Owl View ‑ Live customers view logo

Owl View ‑ Live customers view

$15

/ Month
7 Days Free Trial

Live overview of you customers and their individual journey

Live customer tracking
Individual user timelines
Recently left users
Action organization
Search past orders

About Owl View ‑ Live customers view

Launched Aug 18, 2024

Categories

Built by Simple Solutions

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Description

Owl View gives you a way to see what your customers are doing on your shop in real time.

Owl View is a brand new solution that tracks your customers' journey on your shop and organizes them in a dashboard where you can see what they are doing on your shop in real time. From there you can open individual user timelines to dig deeper. Look into the "Recently Left" section to see why your users left - which were their last actions? Did they look for something before they left? Find out the answer with Owl View.

Owl View is a brand new solution that tracks your customers' journey on your shop and organizes them in a dashboard where you can see what they are doing on your shop in real time. From there you can open individual user timelines to dig deeper. Look into the "Recently Left" section to see why your users left - which were their last actions? Did they look for something before they left? Find out the answer with Owl View. more
  • Dashboard where you can see all your live customers, organized by recent actions
  • A full timeline of actions for each individual customer
  • Search past orders to view their timeline (orders after installing Owl View)
  • See which users recently left, and drill down on their events to find out why.

Pros

  • Real-time tracking of customer journeys on the shop
  • Dashboard provides an organized view of customer actions
  • Ability to open individual user timelines for deeper insights
  • Feature to view 'Recently Left' section to understand why users exited the shop
  • Can search past orders and view their timelines (after installing Owl View)
  • Helps identify potential issues or friction points on the website

Cons

  • Only tracks orders and actions from after the app installation
  • Potential privacy concerns with tracking individual customer actions
  • May require a learning curve to effectively navigate and utilize the dashboard
  • Limited information about data retention and security practices
  • Could be seen as intrusive by some customers

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