Loox is awesome. Only had it installed for a few weeks and already have 8 product reviews, plus upsells. Ken at Loox support has been very helpful in setting up my site with review widgets, etc.

Initally gave 5 stars due to swift customer service. Now, after I reviewed them, they are slower than a sloth. It seems like they stop caring for you after you give a good review.

Love the app so far! Needed some assistance and Leogen chimed in quickly and helped resolve the issue!

We were having issues with flavor variant emails being sent out, and Ken S. from Loox support walked me through marking certain products for "NOREVIEW". This helped us ensure that our products were getting reviewed as a category (rather than individual variants) and made our LOOX reviews look much better & organized.

Great app, love the features, it looks super great on my websites. Fantastic support team too, my most recent interaction with Dolev, super friendly and timely responses. Would highly recommend

In just a week, Loox has collected more reviews than my last review app did in a year. Definitely recommend!

Arielle done an amazing job and was a very helpful person. I had a couple problems with reviews not showing but Arielle was incredible and helped me resolve this issue promptly.

Ken S helped me a lot. Quick reply time and sorted out the issue swiftly. I would recommend his services to anyone. Cheers, Josh

Liz was very helpful and looked over my site and answered all of my questions. I am excited to start getting reviews on my site.

Dolev and the team sorted out my support ticket SUPER fast and helped with something I was panicking I wouldn't be able to fix!

Loox is a powerful and easy-to-use review app that really helps boost trust and conversions. What impressed me most is their support team — super professional, fast to respond, and always helpful. They resolved my issue quickly and followed up to make sure everything worked perfectly. Highly recommended!

The app is fine. It can be a little hard to figure out where everything is, but sending a message to customer service is swift (George).

Liz was super quick to answer to my question! So far the app's been easy to work with - highly recommend!

Ayant eu un souci avec l'affichage des Widgets sur mon site internet, je remercie le support client et particulièrement Dolev qui a su régler le problème quelques heures après ma demande. Cette application est un must-have pour les petites boutiques et pour les plus expérimentés de l'e-commerce.

Great app and customer service. Open to suggestions and quick to help you set up anything you need. Listen to feedback and are looking to improve everything based on customers needs. Appreciate George L for the help.

A Must-Have for Any E-commerce Store Loox is hands down one of the best apps you can add to your store. The app is amazing and the support too, quick, helpful, and always ready to solve any issue. You have a lot of widgets to show on your website, which makes it super flexible and customizable. From photo reviews to pop-ups and carousels, everything looks clean and professional. Social proof is the most important thing in e-commerce, and Loox helps build that trust with ease. It’s user-friendly, powerful, and delivers real results. Highly recommended for anyone serious about growing their brand and boosting conversions.

I noticed an increase in numbers of reviews coming in after installing this app. Love the look of it as well.

I love how easy it was to set everything up and to have so many great ways of connecting better with our customers.

I was having trouble importing the reviews using a custom file, but Ken S replied to my email right away with very helpful advice. I followed his steps and was able to successfully import the reviews—problem solved! Honestly, I didn’t expect the issue to be resolved so smoothly. Thanks again!

We had serious issue with the theme code that was interfering with LOOX and Molly K fixed it in no time. Loox support is very, very high quality!