Shopify Customer journey apps 2026

Glew Analytics & Reporting

$9949 / Month

7.4

68 Reviews

"Glew: Unify ecommerce data for insights and performance-driven decisions." Show more

Glew Analytics & Reporting is an intuitive app designed to consolidate your e-commerce data into a cohesive and insightful platform. By integrating with top e-commerce solutions, Glew seamlessly blends your dispersed data to provide a comprehensive view of the entire customer journey. It offers ready-made reporting and customization options, allowing you to gain valuable insights into inventory levels, sell-through rates, marketing channel performance, top-performing products, customer lifetime value, and more. The app empowers businesses to segment customers effectively and synchronize with email platforms to enhance campaign optimization. Additionally, it identifies high-volume, high-margin, and most profitable products to boost revenue. Glew also offers custom data visualizations specifically tailored for subscription merchants, providing insights into key metrics like monthly recurring revenue (MRR).

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Subscription analytics

Customer segmentation

Data integration

Inventory visibility

Product analysis

Marketing performance

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Email Popups • Jotblock

$19 / Month

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Boost leads with customizable popups and instant discount codes. Show more

Email Popups • Jotblock is a dynamic app that helps online stores effectively capture new leads and boost revenue by offering instant discount codes to visitors who sign up for marketing lists. With customizable discount and newsletter signup popups, Jotblock provides a seamless way to engage customers and incentivize signups. The app tracks revenue from customers who join through popup campaigns, allowing store owners to measure campaign success and tailor strategies accordingly. Users can target specific pages, products, or ad campaigns using simple targeting rules, making it easy to focus efforts where they're most impactful. Additionally, time-limited campaigns for special promotions add urgency and excitement, helping convert leads into customers. The app's non-intrusive popups ensure a smooth browsing experience, and its comprehensive tracking tools enable understanding of the customer's journey from landing page to checkout.

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Customizable popups

Revenue tracking

Targeting rules

Instant discount codes

Customer journey analysis

Limited-time campaigns

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SellUp: Add ons & Cart Upsell

$14.99 / Month

7.2

121 Reviews

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Create cross-sells, upsell recommendations and add-ons. Show more

SellUp ‑ Upsell & Add Ons is designed to help store owners maximize their revenue by creating effective cross-sells, upsells, and add-ons. This app integrates seamlessly into your store, ensuring a smooth and visually cohesive experience from the product page to the thank you page. With SellUp, you can guide your customers through an optimized upsell flow, encouraging them to turn single product purchases into multi-product orders through compelling call-to-actions. The app's easy-to-use interface allows you to create upsell opportunities in just 60 seconds, including a "frequently bought together" section to boost average order value. It comes equipped with an analytics suite to track and analyze the performance of your offers, helping you to refine your strategies over time. By tailoring upsell opportunities to fit naturally within your store's design, SellUp keeps the shopping experience engaging and effective.

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Seamless design integration

Frequently bought together

Performance tracking

Upsell recommendations

Create cross-sells

Add-on products

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Patch Customer Retention

$295 / Month

(2.3/5)

6 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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Kestersoft ‑ Sankeyflow

$5-$12 / Month

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"Visualize customer journeys, identify issues, and boost conversions with Sankey charts." Show more

Kestersoft - Sankeyflow is a powerful tool designed to uncover the intricate details of your customers' shopping journeys. By utilizing dynamic and intuitive Sankey flow charts, the app provides a clear visualization of how visitors navigate through your store, from initial landing pages to the checkout process. It highlights where potential customers drop off, allowing you to identify and address friction points that may inhibit sales. With these insights, you can understand customer behaviors that contribute to higher conversion rates, enabling data-driven decisions to enhance store performance. The app's visual flows simplify complex customer journeys, making patterns and issues immediately apparent. Overall, Kestersoft - Sankeyflow is an essential solution for turning complex shopping flows into actionable insights that drive smarter growth strategies and improved customer engagement.

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Boost conversions

Visualize customer journeys

Identify friction points

Dynamic sankey charts

Reveal shopping patterns

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Owl View ‑ Live customers view

$15 / Month

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Live overview of you customers and their individual journey Show more

Owl View is an innovative tracking solution designed to enhance your understanding of customer behavior on your online shop. This app organizes customer activities in real-time on a user-friendly dashboard, allowing you to monitor what shoppers are doing as they happen. You can delve into individual user timelines for a detailed view of their journey, helping you identify key engagement moments or drop-off points. The "Recently Left" section is a highlight feature that lets you analyze the final actions of users who have left your site, providing invaluable insights into potential areas for improvement. Owl View also offers the ability to search past orders, facilitating a holistic view of customer interactions since the app's installation. By using Owl View, you can make data-driven decisions to optimize the user experience and boost conversion rates effectively.

