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Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnZap Returns & Exchanges logo

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnZap Returns & Exchanges logo

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

Rating

Rating

236 Reviews
9.1
87 Reviews
9.1

Pricing

Pricing

  • $155-$340 / Month
Try for Free More info
  • $29.95-$179.95 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Store credit options
  • Automated returns management
  • Self-serve returns portal
  • Integrated refunds
  • Exchange facilitation
  • Shopify deep integration
  • Automated return labels
  • Global carrier integration
  • Automatic/manual return approval
  • Advanced policy creation
  • Customizable return policies
  • Issue store credit
  • Automate label generation
  • Multiple regions support

Screenshots

Screenshots

Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot
+ 2 more
ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Easy and fast to set up
  • Branded self-serve returns portal
  • Integrated refunds, store credit, and exchanges
  • Deep integration to Shopify returns
  • Automated return labels for dozens of carriers worldwide
  • Option for automatic return approval or manual review
  • Advanced returns policies for final sale items
  • Reduce refunds with integrated exchange options
  • Enforce custom return policies
  • Issue store credit with optional bonus credit
  • No fees per return and no cap on returns or exchanges
  • Top-notch customer support
  • Efficient return process for customers
  • Highly recommended by users

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • The detailed reviews did not explicitly mention any cons
  • Potential cons might include the need for consistent customer support
  • Another potential con is the dependency on deep integration with Shopify

Categories

Categories

Launched

Launched

May 26, 2021
May 24, 2016

Developer

Developer

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

Built by ReturnZap

Apps:

1

Average Rating:

5

Reviews:

87

Make Your Choice

Make Your Choice

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