わからないことがあった時のチャット対応が早くて良かっです。また、チャットAIで対応ができなかった場合は、専門の方から直接メールでコンタクトが届き、迅速に対応していただきました。良かったです。

Yotpo has been very easy to use and when I ran into an issue, Vincent C through the Chat function was very helpful in answering my questions and sending me the necessary links to streamline my website and yotpo account.

Needed to get my star rating and carousel added to the home page. Vien was very helpful and had my problem solved very fast. Great support!

Teníamos un problema con duplicidad de la aplicación por una programación incorrecta que hicimos y ellos nos asistieron. Recomendados

ONBOARDING - Getting everything set up so I can't give a full review yet, but SUPPORT has been great so far. Special shout out to Allen for all of his help during these early stages.

I had some trouble getting my Shopify SEO Page (Reviews tab page) to work after a recent Shopify theme update. I contacted customer support via the admin settings page in Yotpo and they helped me immediately! I am so very grateful to Jeorge Kenneth V for the support. They even added a carousel of reviews to my homepage after I asked for more advice! If you are having any troubles, I highly recommend their great customer service. Thank you! P.S. I'd recommend a few updates to their help page so that "SEO page" updates are clarified as a separate issue from how to enable a "Product Reviews Widget."

Jeorge was fantastic! I struggled for three hours trying to add reviews above my footer but couldn’t get it to work. Jeorge took care of it quickly, and I’m very pleased with his work. Thanks again!

Vincent in Yotpo was fantastic and really helpful getting me set up with the Product Reviews App. He was patient and took the time to help me get my existing reviews imported into Yotpo so they are all displaying on my Shopify Store! Looking forward to getting my first reviews directly through the Yotpo app!!

5 stars for support. Vien was particularly responsive and informative. Could do with a few more features that would make tracking easier and more user friendly navigation.

Customer service was so helpful-- talked with Allen and he solved all of my problems and was super patient!

I usually hate asking for assistance, but Ethelbert Mariano S was absolutely INCREDIBLE! Thank you so much for your patience, and kindness, and for going above and beyond to help me. Truly outstanding service!

The customer service team, especially Joian Z is amazing! Once I have small problems using Yotpo-they are ready to help with the best solution

This app is amazing! It has really helped streamline my workflow, and the features are super easy to use. I ran into a small issue with the review count not showing up, but Vien Saints E was incredibly helpful and quickly resolved the problem. Their support was excellent, and now everything works perfectly. I highly recommend this app and their great customer service!

Joian Z helped us a lot in understanding our status regarding Review Syndication with other stores. Quick and efficient!

Joian Z from Customer Support helped me export a CSV of our reviews, when I had trouble doing so myself. They were super fast and cheerful when responding and completely transparent, making sure I was updated throughout the entire process as the export took some time due to the number of reviews. Thanks for the help!

Yotpo has been helpful with us in terms of generating reviews for our products on our website and Warren P. of Yotpo support have been really helpful with us in modifying our product reviews as we do reformatting on our product listings. Thank you for all you do!

Vien Saints E - was an absolutely life saver. Super helpful with getting me started with yopto!! 5 stars!

Jeorge Kenneth V assisted me with adding reviews to my store. I had some trouble. Superb customer service and even suggested more features I added to my site. 10/10 service.

Thanks to Ruzsel Ramos's assistance, we successfully integrated Yotpo and optimized our review collection process. Truly a top-tier support team!

Working quite well. Ruzsel John & the support team have also very helpful with questions that arise.