Shopify Customer journey apps 2025

Cart Whisper | Live Carts Pro

$9.99-$39.99 / Month

9.1

11 Reviews

Reduce Cart Abandonment: Live Insights & Help via Cart Whisper Show more

Cart Whisper | Recover Carts is an innovative app designed to combat cart abandonment and enhance online shopping conversions. By providing real-time insights into customer behavior, businesses can observe as shoppers add or remove items from their carts, enabling timely interventions. The app features exit-intent popups that display targeted offers and discounts, motivating potential customers to complete their purchases. With live checkout support, merchants can address customer concerns instantly, reducing the likelihood of abandoned carts. The app also utilizes unique customer IDs to deliver personalized messages, enriching the shopping experience. Users have access to detailed analytics and customization options for popup widgets, allowing them to tailor strategies to boost sales effectively. Cart Whisper is an essential tool for any online store looking to recover lost revenue and grow their business.

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Exit intent popups

Analytics dashboard

Cart recovery

Deep customization

Live cart tracking

Checkout support

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Spot Layer: Image Hotspots

$7 / Month

9.1

2 Reviews

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Create Hotspot Images for Your Store Show more

Spot Layer: Hotspot Images is a versatile app designed to transform the way customers interact with your online store's visuals. By allowing you to create interactive hotspot images, this tool makes it easier for shoppers to explore and understand complex products in detail. It's especially useful for images that feature multiple products, offering direct links to each item's page and streamlining navigation. The app enhances the shopping experience with fully responsive interactive images that can adapt to any device, ensuring a seamless user journey. Moreover, these shoppable images enrich customer engagement by providing additional, easily accessible information right at their fingertips. Spot Layer not only simplifies the shopping process but also adds an innovative edge to your product presentations, elevating overall satisfaction and boosting potential sales.

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Direct product links

Enhanced shopping experience

Shoppable images

Interactive hotspot images

Detailed visuals

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PartnerBoost: Affiliate

$3999 / Month

8.2

1 Reviews

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All-in-One Affiliate, Influencer&Ambassador Marketing Platform Show more

PartnerBoost: Affiliate is a comprehensive app designed to seamlessly manage your affiliate marketing, influencer marketing, and brand ambassador programs. It offers a complete solution for overseeing every aspect of the partnership lifecycle, from recruitment to tracking, reporting, and payments. With PartnerBoost, you can discover new partners that align with your brand values and easily track the customer journey across various devices and channels. The app empowers you to activate partners through automated workflows, streamlining your marketing efforts. Its robust, real-time reporting capabilities allow you to analyze performance by product, device, and customer segments. PartnerBoost ensures you have full control to maximize the effectiveness of your marketing partnerships.

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Real-time reporting

Payment management

Automated activation

Partner recruitment

Lifecycle management

Journey tracking

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ZB: Exit Intent Pop up Window

9.1

9 Reviews

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Simple and reliable popups to promote sales and capture leads Show more

Zotabox Easy Sales Popups is a versatile tool designed to enhance your online store's engagement and sales strategies. This app allows businesses to create dynamic storefront banners that capture visitor attention and guide them through a seamless and compelling customer journey. Features like age gates and consent popups ensure compliance and enhance user trust, while coupon codes for first-time visitors help in lead generation for email marketing efforts. The app facilitates seamless navigation by directing visitors to various collections and helps announce flash sales or upcoming promotions, encouraging quick action with time-sensitive offers. Strategic customer engagement is made easy with exit offers that aim to improve the checkout rate. With the ability to deploy up to ten popups simultaneously, businesses have the flexibility to target different devices, customer segments, and geographic locations effectively. Additionally, Zotabox provides reliable popups compatible with the latest themes, supported by 24-hour in-app chat assistance to ensure smooth operations.

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Countdown timers

Email marketing

Device targeting

Flash sales

Coupon codes

Exit offers

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Dodgeball

9.1

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Whimcu

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Customer and product analytics designed to maximize sales Show more

Whimcu is a powerful app designed to enhance your Shopify store experience by providing deep insights and analytics in a visually appealing format. With its captivating user interface, Whimcu turns data analysis into an engaging and enjoyable process. The app ensures rock-solid data security, prioritizing the protection and confidentiality of your business’s vital information. It's easy to integrate Whimcu into your existing Shopify setup, enabling instant access to valuable insights that can drive your business forward. Dive into comprehensive analytics to explore product, customer, and sales data, and gain a clear understanding of social channel insights and customer spending patterns. Whimcu also helps you identify your top-performing products through bestseller rankings and offers product funnel analysis to better understand your customer journey. Unlock the full potential of your Shopify store with Whimcu.

