Shopify Customer journey apps 2026

FunnelDoc: Your AI Agent

$9.99-$29.99 / Month

Optimize your sales funnel with intuitive customer journey insights. Show more

FunnelDoc is an intuitive app designed to monitor every phase of the customer journey, from landing page interaction to final checkout. Its user-friendly live dashboards provide valuable insights, pinpointing exactly where customers tend to exit, allowing businesses to prioritize critical areas for improvement. The app offers flexibility with advanced filtering options by traffic source, device, or date, and features easy data export for comprehensive analysis. Designed for ease of use, FunnelDoc requires no coding, ensuring a seamless setup so users can begin gathering insights within minutes. The app's live KPI dashboard delivers instant performance snapshots, enabling businesses to stay informed at a glance. By utilizing a campaign-based journey flow, FunnelDoc reveals every customer touchpoint along the way. With AI-driven actions, the app offers precise guidance on the next steps to enhance the customer experience and optimize conversion rates.

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No coding required

Customer journey insights

Ai-driven actions

Live kpi dashboard

Campaign-based flow

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H‑Lab: Collection's Cross Sell

(1/5)

1 Reviews

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Assignment of a specific product to a designated collection. Show more

Herry‑Lab: Categorized Product is a dynamic Shopify app designed to elevate your e-commerce store by maximizing order values through targeted product offers. The app strategically integrates relevant product suggestions at crucial stages of the customer journey, from browsing product pages to the final checkout. With Herry‑Lab, you can effortlessly create unlimited combinations of product collections, tailoring offerings to match specific customer interests and preferences. The app boasts customizable product widgets and popups, allowing you to tweak color, size, and other features to align with your store's aesthetics. Its reliability is bolstered with support for both the latest app block integrations and vintage themes like the Debut Theme, ensuring a seamless fit for diverse Shopify setups. Empower your online store with Herry‑Lab’s cutting-edge tools and watch your conversions soar.

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Targeted product offers

Customizable product widget

Unlimited combinations

App block supported

Debut theme support

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Kestersoft ‑ Sankeyflow

$5-$12 / Month

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"Visualize customer journeys, identify issues, and boost conversions with Sankey charts." Show more

Kestersoft - Sankeyflow is a powerful tool designed to uncover the intricate details of your customers' shopping journeys. By utilizing dynamic and intuitive Sankey flow charts, the app provides a clear visualization of how visitors navigate through your store, from initial landing pages to the checkout process. It highlights where potential customers drop off, allowing you to identify and address friction points that may inhibit sales. With these insights, you can understand customer behaviors that contribute to higher conversion rates, enabling data-driven decisions to enhance store performance. The app's visual flows simplify complex customer journeys, making patterns and issues immediately apparent. Overall, Kestersoft - Sankeyflow is an essential solution for turning complex shopping flows into actionable insights that drive smarter growth strategies and improved customer engagement.

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Boost conversions

Visualize customer journeys

Identify friction points

Dynamic sankey charts

Reveal shopping patterns

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QRify

$5 / Month

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Dynamic QR Codes for Product Pages, Collections, and Checkout. Show more

QRify is an innovative application designed to effortlessly create QR codes that link directly to various store components such as product pages, collection pages, and even checkout with pre-selected cart items. Tailored for merchants looking to enrich both their online and in-store customer experiences, QRify allows consumers to access specific products or promotions instantly through a simple scan. This not only enhances customer engagement but also drives sales and streamlines marketing efforts. With QRify, businesses can seamlessly bridge the gap between physical and digital shopping, ensuring a smooth and enjoyable customer journey. Moreover, the app offers features like dynamic QR codes that can be updated post-printing and a fully customizable design, allowing for a personalized branding experience. QRify’s ability to auto-update QR code destinations with store changes further enhances its utility, making it an indispensable tool for modern retailers.

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Customizable designs

Dynamic qr codes

Link to products

Auto-update destinations

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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ECPower Segment CRM & Insights

$80-$400 / Month

8.2

16 Reviews

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Metrics tracking for your customer lists in email platform Show more

ECPower Segment Management is a cutting-edge app designed to keep pace with the ever-evolving nature of customer segments, eliminating the need for temporary lists and empowering businesses to effectively monitor segment metrics. It offers a centralized platform to organize and manage behavioral segments, ensuring seamless synchronization with popular marketing platforms for enhanced, segment-driven repeat marketing campaigns. With features that allow businesses to track customer lifetime value (CLV) improvements on a daily basis, the app also aids in digitalizing the customer journey by providing insights into creating loyal customer pathways. ECPower offers over 50 templates, including RFM, for creating robust customer segments and delves deep into segment features to analyze revenue and CLV by cohort. Additionally, it smoothly integrates with Shopify, enabling users to sync segments with Shopify Tags and access them across various Shopify Apps, making it an indispensable tool for modern marketers.

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Monitor segment metrics

Organize behavioral segments

Synchronize marketing platforms

Daily clv tracking

Customer journey digitalization

50+ segment templates

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Websand email marketing

8.2

1 Reviews

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Grow your store through targeted email marketing Show more

Websand Email Marketing is designed to transform your customer journey by turning signups into valuable customer relationships. It empowers businesses with targeted, personalized email marketing using a range of intuitive tools. With insightful dashboards and pre-set segmentation based on customer behavior, businesses can tailor their approach to meet individual needs. The app boasts an easy-to-use email builder, praised as the best available, ensuring stunning campaigns can be designed for mobile and desktop with a simple drag-and-drop interface. Websand also provides pre-built marketing automation sequences, known as Engines, which are customizable to your unique customer journey. Real-time dashboards enhance your understanding of audience spend, behavior, and engagement, while seamless segmentation by profile, spend, or engagement helps refine targeting. Plus, a dedicated support team is always ready to assist you in maximizing the potential of your email marketing efforts.

