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9.1
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Parcel Protect

Develop by NTI Limited
Free plan available

Insurance and claims management platform

Theft protection
Claims management
Damage coverage
Loss coverage
Transaction integration
3 Reviews
9.1

About Parcel Protect

Built by NTI Limited

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Introduction Video

Description

Insurance and claims management platform covering goods against loss, damage and theft in transit.

Parcel Protect is powered by NTI, Australia’s trusted name in shipping and logistics protection. We offer you and your customer’s peace of mind with protection against theft, damage and loss of items during shipping. Our app makes it simple to integrate per transaction coverage into your e-Commerce store minimising loss to your reputation and profits while effortlessly managing the claims handling process and communication between you and your customer.

Parcel Protect is powered by NTI, Australia’s trusted name in shipping and logistics protection. We offer you and your customer’s peace of mind with protection against theft, damage and loss of items during shipping. Our app makes it simple to integrate per transaction coverage into your e-Commerce store minimising loss to your reputation and profits while effortlessly managing the claims handling process and communication between you and your customer. more
  • Protection for damage & loss during delivery – including Porch Piracy
  • No unexpected costs at checkout for your customers, reducing checkout friction
  • Spend more time running your business with claims expertly managed
  • Per-transaction coverage backed by Australia’s specialist insurance provider
  • Cancel at any time - No minimum spend

Pros

  • Easy integration into e-Commerce platforms for per-transaction coverage
  • Offers peace of mind with protection against theft, damage, and loss during shipping
  • Simplifies claims handling process and communication between merchants and customers
  • Provides real-time data and transparency on claim statuses and resolutions
  • Backed by NTI, a leading specialist insurer in Australia
  • Excellent customer support as highlighted in user reviews
  • Automates insurance for Shopify orders, reducing the risk of forgetting coverage

Top Helpful Reviews

Gatorz Eyewear Australia

Aug 05, 2025  on Shopify

Product is easy to integrate and customer service is fantastic. Fantastic alternative to traditional insurance options, seamless claims service, and the porch protection is a winner. Would highly recommend if you need a reputable freight insurance product.

BUBULAND HOME

Sep 07, 2024  on Shopify

Parcel Protect has been one of the best apps we've used. Initially, we had to purchase road delivery insurance for each order separately, but now, with this app, all orders on Shopify are automatically insured. This means no more worrying about forgetting to buy coverage for individual shipments. The claims process is also simple and flexible, allowing either the merchant or the customers to file. Plus, the team offers excellent support, making the experience even smoother!

The Dens

Apr 24, 2024  on Shopify

Dash and the team have been amazing to deal with. Our store had a few curve balls for the guys relating to the integration and the way we operate. The guys took it all in stride and came up with timely solutions which have now allowed us to focus more on the sales side of the business and not loose any sleep about lost or damaged orders. Thanks guys keep up the good work.

SneaksNFashion

Nov 09, 2023  on Shopify

Very easy integration, very approachable and friendly staff to help, and a great idea to help combat many problems faced by businesses, small business in my case! Couldn’t be much better.

Think 88

Nov 08, 2023  on Shopify

I've had the pleasure of using NTI Delivery Insurance for a while now, and I can confidently say that it's been a game-changer for my business. As a small business owner, the reliability and peace of mind that NTI provides are invaluable.

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