Shopify Customer journey apps 2025

Owl View ‑ Live customers view

$15 / Month

Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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Samba.ai: AI‑driven marketing

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Connect your Samba.ai account to your store - easy & fast Show more

Samba.ai is an innovative AI-driven marketing platform designed to simplify the world of online marketing, making it accessible to everyone, regardless of experience level. By simply connecting your eCommerce store, Samba.ai takes care of the rest, automating your marketing efforts to generate new orders effortlessly. The platform provides a comprehensive view of your customer journey, allowing you to manage and analyze data from a single dashboard. This holistic approach offers insights into customer habits and needs, enabling you to tailor personalized marketing strategies with ease. Samba.ai features powerful tools such as AI autopilot, web personalization, and advanced data analysis, helping you optimize your marketing campaigns effectively. Embrace the future of marketing with Samba.ai and uncover the endless possibilities of customer engagement and growth.

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Data analysis

Web personalization

Ai autopilot

Zero experience

360 view

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ECPower Segment CRM & Insights

$80-$400 / Month

8.2

16 Reviews

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Metrics tracking for your customer lists in email platform Show more

ECPower Segment Management is a cutting-edge app designed to keep pace with the ever-evolving nature of customer segments, eliminating the need for temporary lists and empowering businesses to effectively monitor segment metrics. It offers a centralized platform to organize and manage behavioral segments, ensuring seamless synchronization with popular marketing platforms for enhanced, segment-driven repeat marketing campaigns. With features that allow businesses to track customer lifetime value (CLV) improvements on a daily basis, the app also aids in digitalizing the customer journey by providing insights into creating loyal customer pathways. ECPower offers over 50 templates, including RFM, for creating robust customer segments and delves deep into segment features to analyze revenue and CLV by cohort. Additionally, it smoothly integrates with Shopify, enabling users to sync segments with Shopify Tags and access them across various Shopify Apps, making it an indispensable tool for modern marketers.

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Monitor segment metrics

Organize behavioral segments

Synchronize marketing platforms

Daily clv tracking

Customer journey digitalization

50+ segment templates

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Sunflow: marketing et fidélité

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Sunflow: Boost engagement and loyalty with data-driven marketing tools. Show more

Sunflow: marketing et fidélité est une application puissante conçue pour maximiser la fidélisation client grâce à une compréhension approfondie et à 360° des comportements des consommateurs. En intégrant des fonctionnalités clés telles que la scénarisation de campagnes, une plateforme de fidélité robuste, et des outils d’optimisation des interactions en ligne, Sunflow enrichit l'engagement client et booste les ventes en exploitant des données pertinentes et structurées. Son interface simple et intuitive permet même aux novices de créer aisément des programmes de fidélité personnalisés, que ce soit à points ou à paliers. Avec la synchronisation en temps réel des données depuis Shopify, toutes les informations client sont centralisées et facilement accessibles. En outre, la capacité d’automatiser les campagnes multi-canales via email, SMS, et wallets positionne Sunflow comme une solution indispensable pour améliorer vos stratégies marketing et de fidélisation.

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Loyalty program

Data synchronization

Campaign automation

Personalized targeting

360° client view

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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DailyStory Email and SMS

$5-$20 / Month

(1/5)

1 Reviews

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Automated email and SMS marketing to convert customers Show more

DailyStory Email and SMS is a versatile app designed to enhance your Shopify store's marketing strategies through automation. Within minutes of installation, you can tap into common automated processes such as cart abandonment reminders and shipping notifications, all geared towards boosting your conversion rates. The app allows you to segment your customer base using Shopify data, enabling targeted marketing with personalized offers, upsells, and cross-promotions. Its user-friendly drag-and-drop interface provides customization of automation flows, granting you control over the customer journey without the need for complex coding. With automations running continuously, your store benefits from constant engagement and conversion efforts around the clock. Additionally, the app offers tools to track revenue, measure ROI, and evaluate campaign success through insights into email and SMS performance, including opens, clicks, and conversion rates. This comprehensive approach empowers you to refine marketing efforts for optimized sales outcomes.

