Shopify Customer journey apps 2026

FlashFlow

$10-$20 / Month

Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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ECPower Segment CRM & Insights

$80-$400 / Month

8.2

16 Reviews

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Metrics tracking for your customer lists in email platform Show more

ECPower Segment Management is a cutting-edge app designed to keep pace with the ever-evolving nature of customer segments, eliminating the need for temporary lists and empowering businesses to effectively monitor segment metrics. It offers a centralized platform to organize and manage behavioral segments, ensuring seamless synchronization with popular marketing platforms for enhanced, segment-driven repeat marketing campaigns. With features that allow businesses to track customer lifetime value (CLV) improvements on a daily basis, the app also aids in digitalizing the customer journey by providing insights into creating loyal customer pathways. ECPower offers over 50 templates, including RFM, for creating robust customer segments and delves deep into segment features to analyze revenue and CLV by cohort. Additionally, it smoothly integrates with Shopify, enabling users to sync segments with Shopify Tags and access them across various Shopify Apps, making it an indispensable tool for modern marketers.

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Monitor segment metrics

Organize behavioral segments

Synchronize marketing platforms

Daily clv tracking

Customer journey digitalization

50+ segment templates

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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ORCA Analytics

$599-$999 / Month

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Optimize growth with ORCA: unified analytics for advertising and sales insights. Show more

ORCA Analytics is an advanced analytics platform designed for brands to gain comprehensive insights into business and channel-level performance. It seamlessly integrates ad platform data, attribution, and sales metrics to provide a unified view of growth strategy without needing multiple dashboards. The app allows users to set and track revenue, CAC/MER targets, and forecast revenue with detailed analysis based on cohorts, benchmarks, and seasonal trends. With ORCA, brands can analyze customer journeys and determine the lifetime value (LTV) per product or acquisition channel, offering a clearer understanding of what drives performance. The app also highlights creative performance, showcasing which advertisements yield the highest CTR, CPA, or ROAS. Additionally, ORCA facilitates advanced analysis by syncing data into Google Sheets, enabling custom modeling and forecasting to ensure data-driven strategic decisions.

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Unified analytics platform

Track goals pacing

Forecast revenue trends

Analyze customer journey

Ltv by channel

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Kestersoft ‑ Sankeyflow

$5-$12 / Month

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"Visualize customer journeys, identify issues, and boost conversions with Sankey charts." Show more

Kestersoft - Sankeyflow is a powerful tool designed to uncover the intricate details of your customers' shopping journeys. By utilizing dynamic and intuitive Sankey flow charts, the app provides a clear visualization of how visitors navigate through your store, from initial landing pages to the checkout process. It highlights where potential customers drop off, allowing you to identify and address friction points that may inhibit sales. With these insights, you can understand customer behaviors that contribute to higher conversion rates, enabling data-driven decisions to enhance store performance. The app's visual flows simplify complex customer journeys, making patterns and issues immediately apparent. Overall, Kestersoft - Sankeyflow is an essential solution for turning complex shopping flows into actionable insights that drive smarter growth strategies and improved customer engagement.

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Boost conversions

Visualize customer journeys

Identify friction points

Dynamic sankey charts

Reveal shopping patterns

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Store Locator by ETG

$19 / Month

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Effortlessly find nearest stores with interactive maps and detailed info. Show more

Store Locator by ETG is a powerful tool designed to seamlessly connect customers with the nearest store locations of businesses with multiple outlets. This app is ideal for retailers, franchises, and any businesses that operate physical locations, as it bridges the gap between digital browsing and in-person shopping. With an interactive map featuring zoom and pan capabilities, users can effortlessly find store locations. The app's city-based location search allows for quick identification of nearby stores, while providing detailed store information such as operating hours, contact details, and available services. Additionally, it integrates with Google Maps to facilitate easy navigation to the selected stores. Store Locator by ETG not only simplifies the customer journey but also enhances their shopping experience by driving increased foot traffic to physical locations.

