Easy to use product and it looks great on my store. Customer support is fast to act as well, Molly was very helpful.

Mary was great! She helped me figure out the problem quickly and was very efficient. Really appreciate her assistance!

Review collection is working very well, around 25% response rate which seems to be higher than with our previous app. Supportive staff in case of any questions although there is no realtime chat unfortunately

Many thanks to Mary and Rain, both Agents helped me a lot with my obstacles. Big thanks to Loox also for the 25% discount for the new membership the next three months!

Rain was very quick to reply to my questions and helpful! This app rocks, it's the best in class when it comes to reviews!

Having moved over from Judge.Me because of frustrations with performance and customer service, the difference was immediately apparent with Loox. Set-up is easy, the widgets look great, but most of all I received excellent customer support in setting up my account - particular praise should go to Tal, who replied promptly to each query and was highly knowledgeable and extremely helpful - he deserves recognition for going above and beyond to help me.

The customer service representative I worked with, Rain, was amazing. She was patient and gave me all the tools I needed to take care of it on my own, but also offered to step in and do the work for me. Love it! Thank you!

Best Review app I have used. I have tried several before and this is the one perfect for my store. Very flexible and easy to use and the reviews can be set in shop sales channels, also social medias. Very useful.

Thanks to Loox, our website looks very professional with the star ratings and automated emails for reviews. The referral feature is also helpful to channel new customers to our website. The support is top-notch as well. Ken was super helpful in resolving our issues.

Exceptional Support—Highly Recommended! Aya and Arielle from Loox provided exceptional support! They went above and beyond, doing all the behind-the-scenes coding and customization we required for our store. They listened carefully to our specific requests and made sure everything was perfect before our weekend website launch. The service was not only efficient and professional, but also incredibly friendly and supportive. I’m extremely grateful and highly recommend Loox—for their dedication and outstanding customer care.