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Customer segmentation

Personalized messages

Shipping notifications

Roi tracking

Automated follow-ups

Cart abandonment alerts

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Kestersoft ‑ Sankeyflow

$5-$12 / Month

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"Visualize customer journeys, identify issues, and boost conversions with Sankey charts." Show more

Kestersoft - Sankeyflow is a powerful tool designed to uncover the intricate details of your customers' shopping journeys. By utilizing dynamic and intuitive Sankey flow charts, the app provides a clear visualization of how visitors navigate through your store, from initial landing pages to the checkout process. It highlights where potential customers drop off, allowing you to identify and address friction points that may inhibit sales. With these insights, you can understand customer behaviors that contribute to higher conversion rates, enabling data-driven decisions to enhance store performance. The app's visual flows simplify complex customer journeys, making patterns and issues immediately apparent. Overall, Kestersoft - Sankeyflow is an essential solution for turning complex shopping flows into actionable insights that drive smarter growth strategies and improved customer engagement.

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Boost conversions

Visualize customer journeys

Identify friction points

Dynamic sankey charts

Reveal shopping patterns

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Delivery Date - Store Pickup

$3.5 / Month

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Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

9.1

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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StoreScore

$10-$75 / Month

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Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

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Vendo | Advanced Mixpanel Sync

$1500-$250 / Month

8.2

7 Reviews

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Advanced data sync for Mixpanel. Work with data you can trust. Show more

Vendo is an advanced tool crafted to enhance your data tracking capabilities within Mixpanel. With over 700 hours of design and development, Vendo ensures you have access to accurate and comprehensive insights into your customer journey, from their initial website visit to order completion. Equipped with 20 events, 63 event properties, and 33 user properties, Vendo covers all standard use cases, providing a rich dataset to analyze. The app allows for extended tracking capabilities, including additional channels, fulfillment, and product data, without the need for additional SDK installations. Designed by Mixpanel experts, Vendo offers high-precision, cookieless tracking both on websites and server-side. It also features free historical data sync for up to five years, ensuring you have ample context for your analysis. Should you need assistance, Vendo offers implementation, training, and optimization services to enhance your data strategy.

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Customer journey tracking

Expert data sync

Extended tracking

High-precision tracking

Free historical data

Comprehensive event properties

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H‑Lab: Collection's Cross Sell

(1/5)

1 Reviews

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Assignment of a specific product to a designated collection. Show more

Herry‑Lab: Categorized Product is a dynamic Shopify app designed to elevate your e-commerce store by maximizing order values through targeted product offers. The app strategically integrates relevant product suggestions at crucial stages of the customer journey, from browsing product pages to the final checkout. With Herry‑Lab, you can effortlessly create unlimited combinations of product collections, tailoring offerings to match specific customer interests and preferences. The app boasts customizable product widgets and popups, allowing you to tweak color, size, and other features to align with your store's aesthetics. Its reliability is bolstered with support for both the latest app block integrations and vintage themes like the Debut Theme, ensuring a seamless fit for diverse Shopify setups. Empower your online store with Herry‑Lab’s cutting-edge tools and watch your conversions soar.

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Targeted product offers

Customizable product widget

Unlimited combinations

App block supported

Debut theme support

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PartnerBoost: Affiliate

$3999 / Month

8.2

1 Reviews

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All-in-One Affiliate, Influencer&Ambassador Marketing Platform Show more

PartnerBoost: Affiliate is a comprehensive app designed to seamlessly manage your affiliate marketing, influencer marketing, and brand ambassador programs. It offers a complete solution for overseeing every aspect of the partnership lifecycle, from recruitment to tracking, reporting, and payments. With PartnerBoost, you can discover new partners that align with your brand values and easily track the customer journey across various devices and channels. The app empowers you to activate partners through automated workflows, streamlining your marketing efforts. Its robust, real-time reporting capabilities allow you to analyze performance by product, device, and customer segments. PartnerBoost ensures you have full control to maximize the effectiveness of your marketing partnerships.

