affordable review app and we get much more regular reviews than more expensive systems. would recommend

Love Loox! The customer service is outstanding—they responded super quickly and provided clear, step-by-step instructions that made importing my Etsy reviews simple. This app seamlessly pulls everything together so all my reviews are neatly organized under the right products instead of scattered across different places. This has made managing and displaying them on my store so much smoother and more professional-looking. Highly recommend Loox.

I have been using this application for 2 months. I do not recommend it! I selected the Scale plan and after some time I noticed that in addition to the amount related to the plan they charged me another 40 dollars. I studied a little and saw that they charge a commission for each order!! From my point of view it is not normal for them to charge you as an affiliate without doing anything for those orders. Be careful!!! As for support, they did not respond to any messages. The application is ok but very difficult to set up, they do not offer help. In short, they associate with you in the business and make you do nothing. I decided to uninstall it.

It’s a relief for a small business owner like me to work with another company (loox) that promptly and honorably correct mistakes and errors. Thanks again! Omer V took care of everything

Ive got more out of this review app in 24 hours then I did in over a year at REVIEWS.IO. Highly recommend. Wish I did it sooner!

Super easy to use and customizable. Been using it for years. I had a question about the app and email their customer service and they wrote back almost immediately. Super impressed with their service, highly recommend!

Mary was truly exceptional to collaborate with. Throughout our project, she consistently responded to all of my questions with clarity. What stood out even more was her remarkable problem-solving ability—she quickly identified solutions to challenges that had stumped our team, often resolving them within just a few minutes.

We used another app with a very attractive free plan, but a lot more hands on work. This app makes its simple and is totally worth it if you want the extra time to work on other things.

Finger weg für 12,99§ nur 500 Bestellungen insgesamnt nichts monatlich. Für 301 Bestellungen kostet 80$ .. Es gibt weitaus bessere Alternativen.

Gran app, nada como reseñas reales para que más personas se convenzan de comprar en tu tienda. La app es muy amigable y sencilla de utilizar y el servicio post compra es muy bueno, Leogen es quien siempre atiende todas mis dudas y resuelve cualquier situación con la que requiera ayuda y nos da un excelente servicio.

What can I say? Loox did not disappoint! I initially chose Loox because I loved the features they offered and the overall aesthetic...it just looked right and fit my brand well. I was able to seamlessly add the app to my website and it was super easy to set up and customize. The built-in features like media uploads and discounts for customers who leave a review genuinely encourage engagement and repeat customers. However, what stood out the most, was their customer support. As a small business owner, that meant everything to me. They truly went the extra mile to make sure I was satisfied, even offering extra support and perks and honoring their word - integrity. That kind of service is rare and honestly a blessing. I definitely recommend Loox. A+++

Rotem was incredibly helpful from start to finish. She took the time to understand what we needed, explained everything clearly, and was always quick to respond. The support felt genuinely personal and made the whole process really straightforward. A great experience overall, thank you Rotem

Very professional, fast, reliable. I am very satisfied, highly recommended platform for businesses.

Mary was helpful in figuring out how we're able to create variant groups so that reviews automatically populate to new products.

Many thanks to Ilyn for helping me with a few issues. I hope we can continue working together to keep growing. Greetings to the Loox team!

This review is about Reviewers.com (a service that’s part of Loox). We tested it and gifted 10 sets of 3 framed prints to their “reviewers,” with a total cost of $2,700. So far (almost one month after delivery), we’ve received 8 reviews instead of 10. One review was negative and misleading. The reviewer stated that the prints were “not glass like it claimed to be,” even though this was not stated on the product page. They also said the quality was “terrible,” yet didn’t show any specific defect in the video. Without the caption, sound, or text, the video would actually look like a positive showcase of nice prints. This makes the process feel unreliable, even though Loox promised honest reviews. We also received a few very unprofessional reviews that appear to have been left quickly just to unlock more free products from other brands. Their policy prevents reviewers from requesting new gifts until they leave a review, but there don’t seem to be meaningful consequences for reviewers who never submit one — which likely explains the two missing reviews. Other important limitations: You can’t approve or choose who receives your products. It doesn’t seem like Reviewers.com thoroughly vets reviewers. To be fair, we did receive 2 really great reviews. But overall, based on our experience, the results didn’t justify the cost and felt risky for brands.

The app is excellent and the support is quick. Ilyn from the Loox support team helped me resolve the issue of duplicate star ratings on my collection, very quickly.

Laurence help with my issue and was so fast and efficient. It was really impressive! Thanks for being great!

Liz on the support chat function was extremely helpful getting our homepage looking great. She helped us add our reviews populating below the products. Great customer service

Loox's policy is a joke: they allow 1-star reviews that complain only about their aggressive email spamming to damage your product ratings. Their support team actively defends this flawed reasoning, claiming non-product complaints are "genuine experiences." Even Google removes off-topic spam, but Loox won't. If you want your ratings to reflect actual product quality, not app frustration, avoid this platform. Terrible choice for serious merchants.