Shopify Customer journey apps 2025

Delivery Date - Store Pickup

$3.5 / Month

Choose a date on a friendly calendar Show more

Delivery Date - Store Pickup is a versatile app designed to enhance the customer journey by allowing businesses to offer a streamlined delivery date selection process. Developed by FStore, the app integrates a user-friendly calendar into the cart page, enabling customers to select their preferred delivery date. Store owners have the flexibility to customize shipping availability by disabling specific days through the app's settings. Upon selecting a delivery date, customers will find their chosen date prominently displayed on the thank you page and in their order view, ensuring a transparent and satisfactory shopping experience. Additionally, the app supports multiple languages, making it accessible to a diverse customer base. It is fully compatible with Shopify POS, facilitating seamless integration into a variety of business operations.

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Multiple languages

Thank you page

Friendly calendar

Select disabled days

Display in cart

Order view tags

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Piwik PRO Analytics

$40-$269 / Month

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Optimize customer journeys with customizable analytics and seamless third-party integrations.

User behavior tracking

Data integration

Customizable dashboards

Funnel analysis

Privacy-friendly analytics

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Whimcu

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Customer and product analytics designed to maximize sales Show more

Whimcu is a powerful app designed to enhance your Shopify store experience by providing deep insights and analytics in a visually appealing format. With its captivating user interface, Whimcu turns data analysis into an engaging and enjoyable process. The app ensures rock-solid data security, prioritizing the protection and confidentiality of your business’s vital information. It's easy to integrate Whimcu into your existing Shopify setup, enabling instant access to valuable insights that can drive your business forward. Dive into comprehensive analytics to explore product, customer, and sales data, and gain a clear understanding of social channel insights and customer spending patterns. Whimcu also helps you identify your top-performing products through bestseller rankings and offers product funnel analysis to better understand your customer journey. Unlock the full potential of your Shopify store with Whimcu.

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Comprehensive analytics

Effortless integration

Data security

Captivating user interface

Social channel insights

Spending patterns

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Connectif

$100-$887 / Month

8.2

3 Reviews

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Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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UserWay Website Accessibility

$49-$349 / Month

(2.7/5)

10 Reviews

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Start your accessibility journey to ADA and WCAG compliance Show more

UserWay Website Accessibility is a powerful app designed to enhance the inclusivity and performance of your Shopify store by ensuring compliance with major accessibility standards such as ADA, EN 301 549, Section 508, and WCAG. By removing accessibility barriers, this app significantly expands your market reach and enhances the user experience, leading to improved conversion rates. Powered by advanced AI, UserWay offers solutions that guarantee equal access rights, minimizing the risk of facing accessibility-related lawsuits. The app provides a comprehensive approach to compliance, including a user-friendly AI widget that supports over 53 different languages, making your site accessible to a global audience. Additionally, UserWay ensures continual site improvement with live monitoring, offering insights into severe violations and recommending necessary remediations. By integrating UserWay into your Shopify store, you take a crucial step towards greater inclusivity and improved site metrics.

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Ada & wcag compliance

Regulatory conformance support

Accessibility barriers removal

Ai-powered solutions

Boosts site conversions

Lawsuit risk protection

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AIAR

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The world's first AI-powered, self-paced startup accelerator - start your journey now. Show more

AIAR is an innovative app designed to streamline the startup journey, guiding entrepreneurs from concept to revenue in just 90 days. Utilizing cutting-edge Artificial Intelligence, AIAR operates as a self-paced business accelerator that offers users the tools necessary for clear and effective articulation of their ideas, ensuring they can communicate their vision with precision. The app provides undeniable validation, a critical step for securing partners and attracting funding. With AIAR, users can confidently prepare to launch a market-ready minimum viable product (MVP), paving their path to revenue and operational success. Acting as your AI Co-Pilot, AIAR becomes an essential companion on your entrepreneurial flight, making the seemingly daunting process of launching a startup both manageable and achievable.