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Live customer tracking

Individual user timelines

Recently left users

Action organization

Search past orders

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Casa

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"Casa: Optimize customer journeys, loyalty, and sales on one platform." Show more

Casa is a powerful app designed to give businesses complete control over their customer lifecycle, focusing on boosting retention and increasing sales. It allows you to track e-commerce actions and create personalized customer journeys, ensuring your customers receive the most relevant offers and experiences. The app includes an integrated bill sync feature, simplifying the management of transactions and customer interactions on a single platform. Users can earn reward points with every purchase, which can be redeemed for discounts, encouraging customer loyalty. Casa also unlocks exclusive deals tailored to individual preferences, enhancing the shopping experience at checkout. For easy access, the app supports effortless sign-ins via Google or Facebook. Additionally, users can personalize their experiences by saving and managing customer details while effortlessly tracking e-commerce events.

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Point rewards

Personalized offers

Exclusive deals

Targeted offers

Ecommerce tracking

Automated loyalty

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Helpable

$25 / Month

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Organized Support Emails Using Personalized Video Automations Show more

Helpable is an innovative app designed to revolutionize customer interaction through personalized video automations. By utilizing pre-built video templates, Helpable offers an unforgettable journey for your customers, enhancing their experience with your brand. This app not only organizes support tickets in your inbox but also enables customized automated responses, ensuring efficient communication. Helpable caters to various industries, providing solutions that modernize business operations, save time, and reduce costs. With a simple tag system, managing and resolving customer requests becomes easier and more streamlined. Moreover, Helpable seamlessly integrates with Shopify stores, removing the hassle of complex setups, making it straightforward to enhance your e-commerce business.

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Shopify integration

Video automations

Pre-built video templates

Customized automated responses

Tag system

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Voucherify

$1300-$650 / Month

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Build personalized coupon, referral, loyalty campaigns faster Show more

Voucherify is a comprehensive promotional platform designed to enhance user engagement and retention through personalized marketing campaigns. By utilizing third-party data, businesses can create targeted promotions segmented to specific audiences, ensuring efficient budget use and increased campaign effectiveness. The platform provides visual charts for analyzing the return on investment, allowing for data-driven decisions. Voucherify's MACH-certified headless infrastructure enables seamless integration of promotions at every stage of the customer journey and across various touchpoints. Businesses can effortlessly generate and distribute coupon codes to customers without requiring development work. Additionally, Voucherify supports the creation of referral programs to reward advocates when their referrals lead to new customers. The platform also includes mechanisms to facilitate loyalty programs, allowing customers to accumulate points for purchases and redeem rewards.

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Loyalty programs

Referral campaigns

Api-driven promotion

Personalized coupons

Granular segmentation

Visual roi charts

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Connectif

$100-$887 / Month

6.9

4 Reviews

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Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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Loxa

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Easily integrate product protection into your BigCommerce customer journey.

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Cohort Journey Tracking

$99 / Month

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"Transform customer data with dynamic cohorts and interactive video insights."

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UserWay Website Accessibility

$49-$349 / Month

(2.2/5)

9 Reviews

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Start your accessibility journey to ADA and WCAG compliance Show more

UserWay Website Accessibility is a powerful app designed to enhance the inclusivity and performance of your Shopify store by ensuring compliance with major accessibility standards such as ADA, EN 301 549, Section 508, and WCAG. By removing accessibility barriers, this app significantly expands your market reach and enhances the user experience, leading to improved conversion rates. Powered by advanced AI, UserWay offers solutions that guarantee equal access rights, minimizing the risk of facing accessibility-related lawsuits. The app provides a comprehensive approach to compliance, including a user-friendly AI widget that supports over 53 different languages, making your site accessible to a global audience. Additionally, UserWay ensures continual site improvement with live monitoring, offering insights into severe violations and recommending necessary remediations. By integrating UserWay into your Shopify store, you take a crucial step towards greater inclusivity and improved site metrics.

