Shopify Customer journey apps 2025

FunnelDoc

$49-$79 / Month

Optimize your sales funnel with intuitive customer journey insights. Show more

FunnelDoc is an intuitive app designed to monitor every phase of the customer journey, from landing page interaction to final checkout. Its user-friendly live dashboards provide valuable insights, pinpointing exactly where customers tend to exit, allowing businesses to prioritize critical areas for improvement. The app offers flexibility with advanced filtering options by traffic source, device, or date, and features easy data export for comprehensive analysis. Designed for ease of use, FunnelDoc requires no coding, ensuring a seamless setup so users can begin gathering insights within minutes. The app's live KPI dashboard delivers instant performance snapshots, enabling businesses to stay informed at a glance. By utilizing a campaign-based journey flow, FunnelDoc reveals every customer touchpoint along the way. With AI-driven actions, the app offers precise guidance on the next steps to enhance the customer experience and optimize conversion rates.

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No coding required

Customer journey insights

Ai-driven actions

Live kpi dashboard

Campaign-based flow

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Sourei Waster

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Monitorar eventos de compra em tempo real com integração simplificada. Show more

Sourei Waster é um aplicativo inovador projetado para acompanhar eventos do cliente durante toda a jornada de compra em sua loja. Com integração simples ao Google Tag Manager e a capacidade de adicionar webhooks personalizáveis, incluindo a inclusão de sua própria URL de rastreamento, o aplicativo oferece um monitoramento robusto e em tempo real. Essa funcionalidade permite que os usuários captem ações cruciais dos clientes, proporcionando dados valiosos para tomada de decisões informadas. Com Sourei Waster, você pode facilmente otimizar suas estratégias de marketing e vendas ao obter insights precisos sobre o comportamento dos consumidores. A personalização dos webhooks garante que o aplicativo se adapte perfeitamente às necessidades específicas de cada operação. Simplifique a coleta e análise de dados com uma solução projetada para maximizar o desempenho do seu negócio.

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Real-time monitoring

Track customer events

Customizable webhooks

Easy google integration

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Samba.ai: AI‑driven marketing

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Connect your Samba.ai account to your store - easy & fast Show more

Samba.ai is an innovative AI-driven marketing platform designed to simplify the world of online marketing, making it accessible to everyone, regardless of experience level. By simply connecting your eCommerce store, Samba.ai takes care of the rest, automating your marketing efforts to generate new orders effortlessly. The platform provides a comprehensive view of your customer journey, allowing you to manage and analyze data from a single dashboard. This holistic approach offers insights into customer habits and needs, enabling you to tailor personalized marketing strategies with ease. Samba.ai features powerful tools such as AI autopilot, web personalization, and advanced data analysis, helping you optimize your marketing campaigns effectively. Embrace the future of marketing with Samba.ai and uncover the endless possibilities of customer engagement and growth.

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Data analysis

Web personalization

Ai autopilot

Zero experience

360 view

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Polymatiks Intelligent Pricing

$99-$499 / Month

8.2

5 Reviews

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AI-powered customer-specific coupons / offers to boost AOV Show more

Polymatiks Intelligent Pricing is a cutting-edge AI-powered platform designed to transform the way brands manage pricing strategies. By harnessing the power of data-driven insights, Polymatiks empowers businesses to enhance the customer journey and create a dynamic cycle of acquisition, re-engagement, and retention. The platform offers a comprehensive suite of features, from optimizing regular pricing strategies to executing exclusive Members-Only Private Sale events. With its ability to curate personalized offers and custom upsell bundles, Polymatiks ensures each customer receives a tailored shopping experience that aligns with their preferences. Additionally, the app enhances marketing efforts by allowing brands to hyper-personalize emails with unique offer details. In essence, Polymatiks is an indispensable tool for businesses aiming to optimize their pricing strategies and boost customer satisfaction.

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Personalized offers

Hyper-personalized emails

Ai-powered pricing

Regular price strategy

Members-only sales

Custom upsell bundles

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

9.1

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

4 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Searchanise Upsell Cross‑sell

$8.89-$99 / Month

8.2

17 Reviews

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Boost your sales with the all-in-one upsell and marketing app Show more

Vital Upsell, Geo Popup & Fomo is a dynamic app designed to elevate your e-store's marketing strategy through upsell and cross-sell features. It enables store owners to guide visitors effectively through their customer journey, encouraging strategic actions like purchasing and engagement. The app includes features such as the Countdown Timer Bar and Free Shipping Bar with geolocation targeting to enhance shopper motivation, alongside a Scroll to Top Button to enhance user experience. With easy installation, you can set up upsells directly in the cart, prompting transformation in your business's performance. Additionally, the app offers Discount, Email, and Redirect Pop-ups, providing diverse opportunities to increase customer conversions. Improve user interaction and elevate sales by utilizing Multi-Announcement Bar, Email Collection Bar, and data-driven insights for informed decision-making. Ultimately, Vital Upsell empowers businesses to boost the average cart value and overall sales through strategic enhancements and customer engagement tools.