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Drag-and-drop editor

Targeted campaigns

Personalised emails

Insightful dashboards

Automated sequences

Pre-set segmentation

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Whimcu

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Customer and product analytics designed to maximize sales Show more

Whimcu is a powerful app designed to enhance your Shopify store experience by providing deep insights and analytics in a visually appealing format. With its captivating user interface, Whimcu turns data analysis into an engaging and enjoyable process. The app ensures rock-solid data security, prioritizing the protection and confidentiality of your business’s vital information. It's easy to integrate Whimcu into your existing Shopify setup, enabling instant access to valuable insights that can drive your business forward. Dive into comprehensive analytics to explore product, customer, and sales data, and gain a clear understanding of social channel insights and customer spending patterns. Whimcu also helps you identify your top-performing products through bestseller rankings and offers product funnel analysis to better understand your customer journey. Unlock the full potential of your Shopify store with Whimcu.

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Comprehensive analytics

Effortless integration

Data security

Captivating user interface

Social channel insights

Spending patterns

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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Vendo | Advanced Mixpanel Sync

$1500-$250 / Month

8.2

7 Reviews

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Advanced data sync for Mixpanel. Work with data you can trust. Show more

Vendo is an advanced tool crafted to enhance your data tracking capabilities within Mixpanel. With over 700 hours of design and development, Vendo ensures you have access to accurate and comprehensive insights into your customer journey, from their initial website visit to order completion. Equipped with 20 events, 63 event properties, and 33 user properties, Vendo covers all standard use cases, providing a rich dataset to analyze. The app allows for extended tracking capabilities, including additional channels, fulfillment, and product data, without the need for additional SDK installations. Designed by Mixpanel experts, Vendo offers high-precision, cookieless tracking both on websites and server-side. It also features free historical data sync for up to five years, ensuring you have ample context for your analysis. Should you need assistance, Vendo offers implementation, training, and optimization services to enhance your data strategy.

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Customer journey tracking

Expert data sync

Extended tracking

High-precision tracking

Free historical data

Comprehensive event properties

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

9.1

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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Easy Estimate Shipping

$4.99 / Month

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Estimated Shipping Date Message. Delivery Date Range Notice Show more

Easy Estimate Shipping is a versatile app designed to enhance the customer experience by clearly conveying delivery date information on your e-commerce website. By providing multiple ways to display delivery timelines, the app ensures that customers have a seamless and informative shopping journey, allowing them to select products with a clear understanding of when they will receive their items. This reassurance reduces doubts and increases customer satisfaction, making them more likely to complete their purchases. The app offers extensive customization options, allowing you to tailor widgets with various font styles, icons, texts, and images to match your site's aesthetic. Additionally, it supports country, product, collection, and tag-specific delivery messages, offering a precise delivery window tailored to individual circumstances. With features like multiple date formats and easy selection of start and max delivery days, Easy Estimate Shipping is a powerful tool for improving your e-commerce site's effectiveness and user experience.

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Customizable widget

Estimated shipping date

Delivery date notice

Default template

Multiple date formats

Start/end day selection

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Store Locator by ETG

$19 / Month

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Effortlessly find nearest stores with interactive maps and detailed info. Show more

Store Locator by ETG is a powerful tool designed to seamlessly connect customers with the nearest store locations of businesses with multiple outlets. This app is ideal for retailers, franchises, and any businesses that operate physical locations, as it bridges the gap between digital browsing and in-person shopping. With an interactive map featuring zoom and pan capabilities, users can effortlessly find store locations. The app's city-based location search allows for quick identification of nearby stores, while providing detailed store information such as operating hours, contact details, and available services. Additionally, it integrates with Google Maps to facilitate easy navigation to the selected stores. Store Locator by ETG not only simplifies the customer journey but also enhances their shopping experience by driving increased foot traffic to physical locations.

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Interactive map

Store details

Location search

Directions integration

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Delivery Date - Store Pickup

$3.5 / Month

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Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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Spot Layer: Image Hotspots

$7 / Month

9.1

5 Reviews

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Create Hotspot Images for Your Store Show more

Spot Layer: Hotspot Images is a versatile app designed to transform the way customers interact with your online store's visuals. By allowing you to create interactive hotspot images, this tool makes it easier for shoppers to explore and understand complex products in detail. It's especially useful for images that feature multiple products, offering direct links to each item's page and streamlining navigation. The app enhances the shopping experience with fully responsive interactive images that can adapt to any device, ensuring a seamless user journey. Moreover, these shoppable images enrich customer engagement by providing additional, easily accessible information right at their fingertips. Spot Layer not only simplifies the shopping process but also adds an innovative edge to your product presentations, elevating overall satisfaction and boosting potential sales.

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Direct product links

Enhanced shopping experience

Shoppable images

Interactive hotspot images

Detailed visuals

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AdWhatCost: Optimize your Ads

$20 / Month

8

9 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

FunnelDoc: Your AI Agent

H‑Lab: Collection's Cross Sell

Kestersoft ‑ Sankeyflow

QRify

Piwik PRO Analytics

ECPower Segment CRM & Insights

Dodgeball

Voucherify

Websand email marketing

Whimcu

ORCA Analytics

Casa

Vendo | Advanced Mixpanel Sync

GA4 Google Analytics 4 ‑ GTM

Easy Estimate Shipping

Store Locator by ETG

Delivery Date - Store Pickup

Spot Layer: Image Hotspots

AdWhatCost: Optimize your Ads

LayerFive Audience & Analytics