I would certainly recommend cart whisper app. It has increased our sales opportunity incredibly allowing our customers reach out to us prior to placing a order. It allows our team monitor any potential sales and follow up if required.
Highly Recommend and the customer support team is brilliant.
STATE OF EU4IA
Nov 25, 2024
on
Shopify
VERY DETAILED INFORMATION ABOUT CUSTOMERS LIVE ACTIVITY AND CART ID/INFORMATION. GREAT CART TRACKING AS WELL. CUSTOMER SERVICE IS GREAT
Plumbing Overstock
Sep 10, 2024
on
Shopify
We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores.
They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.
Synthesizers.com
Aug 21, 2024
on
Shopify
Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience.
We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience.
Customer support has been great, have quickly added several functionality requests for us.
Highly Recommend!
13th Avenue
Jul 29, 2024
on
Shopify
We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.
Puck Drop Prints
Jul 28, 2024
on
Shopify
Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!
Coast Direct
Apr 18, 2024
on
Shopify
Killer app! We're a wholesaler using Shopify Plus and this app is perfect for tracking our clients journey throughout the site. We can see who is currently logged in creating carts and even convert those carts to drafts to push through on the backend. All the sales reps love me now since they can check their customers live activity and easily close any open or abandoned carts.
Noho Nails
Apr 14, 2024
on
Shopify
App is great but more than that the customer service is excellent! They answer quickly any time of day or night and even take suggestions to make the app work better for you. I cannot speak highly enough!!
Kosher-wine.eu
Dec 06, 2023
on
Shopify
We really like this app as it gives us us the possibility to see what is happening in carts and even more is the cart widget and exit popup showing a uniqe Cart ID for each customer making it easier for us and our customers if they need help during checkout.