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Comprehensive analytics

Effortless integration

Data security

Captivating user interface

Social channel insights

Spending patterns

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Helpable

$25 / Month

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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.

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Shopify integration

Video automations

Pre-built video templates

Customized automated responses

Tag system

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Searchanise Upsell & Banners

$8.89-$99 / Month

9.1

17 Reviews

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Boost your sales with the all-in-one upsell and marketing app Show more

Vital Upsell, Geo Popup & Fomo is a dynamic app designed to elevate your e-store's marketing strategy through upsell and cross-sell features. It enables store owners to guide visitors effectively through their customer journey, encouraging strategic actions like purchasing and engagement. The app includes features such as the Countdown Timer Bar and Free Shipping Bar with geolocation targeting to enhance shopper motivation, alongside a Scroll to Top Button to enhance user experience. With easy installation, you can set up upsells directly in the cart, prompting transformation in your business's performance. Additionally, the app offers Discount, Email, and Redirect Pop-ups, providing diverse opportunities to increase customer conversions. Improve user interaction and elevate sales by utilizing Multi-Announcement Bar, Email Collection Bar, and data-driven insights for informed decision-making. Ultimately, Vital Upsell empowers businesses to boost the average cart value and overall sales through strategic enhancements and customer engagement tools.

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Product recommendations

Free shipping bar

Countdown timer

Multi-announcement bar

Email collection

Email pop-ups

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Samba.ai: AI‑driven marketing

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Connect your Samba.ai account to your store - easy & fast Show more

Samba.ai is an innovative AI-driven marketing platform designed to simplify the world of online marketing, making it accessible to everyone, regardless of experience level. By simply connecting your eCommerce store, Samba.ai takes care of the rest, automating your marketing efforts to generate new orders effortlessly. The platform provides a comprehensive view of your customer journey, allowing you to manage and analyze data from a single dashboard. This holistic approach offers insights into customer habits and needs, enabling you to tailor personalized marketing strategies with ease. Samba.ai features powerful tools such as AI autopilot, web personalization, and advanced data analysis, helping you optimize your marketing campaigns effectively. Embrace the future of marketing with Samba.ai and uncover the endless possibilities of customer engagement and growth.

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Data analysis

Web personalization

Ai autopilot

Zero experience

360 view

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Websand email marketing

8.2

1 Reviews

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Grow your store through targeted email marketing Show more

Websand Email Marketing is designed to transform your customer journey by turning signups into valuable customer relationships. It empowers businesses with targeted, personalized email marketing using a range of intuitive tools. With insightful dashboards and pre-set segmentation based on customer behavior, businesses can tailor their approach to meet individual needs. The app boasts an easy-to-use email builder, praised as the best available, ensuring stunning campaigns can be designed for mobile and desktop with a simple drag-and-drop interface. Websand also provides pre-built marketing automation sequences, known as Engines, which are customizable to your unique customer journey. Real-time dashboards enhance your understanding of audience spend, behavior, and engagement, while seamless segmentation by profile, spend, or engagement helps refine targeting. Plus, a dedicated support team is always ready to assist you in maximizing the potential of your email marketing efforts.

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Drag-and-drop editor

Targeted campaigns

Personalised emails

Insightful dashboards

Automated sequences

Pre-set segmentation

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Patch Customer Retention

$295 / Month

8.2

5 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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FlashFlow

$10-$20 / Month

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Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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LayerFive Audience & Analytics

$299-$499 / Month

8.2

2 Reviews

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Unified Marketing Insights with Attribution and Journey Show more

LayerFive Audience & Analytics is a cutting-edge application designed to enhance visitor recognition on your website, thereby boosting your retargeting audience and elevating digital marketing ROI. By employing innovative identity resolution techniques, the app detects a higher number of visitors and integrates data from various platforms such as email marketing and customer service. This integration supports better personalization and a wider reach across email, SMS, and social channels. Designed to bolster e-commerce growth, LayerFive enables larger email segments with Klaviyo, ensures improved Return on Ad Spend (ROAS) on Meta platforms, and offers comprehensive visibility into the customer journey. The application significantly enhances ROI through optimized Klaviyo Flows and Meta's Conversion API with custom audiences. Additionally, it provides multi-touch marketing attribution and insights into the customer journey, paving the way for growth and improved marketing strategies.

