Shopify Customer retention apps 2026

retainwise repeat revenue

8.2

3 Reviews

Leverage your customer data to improve revenue Show more

RetainWise Repeat Revenue is a dynamic app designed to enhance your store's inventory and customer engagement strategies through real-time dashboards. It empowers you to identify bestsellers, prevent stockouts, and stay informed about product sales, returns, and feedback, ensuring optimal availability and conversion rates. The app also boosts customer lifetime value with advanced behavioral segmentation, allowing you to choose from pre-existing segments or create custom ones. By integrating NPS data, you gain a deeper understanding of customer preferences and behaviors, helping to prevent churn by identifying at-risk customers. Additionally, you can export customer segments directly to your preferred advertising and communication platforms, facilitating targeted marketing and engagement efforts. Comprehensive dashboards and reports can be sent via email to keep your team informed and aligned.

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Automated reports

Custom segments

Real-time dashboards

Product feedback

Prevent stockouts

Behavioural segmentation

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E2E Wishlist

$15 / Month

8.2

1 Reviews

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Boost sales with easy wishlist integration for enhanced customer retention. Show more

E2E Wishlist is an innovative app designed to help merchants boost customer retention by enabling shoppers to create and manage their personal wishlists directly on their storefronts. Seamlessly integrating with Shopify themes, the app works flawlessly across all devices, ensuring a smooth user experience with minimal setup. This user-friendly functionality encourages customers to revisit and complete their purchases, thereby increasing conversion rates over time. E2E Wishlist is crafted to be lightweight and lightning-fast, offering a simple, yet effective tool for merchants to enhance the shopping experience without any hassle. Its customizable wishlist button easily blends with existing themes, providing a tailored look with minimal configuration. Persistent wishlist storage is linked to customer accounts or browsers, ensuring consistent access and management. The no-code installation feature allows for automatic theme integration and offers robust fallback support, making it an essential tool for any Shopify store owner aiming to improve sales and user engagement.

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No-code installation

Native shopify integration

Cross-device compatibility

Easy wishlist integration

Lightweight and fast

Customisable wishlist button

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CW‑WhatsApp Chat, Abandon Cart

$109-$249 / Month

(4.1/5)

214 Reviews

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SMS & WhatsApp marketing for Subscriber Growth & Retention Show more

TCW: SMS Marketing & WhatsApp is a dynamic marketing automation tool designed to enhance customer engagement and boost sales. This app allows businesses to automate processes like abandoned cart recovery and reactivation of inactive customers while also sending effective SMS notifications and WhatsApp marketing campaigns. Its powerful messaging platform aims to increase customer retention and drive revenue by facilitating personalized 1-on-1 conversations that convert. With a library of pre-approved templates, businesses can effortlessly craft impactful marketing campaigns. Additionally, TCW offers opportunities to grow your subscriber list using robust opt-in pop-ups and innovative tactics like sending scratch card links to potential buyers. The app also enables targeted segmentation to maximize sales and encourages feedback collection through WhatsApp and SMS, helping businesses refine their strategies.

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Engage buyers

Pre-approved templates

Send sms notifications

Reactivate inactive customers

Collect feedback

Targeted segments

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

9.1

162 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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DR UK Duty & Tax Pro

(1/5)

1 Reviews

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Duty and tax refunds made easy for E-commerce returns. Show more

The UK Duty Refunds for Returns app offers a seamless solution for UK shoppers to reclaim customs duties and VAT on returned purchases, enhancing their shopping confidence. This digital tool not only benefits customers but also allows store owners to boost customer retention by streamlining the return process. Additionally, businesses can explore a new revenue stream through a shared commission scheme offered by the app. Users can enjoy a branded Duty Refunds page and dashboard to manage all return claims efficiently. By integrating this app, merchants can improve their store's reputation through better reviews, thanks to the smooth and hassle-free return experience it provides. Optimize customer satisfaction and financial opportunities by leveraging this innovative digital refund solution.

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Vat refund

Duty reclaim

Branded dashboard

Improved retention

New revenue stream

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Xeon ‑ Back In Stock Date

$3.99 / Month

8.2

3 Reviews

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Display back in stock date for a product/variants Show more

Xeon ‑ Back In Stock Date is a must-have app for retailers looking to enhance customer experience by providing crucial information about restock dates. With this app, you can effortlessly display the expected arrival date for out-of-stock items, ensuring that your customers are never left in the dark. This proactive approach helps retain potential buyers who might otherwise look elsewhere due to the uncertainty of product availability. By automating the update of restock dates, the app keeps your inventory information current and your customers engaged. Whether you're managing a single product or an entire range of variants, Xeon helps you manage expectations and build trust. In doing so, it not only helps prevent lost sales but also fosters a sense of transparency and reliability that can convert visitors into loyal customers.

