Shopify Customer journey apps 2026

Hextom: Upsell Sales Boost

$9.99-$29.99 / Month

9

1,521 Reviews

Multiple tools to promote BFCM sales with trust, urgency, BOGO Show more

Hextom: Ultimate Sales Boost is a comprehensive app designed to enhance your sales performance across every stage of the customer journey, from landing pages to checkout. It offers over 30 customizable tools that strategically display sales-boosting messages to ensure a consistent shopping experience. Key features include countdown timers, stock countdowns, free shipping messages, trust and payment badges, as well as image labels and animations to capture attention on home, collection, product, cart, and checkout pages. The app also supports BOGO offers and advanced targeting options, such as geolocation and customer-specific targeting, to personalize the shopping experience. With easy one-click configuration, Hextom makes it simple to choose and implement the best tools to optimize your conversion funnel and drive sales growth. Whether you're looking to upsell, promote urgency, or build customer trust, Hextom: Ultimate Sales Boost provides the tools needed to achieve your sales goals effectively.

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Bogo offers

Countdown timers

Customizable widgets

Trust badges

Advanced targeting

Free shipping offers

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Grapevine Post Purchase Survey

$25 / Month

9.1

163 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Attribuly Abandoners Targeting

$1000-$19 / Month

8.7

126 Reviews

Unlock Deals 50% off

Allocate your marketing budget like an expert Show more

Attribuly Marketing Analytics is a powerful tool for marketers seeking precise conversion tracking and robust attribution capabilities. The app addresses common issues of misreporting by ad platforms and analytics services, providing more accurate insights crucial for business growth. By utilizing native first-party cookies and over ten integrations, Attribuly effectively tracks and attributes data from various sources, including ads, social media, SEO, affiliates, and more. This comprehensive approach helps marketers understand which campaigns perform best, allowing for smarter budget allocation and improved Return on Ad Spend (ROAS). The app supports measuring ROI across platforms such as Facebook, Google, TikTok, LinkedIn, and Pinterest, and enhances influencer marketing with advanced tracking and analysis. With a centralized dashboard, users gain insights into customer journeys, lifetime value (LTV), profit margins, and blended ROAS, providing an essential tool for optimizing marketing efforts and maximizing results.

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Centralized dashboard

Customer segmentation

Accurate conversion tracking

First-party cookies

10+ integrations

Cross-channel attribution

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Flare: Delivery Date Picker

$49-$599 / Month

9.1

86 Reviews

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Grow your revenue faster by securing scheduled orders today Show more

Flare - Order Scheduling is a powerful app designed to prevent cart abandonment by allowing customers to schedule their orders for future delivery. Many shoppers are interested in your products but may not be ready for immediate delivery, leading to potential lost sales. Flare helps you reclaim this revenue by offering a customized, seamless scheduling tool directly on your store without the need for coding. The app includes features such as an integrated calendar, dynamic pricing, and reward incentives to boost revenue. Additionally, Flare allows for order splitting and deposit options to further increase conversions. Perfect for businesses in sectors like Baby & Child, Homeware, Furniture, Garden, Travel, and Gifting, Flare is the ultimate tool to enhance your customer journey and stand out from the competition. For support or inquiries, contact [email protected].

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Dynamic pricing

Split orders

Order deposits

Integrated calendar

Personalised design

Reward incentives

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Searchanise Upsell Cross‑sell

$8.89-$99 / Month

8.2

17 Reviews

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Boost your sales with the all-in-one upsell and marketing app Show more

Vital Upsell, Geo Popup & Fomo is a dynamic app designed to elevate your e-store's marketing strategy through upsell and cross-sell features. It enables store owners to guide visitors effectively through their customer journey, encouraging strategic actions like purchasing and engagement. The app includes features such as the Countdown Timer Bar and Free Shipping Bar with geolocation targeting to enhance shopper motivation, alongside a Scroll to Top Button to enhance user experience. With easy installation, you can set up upsells directly in the cart, prompting transformation in your business's performance. Additionally, the app offers Discount, Email, and Redirect Pop-ups, providing diverse opportunities to increase customer conversions. Improve user interaction and elevate sales by utilizing Multi-Announcement Bar, Email Collection Bar, and data-driven insights for informed decision-making. Ultimately, Vital Upsell empowers businesses to boost the average cart value and overall sales through strategic enhancements and customer engagement tools.

