Shopify Customer journey apps 2026

Patch Customer Retention

$295 / Month

(2.3/5)

6 Reviews

Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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BooleanMaths Attribution+CAPI

$75-$675 / Month

9.1

7 Reviews

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AI-powered insights for e-commerce marketing and customer journey optimisation. Show more

BooleanMaths is a cutting-edge AI-powered platform that empowers e-commerce businesses with precise marketing attribution and analytics. It offers advanced attribution models and real-time analytics, allowing merchants to thoroughly analyze their store performance, optimize advertising strategies, and boost Return on Advertising Spend (ROAS). By seamlessly integrating with Meta and Google Conversion APIs, BooleanMaths sends accurate customer journey data directly to Ad Platforms, ensuring highly targeted and effective advertising campaigns. This functionality aids businesses in crafting more personalized and strategic marketing efforts, leading to enhanced customer engagement and growth. Real-time customer analytics and event triggers further enable merchants to create robust retargeting audiences, maximizing the impact of their marketing initiatives. Overall, BooleanMaths provides invaluable insights that drive improved decision-making and sustainable business growth.

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Real-time analytics

Conversion api integration

Ai-powered insights

Event triggers

Advanced attribution models

Ad optimisation

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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FunnelScope

$4-$90 / Month

Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Store Locator by ETG

$19 / Month

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Effortlessly find nearest stores with interactive maps and detailed info. Show more

Store Locator by ETG is a powerful tool designed to seamlessly connect customers with the nearest store locations of businesses with multiple outlets. This app is ideal for retailers, franchises, and any businesses that operate physical locations, as it bridges the gap between digital browsing and in-person shopping. With an interactive map featuring zoom and pan capabilities, users can effortlessly find store locations. The app's city-based location search allows for quick identification of nearby stores, while providing detailed store information such as operating hours, contact details, and available services. Additionally, it integrates with Google Maps to facilitate easy navigation to the selected stores. Store Locator by ETG not only simplifies the customer journey but also enhances their shopping experience by driving increased foot traffic to physical locations.

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Interactive map

Store details

Location search

Directions integration

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Mixpanel Advanced Sync ‑ Vendo

$19-$350 / Month

8.2

7 Reviews

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Advanced data sync for Mixpanel. Work with data you can trust. Show more

Vendo is an advanced tool crafted to enhance your data tracking capabilities within Mixpanel. With over 700 hours of design and development, Vendo ensures you have access to accurate and comprehensive insights into your customer journey, from their initial website visit to order completion. Equipped with 20 events, 63 event properties, and 33 user properties, Vendo covers all standard use cases, providing a rich dataset to analyze. The app allows for extended tracking capabilities, including additional channels, fulfillment, and product data, without the need for additional SDK installations. Designed by Mixpanel experts, Vendo offers high-precision, cookieless tracking both on websites and server-side. It also features free historical data sync for up to five years, ensuring you have ample context for your analysis. Should you need assistance, Vendo offers implementation, training, and optimization services to enhance your data strategy.

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Customer journey tracking

Expert data sync

Extended tracking

High-precision tracking

Free historical data

Comprehensive event properties

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H‑Lab: Collection's Cross Sell

(1/5)

1 Reviews

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Assignment of a specific product to a designated collection. Show more

Herry‑Lab: Categorized Product is a dynamic Shopify app designed to elevate your e-commerce store by maximizing order values through targeted product offers. The app strategically integrates relevant product suggestions at crucial stages of the customer journey, from browsing product pages to the final checkout. With Herry‑Lab, you can effortlessly create unlimited combinations of product collections, tailoring offerings to match specific customer interests and preferences. The app boasts customizable product widgets and popups, allowing you to tweak color, size, and other features to align with your store's aesthetics. Its reliability is bolstered with support for both the latest app block integrations and vintage themes like the Debut Theme, ensuring a seamless fit for diverse Shopify setups. Empower your online store with Herry‑Lab’s cutting-edge tools and watch your conversions soar.