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Ai-powered acceleration

Self-paced program

Startup validation

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Spiff 3D Product Customizer

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"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Custlo ‑ Customer accounts app

$8-$45 / Month

9.1

56 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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FlashFlow

$10-$20 / Month

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Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

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Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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Ortto

8.2

1 Reviews

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"Unify data, automate marketing, and enhance customer experiences with Ortto." Show more

Ortto is an innovative application designed to unify data, marketing automation, and analytics to create seamless and impactful customer experiences. By integrating various data sources, Ortto allows businesses to have a comprehensive view of their customer interactions and behaviors. With its powerful marketing automation features, companies can personalize and automate their marketing strategies, enhancing customer engagement and nurturing leads efficiently. The analytics capabilities of Ortto enable businesses to gain deep insights into campaign performances, customer journeys, and revenue outcomes, fostering data-driven decision-making. Whether you are looking to optimize your marketing efforts or deepen customer relationships, Ortto provides the tools necessary to turn insights into actionable strategies that drive revenue growth. Its user-friendly interface empowers teams to collaborate effectively, ensuring that all initiatives are aligned with business goals. Overall, Ortto is a valuable asset for any organization seeking to enhance their marketing and customer experience efforts through data integration and intelligent automation.

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Customer journey

Automate marketing

Unify data

Enhance experiences

Build analytics

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Heatmap and User Journey

$0.1 / Month

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"Visualize customer interactions and optimize layouts with real-time behavior insights." Show more

Heatmap and User Journey is a powerful tool designed to help merchants gain deep insights into customer interactions on their online stores. This app provides real-time tracking of user activities such as page visits, clicks, mouse movements, and the amount of time spent on each page. With its intuitive features, users can easily generate visual heatmaps that highlight areas of high engagement, allowing for quick identification of effective and underperforming zones. The user journey flow feature provides a clear visualization of customer navigation paths, helping businesses understand and improve the overall shopping experience. Seamlessly integrated without any complicated setup, data collection begins immediately upon installation. The app supports both mobile and desktop filtering, enabling businesses to make informed, data-driven decisions to enhance user experience and boost conversion rates.

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Real-time tracking

Visual heatmaps

Journey flow analysis

Mobile and desktop filters

Instant data collection

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BooleanMaths CAPI & Pixel

$25-$200 / Month

9.1

2 Reviews

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AI-powered insights for e-commerce marketing and customer journey optimisation. Show more

BooleanMaths is a cutting-edge AI-powered platform that empowers e-commerce businesses with precise marketing attribution and analytics. It offers advanced attribution models and real-time analytics, allowing merchants to thoroughly analyze their store performance, optimize advertising strategies, and boost Return on Advertising Spend (ROAS). By seamlessly integrating with Meta and Google Conversion APIs, BooleanMaths sends accurate customer journey data directly to Ad Platforms, ensuring highly targeted and effective advertising campaigns. This functionality aids businesses in crafting more personalized and strategic marketing efforts, leading to enhanced customer engagement and growth. Real-time customer analytics and event triggers further enable merchants to create robust retargeting audiences, maximizing the impact of their marketing initiatives. Overall, BooleanMaths provides invaluable insights that drive improved decision-making and sustainable business growth.

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Real-time analytics

Conversion api integration

Ai-powered insights

Event triggers

Advanced attribution models

Ad optimisation

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Quizell AI Quiz & Form Builder

$15-$199 / Month

8.8

80 Reviews

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Personalized quizzes and forms for better customer engagement Show more

Quizell AI Quiz & Form Builder is an innovative app designed to enhance your e-commerce experience through AI-powered product recommendation quizzes, funnels, and form-building tools. Acting as digital sales representatives, these interactive solutions improve customer engagement and satisfaction by accurately pairing users with the best product options. With every quiz and form interaction, valuable lead data is collected, enabling businesses to refine their marketing strategies and reduce product returns effectively. The app's 24/7 lead capture capability ensures continuous data collection and insights, transforming customer interactions into growth opportunities. Thanks to a user-friendly, no-code, drag-and-drop builder, creating quizzes, funnels, and forms has never been easier. Expand your marketing reach with engaging opt-in forms and quiz sign-ups, while seamless integration with platforms like Klaviyo, Mailchimp, OmniSend, and HubSpot offers extended functionality. Let Quizell help you gather meaningful insights to optimize your strategic approach, captivate your audience, and drive sales.

