Best review app and leogen is the best! Quick and proper help to assist me in sorting everything out

I’ve been using Loox for 5-6 years now, and it’s been fantastic! Joyce has been incredibly helpful and responsive on a recent support ticket (they always reply in a couple of hours at the latest). I’ve already recommended Loox to several other stores because of how smooth the experience has been. The best of the best.

Es läuft alles bestens. Der Support hilft schnell bei Fragen einziges Minus ist, dass es keine deutsche Variante gibt, aber dafür gibt es ja dann Google wenn mal was nicht klar ist

Been using Loox for all of my businesses and has never failed me. Support is also fantastic. Liz helped me out with adding custom code to the theme to get the default reviews on product cards to become Loox reviews.

Great app really easy to use and set up. The different displays you can do are so great to customise my store. The support staff are really really helpful with any questions I had. Fast response as-well. Highly recommend this app. I was using another highly rated app and this one is amazing compared! So glad I switched over :)

Overall great app! Super-fast customer service; special shoutout to Domerly, who helped me find a solution to my problem immediately!

Great platform. We use across our three other brands- easy to use and navigate. Cool product that does what it needs to do- 'provide social proof in a convenient manner'

Loox is fantastic and works really well! It was super easy to set up, and the support team is awesome. I recently moved to a new store, and Dolev was kind enough to help me through the process quickly and professionally. Couldn’t be happier with the service and highly recommend Loox to anyone looking for a reliable review app.

Hello, I just want to say thank you to Amit T. for his fast help to my problem. He found where was the problem and what I did wrong and after that my problem was solved fast and easy. That was such a relief, because I was already thinking to find another app, but in the same time I really wanted to work with Loox because everybody was saying that this app is the best! So, thank you so much Amit T. for your amazing service! Great job!

This app has been effective in getting reviews for my site. It has good support too. It is helpful to be able to chat with an actual person instead of a bot. Just had a quick question and Leogen hopped onto the chat within a few seconds to answer my question! Love that.

The support team helped us again promptly and very quickly with our problem, even on a Sunday evening... Thanks to Leogen

George was really professional and knew what he was doing. Extraordinary support. Greatest review app by far

Instant reviews when we switched over while we had received 0 over several months with an unnamed competitor. Then we made a base product change which caused all of our mockup images to not match with the review requests and already received reviews. Contacted support which ouch said they'd get back by email. Well surprise, they did almost immediately and continued to follow up with multiple messages over the next hour. And within that hour Jen from support had somehow remapped all of our products to the new id, all images matching, problem solved. Very happy with the results so far and extremely responsive support.

We’re very happy with Loox! Once we reached out, Izza P quickly helped us get everything resolved and made the solutions clear. The support was friendly, professional, and truly above expectations. One of our favorite features is the ability for customers to earn percentage discounts on future purchases and share their reviews directly to social media, all within the review process. It’s beautifully designed and easy to use. Loox is an excellent review service, and we’re proud to use it for Katherine Home!

Super useful to promote my small business. Cosmic Nexxus sell beauty care products, and this app is for sure the best to promote my small business. I'm waiting forward to make good profits with the use of this.

This never happened, but i have sent them few messages to add reviews star icons, but they are not responding...

Sara was absolutely outstanding. No matter what problems I proposed, she answered them and got back to me as fast as possible, Thanks again!

Very happy with the service. Customer support is really responsive. I was assisted by Omer V. Great guy. Answered all my questions.

Rotem once again provided excellent assistance, as always. Although the support process started off slowly and I had to wait a few days for help, the moment Rotem stepped in, everything moved forward smoothly, and the issue was resolved lightning fast. Thank you, Loox – you’re the best, Rotem!

Jen from Loox Support provided outstanding assistance! She quickly identified the issue with my CSV file, converted it for me, and ensured all my reviews were successfully imported. Her response was prompt, professional, and solution-oriented. Thanks to her, my store now has all the reviews I needed. Highly recommend Jen and the Loox team for their excellent customer service!