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Interactive map

Store details

Location search

Directions integration

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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PartnerBoost: Affiliate

$3999 / Month

8.2

1 Reviews

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All-in-One Affiliate, Influencer&Ambassador Marketing Platform Show more

PartnerBoost: Affiliate is a comprehensive app designed to seamlessly manage your affiliate marketing, influencer marketing, and brand ambassador programs. It offers a complete solution for overseeing every aspect of the partnership lifecycle, from recruitment to tracking, reporting, and payments. With PartnerBoost, you can discover new partners that align with your brand values and easily track the customer journey across various devices and channels. The app empowers you to activate partners through automated workflows, streamlining your marketing efforts. Its robust, real-time reporting capabilities allow you to analyze performance by product, device, and customer segments. PartnerBoost ensures you have full control to maximize the effectiveness of your marketing partnerships.

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Real-time reporting

Payment management

Automated activation

Partner recruitment

Lifecycle management

Journey tracking

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Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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AdWhatCost: Optimize your Ads

$20 / Month

8.2

8 Reviews

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Reliable UTM tracking for (Meta) Facebook Ads & TikTok Ads Show more

AdWhatCost: Ad Insights & UTM is a powerful app designed to seamlessly connect data from your Shopify store with your Facebook and TikTok Ads using UTM parameters. This integration provides a comprehensive and precise account of orders originating from ad clicks, ensuring accuracy even after iOS14 updates. The app not only tracks these interactions but also evaluates the profitability of your advertising efforts by delivering essential performance metrics, including ROAS, ROMI, and ACOS. With AdWhatCost, users gain valuable insights into the revenue and customer purchase behaviors associated with specific UTM parameter sets, enhancing strategic decision-making. Additionally, the app offers daily email reports that keep you updated on your store's performance, providing an overview of ad efficiency and overall profitability. Embrace this tool to optimize your marketing strategies and maximize the return on your advertising investments.

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Utm tracking

Purchase behavior insights

Order verification

Daily email report

Ad profitability

Performance kpis

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GA4 Google Analytics 4 ‑ GTM

$17-$99 / Month

7.4

10 Reviews

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Google Tag Manager, Google Analytics 4 and powerful datalayer. Show more

Conversios Google Analytics 4 is an essential tool for e-commerce businesses looking to enhance their data tracking and customer insights. This app offers a seamless and code-free integration with your store, making it accessible to users of all technical skill levels. With its powerful e-commerce tracking capabilities, you can monitor each step of the customer journey accurately, identify gaps in your e-commerce funnel, and optimize conversions to improve your marketing ROI. Leveraging Google Tag Manager, the app ensures fast data collection without slowing down your site. It also provides an intuitive interface for managing GTM without any coding skills. Enjoy the added benefit of a free app setup and audit by a certified Google professional, along with the ability to make data-driven marketing decisions instantly with real-time insights.

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Event tracking

Customer insights

Real-time data

Gtm integration

Code-free setup

Funnel gap analysis

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Patch Customer Retention

$295 / Month

(2.3/5)

6 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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H‑Lab: Collection's Cross Sell

(1/5)

1 Reviews

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Assignment of a specific product to a designated collection. Show more

Herry‑Lab: Categorized Product is a dynamic Shopify app designed to elevate your e-commerce store by maximizing order values through targeted product offers. The app strategically integrates relevant product suggestions at crucial stages of the customer journey, from browsing product pages to the final checkout. With Herry‑Lab, you can effortlessly create unlimited combinations of product collections, tailoring offerings to match specific customer interests and preferences. The app boasts customizable product widgets and popups, allowing you to tweak color, size, and other features to align with your store's aesthetics. Its reliability is bolstered with support for both the latest app block integrations and vintage themes like the Debut Theme, ensuring a seamless fit for diverse Shopify setups. Empower your online store with Herry‑Lab’s cutting-edge tools and watch your conversions soar.

