Yotpo´s support has always been top quality. Doner helped me with my recent issue, resolving it quickly and with out problems.

I had a fantastic experience with Yotpo's customer service today. They are always available to assist with any query, and Kent B was incredibly helpful in resolving my issue quickly and efficiently. Great support every time!

Total waste of time. Also misleading advertising on pricing and what is available. Does not work at all. Zero support. Just bots that suck.

Great customer support! We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things. Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.

We moved to Yotpo from Loox and it was a big mistake. We were mislead on how advanced is the app. We had all customization options available on Loox on the plan of 40 per month and on Yopto we can customize very few things paying 170... Yotpo charges you for everything (extra review requests sent too) and on the top we spent days trying to migrate to the app and it was a bug on a bug on a bug. After using it for 2 months I noticed that we do not get any reviews with photos or videos and we used to get several per week on Loox. When I asked the support how I can improve the landing page for the review request in order to get more reviews with photos/videos they told me that I should move to a more expensive plan... On Loox it was available on basic plan. If it's your first review app probably you'll find it fine but when you've already tried couple and have experience, you'll see that Yotpo charges you for nothing. It's not worthy of the pricing they offer.

I ended my subscription with Yotpo over a month ago within the free trial period and they're still trying to charge my credit card for a service I don't use. I've reached out to customer support several times regarding this issue and they offered no concrete solution. There is no option to end my Free plan subscription with them, there is no option to remove my credit card from their dashboard. I'm incredibly frustrated by the lack of transparency and support by the Yotpo team. If I could leave you a star rating in the minus, I would.

Arven S. at Yotpo provided exceptional support and was quick, prompt, and incredibly helpful. Truly appreciated!

Incredible customer service at Yotpo - special shoutout to Ruzsel J for a timely and thorough resolution to my issue!

Excellent customer service thanks to Ruzsel John Nabong. He was quick and solved my problem within minutes. Thanks so much!

Great customer service provided by Jeorge Kenneth, super friendly and professional, so 5 stars with no doubts!

The support, Warren P, is really helpful with the issue we encountered. Also highly recommended this app - help to boost our brand and sales.

Smooth and easy-to-use interface. Our CS rep Vien Saints E was amazing. Great customer service! I always get a person in seconds if there are any issues.

Great Customer Service. The customer service, response times and followup have been great, especially with Wendyle, who took great care of me this past week.

YOTPO has been really excellent at supporting my business. Their client success manager and overall support team are very efficient, John G for the win!

YOTPO is outstanding!! The customer service is on point! Wendyle helped me resolve a small issue very efficiently and quickly. This app offers so much. I am so happy with Yotpo!

Jeffrey M is super helpful! He's very interactive and gets the job done! He made my day! Thanks Jeffrey!

I am really greatful with the Support team from Klaviyo, I have faced couple of issues importing reviews, so the support through the chat is incredible I have been able to solve all of my issues within minutes. the last engagement I got was with Nicole, a great member and support.

Vincent C氏にサポートしてもらいました。 レビューが表示されない問題も一瞬で原因を特定し、解決の手順を示してくれます。 彼がいなければ何もわかりませんでした。感謝します。 I was assisted by Vincent C. He instantly identified the cause of the problem with the review not showing up and showed me the steps to resolve it. Without him, I would not have known anything. Thank you very much.

Wendyle was incredibly helpful and responsive — really made the whole setup process smooth and easy. The app itself is great, works well, and has all the features we need. Highly recommend!

Amazing Support Experience! We accidentally imported special characters into our review content and couldn’t figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast — exactly the kind of support you hope for. Thanks so much, Warren!