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Product recommendations

Free shipping bar

Countdown timer

Multi-announcement bar

Email collection

Email pop-ups

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Store Locator by ETG

$19 / Month

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Effortlessly find nearest stores with interactive maps and detailed info. Show more

Store Locator by ETG is a powerful tool designed to seamlessly connect customers with the nearest store locations of businesses with multiple outlets. This app is ideal for retailers, franchises, and any businesses that operate physical locations, as it bridges the gap between digital browsing and in-person shopping. With an interactive map featuring zoom and pan capabilities, users can effortlessly find store locations. The app's city-based location search allows for quick identification of nearby stores, while providing detailed store information such as operating hours, contact details, and available services. Additionally, it integrates with Google Maps to facilitate easy navigation to the selected stores. Store Locator by ETG not only simplifies the customer journey but also enhances their shopping experience by driving increased foot traffic to physical locations.

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Interactive map

Store details

Location search

Directions integration

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ECPower Segment CRM & Insights

$80-$400 / Month

8.2

16 Reviews

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Metrics tracking for your customer lists in email platform Show more

ECPower Segment Management is a cutting-edge app designed to keep pace with the ever-evolving nature of customer segments, eliminating the need for temporary lists and empowering businesses to effectively monitor segment metrics. It offers a centralized platform to organize and manage behavioral segments, ensuring seamless synchronization with popular marketing platforms for enhanced, segment-driven repeat marketing campaigns. With features that allow businesses to track customer lifetime value (CLV) improvements on a daily basis, the app also aids in digitalizing the customer journey by providing insights into creating loyal customer pathways. ECPower offers over 50 templates, including RFM, for creating robust customer segments and delves deep into segment features to analyze revenue and CLV by cohort. Additionally, it smoothly integrates with Shopify, enabling users to sync segments with Shopify Tags and access them across various Shopify Apps, making it an indispensable tool for modern marketers.

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Monitor segment metrics

Organize behavioral segments

Synchronize marketing platforms

Daily clv tracking

Customer journey digitalization

50+ segment templates

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Helpable

$25 / Month

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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.

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Shopify integration

Video automations

Pre-built video templates

Customized automated responses

Tag system

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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ThoughtMetric Analytics

$99-$399 / Month

9.1

12 Reviews

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Marketing attribution for your e-commerce business Show more

ThoughtMetric is a powerful analytics tool designed to unify all your marketing efforts by integrating seamlessly with various marketing platforms. It provides a comprehensive view of which marketing channels are driving true conversions, eliminating the confusion of siloed data and multiple channels claiming credit for the same results. By employing sophisticated pixel tracking data alongside insightful customer surveys, ThoughtMetric accurately identifies the actual source of each conversion. This enables businesses to gain a clear understanding of their marketing ROI across all digital channels. With ThoughtMetric, marketers can optimize their ad spending, enhancing overall efficiency and boosting ROI. Additionally, the app aids in conducting post-purchase surveys to track how customers discover your brand, offering a deeper understanding of the customer journey.

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Post-purchase surveys

Customer surveys

Optimize ad spend

Increase roi

Integrates marketing platforms

Identify working channels

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Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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Easy Estimate Shipping

$4.99 / Month

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Estimated Shipping Date Message. Delivery Date Range Notice Show more

Easy Estimate Shipping is a versatile app designed to enhance the customer experience by clearly conveying delivery date information on your e-commerce website. By providing multiple ways to display delivery timelines, the app ensures that customers have a seamless and informative shopping journey, allowing them to select products with a clear understanding of when they will receive their items. This reassurance reduces doubts and increases customer satisfaction, making them more likely to complete their purchases. The app offers extensive customization options, allowing you to tailor widgets with various font styles, icons, texts, and images to match your site's aesthetic. Additionally, it supports country, product, collection, and tag-specific delivery messages, offering a precise delivery window tailored to individual circumstances. With features like multiple date formats and easy selection of start and max delivery days, Easy Estimate Shipping is a powerful tool for improving your e-commerce site's effectiveness and user experience.

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Customizable widget

Estimated shipping date

Delivery date notice

Default template

Multiple date formats

Start/end day selection

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StoreScore

$10-$75 / Month

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Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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DailyStory Email and SMS

$5-$20 / Month

(1/5)

1 Reviews

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Automated email and SMS marketing to convert customers Show more

DailyStory Email and SMS is a versatile app designed to enhance your Shopify store's marketing strategies through automation. Within minutes of installation, you can tap into common automated processes such as cart abandonment reminders and shipping notifications, all geared towards boosting your conversion rates. The app allows you to segment your customer base using Shopify data, enabling targeted marketing with personalized offers, upsells, and cross-promotions. Its user-friendly drag-and-drop interface provides customization of automation flows, granting you control over the customer journey without the need for complex coding. With automations running continuously, your store benefits from constant engagement and conversion efforts around the clock. Additionally, the app offers tools to track revenue, measure ROI, and evaluate campaign success through insights into email and SMS performance, including opens, clicks, and conversion rates. This comprehensive approach empowers you to refine marketing efforts for optimized sales outcomes.

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Customer segmentation

Personalized messages

Shipping notifications

Roi tracking

Automated follow-ups

Cart abandonment alerts

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

FunnelDoc

Sourei Waster

Samba.ai: AI‑driven marketing

Polymatiks Intelligent Pricing

GA4 Google Analytics 4 ‑ GTM

Talkvisor AI Chatbot Live Chat

Searchanise Upsell Cross‑sell

Store Locator by ETG

ECPower Segment CRM & Insights

Owl View ‑ Live customers view

Helpable

Casa

ThoughtMetric Analytics

Ghost Shoppable Video & UGC

Piwik PRO Analytics

Easy Estimate Shipping

StoreScore

Hive.co: Email Marketing

Dodgeball

DailyStory Email and SMS