Shopify Customer journey apps 2025

Casa

"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

9.1

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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Email Popups • Jotblock

$19 / Month

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Boost leads with customizable popups and instant discount codes. Show more

Email Popups • Jotblock is a dynamic app that helps online stores effectively capture new leads and boost revenue by offering instant discount codes to visitors who sign up for marketing lists. With customizable discount and newsletter signup popups, Jotblock provides a seamless way to engage customers and incentivize signups. The app tracks revenue from customers who join through popup campaigns, allowing store owners to measure campaign success and tailor strategies accordingly. Users can target specific pages, products, or ad campaigns using simple targeting rules, making it easy to focus efforts where they're most impactful. Additionally, time-limited campaigns for special promotions add urgency and excitement, helping convert leads into customers. The app's non-intrusive popups ensure a smooth browsing experience, and its comprehensive tracking tools enable understanding of the customer's journey from landing page to checkout.

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Customizable popups

Revenue tracking

Targeting rules

Instant discount codes

Customer journey analysis

Limited-time campaigns

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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FunnelDoc

$49-$79 / Month

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Optimize your sales funnel with intuitive customer journey insights. Show more

FunnelDoc is an intuitive app designed to monitor every phase of the customer journey, from landing page interaction to final checkout. Its user-friendly live dashboards provide valuable insights, pinpointing exactly where customers tend to exit, allowing businesses to prioritize critical areas for improvement. The app offers flexibility with advanced filtering options by traffic source, device, or date, and features easy data export for comprehensive analysis. Designed for ease of use, FunnelDoc requires no coding, ensuring a seamless setup so users can begin gathering insights within minutes. The app's live KPI dashboard delivers instant performance snapshots, enabling businesses to stay informed at a glance. By utilizing a campaign-based journey flow, FunnelDoc reveals every customer touchpoint along the way. With AI-driven actions, the app offers precise guidance on the next steps to enhance the customer experience and optimize conversion rates.

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No coding required

Customer journey insights

Ai-driven actions

Live kpi dashboard

Campaign-based flow

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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Spot Layer: Image Hotspots

$7 / Month

7.3

5 Reviews

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Create Hotspot Images for Your Store Show more

Spot Layer: Hotspot Images is a versatile app designed to transform the way customers interact with your online store's visuals. By allowing you to create interactive hotspot images, this tool makes it easier for shoppers to explore and understand complex products in detail. It's especially useful for images that feature multiple products, offering direct links to each item's page and streamlining navigation. The app enhances the shopping experience with fully responsive interactive images that can adapt to any device, ensuring a seamless user journey. Moreover, these shoppable images enrich customer engagement by providing additional, easily accessible information right at their fingertips. Spot Layer not only simplifies the shopping process but also adds an innovative edge to your product presentations, elevating overall satisfaction and boosting potential sales.

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Direct product links

Enhanced shopping experience

Shoppable images

Interactive hotspot images

Detailed visuals

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Websand email marketing

8.2

1 Reviews

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Grow your store through targeted email marketing Show more

Websand Email Marketing is designed to transform your customer journey by turning signups into valuable customer relationships. It empowers businesses with targeted, personalized email marketing using a range of intuitive tools. With insightful dashboards and pre-set segmentation based on customer behavior, businesses can tailor their approach to meet individual needs. The app boasts an easy-to-use email builder, praised as the best available, ensuring stunning campaigns can be designed for mobile and desktop with a simple drag-and-drop interface. Websand also provides pre-built marketing automation sequences, known as Engines, which are customizable to your unique customer journey. Real-time dashboards enhance your understanding of audience spend, behavior, and engagement, while seamless segmentation by profile, spend, or engagement helps refine targeting. Plus, a dedicated support team is always ready to assist you in maximizing the potential of your email marketing efforts.

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Drag-and-drop editor

Targeted campaigns

Personalised emails

Insightful dashboards

Automated sequences

Pre-set segmentation

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Littledata ‑ Google Analytics

9.1

4 Reviews

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"Effortless Shopify order tracking with real-time GA4 insights." Show more

Littledata ‑ Google Analytics is a powerful app designed to enhance your tracking capabilities and provide trustworthy reports in Google Analytics. By utilizing Littledata’s server-side integration, you can ensure comprehensive tracking of all transactions, including recurring orders, upsells, and sales from POS and external sources like Amazon and TikTok Shop. The app offers a quick and seamless setup in just 5 minutes, delivering accurate tracking for any Shopify theme without the need for complex configurations in Google Tag Manager. With real-time, actionable insights available in GA4, users can fully connect and analyze the entire customer journey, attributing more revenue to specific marketing channels. Littledata empowers e-commerce businesses to optimize ad performance and drive store growth with clear, detailed analytics.

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Conversion tracking

Automated setup

Real-time insights

Server-side integration

Attribution boost

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Delivery Date - Store Pickup

$3.5 / Month

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Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

4 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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Cart Whisper | Live View Pro

$9.99-$99 / Month

9.1

12 Reviews

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Reduce Cart Abandonment: Live Insights & Help via Cart Whisper Show more

Cart Whisper | Recover Carts is an innovative app designed to combat cart abandonment and enhance online shopping conversions. By providing real-time insights into customer behavior, businesses can observe as shoppers add or remove items from their carts, enabling timely interventions. The app features exit-intent popups that display targeted offers and discounts, motivating potential customers to complete their purchases. With live checkout support, merchants can address customer concerns instantly, reducing the likelihood of abandoned carts. The app also utilizes unique customer IDs to deliver personalized messages, enriching the shopping experience. Users have access to detailed analytics and customization options for popup widgets, allowing them to tailor strategies to boost sales effectively. Cart Whisper is an essential tool for any online store looking to recover lost revenue and grow their business.

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Exit intent popups

Analytics dashboard

Cart recovery

Deep customization

Live cart tracking

Checkout support

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Vendo | Advanced Mixpanel Sync

$1500-$250 / Month

8.2

7 Reviews

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Advanced data sync for Mixpanel. Work with data you can trust. Show more

Vendo is an advanced tool crafted to enhance your data tracking capabilities within Mixpanel. With over 700 hours of design and development, Vendo ensures you have access to accurate and comprehensive insights into your customer journey, from their initial website visit to order completion. Equipped with 20 events, 63 event properties, and 33 user properties, Vendo covers all standard use cases, providing a rich dataset to analyze. The app allows for extended tracking capabilities, including additional channels, fulfillment, and product data, without the need for additional SDK installations. Designed by Mixpanel experts, Vendo offers high-precision, cookieless tracking both on websites and server-side. It also features free historical data sync for up to five years, ensuring you have ample context for your analysis. Should you need assistance, Vendo offers implementation, training, and optimization services to enhance your data strategy.

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Customer journey tracking

Expert data sync

Extended tracking

High-precision tracking

Free historical data

Comprehensive event properties

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Patch Customer Retention

$295 / Month

8.2

5 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

Casa

GA4 Google Analytics 4 ‑ GTM

Email Popups • Jotblock

LayerFive Audience & Analytics

FunnelDoc

Piwik PRO Analytics

Spot Layer: Image Hotspots

Websand email marketing

Owl View ‑ Live customers view

Voucherify

Littledata ‑ Google Analytics

Dodgeball

Delivery Date - Store Pickup

Talkvisor AI Chatbot Live Chat

ORCA Analytics

Hive.co: Email Marketing

Ghost Shoppable Video & UGC

Cart Whisper | Live View Pro

Vendo | Advanced Mixpanel Sync

Patch Customer Retention