Easy to use product and it looks great on my store. Customer support is fast to act as well, Molly was very helpful.

Mary was great! She helped me figure out the problem quickly and was very efficient. Really appreciate her assistance!

Review collection is working very well, around 25% response rate which seems to be higher than with our previous app. Supportive staff in case of any questions although there is no realtime chat unfortunately

Many thanks to Mary and Rain, both Agents helped me a lot with my obstacles. Big thanks to Loox also for the 25% discount for the new membership the next three months!

Rain was very quick to reply to my questions and helpful! This app rocks, it's the best in class when it comes to reviews!

Having moved over from Judge.Me because of frustrations with performance and customer service, the difference was immediately apparent with Loox. Set-up is easy, the widgets look great, but most of all I received excellent customer support in setting up my account - particular praise should go to Tal, who replied promptly to each query and was highly knowledgeable and extremely helpful - he deserves recognition for going above and beyond to help me.

The customer service representative I worked with, Rain, was amazing. She was patient and gave me all the tools I needed to take care of it on my own, but also offered to step in and do the work for me. Love it! Thank you!

Best Review app I have used. I have tried several before and this is the one perfect for my store. Very flexible and easy to use and the reviews can be set in shop sales channels, also social medias. Very useful.

Thanks to Loox, our website looks very professional with the star ratings and automated emails for reviews. The referral feature is also helpful to channel new customers to our website. The support is top-notch as well. Ken was super helpful in resolving our issues.

Exceptional Support—Highly Recommended! Aya and Arielle from Loox provided exceptional support! They went above and beyond, doing all the behind-the-scenes coding and customization we required for our store. They listened carefully to our specific requests and made sure everything was perfect before our weekend website launch. The service was not only efficient and professional, but also incredibly friendly and supportive. I’m extremely grateful and highly recommend Loox—for their dedication and outstanding customer care.

Loox has been a fantastic addition to my store so far. Their customer service is super fast and incredibly helpful! Tal, Ariel, and Ken went above and beyond to help us set up and confirm the Google Rating integration. Mary and Molly were also amazing with the video reviews integration, even though the theme didn’t allow adding sections, they found a great workaround and made sure everything looked perfect. Highly recommend Loox not just for its features, but for support team behind it!

Great appearance and easy to use. Our review conversion has drastically increased switching to Loox from Stamped io.

Loox ist eine grossartige Bewertungs-App! Wir können die Bewertungen flexibel an verschiedenen Stellen in unserem Onlineshop anzeigen. Als wir ein kleines Problem mit dem Code hatten, war der Support erstklassig: Nach unserer E-Mail-Anfrage erhielten wir sofort eine Rückmeldung und es kümmerte sich der Technische Supportmitarbeiter Dolev darum. Das Problem wurde in kürzester Zeit gelöst – ein herausragender Service, den man selten erlebt. Einfach genial!

seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine

I moved over to Loox from another review service a while back and the experience has been very smooth ever since. Everything is pretty straightforward and the extra features are great. I needed some help implementing custom code snippets into my theme and Shany took care of it in no time. The only thing that I would like to see improved at the moment is their relatively new smart upsell feature. The metrics interface is limited and there are minimal options for tweaking.

Their support is extremely poor! I have been writing to them for days. but no response whatsoever. I am deleting their app.

Very good app and excellent support! Well done, team! However I would really appreciate if one could skip the "add photo step" completely in the review form - when you are in the health business and only sell digital services it is kind of confusing for the customer. :)

Llevo poco tiempo utilizando la aplicación, pero de momento con muy buenas sensaciones. Todo bien.

I think this is the best review app out there. Switched from Stamped and instantly got many more reviews. Should have switched sooner.

not as good as it says, either too complex or simple not good app... we dont care... it does nothing for us except take time and energy.... when trying to cancel to use another they make it near impossible to do... not cool , not cool at all. very disappointing.