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Product recommendations

Free shipping bar

Countdown timer

Multi-announcement bar

Email collection

Email pop-ups

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SellUp: Add ons & Cart Upsell

$14.99 / Month

(4.4/5)

121 Reviews

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Create cross-sells, upsell recommendations and add-ons. Show more

SellUp ‑ Upsell & Add Ons is designed to help store owners maximize their revenue by creating effective cross-sells, upsells, and add-ons. This app integrates seamlessly into your store, ensuring a smooth and visually cohesive experience from the product page to the thank you page. With SellUp, you can guide your customers through an optimized upsell flow, encouraging them to turn single product purchases into multi-product orders through compelling call-to-actions. The app's easy-to-use interface allows you to create upsell opportunities in just 60 seconds, including a "frequently bought together" section to boost average order value. It comes equipped with an analytics suite to track and analyze the performance of your offers, helping you to refine your strategies over time. By tailoring upsell opportunities to fit naturally within your store's design, SellUp keeps the shopping experience engaging and effective.

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Seamless design integration

Frequently bought together

Performance tracking

Upsell recommendations

Create cross-sells

Add-on products

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BooleanMaths Attribution+CAPI

$75-$675 / Month

9.1

7 Reviews

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AI-powered insights for e-commerce marketing and customer journey optimisation. Show more

BooleanMaths is a cutting-edge AI-powered platform that empowers e-commerce businesses with precise marketing attribution and analytics. It offers advanced attribution models and real-time analytics, allowing merchants to thoroughly analyze their store performance, optimize advertising strategies, and boost Return on Advertising Spend (ROAS). By seamlessly integrating with Meta and Google Conversion APIs, BooleanMaths sends accurate customer journey data directly to Ad Platforms, ensuring highly targeted and effective advertising campaigns. This functionality aids businesses in crafting more personalized and strategic marketing efforts, leading to enhanced customer engagement and growth. Real-time customer analytics and event triggers further enable merchants to create robust retargeting audiences, maximizing the impact of their marketing initiatives. Overall, BooleanMaths provides invaluable insights that drive improved decision-making and sustainable business growth.

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Real-time analytics

Conversion api integration

Ai-powered insights

Event triggers

Advanced attribution models

Ad optimisation

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Store Locator by ETG

$19 / Month

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Effortlessly find nearest stores with interactive maps and detailed info. Show more

Store Locator by ETG is a powerful tool designed to seamlessly connect customers with the nearest store locations of businesses with multiple outlets. This app is ideal for retailers, franchises, and any businesses that operate physical locations, as it bridges the gap between digital browsing and in-person shopping. With an interactive map featuring zoom and pan capabilities, users can effortlessly find store locations. The app's city-based location search allows for quick identification of nearby stores, while providing detailed store information such as operating hours, contact details, and available services. Additionally, it integrates with Google Maps to facilitate easy navigation to the selected stores. Store Locator by ETG not only simplifies the customer journey but also enhances their shopping experience by driving increased foot traffic to physical locations.

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Interactive map

Store details

Location search

Directions integration

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Littledata ‑ Google Analytics

8.2

5 Reviews

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"Effortless Shopify order tracking with real-time GA4 insights." Show more

Littledata ‑ Google Analytics is a powerful app designed to enhance your tracking capabilities and provide trustworthy reports in Google Analytics. By utilizing Littledata’s server-side integration, you can ensure comprehensive tracking of all transactions, including recurring orders, upsells, and sales from POS and external sources like Amazon and TikTok Shop. The app offers a quick and seamless setup in just 5 minutes, delivering accurate tracking for any Shopify theme without the need for complex configurations in Google Tag Manager. With real-time, actionable insights available in GA4, users can fully connect and analyze the entire customer journey, attributing more revenue to specific marketing channels. Littledata empowers e-commerce businesses to optimize ad performance and drive store growth with clear, detailed analytics.

