Shopify Customer journey apps 2026

FunnelScope

$4-$90 / Month

Track sales, analyze behavior, and optimize your store effortlessly with StoreScore. Show more

StoreScore is an intuitive analytics app designed to be the observational tool for your store's performance on Shopify. With a minimalistic installation that takes just seconds, StoreScore deploys a tiny pixel that tracks every interaction within your storefront, from page views and product looks to cart updates and checkout steps. The dynamic live board offers real-time insights into sales, visitor behavior, and session data, pinpointing exactly where shoppers tend to drop off. For in-depth analysis, users can click on any session to reveal a detailed, city-tagged path complete with items viewed and discounts applied. To help refine your focus, StoreScore includes quick filters that allow you to sift through data based on dates, customer types, or traffic sources effortlessly. By keeping all data safely within Shopify and providing actionable insights on product performance and page efficiency, StoreScore empowers store owners to make informed decisions and optimize their sales strategies to shine.

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Sales tracking

Behavior analysis

Error monitoring

Session tracking

Store optimization

Live board insights

Ghost Shoppable Video & UGC

(3.6/5)

12 Reviews

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Turn any video into revenue-generating, shoppable content Show more

Ghost Shoppable Video & UGC revolutionizes online shopping by transforming traditional video content into interactive, sales-driving experiences. Combat cart abandonment and breathe life into flat online interactions with this seamless integration tool. Simply embed a code snippet, upload your captivating videos, tag related products, and choose from various display styles like carousels or floating widgets to fit your website’s aesthetic. Designed for flexibility, the platform allows for an unlimited number of videos and up to 10 product tags per video, ensuring comprehensive product coverage. Enjoy effortless setup with integration to Shopify, and rest assured that Ghost's technology operates with zero lag, maintaining fast load times and user engagement. Tap into the power of user-generated content, reviews, demos, and more by making them shoppable. Transform your customer journey and watch as browsing sessions convert to purchases with the compelling allure of Ghost.

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Easy setup

Zero speed impact

Unlimited videos

Display flexibility

Use any video

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Dodgeball

8.2

1 Reviews

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Orchestrate any anti-fraud policy across customer journeys Show more

Dodgeball is a powerful tool designed to save time and eliminate fraud and abuse for your Shopify storefront. It offers a comprehensive, end-to-end fraud prevention solution, providing a clear, unified view of your customers' journey from their first click to the transaction. With its intuitive drag-and-drop Checkpoint decisions, Dodgeball allows you to build effective fraud prevention policies at every stage of the buying process. Its seamless integration with any third-party fraud engines can be completed in less than 60 seconds, making it a quick and efficient solution for Shopify users. Dodgeball ensures automated protection, providing simple testing, decision-making, and analytics to tackle sophisticated fraud and abuse. Gain complete visibility and manage potential threats faster with in-product monitoring, offering a robust defense against fraud at every step.

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Third-party integration

Real-time protection

End-to-end prevention

Unified customer view

Drag-and-drop checkpoints

In-product visibility

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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FlashFlow

$10-$20 / Month

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Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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Sourei Waster

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Monitorar eventos de compra em tempo real com integração simplificada. Show more

Sourei Waster é um aplicativo inovador projetado para acompanhar eventos do cliente durante toda a jornada de compra em sua loja. Com integração simples ao Google Tag Manager e a capacidade de adicionar webhooks personalizáveis, incluindo a inclusão de sua própria URL de rastreamento, o aplicativo oferece um monitoramento robusto e em tempo real. Essa funcionalidade permite que os usuários captem ações cruciais dos clientes, proporcionando dados valiosos para tomada de decisões informadas. Com Sourei Waster, você pode facilmente otimizar suas estratégias de marketing e vendas ao obter insights precisos sobre o comportamento dos consumidores. A personalização dos webhooks garante que o aplicativo se adapte perfeitamente às necessidades específicas de cada operação. Simplifique a coleta e análise de dados com uma solução projetada para maximizar o desempenho do seu negócio.

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Real-time monitoring

Track customer events

Customizable webhooks

Easy google integration

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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Connectif

$100-$887 / Month

6.9

4 Reviews

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Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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Loxa

Claim Offer

Easily integrate product protection into your BigCommerce customer journey.

Try for Free

Cohort Journey Tracking

$99 / Month

Claim Offer

"Transform customer data with dynamic cohorts and interactive video insights."

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UserWay Website Accessibility

$49-$349 / Month

(2.2/5)

9 Reviews

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Start your accessibility journey to ADA and WCAG compliance Show more

UserWay Website Accessibility is a powerful app designed to enhance the inclusivity and performance of your Shopify store by ensuring compliance with major accessibility standards such as ADA, EN 301 549, Section 508, and WCAG. By removing accessibility barriers, this app significantly expands your market reach and enhances the user experience, leading to improved conversion rates. Powered by advanced AI, UserWay offers solutions that guarantee equal access rights, minimizing the risk of facing accessibility-related lawsuits. The app provides a comprehensive approach to compliance, including a user-friendly AI widget that supports over 53 different languages, making your site accessible to a global audience. Additionally, UserWay ensures continual site improvement with live monitoring, offering insights into severe violations and recommending necessary remediations. By integrating UserWay into your Shopify store, you take a crucial step towards greater inclusivity and improved site metrics.

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Ada & wcag compliance

Regulatory conformance support

Accessibility barriers removal

Ai-powered solutions

Boosts site conversions

Lawsuit risk protection

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AIAR

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The world's first AI-powered, self-paced startup accelerator - start your journey now. Show more

AIAR is an innovative app designed to streamline the startup journey, guiding entrepreneurs from concept to revenue in just 90 days. Utilizing cutting-edge Artificial Intelligence, AIAR operates as a self-paced business accelerator that offers users the tools necessary for clear and effective articulation of their ideas, ensuring they can communicate their vision with precision. The app provides undeniable validation, a critical step for securing partners and attracting funding. With AIAR, users can confidently prepare to launch a market-ready minimum viable product (MVP), paving their path to revenue and operational success. Acting as your AI Co-Pilot, AIAR becomes an essential companion on your entrepreneurial flight, making the seemingly daunting process of launching a startup both manageable and achievable.

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Ai-powered acceleration

Self-paced program

Startup validation

Try AI Agent

CyBot

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AI Journey Starts Here

Try AI Agent

Spiff 3D Product Customizer

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"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

Claim Offer

Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

Install App

FlashFlow

$10-$20 / Month

Claim Offer

Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

Install App

Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

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Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 49 Apps

FunnelScope

Ghost Shoppable Video & UGC

Dodgeball

Hive.co: Email Marketing

FlashFlow

Sourei Waster

Talkvisor AI Chatbot Live Chat

Voucherify

Casa

Connectif

Loxa

Cohort Journey Tracking

UserWay Website Accessibility

AIAR

CyBot

Spiff 3D Product Customizer

Hive.co: Email Marketing

FlashFlow

Sidekick AI ‑ Automated Chat

Subcategory preview: Improves the User Experience of the Category Block