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Mobile-friendly design

Real-time analytics

Product recommendations

Personalized quizzes

Custom form builder

E-commerce integration

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Honeycomb Upsell & Cross Sell

$54.99-$169.99 / Month

9.1

169 Reviews

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Boost your sales with one-click upsell & cross sell funnels Show more

Honeycomb Upsell & Cross Sell is a powerful app designed for Shopify store owners to enhance their revenue by leveraging upselling and cross-selling strategies. By integrating seamless upsell and cross-sell offers across various touchpoints—such as the product page, cart page, post-purchase, and thank-you pages—this app effectively increases average order value. Its AI-powered recommendation engine automates the process, ensuring optimal product matches for upsells, helping merchants maximize their sales potential. The app also includes features like built-in A/B split testing to identify the most effective offers, and true one-click-to-buy post-purchase upsells for enhanced customer convenience. With easy customization options and hassle-free setup, merchants can tailor the app to fit their store's aesthetic without any complex coding. Honeycomb Upsell Funnels empowers retailers to create effective upselling strategies that drive sales growth effortlessly.

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Customizable interface

Ai-powered recommendations

A/b split testing

One-click post-purchase upsells

Autopilot setup mode

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StoreView

$7.99 / Month

9.1

64 Reviews

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View your customers' journey as they interact with your store. Show more

StoreView is a comprehensive analytics tool designed to provide online store owners with a clear and concise overview of their store's performance. It meticulously tracks critical metrics such as page visits, cart activities, checkouts, and orders, enabling you to quickly assess the impact of new marketing campaigns and identify obstacles that may be hindering customer purchases. The app offers daily reports that highlight which products are performing well and which ones might need strategic adjustments to boost conversion rates. With StoreView, you can delve into detailed customer journeys to pinpoint exactly where visitors might be dropping off, thus gaining valuable insights to enhance user experience. Additionally, it offers information about visitor attributes, including IP address and location, to help you better understand your customer base. The app is designed for effortless integration, requiring no complicated configurations, so you can focus on optimizing your store’s performance without any hassle.

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Daily reports

Order tracking

One-click setup

Customer journeys

Product performance

Track page visits

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Sticky Cart+ Fly Cart

$2.95 / Month

(3/5)

1 Reviews

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Expedite Your Customer’s Buying Journey Show more

Sticky Cart+ Fly Cart is a dynamic app designed to enhance the shopping experience on your online store and boost conversion rates. One of its standout features is the "Fly to Cart" animation effect, which delights customers with a visually captivating transition as products glide from their images into the shopping cart upon being added. This engaging feature not only adds a touch of excitement but also provides clear visual feedback that reassures customers their selections have been successfully processed. By incorporating such interactive elements, Sticky Cart+ Fly Cart aims to make online shopping more enjoyable and intuitive. This app focuses on improving user engagement and satisfaction, encouraging shoppers to continue browsing and purchasing. Explore how Sticky Cart+ Fly Cart can transform your online store by integrating seamless, animated interactions that captivate your customers.

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Smooth animation

Fly to cart

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 44 Apps

Delivery Date - Store Pickup

Owl View ‑ Live customers view

Piwik PRO Analytics

Whimcu

Connectif

UserWay Website Accessibility

AIAR

Spiff 3D Product Customizer

Custlo ‑ Customer accounts app

Hive.co: Email Marketing

FlashFlow

Sidekick AI ‑ Automated Chat

Subcategory preview: Improves the User Experience of the Category Block

Ortto

Heatmap and User Journey

BooleanMaths CAPI & Pixel

Quizell AI Quiz & Form Builder

Honeycomb Upsell & Cross Sell

StoreView

Sticky Cart+ Fly Cart