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Targeted product offers

Customizable product widget

Unlimited combinations

App block supported

Debut theme support

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Sunflow: marketing et fidélité

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Sunflow: Boost engagement and loyalty with data-driven marketing tools. Show more

Sunflow: marketing et fidélité est une application puissante conçue pour maximiser la fidélisation client grâce à une compréhension approfondie et à 360° des comportements des consommateurs. En intégrant des fonctionnalités clés telles que la scénarisation de campagnes, une plateforme de fidélité robuste, et des outils d’optimisation des interactions en ligne, Sunflow enrichit l'engagement client et booste les ventes en exploitant des données pertinentes et structurées. Son interface simple et intuitive permet même aux novices de créer aisément des programmes de fidélité personnalisés, que ce soit à points ou à paliers. Avec la synchronisation en temps réel des données depuis Shopify, toutes les informations client sont centralisées et facilement accessibles. En outre, la capacité d’automatiser les campagnes multi-canales via email, SMS, et wallets positionne Sunflow comme une solution indispensable pour améliorer vos stratégies marketing et de fidélisation.

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Loyalty program

Data synchronization

Campaign automation

Personalized targeting

360° client view

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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FunnelDoc: Your AI Agent

$9.99-$29.99 / Month

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Optimize your sales funnel with intuitive customer journey insights. Show more

FunnelDoc is an intuitive app designed to monitor every phase of the customer journey, from landing page interaction to final checkout. Its user-friendly live dashboards provide valuable insights, pinpointing exactly where customers tend to exit, allowing businesses to prioritize critical areas for improvement. The app offers flexibility with advanced filtering options by traffic source, device, or date, and features easy data export for comprehensive analysis. Designed for ease of use, FunnelDoc requires no coding, ensuring a seamless setup so users can begin gathering insights within minutes. The app's live KPI dashboard delivers instant performance snapshots, enabling businesses to stay informed at a glance. By utilizing a campaign-based journey flow, FunnelDoc reveals every customer touchpoint along the way. With AI-driven actions, the app offers precise guidance on the next steps to enhance the customer experience and optimize conversion rates.

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No coding required

Customer journey insights

Ai-driven actions

Live kpi dashboard

Campaign-based flow

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Polymatiks Intelligent Pricing

$99-$499 / Month

8.2

5 Reviews

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AI-powered customer-specific coupons / offers to boost AOV Show more

Polymatiks Intelligent Pricing is a cutting-edge AI-powered platform designed to transform the way brands manage pricing strategies. By harnessing the power of data-driven insights, Polymatiks empowers businesses to enhance the customer journey and create a dynamic cycle of acquisition, re-engagement, and retention. The platform offers a comprehensive suite of features, from optimizing regular pricing strategies to executing exclusive Members-Only Private Sale events. With its ability to curate personalized offers and custom upsell bundles, Polymatiks ensures each customer receives a tailored shopping experience that aligns with their preferences. Additionally, the app enhances marketing efforts by allowing brands to hyper-personalize emails with unique offer details. In essence, Polymatiks is an indispensable tool for businesses aiming to optimize their pricing strategies and boost customer satisfaction.

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Personalized offers

Hyper-personalized emails

Ai-powered pricing

Regular price strategy

Members-only sales

Custom upsell bundles

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Delivery Date - Store Pickup

$3.5 / Month

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Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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AdWhatCost: Optimize your Ads

$20 / Month

8.2

8 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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Whimcu

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Customer and product analytics designed to maximize sales Show more

Whimcu is a powerful app designed to enhance your Shopify store experience by providing deep insights and analytics in a visually appealing format. With its captivating user interface, Whimcu turns data analysis into an engaging and enjoyable process. The app ensures rock-solid data security, prioritizing the protection and confidentiality of your business’s vital information. It's easy to integrate Whimcu into your existing Shopify setup, enabling instant access to valuable insights that can drive your business forward. Dive into comprehensive analytics to explore product, customer, and sales data, and gain a clear understanding of social channel insights and customer spending patterns. Whimcu also helps you identify your top-performing products through bestseller rankings and offers product funnel analysis to better understand your customer journey. Unlock the full potential of your Shopify store with Whimcu.

