Taranker.Com Logo
Loox ‑ Visual Product Reviews logo

Customer reviews: Loox ‑ Visual Product Reviews

Develop by Shopify

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,203)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Potty Buddy™

Dec 23, 2025  on Shopify

We've been using Loox for 5 years and couldn't be happier. The way reviews are displayed is simply the best. We've looked at other review apps over the years and they've all fallen short compared to Loox. Loox offers many visually appealing ways to display your reviews with high customisability. Their customer service is quick and always helpful. Would recommend to any merchant, big or small.

Aurela Vault

Dec 22, 2025  on Shopify

GREATEST REVIEW APP AND SUCH A GOOD SUPPORT TEAM - THANK YOU LAURENCE M FOR YOUR HELP - HAVE A MERRY XMAS

Aldea Nativa

Dec 19, 2025  on Shopify

Huge thanks to Mary for her incredible support! I was having a hard time configuring the carousel widget on my store, and she fixed it in minutes. She was very patient and professional. 10/10 service!

Tulga Fifth Wheel Co.

Dec 18, 2025  on Shopify

even though you unpublished the review, they can still be seen on google. Any crazy person can write you a horrible untrue review or just give you 1 star for nothing and even though you "unpublished" it, they are still shown on google. before getting this app, make sure you know this.

Binxy Baby

Dec 17, 2025  on Shopify

We've been using LOOX since 2017. They have been great to work with and great for our business. The app is easy to use and customize to make it fit your website's style.

VegaMelts

Dec 16, 2025  on Shopify

Wonderful experience. Such quick responses and immediately solved our problem about not being able to show the widget on a translated page. So thankful for Omer!

ONDO

Dec 16, 2025  on Shopify

Es excelente para importar reseñas desde aliexpress o cualquier app de ventas a tu pagina, se ven realistas con estrellas y testimonios reales, EXCELENTE.

MAD RUFFI

Dec 16, 2025  on Shopify

Thanks so much, Leogen, for helping us with our store reviews! Your technical expertise made everything so easy. Really appreciate it — AAA+++

HeartDogs

Dec 12, 2025  on Shopify

Leogen has been incredibly helpful. Everything was solved quickly, kindly, and very effectively. I truly wish every support agent were like this. Please give Leogen a raise — they genuinely deserve it.

Spirit Nest

Dec 10, 2025  on Shopify

We have been working with LOOX since we started 10 years. We proudly gathered over 20k reviews avg on 4.6/5 Thank you, LOOX, for gathering our reviews and being part of our brand growth.

Little Ranch Family

Dec 10, 2025  on Shopify

Ken was nice and helpful. I work in support as well so I can recognize when someone is a great rep. The app is really good, we like it.

La Karbah™

Dec 10, 2025  on Shopify

One of the best integrated apps on our store, easy to see what customers think of our handmade product. And its great when a photo or video is uploaded to see our customers honest first reaction! absolutely love it!

Azzurro

Dec 07, 2025  on Shopify

Leogen was very helpful and quickly assisted me with setting up my language preferences. Everything works perfectly now, great service!

Beyond Earth

Dec 03, 2025  on Shopify

Honestly Very pleasantly suprised by this app, their customer service is also great. Very quick to answer. This is so far the one app i believe everyone should be using!

myMayz

Dec 03, 2025  on Shopify

The app is overpriced and charges additional fees during use without clear notice. I don’t recommend it.

Sawinery

Dec 01, 2025  on Shopify

Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales. Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.

Inciso Charms

Nov 30, 2025  on Shopify

Un accessorio elegante e versatile. L’ho indossata su una camicia bianca ed è immediatamente diventata il punto focale del look. Il packaging è curato, perfetto anche come regalo.

Very Special Games

Nov 27, 2025  on Shopify

I appreciate the help with our issue and making us understand how the system works. I appreciate Dolev and Ken for the patience and thorough guidance to troubleshoot the issue.

XII LEGIONS

Nov 24, 2025  on Shopify

Liz was exceptionally helpful through a few questions. Very appreciative of her patience & support and happy with the reviews app overall.

Anime Empire

Nov 24, 2025  on Shopify

Great service, a lot of features that are useful for conversions and updates to website elements is a huge a plus

Scroll to Top