Warren P. was helpful, patient, and consistently responsive. Thanks to the team for finding speedy resolutions to our issues.

As a large brand, we sadly cannot recommend any of the Yotpo's modules. The platform is extremely buggy, most of the features can't be accessed the majority of the time, switching between stores is a nightmare. One of their other modules also triggered an issue on our store that costed us hundreds of thousands of dollars and all we were offered is a one month's subscription discount. Yotpo's platform is behind, poorly maintained and technically unstable.

Yotpo team is incredibly reliable. They respond very quickly and are always willing to help with custom code as well.

We'd been struggling to activate our reviews carousel widget for a while on our new theme, and Jeffrey M. was able to get it handled right away.

Ruzsel John Nabong was such a great help! I needed to add a reviews block to Klaviyo emails and was having a hard time adding my app key. He was able to get on a call right away to help guide me through it. I appreciated the personal interaction as it made the process more efficient than just messaging and allowed me to ask additional questions.

Very user-friendly with lots of cool features to drive engagement, collect customer insights and increase conversions. Support is helpful and responsive - Ruszel J assisted me on chat and was able to figure out my issue and fix it immediately. Very pleased with his help! Thanks to everyone on the Yotpo team :)

Awesome service and support! Warren took care of all the issues I had and was very knowledgable on coding. Fixed everything to integrate quickly!

Great experience with the Yotpo Social Reviews app! Ruzsel J was very helpful and made everything easy. Highly recommend!

Hi worked with Joian Z in support after hours when we had technical issues. He was able to confirm with screen recordings how to properly test and confirm everything with our review requests were properly formatted. Appreciate the quick and knowledgeable help vs. chat bot which just sent article after article. Thanks!

Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!

When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!

fixed the issues i had right away. to be clear the app was working perfectly, i preferred it be worded in a certain way rather than their standard.

I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.

Excellent app and support - made what looked like a complex issue for us, very simple and resolved in a few miniutes. Thank you Mitch!

You guys are the best this time Reymon N. saved me and knew exactly how to fix a mess I got myself into. thanks again !

Doner P was so helpful. I had some technical issues and they really helped me figure out what the issue was.

The support agents are amazing. It can be hard to get to them at times but when yotpo recognizes where/what you are trying to do they generally push you to an agent if the ai cannot solve it by itself. I do recommend this service due to quality of product but more important the service. Vien Saints E was the last agent I had and they were great but I have a few others that are awesome as well so I wish I could remember their names to give them credit.

Vincent is Amazing! He goes above and beyond. I was having trouble setting up my widgets and he just got straight to helping me and new exactly what to do. Thank you so much Vincent! Made my day and now my headache had gone away!

Christian Bernard Martin Del Rosario was so helpful, quick, and friendly! Excellent customer service!

I just had a phenomenal experience with Yotpo support, specifically Kent Bouffard. He was so patient with me and was able to explain the solution to my problem so well. :)