worst app ever with bad customer support, have been a loyal customer for 1 year. When my no. of orders started to finally increase got no support from your team kept getting the same email, hidden charges were there using other review apps now

We’ve used this app for two months out of which it hasn’t worked for two weeks. I keep getting maxed out quota notifications on 20 emails sent out, despite the limit being 100. Your pos orders will apply the the 500 order limit, even tho no email provided so there will never be a review from those. Some guy Rotem said he fixed it, but here were a month later with same issue. Also takes them a week to fix anything. Switching asap.

Don`t go with loox, was great before, but now is too expensive, you can judge me but if you got 1000 orders on your website, 100$ is just the beggingn bill

They are not willing to refund my payment.

Their support is extremely poor! I have been writing to them for days. but no response whatsoever. I am deleting their app.

They overcharge you and have no way to downgrade for smaller shops. The Loox subscription costs more than the shopify subscription

Automatically change the plan to the one with higher price without our authorization

Elimine mi suscribicion y me siguen cobrando

app bucht trotz vorheriger 10 tägiger deinstallierung noch immer ab

Be carefull they take a lot of money for displaying only review, I have been charged 700 EURO A MONTH without any warning

Outrageous extra charges by number of orders without providing any value and awful customer service. I ended up paying 500 USD/month unexpectedly for a review widget. You can get the same functionality for 15/USD month.

zu teuer

GOT CHARGED EVEN THOUGH I UNINSTALLED. HORRIBLE!

1. In the invitation comment function, I set it to invite customers to comment 3 days after the "Delivery" of the order. I cannot know what the invitation comment email sent to the customer looks like, nor can I customize the content of the email. 2. There are no online customers. Support means that you encountered a problem at that time and could not solve it in time. You can only wait for the slow email contact. 3. Most functions do not have a preview function, which makes it difficult to use, such as testing to send preview emails, etc. I am going to change it. app, the key is this app The price quoted is not cheap, and many functions do not even provide the most basic guidance, which is very disappointing.

Uninstalled it and got charged! Not sure how that happened. How do I even get ahold of someone from this company to rectify it??? Super frustrated.

Uninstalled it and got charged! Not sure how that happened.

NVM

you forced me to pay unfair amount with the trial subscription that i canceled and deleted the app i contacted shopify team they also did not work with me

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