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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Reviews (22,961)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Kuori

Mar 23, 2025  on Shopify

Llevo poco tiempo utilizando la aplicación, pero de momento con muy buenas sensaciones. Todo bien.

BlindsHub.com

Mar 22, 2025  on Shopify

I think this is the best review app out there. Switched from Stamped and instantly got many more reviews. Should have switched sooner.

Moda-Airneis

Mar 18, 2025  on Shopify

not as good as it says, either too complex or simple not good app... we dont care... it does nothing for us except take time and energy.... when trying to cancel to use another they make it near impossible to do... not cool , not cool at all. very disappointing.

Sandi Toes

Mar 17, 2025  on Shopify

It has been really good for our business, with great reviews and certainly some glowing thats all at LOOX we also llike the upsell

Laifen-DE

Mar 14, 2025  on Shopify

I am very satisfied with the customer support! I was asking for help to transfer reviews between different stores, and Tal, the Technical Support Engineer has been very patient and nice to help! Without him, I may think to transfer to other review app instead of Loox

BodyEase

Mar 12, 2025  on Shopify

The support is quick and straight to the point, my support contact Liz A has done a great job in helping me.

Pila-Barre

Mar 12, 2025  on Shopify

Great review app, perhaps the best. I am worried about the "order" quantity limiter but so far this thing is great.

K Love's Plump💋

Mar 12, 2025  on Shopify

HIGHLY RECOMMEND THIS PRODUCTS LADIES ESPECIALLY IF YOU WANT A FULLER LIPSSSS ILL DEFINITELY BE BACL!!

Twice As Good Hair

Mar 12, 2025  on Shopify

Loox Reviews went beyond my highest expectations! From the very start, their team, especially Rotum, took all the onboarding work off our plate and handled it seamlessly. They made the entire setup effortless, ensuring we were fully enabled and set up for success. The level of support and dedication they provide is unmatched. If you're looking for a review platform that truly goes the extra mile, Loox is the way to go. Highly recommend!

mypfote.com

Mar 11, 2025  on Shopify

Einfaches Setup und tolles Tool, um Bewertungen modern im eigenen Shopify Onlineshop zu präsentieren. Ich selbst habe die Bewertungen von Trustpilot zu Loox migriert - klasse, das hat einfach so funktioniert!

auravita

Mar 11, 2025  on Shopify

Arielle, Technical Support Engineer I really appreciate your support Thank you to help me a lot Nice

Luminosa

Mar 10, 2025  on Shopify

Arielle resolved all our issues incredibly quickly, even on a Saturday! It's a pleasure to leave a review for a team that does their job so well!

Wayacombo

Mar 08, 2025  on Shopify

I am thrilled to have learned the product reviews on Looks. I was previously unaware of this resource The highlights are remarkable, and it is both affordable and.

AudioFeel®

Mar 06, 2025  on Shopify

Best looking review app by far. A bit expensive but well worth it. you can always upgrade as you go and grow in volume. great app in general and very good ui ux

Broke Girl Candle Co.

Mar 06, 2025  on Shopify

Sara was SO incredibly helpful. She jumped right in to help me when I was struggling and when nothing would work on my end, she immediately asked for control of my website so she could plug in the information for me. This was the least problematic experience I’ve ever had with customer service and will be keeping Loox specifically because this experience was so great!

Malviscooking

Mar 05, 2025  on Shopify

Vous nous avez permis de faire briller nos produits ! Avec votre application, les avis sont mis en lumière. C'est parfait ! Et l'application est très simple et intuitive, bravo.

Lomava

Mar 03, 2025  on Shopify

Bisher alles super, bei kleineren Hindernissen hat der Support sofort geholfen Vielen Dank an Liz A. für die schnelle Lösung!

Luxuro

Mar 03, 2025  on Shopify

Extremely useful and highly optimized app with excellent customer support. They'll solve or offer support instantly for whatever difficulty you face. 10/10

Technow.

Mar 03, 2025  on Shopify

Loox est top pour gérer mes avis clients ! Facile à utiliser, booste la confiance et améliore mes conversions. Je recommande à 100% !

DirtySkin

Mar 02, 2025  on Shopify

Can't comment on the app so far, however had an issue which Ellison helped with very swiftly and resolved my problem very quickly. Thanks so much for your help!

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