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Real-time reporting

Payment management

Automated activation

Partner recruitment

Lifecycle management

Journey tracking

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Websand email marketing

8.2

1 Reviews

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Grow your store through targeted email marketing Show more

Websand Email Marketing is designed to transform your customer journey by turning signups into valuable customer relationships. It empowers businesses with targeted, personalized email marketing using a range of intuitive tools. With insightful dashboards and pre-set segmentation based on customer behavior, businesses can tailor their approach to meet individual needs. The app boasts an easy-to-use email builder, praised as the best available, ensuring stunning campaigns can be designed for mobile and desktop with a simple drag-and-drop interface. Websand also provides pre-built marketing automation sequences, known as Engines, which are customizable to your unique customer journey. Real-time dashboards enhance your understanding of audience spend, behavior, and engagement, while seamless segmentation by profile, spend, or engagement helps refine targeting. Plus, a dedicated support team is always ready to assist you in maximizing the potential of your email marketing efforts.

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Drag-and-drop editor

Targeted campaigns

Personalised emails

Insightful dashboards

Automated sequences

Pre-set segmentation

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Easy Estimate Shipping

$4.99 / Month

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Estimated Shipping Date Message. Delivery Date Range Notice Show more

Easy Estimate Shipping is a versatile app designed to enhance the customer experience by clearly conveying delivery date information on your e-commerce website. By providing multiple ways to display delivery timelines, the app ensures that customers have a seamless and informative shopping journey, allowing them to select products with a clear understanding of when they will receive their items. This reassurance reduces doubts and increases customer satisfaction, making them more likely to complete their purchases. The app offers extensive customization options, allowing you to tailor widgets with various font styles, icons, texts, and images to match your site's aesthetic. Additionally, it supports country, product, collection, and tag-specific delivery messages, offering a precise delivery window tailored to individual circumstances. With features like multiple date formats and easy selection of start and max delivery days, Easy Estimate Shipping is a powerful tool for improving your e-commerce site's effectiveness and user experience.

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Customizable widget

Estimated shipping date

Delivery date notice

Default template

Multiple date formats

Start/end day selection

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Email Popups • Jotblock

$19 / Month

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Boost leads with customizable popups and instant discount codes. Show more

Email Popups • Jotblock is a dynamic app that helps online stores effectively capture new leads and boost revenue by offering instant discount codes to visitors who sign up for marketing lists. With customizable discount and newsletter signup popups, Jotblock provides a seamless way to engage customers and incentivize signups. The app tracks revenue from customers who join through popup campaigns, allowing store owners to measure campaign success and tailor strategies accordingly. Users can target specific pages, products, or ad campaigns using simple targeting rules, making it easy to focus efforts where they're most impactful. Additionally, time-limited campaigns for special promotions add urgency and excitement, helping convert leads into customers. The app's non-intrusive popups ensure a smooth browsing experience, and its comprehensive tracking tools enable understanding of the customer's journey from landing page to checkout.

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Customizable popups

Revenue tracking

Targeting rules

Instant discount codes

Customer journey analysis

Limited-time campaigns

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

Owl View ‑ Live customers view

ORCA Analytics

Samba.ai: AI‑driven marketing

ECPower Segment CRM & Insights

Sunflow: marketing et fidélité

Hive.co: Email Marketing

DailyStory Email and SMS

Kestersoft ‑ Sankeyflow

Delivery Date - Store Pickup

Piwik PRO Analytics

GA4 Google Analytics 4 ‑ GTM

LayerFive Audience & Analytics

StoreScore

Vendo | Advanced Mixpanel Sync

H‑Lab: Collection's Cross Sell

PartnerBoost: Affiliate

Websand email marketing

Voucherify

Easy Estimate Shipping

Email Popups • Jotblock