Compare Loox ‑ Product Reviews App vs REVIEWS.io Product Reviews

Name: REVIEWS.io Product Reviews
Brand: Reviews.io

Loox ‑ Product Reviews App

Product reviews with photos and videos, referrals, and upsells

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Loox ‑ Product Reviews App

Product reviews with photos and videos, referrals, and upsells

REVIEWS.io Product Reviews

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is Loox ‑ Product Reviews App?

Loox is a Shopify app specializing in photo and video product reviews. It helps store owners collect authentic customer feedback to boost trust and sales.

Key Strengths:

Encourages visual reviews (photos/videos)
Automated review requests via email
Seamless integration with Shopify

What is REVIEWS.io Product Reviews?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

Rating

7,419 Reviews

9.5

662 Reviews

8.8

Pricing

Install App More info

Features

Multilingual support
Customizable widgets
Referral incentives
Photo/video reviews
One-click referrals
Social proof upsells
Review auto-collect
Promotional discounts
Review sync options

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

+ 7 more

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Pros

Automatically collect product reviews with photos and videos
Fully customizable widgets without slowing down the site
One-click referrals and trustworthy social proof upsells
Supports multiple languages
Top-notch 24/7 customer support
User-friendly and easy to integrate into Shopify stores
Positive customer support experiences
Offers next-purchase discounts for reviews with photos or videos
Compatibility with various platforms like Meta Shops and Google Shopping
Efficient at driving sales with all-in-one social proof solutions

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

Text reviews can only be displayed individually as a carousel
Pricing can be confusing and may change unpredictably
Some users reported expensive and unexpected charges
Reported issues with importing reviews
Limited free trial options
High cost compared to similar review apps

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Oct 15, 2015

Aug 05, 2014

Developer

Built by Loox

Apps:

Average Rating:

4.9

Reviews:

7,419

Built by Reviews.io

Apps:

Average Rating:

4.5

Reviews:

685

Make Your Choice

Install App More info View alternatives

Compare Loox ‑ Product Reviews App vs REVIEWS.io Product Reviews

Loox ‑ Product Reviews App

REVIEWS.io Product Reviews

Loox ‑ Product Reviews App