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Conversion tracking

Automated setup

Real-time insights

Server-side integration

Attribution boost

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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Kestersoft ‑ Sankeyflow

$5-$12 / Month

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"Visualize customer journeys, identify issues, and boost conversions with Sankey charts." Show more

Kestersoft - Sankeyflow is a powerful tool designed to uncover the intricate details of your customers' shopping journeys. By utilizing dynamic and intuitive Sankey flow charts, the app provides a clear visualization of how visitors navigate through your store, from initial landing pages to the checkout process. It highlights where potential customers drop off, allowing you to identify and address friction points that may inhibit sales. With these insights, you can understand customer behaviors that contribute to higher conversion rates, enabling data-driven decisions to enhance store performance. The app's visual flows simplify complex customer journeys, making patterns and issues immediately apparent. Overall, Kestersoft - Sankeyflow is an essential solution for turning complex shopping flows into actionable insights that drive smarter growth strategies and improved customer engagement.

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Boost conversions

Visualize customer journeys

Identify friction points

Dynamic sankey charts

Reveal shopping patterns

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

7.4

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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Helpable

$25 / Month

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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.

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Shopify integration

Video automations

Pre-built video templates

Customized automated responses

Tag system

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Sunflow: marketing et fidélité

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Sunflow: Boost engagement and loyalty with data-driven marketing tools. Show more

Sunflow: marketing et fidélité est une application puissante conçue pour maximiser la fidélisation client grâce à une compréhension approfondie et à 360° des comportements des consommateurs. En intégrant des fonctionnalités clés telles que la scénarisation de campagnes, une plateforme de fidélité robuste, et des outils d’optimisation des interactions en ligne, Sunflow enrichit l'engagement client et booste les ventes en exploitant des données pertinentes et structurées. Son interface simple et intuitive permet même aux novices de créer aisément des programmes de fidélité personnalisés, que ce soit à points ou à paliers. Avec la synchronisation en temps réel des données depuis Shopify, toutes les informations client sont centralisées et facilement accessibles. En outre, la capacité d’automatiser les campagnes multi-canales via email, SMS, et wallets positionne Sunflow comme une solution indispensable pour améliorer vos stratégies marketing et de fidélisation.

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Loyalty program

Data synchronization

Campaign automation

Personalized targeting

360° client view

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Swish (Wishlist King)

$19-$99 / Month

9.1

287 Reviews

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A fully customisable wishlist app assisting in conversion. Show more

Wishlist King is a dynamic app designed to elevate the online shopping experience by allowing customers to effortlessly track their favorite products and make purchases when they're ready. This intuitive tool provides insights into popular items and helps boost conversion rates through personalized email reminders. Seamlessly integrating with Shopify, Wishlist King offers easy customization via the Shopify Theme Editor and allows for migration and import of existing wishlists from other platforms. Users can quickly start a wishlist with just one click, adding products from any online location, with the flexibility of optional customer accounts. With no intrusive popups or generic designs, the app maintains a cohesive look with any store theme. Wishlist King supports integrations with Klaviyo, GA4, and Pixel for enhanced marketing capabilities, and it offers full functionality and unlimited use across all pricing plans. Free setup and customizations are provided to ensure that the app meets the specific needs of each business, delivering a seamless and efficient shopping journey for customers.

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Theme integration

Email reminders

Klaviyo integration

Unlimited usage

Track favourite products

Customisable via shopify

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Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 49 Apps

Hextom: Upsell Sales Boost

Grapevine Post Purchase Survey

Attribuly Abandoners Targeting

Flare: Delivery Date Picker

Searchanise Upsell Cross‑sell

SellUp: Add ons & Cart Upsell

BooleanMaths Attribution+CAPI

Store Locator by ETG

Littledata ‑ Google Analytics

LayerFive Audience & Analytics

Kestersoft ‑ Sankeyflow

GA4 Google Analytics 4 ‑ GTM

Helpable

Voucherify

Sunflow: marketing et fidélité

Owl View ‑ Live customers view

Casa

Talkvisor AI Chatbot Live Chat

Swish (Wishlist King)

Ghost Shoppable Video & UGC