The product itself works, and it was originally set up by my predecessor. Since then, some customisations have been made. However, despite reaching out multiple times via email and through the customer support system, I received no response whatsoever. It’s unacceptable for a company to charge $100 per month and provide zero customer support. We’ll be moving off this App as soon as possible. Stay away if you expect any form of communication or support.

I can’t say enough good things about Vendo. It’s improved how we track and analyze data with Mixpanel. We used to struggle with the old Mixpanel SDK setup, constantly running into issues with outdated tracking and messy event properties. It was frustrating and time-consuming to manage. Setup was surprisingly quick, didn't take long to start pulling in clean, detailed data from our shop. What stood out immediately was how much it covers right out of the box. There’s a ton of depth with the events and properties it tracks, but it’s organized in a way that makes sense. And if we need to track something specific (like fulfillment data), it’s easy to extend without dealing with extra SDKs. One of my favorite things is how the integration gives us a complete picture of the customer journey. From the first site visit to order fulfillment, it’s all there. Having this level of precision and accuracy, especially with cookieless tracking, is invaluable. The historical sync was also a lifesaver. We didn’t lose years of insights, which made onboarding seamless and gave us the confidence to dive right in. And beyond the product, the team behind Vendo really knows their stuff. Their support has been top-notch, and the optimization advice we got from them has genuinely improved how we use Mixpanel. Highly recommend!

Easy set up and very helpful team, happy to jump on detailed calls to chat through the platform / mixpanel

This app is a must have for any Shopify store using Mixpanel and needs an easy solution for capturing on-site events. Their support team are experts with Mixpanel and they are very responsive.

We've set up Mixpanel in just a few clicks instead of creating more work for our dev team. The team is super responsive and helps with our data and Mixpanel questions. I like that we can import advertising data as well. We can see the full marketing funnel in Mixpanel. Highly recommend them for anyone wanting to take their analytics to the next level!”

Great Support for External integration and setup. must setup for data analysis, attribution and correct tracking.