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Yotpo: Product Reviews App logo

Yotpo: Product Reviews App

Develop by Shopify

$15-$119

/ Month
Free plan available
  • Verified
  • Collect and display customer content across the buyer journey.

    Social media integration
    Customizable review widget
    Ai-powered widgets
    Google seller ratings
    Smart filters
    Sms and loyalty synergies
    Seamless shop app integration

    About Yotpo: Product Reviews App

    Launched Nov 14, 2011

    Categories

    Built by Shopify

    Address

    8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

    Website Support Portal Privacy policy Tutorial FAQ Document
    ZB: WhatsApp & Messenger Chat logo
    (15 Reviews)
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Introduction Video

    Description

    Collect and display product reviews and ratings to showcase social proof and build trust.

    Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests, SMS, and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with SMS, Email, and Loyalty.

    Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests, SMS, and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions. Plus, connect Yotpo Reviews with SMS, Email, and Loyalty. more
    • Collect product & site reviews on auto-pilot with email templates & SMS requests
    • Display eye-catching reviews and use Smart Filters to build trust
    • Stand out in search with Google Seller Ratings and Google Shoppable Ads
    • Add beautiful, customizable review widgets (carousels, AI summaries, & more)
    • Easily sync reviews to and from other platforms (TikTok, Walmart, & more)

    Tutorial Video

    Pros

    • Collect and display customer content across the buyer journey
    • AI-powered reviews widgets to gather high-quality product reviews
    • Partner integrations for displaying reviews on social media and search engines
    • Synergies between SMS, loyalty, and subscriptions
    • Customization options for the reviews widget
    • Smart Filters to display relevant content
    • Effortless syncing of reviews with the Shop app
    • Versatile display options including photo and video reviews
    • Various ways to collect reviews including automations and social media UGC
    • Outstanding customer support, often praised by users

    Cons

    • High dependency on customer support for implementation and problem resolution
    • Issues with importing reviews from other platforms
    • Some users experienced delays and unresponsiveness in customer support
    • Possible technical challenges for smaller businesses
    • Some users faced persistent plugin issues even after app installation

    Top Helpful Reviews

    Nisolo

    Oct 02, 2025  on Shopify

    Yotpo is a great tool for product reviews. There's a lot of versatility and optionality offered. Their support team is very responsive and helpful, especially Ruzsel J. They help solve issues quickly and efficiently!

    Shikō Beauty Collective

    Oct 01, 2025  on Shopify

    When we had an issue/request regarding the reviews on the website, Warren solved our problem within a few days. Very informative and responsive as well! Yotpo has one of the best support teams!

    TallowCoco

    Sep 30, 2025  on Shopify

    fixed the issues i had right away. to be clear the app was working perfectly, i preferred it be worded in a certain way rather than their standard.

    Firebelly Tea

    Sep 30, 2025  on Shopify

    I was assisted by Ruzsel, and I really appreciate the support I received. I wanted to transfer reviews from our old account to a new one, and he patiently explained how remapping works. He clarified that reviews are tied to product IDs, so if a review is linked to the wrong or old product ID, it won’t automatically show up in the new account. The solution was to remap or reimport the reviews to the correct product ID so that they display properly under the right products. Ruzsel walked me through the process step by step and made sure I understood everything clearly. His explanation was very easy to follow, and he took the time to ensure there wouldn’t be any confusion moving forward. He is truly one of a kind, and thanks to his guidance, I feel confident and happy using Yotpo. The support experience made a big difference, and I’m very satisfied with the outcome.

    Torus Pet

    Sep 30, 2025  on Shopify

    Excellent app and support - made what looked like a complex issue for us, very simple and resolved in a few miniutes. Thank you Mitch!

    BLACK REBEL BEARD CO

    Sep 25, 2025  on Shopify

    You guys are the best this time Reymon N. saved me and knew exactly how to fix a mess I got myself into. thanks again !

    Made By Nacho

    Sep 23, 2025  on Shopify

    Doner P was so helpful. I had some technical issues and they really helped me figure out what the issue was.

    Hygenix

    Sep 22, 2025  on Shopify

    The support agents are amazing. It can be hard to get to them at times but when yotpo recognizes where/what you are trying to do they generally push you to an agent if the ai cannot solve it by itself. I do recommend this service due to quality of product but more important the service. Vien Saints E was the last agent I had and they were great but I have a few others that are awesome as well so I wish I could remember their names to give them credit.

    Gypsy And Wolf

    Sep 22, 2025  on Shopify

    Vincent is Amazing! He goes above and beyond. I was having trouble setting up my widgets and he just got straight to helping me and new exactly what to do. Thank you so much Vincent! Made my day and now my headache had gone away!

    Bo Stegall | the collection

    Sep 18, 2025  on Shopify

    Christian Bernard Martin Del Rosario was so helpful, quick, and friendly! Excellent customer service!

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