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Ada & wcag compliance

Regulatory conformance support

Accessibility barriers removal

Ai-powered solutions

Boosts site conversions

Lawsuit risk protection

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AIAR

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The world's first AI-powered, self-paced startup accelerator - start your journey now. Show more

AIAR is an innovative app designed to streamline the startup journey, guiding entrepreneurs from concept to revenue in just 90 days. Utilizing cutting-edge Artificial Intelligence, AIAR operates as a self-paced business accelerator that offers users the tools necessary for clear and effective articulation of their ideas, ensuring they can communicate their vision with precision. The app provides undeniable validation, a critical step for securing partners and attracting funding. With AIAR, users can confidently prepare to launch a market-ready minimum viable product (MVP), paving their path to revenue and operational success. Acting as your AI Co-Pilot, AIAR becomes an essential companion on your entrepreneurial flight, making the seemingly daunting process of launching a startup both manageable and achievable.

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Ai-powered acceleration

Self-paced program

Startup validation

Try AI Agent

CyBot

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AI Journey Starts Here

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Spiff 3D Product Customizer

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"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Hive.co: Email Marketing

$79-$649 / Month

2 Reviews

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Power your customer journey with email, SMS, & CRM, all in one Show more

Hive.co: Email Marketing is designed to simplify and enhance your email marketing efforts, allowing you to focus on what truly matters to your business. This versatile app streamlines your workflow by integrating email marketing, SMS marketing, and customer CRM into one cohesive platform. With Hive.co, crafting personalized and effective marketing campaigns becomes seamless, helping you to engage your audience more effectively. Its intuitive interface provides easy navigation and use, ensuring that both beginners and experienced marketers can utilize its full potential. By centralizing these essential marketing tools, Hive.co not only saves time and resources but also boosts your marketing strategy’s efficiency and effectiveness. Whether you are looking to manage customer relationships or amplify your marketing reach, Hive.co is the all-in-one solution for your business communication needs.

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Email marketing

Sms campaigns

Customer crm

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FlashFlow

$10-$20 / Month

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Enhance customer journey with post-add-to-cart page redirects! Show more

FlashFlow is an innovative app designed to enhance the customer journey on e-commerce sites by curating their experience post-product selection. This tool empowers merchants to redirect customers to relevant pages after they click the "Add to cart" button, introducing them to deals and products they may have overlooked. By doing so, FlashFlow provides an additional marketing advantage, transforming casual interest into increased sales opportunities. With its feature of per-product customization, merchants have the flexibility to tailor the redirection process for each item. The app is simple to set up and manage, thanks to its user-friendly administration interface. Ultimately, FlashFlow helps ensure customers fully engage with all offerings before leaving the site, maximizing potential conversions and enhancing overall satisfaction.

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User-friendly setup

Post-add-to-cart redirects

Per-product customization

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Sidekick AI ‑ Automated Chat

$99.99-$299.99 / Month

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Boost ecommerce with fast, friendly AI agents for improved customer experience. Show more

Sidekick AI - Automated Chat is designed to empower ecommerce brands by enhancing customer experiences and driving revenue growth. This app allows businesses to onboard AI agents swiftly, in mere minutes to hours, significantly reducing the typical integration time from months. These AI agents offer personalized interactions and improve sales by boosting conversion rates. By efficiently handling repetitive customer queries, Sidekick AI agents free up human customer service representatives to focus on more complex issues. Additionally, users can easily customize agent behavior to align with their brand’s needs and seamlessly connect the agent to their store for real-time product and order access. Sidekick AI also provides a comprehensive overview of agent performance, enabling businesses to monitor and intervene in customer interactions whenever necessary.

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Personalized experiences

Increase conversion rates

Performance overview

Free human agents

Precise tunable behavior

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

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Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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Shopify Customer journey apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 49 Apps

Glew Analytics & Reporting

Email Popups • Jotblock

SellUp: Add ons & Cart Upsell

Patch Customer Retention

Kestersoft ‑ Sankeyflow

Owl View ‑ Live customers view

Casa

Helpable

Voucherify

Connectif

Loxa

Cohort Journey Tracking

UserWay Website Accessibility

AIAR

CyBot

Spiff 3D Product Customizer

Hive.co: Email Marketing

FlashFlow

Sidekick AI ‑ Automated Chat

Subcategory preview: Improves the User Experience of the Category Block