Already seeing amazing results...would love to be able to sync these with my other reviews avenues, like Google and Yelp, though.

Strong Warning to Merchants Hidden charges, extremely misleading pricing. Avoid. This is one of the most unethical and non-transparent Shopify apps I have ever used. Loox charges extra fees without clear awareness or meaningful consent, purely based on order count — even if you do NOT use any of their so-called advanced features. We only used Loox for basic product review display on product pages. We did NOT: send review request emails use upsells use referrals use discounts or automations Yet we were automatically charged an additional $40 “usage fee” per month. When confronted, support explicitly stated that usage fees apply regardless of whether features are used or not, and they refused to refund charges for unused functionality. This is not a pricing issue — this is a billing trap designed to quietly extract more money from merchants who don’t constantly audit their Shopify invoices. Serious warning to all merchants: Check your Shopify bills every month Do NOT assume you’re only paying the base plan Many stores are likely being overcharged without realizing it I genuinely regret installing this app. I wouldn’t even give it one star if that were possible.

SON UNOS COMPLETOS ABUSIVOS!!!! CUIDADO SI ESCALAS PORQUE POR SUS HUEVOS TE COBRAN SOLO POR TRANSACCIONAR ORDENES, SON UNOS ESTAFADORES ENGAÑOSOS! CUIDADOOOOO

The service is absolutely terrible. I spend approximately $200-300 USD every month, and whenever I need to make changes, I contact customer service, but they always transfer me to their second-tier support team. Then I have to wait a very long time before I receive an email reply. The service is just awful.

We've been using Loox for 5 years and couldn't be happier. The way reviews are displayed is simply the best. We've looked at other review apps over the years and they've all fallen short compared to Loox. Loox offers many visually appealing ways to display your reviews with high customisability. Their customer service is quick and always helpful. Would recommend to any merchant, big or small.

GREATEST REVIEW APP AND SUCH A GOOD SUPPORT TEAM - THANK YOU LAURENCE M FOR YOUR HELP - HAVE A MERRY XMAS

Huge thanks to Mary for her incredible support! I was having a hard time configuring the carousel widget on my store, and she fixed it in minutes. She was very patient and professional. 10/10 service!

even though you unpublished the review, they can still be seen on google. Any crazy person can write you a horrible untrue review or just give you 1 star for nothing and even though you "unpublished" it, they are still shown on google. before getting this app, make sure you know this.

We've been using LOOX since 2017. They have been great to work with and great for our business. The app is easy to use and customize to make it fit your website's style.

Wonderful experience. Such quick responses and immediately solved our problem about not being able to show the widget on a translated page. So thankful for Omer!