Shopify Customer journey apps 2026

Voucherify

$1300-$650 / Month

Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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AdWhatCost: Optimize your Ads

$20 / Month

8.2

8 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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Patch Customer Retention

$295 / Month

8.2

5 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Helpable

$25 / Month

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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.

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Shopify integration

Video automations

Pre-built video templates

Customized automated responses

Tag system

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Delivery Date - Store Pickup

$3.5 / Month

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Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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Littledata ‑ Google Analytics

9.1

5 Reviews

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"Effortless Shopify order tracking with real-time GA4 insights." Show more

Littledata ‑ Google Analytics is a powerful app designed to enhance your tracking capabilities and provide trustworthy reports in Google Analytics. By utilizing Littledata’s server-side integration, you can ensure comprehensive tracking of all transactions, including recurring orders, upsells, and sales from POS and external sources like Amazon and TikTok Shop. The app offers a quick and seamless setup in just 5 minutes, delivering accurate tracking for any Shopify theme without the need for complex configurations in Google Tag Manager. With real-time, actionable insights available in GA4, users can fully connect and analyze the entire customer journey, attributing more revenue to specific marketing channels. Littledata empowers e-commerce businesses to optimize ad performance and drive store growth with clear, detailed analytics.

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Conversion tracking

Automated setup

Real-time insights

Server-side integration

Attribution boost

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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Spot Layer: Image Hotspots

$7 / Month

9.1

4 Reviews

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Create Hotspot Images for Your Store Show more

Spot Layer: Hotspot Images is a versatile app designed to transform the way customers interact with your online store's visuals. By allowing you to create interactive hotspot images, this tool makes it easier for shoppers to explore and understand complex products in detail. It's especially useful for images that feature multiple products, offering direct links to each item's page and streamlining navigation. The app enhances the shopping experience with fully responsive interactive images that can adapt to any device, ensuring a seamless user journey. Moreover, these shoppable images enrich customer engagement by providing additional, easily accessible information right at their fingertips. Spot Layer not only simplifies the shopping process but also adds an innovative edge to your product presentations, elevating overall satisfaction and boosting potential sales.

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Direct product links

Enhanced shopping experience

Shoppable images

Interactive hotspot images

Detailed visuals

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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Easy Estimate Shipping

$4.99 / Month

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Estimated Shipping Date Message. Delivery Date Range Notice Show more

Easy Estimate Shipping is a versatile app designed to enhance the customer experience by clearly conveying delivery date information on your e-commerce website. By providing multiple ways to display delivery timelines, the app ensures that customers have a seamless and informative shopping journey, allowing them to select products with a clear understanding of when they will receive their items. This reassurance reduces doubts and increases customer satisfaction, making them more likely to complete their purchases. The app offers extensive customization options, allowing you to tailor widgets with various font styles, icons, texts, and images to match your site's aesthetic. Additionally, it supports country, product, collection, and tag-specific delivery messages, offering a precise delivery window tailored to individual circumstances. With features like multiple date formats and easy selection of start and max delivery days, Easy Estimate Shipping is a powerful tool for improving your e-commerce site's effectiveness and user experience.

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Customizable widget

Estimated shipping date

Delivery date notice

Default template

Multiple date formats

Start/end day selection

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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FunnelScope

$4-$90 / Month

Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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FunnelDoc: Your AI Agent

$9.99-$29.99 / Month

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Optimize your sales funnel with intuitive customer journey insights. Show more

FunnelDoc is an intuitive app designed to monitor every phase of the customer journey, from landing page interaction to final checkout. Its user-friendly live dashboards provide valuable insights, pinpointing exactly where customers tend to exit, allowing businesses to prioritize critical areas for improvement. The app offers flexibility with advanced filtering options by traffic source, device, or date, and features easy data export for comprehensive analysis. Designed for ease of use, FunnelDoc requires no coding, ensuring a seamless setup so users can begin gathering insights within minutes. The app's live KPI dashboard delivers instant performance snapshots, enabling businesses to stay informed at a glance. By utilizing a campaign-based journey flow, FunnelDoc reveals every customer touchpoint along the way. With AI-driven actions, the app offers precise guidance on the next steps to enhance the customer experience and optimize conversion rates.

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No coding required

Customer journey insights

Ai-driven actions

Live kpi dashboard

Campaign-based flow

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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FlashFlow

$10-$20 / Month

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Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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DailyStory Email and SMS

$5-$20 / Month

(1/5)

1 Reviews

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Automated email and SMS marketing to convert customers Show more

DailyStory Email and SMS is a versatile app designed to enhance your Shopify store's marketing strategies through automation. Within minutes of installation, you can tap into common automated processes such as cart abandonment reminders and shipping notifications, all geared towards boosting your conversion rates. The app allows you to segment your customer base using Shopify data, enabling targeted marketing with personalized offers, upsells, and cross-promotions. Its user-friendly drag-and-drop interface provides customization of automation flows, granting you control over the customer journey without the need for complex coding. With automations running continuously, your store benefits from constant engagement and conversion efforts around the clock. Additionally, the app offers tools to track revenue, measure ROI, and evaluate campaign success through insights into email and SMS performance, including opens, clicks, and conversion rates. This comprehensive approach empowers you to refine marketing efforts for optimized sales outcomes.

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Customer segmentation

Personalized messages

Shipping notifications

Roi tracking

Automated follow-ups

Cart abandonment alerts

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

Voucherify

AdWhatCost: Optimize your Ads

Patch Customer Retention

Dodgeball

Helpable

Delivery Date - Store Pickup

Littledata ‑ Google Analytics

ORCA Analytics

Spot Layer: Image Hotspots

Piwik PRO Analytics

Easy Estimate Shipping

Hive.co: Email Marketing

Casa

FunnelScope

Ghost Shoppable Video & UGC

FunnelDoc: Your AI Agent

Talkvisor AI Chatbot Live Chat

FlashFlow

DailyStory Email and SMS

LayerFive Audience & Analytics