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Multi-touch attribution

Roas improvement

Visitor recognition

Identity resolution

Better personalization

Email segments

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H‑Lab: Collection's Cross Sell

6.7

6 Reviews

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Assignment of a specific product to a designated collection. Show more

Herry‑Lab: Categorized Product is a dynamic Shopify app designed to elevate your e-commerce store by maximizing order values through targeted product offers. The app strategically integrates relevant product suggestions at crucial stages of the customer journey, from browsing product pages to the final checkout. With Herry‑Lab, you can effortlessly create unlimited combinations of product collections, tailoring offerings to match specific customer interests and preferences. The app boasts customizable product widgets and popups, allowing you to tweak color, size, and other features to align with your store's aesthetics. Its reliability is bolstered with support for both the latest app block integrations and vintage themes like the Debut Theme, ensuring a seamless fit for diverse Shopify setups. Empower your online store with Herry‑Lab’s cutting-edge tools and watch your conversions soar.

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Targeted product offers

Customizable product widget

Unlimited combinations

App block supported

Debut theme support

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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Easy Estimate Shipping

$4.99 / Month

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Estimated Shipping Date Message. Delivery Date Range Notice Show more

Easy Estimate Shipping is a versatile app designed to enhance the customer experience by clearly conveying delivery date information on your e-commerce website. By providing multiple ways to display delivery timelines, the app ensures that customers have a seamless and informative shopping journey, allowing them to select products with a clear understanding of when they will receive their items. This reassurance reduces doubts and increases customer satisfaction, making them more likely to complete their purchases. The app offers extensive customization options, allowing you to tailor widgets with various font styles, icons, texts, and images to match your site's aesthetic. Additionally, it supports country, product, collection, and tag-specific delivery messages, offering a precise delivery window tailored to individual circumstances. With features like multiple date formats and easy selection of start and max delivery days, Easy Estimate Shipping is a powerful tool for improving your e-commerce site's effectiveness and user experience.

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Customizable widget

Estimated shipping date

Delivery date notice

Default template

Multiple date formats

Start/end day selection

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DailyStory Email and SMS

$5-$20 / Month

(1/5)

1 Reviews

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Automated email and SMS marketing to convert customers Show more

DailyStory Email and SMS is a versatile app designed to enhance your Shopify store's marketing strategies through automation. Within minutes of installation, you can tap into common automated processes such as cart abandonment reminders and shipping notifications, all geared towards boosting your conversion rates. The app allows you to segment your customer base using Shopify data, enabling targeted marketing with personalized offers, upsells, and cross-promotions. Its user-friendly drag-and-drop interface provides customization of automation flows, granting you control over the customer journey without the need for complex coding. With automations running continuously, your store benefits from constant engagement and conversion efforts around the clock. Additionally, the app offers tools to track revenue, measure ROI, and evaluate campaign success through insights into email and SMS performance, including opens, clicks, and conversion rates. This comprehensive approach empowers you to refine marketing efforts for optimized sales outcomes.

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Customer segmentation

Personalized messages

Shipping notifications

Roi tracking

Automated follow-ups

Cart abandonment alerts

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AdWhatCost: Optimize your Ads

$20 / Month

6.1

10 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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QRify

$5 / Month

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Dynamic QR Codes for Product Pages, Collections, and Checkout. Show more

QRify is an innovative application designed to effortlessly create QR codes that link directly to various store components such as product pages, collection pages, and even checkout with pre-selected cart items. Tailored for merchants looking to enrich both their online and in-store customer experiences, QRify allows consumers to access specific products or promotions instantly through a simple scan. This not only enhances customer engagement but also drives sales and streamlines marketing efforts. With QRify, businesses can seamlessly bridge the gap between physical and digital shopping, ensuring a smooth and enjoyable customer journey. Moreover, the app offers features like dynamic QR codes that can be updated post-printing and a fully customizable design, allowing for a personalized branding experience. QRify’s ability to auto-update QR code destinations with store changes further enhances its utility, making it an indispensable tool for modern retailers.

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Customizable designs

Dynamic qr codes

Link to products

Auto-update destinations

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Connectif

$100-$887 / Month

8.2

3 Reviews

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Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 39 Apps

Cart Whisper | Live Carts Pro

Spot Layer: Image Hotspots

PartnerBoost: Affiliate

ZB: Exit Intent Pop up Window

Dodgeball

Whimcu

Helpable

Searchanise Upsell & Banners

Samba.ai: AI‑driven marketing

Websand email marketing

Patch Customer Retention

FlashFlow

LayerFive Audience & Analytics

H‑Lab: Collection's Cross Sell

Hive.co: Email Marketing

Easy Estimate Shipping

DailyStory Email and SMS

AdWhatCost: Optimize your Ads

QRify

Connectif