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Comprehensive analytics

Effortless integration

Data security

Captivating user interface

Social channel insights

Spending patterns

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Samba.ai: AI‑driven marketing

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Connect your Samba.ai account to your store - easy & fast Show more

Samba.ai is an innovative AI-driven marketing platform designed to simplify the world of online marketing, making it accessible to everyone, regardless of experience level. By simply connecting your eCommerce store, Samba.ai takes care of the rest, automating your marketing efforts to generate new orders effortlessly. The platform provides a comprehensive view of your customer journey, allowing you to manage and analyze data from a single dashboard. This holistic approach offers insights into customer habits and needs, enabling you to tailor personalized marketing strategies with ease. Samba.ai features powerful tools such as AI autopilot, web personalization, and advanced data analysis, helping you optimize your marketing campaigns effectively. Embrace the future of marketing with Samba.ai and uncover the endless possibilities of customer engagement and growth.

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Data analysis

Web personalization

Ai autopilot

Zero experience

360 view

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ECPower Segment CRM & Insights

$80-$400 / Month

8.2

17 Reviews

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Metrics tracking for your customer lists in email platform Show more

ECPower Segment Management is a cutting-edge app designed to keep pace with the ever-evolving nature of customer segments, eliminating the need for temporary lists and empowering businesses to effectively monitor segment metrics. It offers a centralized platform to organize and manage behavioral segments, ensuring seamless synchronization with popular marketing platforms for enhanced, segment-driven repeat marketing campaigns. With features that allow businesses to track customer lifetime value (CLV) improvements on a daily basis, the app also aids in digitalizing the customer journey by providing insights into creating loyal customer pathways. ECPower offers over 50 templates, including RFM, for creating robust customer segments and delves deep into segment features to analyze revenue and CLV by cohort. Additionally, it smoothly integrates with Shopify, enabling users to sync segments with Shopify Tags and access them across various Shopify Apps, making it an indispensable tool for modern marketers.

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Monitor segment metrics

Organize behavioral segments

Synchronize marketing platforms

Daily clv tracking

Customer journey digitalization

50+ segment templates

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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Searchanise Upsell Cross‑sell

$8.89-$99 / Month

8.2

17 Reviews

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Boost your sales with the all-in-one upsell and marketing app Show more

Vital Upsell, Geo Popup & Fomo is a dynamic app designed to elevate your e-store's marketing strategy through upsell and cross-sell features. It enables store owners to guide visitors effectively through their customer journey, encouraging strategic actions like purchasing and engagement. The app includes features such as the Countdown Timer Bar and Free Shipping Bar with geolocation targeting to enhance shopper motivation, alongside a Scroll to Top Button to enhance user experience. With easy installation, you can set up upsells directly in the cart, prompting transformation in your business's performance. Additionally, the app offers Discount, Email, and Redirect Pop-ups, providing diverse opportunities to increase customer conversions. Improve user interaction and elevate sales by utilizing Multi-Announcement Bar, Email Collection Bar, and data-driven insights for informed decision-making. Ultimately, Vital Upsell empowers businesses to boost the average cart value and overall sales through strategic enhancements and customer engagement tools.

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Product recommendations

Free shipping bar

Countdown timer

Multi-announcement bar

Email collection

Email pop-ups

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

Patch Customer Retention

BooleanMaths Attribution+CAPI

Piwik PRO Analytics

FunnelScope

Owl View ‑ Live customers view

Store Locator by ETG

Mixpanel Advanced Sync ‑ Vendo

H‑Lab: Collection's Cross Sell

Sunflow: marketing et fidélité

ORCA Analytics

FunnelDoc: Your AI Agent

Polymatiks Intelligent Pricing

Delivery Date - Store Pickup

AdWhatCost: Optimize your Ads

Hive.co: Email Marketing

Whimcu

Samba.ai: AI‑driven marketing

ECPower Segment CRM & Insights

LayerFive Audience & Analytics

Searchanise Upsell Cross‑sell