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Targeted product offers

Customizable product widget

Unlimited combinations

App block supported

Debut theme support

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Sunflow: marketing et fidélité

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Sunflow: Boost engagement and loyalty with data-driven marketing tools. Show more

Sunflow: marketing et fidélité est une application puissante conçue pour maximiser la fidélisation client grâce à une compréhension approfondie et à 360° des comportements des consommateurs. En intégrant des fonctionnalités clés telles que la scénarisation de campagnes, une plateforme de fidélité robuste, et des outils d’optimisation des interactions en ligne, Sunflow enrichit l'engagement client et booste les ventes en exploitant des données pertinentes et structurées. Son interface simple et intuitive permet même aux novices de créer aisément des programmes de fidélité personnalisés, que ce soit à points ou à paliers. Avec la synchronisation en temps réel des données depuis Shopify, toutes les informations client sont centralisées et facilement accessibles. En outre, la capacité d’automatiser les campagnes multi-canales via email, SMS, et wallets positionne Sunflow comme une solution indispensable pour améliorer vos stratégies marketing et de fidélisation.

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Loyalty program

Data synchronization

Campaign automation

Personalized targeting

360° client view

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FunnelScope

$4-$90 / Month

Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

Samba.ai: AI‑driven marketing

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Connect your Samba.ai account to your store - easy & fast Show more

Samba.ai is an innovative AI-driven marketing platform designed to simplify the world of online marketing, making it accessible to everyone, regardless of experience level. By simply connecting your eCommerce store, Samba.ai takes care of the rest, automating your marketing efforts to generate new orders effortlessly. The platform provides a comprehensive view of your customer journey, allowing you to manage and analyze data from a single dashboard. This holistic approach offers insights into customer habits and needs, enabling you to tailor personalized marketing strategies with ease. Samba.ai features powerful tools such as AI autopilot, web personalization, and advanced data analysis, helping you optimize your marketing campaigns effectively. Embrace the future of marketing with Samba.ai and uncover the endless possibilities of customer engagement and growth.

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Data analysis

Web personalization

Ai autopilot

Zero experience

360 view

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QRify

$5 / Month

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Dynamic QR Codes for Product Pages, Collections, and Checkout. Show more

QRify is an innovative application designed to effortlessly create QR codes that link directly to various store components such as product pages, collection pages, and even checkout with pre-selected cart items. Tailored for merchants looking to enrich both their online and in-store customer experiences, QRify allows consumers to access specific products or promotions instantly through a simple scan. This not only enhances customer engagement but also drives sales and streamlines marketing efforts. With QRify, businesses can seamlessly bridge the gap between physical and digital shopping, ensuring a smooth and enjoyable customer journey. Moreover, the app offers features like dynamic QR codes that can be updated post-printing and a fully customizable design, allowing for a personalized branding experience. QRify’s ability to auto-update QR code destinations with store changes further enhances its utility, making it an indispensable tool for modern retailers.

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Customizable designs

Dynamic qr codes

Link to products

Auto-update destinations

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ThoughtMetric Analytics

$99-$399 / Month

8

12 Reviews

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Marketing attribution for your e-commerce business Show more

ThoughtMetric is a powerful analytics tool designed to unify all your marketing efforts by integrating seamlessly with various marketing platforms. It provides a comprehensive view of which marketing channels are driving true conversions, eliminating the confusion of siloed data and multiple channels claiming credit for the same results. By employing sophisticated pixel tracking data alongside insightful customer surveys, ThoughtMetric accurately identifies the actual source of each conversion. This enables businesses to gain a clear understanding of their marketing ROI across all digital channels. With ThoughtMetric, marketers can optimize their ad spending, enhancing overall efficiency and boosting ROI. Additionally, the app aids in conducting post-purchase surveys to track how customers discover your brand, offering a deeper understanding of the customer journey.

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Post-purchase surveys

Customer surveys

Optimize ad spend

Increase roi

Integrates marketing platforms

Identify working channels

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 49 Apps

FlashFlow

ECPower Segment CRM & Insights

Talkvisor AI Chatbot Live Chat

ORCA Analytics

Kestersoft ‑ Sankeyflow

Store Locator by ETG

Owl View ‑ Live customers view

PartnerBoost: Affiliate

Ghost Shoppable Video & UGC

AdWhatCost: Optimize your Ads

GA4 Google Analytics 4 ‑ GTM

Patch Customer Retention

Casa

H‑Lab: Collection's Cross Sell

Sunflow: marketing et fidélité

FunnelScope

Samba.ai: AI‑driven marketing

QRify

ThoughtMetric Analytics

Dodgeball