Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

Returbo: Returns & Exchanges

Automatic returns, exchanges, and complaints!

Rating

Rating

236 Reviews
9.1
53 Reviews
8.9

Pricing

Pricing

  • $155-$340 / Month
  • $29-$450 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Email notifications
  • Automatic tracking
  • Self-registration
  • Autogenerated slips
  • Effortless management
  • Image & comments attachment
  • Simple exchanges

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Automates returns, exchanges, and complaints processes, reducing manual workload
  • User-friendly interface with self-registration and autogenerated slips features
  • Seamless integration with Shopify, enhancing customer satisfaction
  • Includes digital return form and allows image and comment attachments
  • Email notifications keep customers informed throughout the process
  • Efficient setup and excellent customer service as highlighted by user reviews
  • Supports convenient return methods like QR codes for Postnord, eliminating the need for physical return slips
  • Cost-effective and offers quick integration, as noted by users

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • Limited language support in reviews may imply language constraints in the app
  • Dependent on Shopify, potentially limiting applicability for non-Shopify users

Launched

Launched

May 26, 2021
Jan 25, 2023

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

236

Apps:

1

Average Rating:

5

Reviews:

53

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