Cart Whisper | Live Carts Pro

Develop by Cart Whisper

$9.99-$39.99

/ Month

Free plan available 7 Days Free Trial

Reduce Cart Abandonment: Live Insights & Help via Cart Whisper

Exit intent popups

Analytics dashboard

Cart recovery

Deep customization

Live cart tracking

Checkout support

Unique customer ids

About Cart Whisper | Live Carts Pro

Launched Oct 15, 2023

Built by Cart Whisper

Email :

[email protected]

Address

79 Darenth Road, London, ENG, N16 6ES, GB

Website Support Portal Privacy policy

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Description

Track DTC & B2B sales with live cart insights, Cart IDs, and support widgets for large stores

Cart Whisper empowers B2B merchants with live cart insights, unique Cart IDs, and cart attributes to collect key details like custom fields (e.g., car models for compatibility). The Convert to Draft Orders feature simplifies bulk orders, turning carts into draft orders—even for out-of-stock items. Assist customers with customizable widgets for cart submissions and seamless communication, driving efficiency and boosting conversions.

Live Carts Insights: Get live carts insights when shoppers add / remove products
Show Exit Popups: Offer live support to shoppers by showing exit intent popups
Stop Abandoned Carts: Get insights and unique cart ID to recover abandoned carts
Carts to Draft Orders: Easily convert any cart to a draft order with one click
Customizable Cart Widgets: Engage customers with tailored widgets.

Pros

Real-time data on shoppers' carts, including added or removed products
Exit-intent popups with checkout support and offers
Boosts conversions and sales by converting visitors in real-time
Live cart tracking to monitor customer actions
Personalized messages via unique customer IDs
Deep customization and analytics for better insights
Excellent customer service with quick response times
Effective for wholesale businesses using platforms like Shopify Plus
Helps sales reps easily close open or abandoned carts

Cons

May require constant monitoring to utilize real-time data effectively
Potential for exit-intent popups to become annoying if not managed well
Customization and analytics features might have a learning curve

Top Helpful Reviews

STATE OF EU4IA

Nov 25, 2024 on Shopify

VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT

Plumbing Overstock

Sep 10, 2024 on Shopify

We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores. They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.

Synthesizers.com

Aug 21, 2024 on Shopify

Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience. We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience. Customer support has been great, have quickly added several functionality requests for us. Highly Recommend!

13th Avenue

Jul 29, 2024 on Shopify

We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.

Puck Drop Prints

Jul 28, 2024 on Shopify

Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!

Coast Direct

Apr 18, 2024 on Shopify

Killer app! We're a wholesaler using Shopify Plus and this app is perfect for tracking our clients journey throughout the site. We can see who is currently logged in creating carts and even convert those carts to drafts to push through on the backend. All the sales reps love me now since they can check their customers live activity and easily close any open or abandoned carts.

Noho Nails

Apr 14, 2024 on Shopify

App is great but more than that the customer service is excellent! They answer quickly any time of day or night and even take suggestions to make the app work better for you. I cannot speak highly enough!!

Kosher-wine.eu

Dec 06, 2023 on Shopify

We really like this app as it gives us us the possibility to see what is happening in carts and even more is the cart widget and exit popup showing a uniqe Cart ID for each customer making it easier for us and our customers if they need help during checkout.