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Display arrival date

Automate date showing

Variant-specific dates

Customer updates

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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Personalized campaigns

Loyalty programs

Drag-and-drop builder

Custom segments

Real-time segmentation

Feedback tools

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Customer Accounts Deluxe

$29-$99 / Month

6.7

21 Reviews

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Boost Sales: a Modern Customer Account Page, Wishlist & More Show more

Deluxe: Account & Loyalty is designed to elevate the customer account experience for merchants with its user-friendly interface and powerful features. With a simple 1-click installation, businesses can offer enhanced account management tools such as displaying order history with images, profile management, and easy re-order options. This app is ideal for businesses focusing on driving repeat purchases and improving customer retention by offering loyalty rewards, a wishlist, and convenient social logins via platforms like Facebook, Google, and Apple. The enhanced account page includes features like recently viewed items and quick contact options, making it easier for customers to interact and engage with the brand. Deluxe: Account & Loyalty seamlessly transforms first-time buyers into loyal customers, fostering deeper relationships and ultimately increasing sales. With its customizable profile management, merchants can add custom fields to better cater to individual customer needs and preferences.

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Patch Customer Retention

$295 / Month

(2.3/5)

6 Reviews

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Every retention and marketing tool you need under one login. Show more

Patch Customer Retention is a powerful app designed to help businesses increase their revenue by effectively bringing customers back. With its suite of automated retention tools, Patch enables you to intimately understand buyer behavior, ensuring that your sales continue to grow. The app offers a variety of features such as automated customer journeys, allowing you to effortlessly manage and optimize retention efforts. Engage your audience through tailored email and text campaigns, while also maintaining communication with integrated website chat and text messenger options. Enhance customer loyalty with reward strategies and foster credibility through review and ratings building. Additionally, Patch provides robust customer analytics and insights, enabling you to make informed decisions based on comprehensive behavioral data. Expand your customer base and establish stronger connections with the included referral program and other engagement tools.

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Referral program

Email campaigns

Customer insights

Customer analytics

Text campaigns

Loyalty rewards

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Mave Thank You Page

$12.99 / Month

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Streamlined post-purchase, enhancing customer experience Show more

Mave Thank You Page is a dynamic app designed to transform your Shopify store's Thank You page into a powerful tool for sales enhancement and customer retention. By integrating the app, you can engage customers immediately through the Instant Buy feature, allowing seamless add-ons to their recent purchase. Enhance customer loyalty with personalized product suggestions that tap into their preferences. Keep them returning with exclusive, real-time coupons tailored for repeat buyers. Furthermore, strengthen connections and brand loyalty by offering effortless social media integration directly from the Thank You page. Elevate your post-purchase strategy and unlock new opportunities for increased sales and engagement with Mave today.

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Instant buy

Exclusive coupons

Personalized suggestions

Social media links

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Fealty: Loyalty & Cashbacks

$19-$99 / Month

8.2

2 Reviews

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Boost AOV via tiered loyalty programs with cashback/discounts Show more

Fealty: Loyalty & Cashbacks is a powerful app designed for Shopify merchants looking to enhance customer retention and boost sales. With Fealty, you can convert one-time buyers into devoted, repeat customers by offering enticing cashback rewards and special discounts. By creating FOMO with expiring credits, you can drive more sales and elevate your conversion rates. The app's in-app banner streamlines the process of new account creation, making it easy to grow a loyal customer base. Fealty offers customizable loyalty levels and VIP tiers based on spending, as well as a choice of reward types, including cashbacks and discounts. It automates the application of rewards at checkout, ensuring a seamless and satisfying customer experience. Additionally, the app features a comprehensive dashboard and reporting suite to help you efficiently monitor and maximize the ROI of your loyalty programs. Sign up today to experience the benefits and watch your sales and average order value soar.

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Loyalty levels

Reward types

Time-based tiers

Automate rewards

Dashboard reports

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Pushdaddy Push Notifications

(2/5)

1 Reviews

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use push notifications to send promotional offers Show more

PushDaddy Push Notifications is a versatile web push notification app designed to seamlessly integrate with your store, requiring no additional setup. This powerful tool aids in enhancing customer retention by keeping your audience engaged through timely notifications. One of its standout features is the automated abandoned cart recovery, addressing the common challenge of recovering potentially lost revenue from abandoned shopping carts. Merchants can customize a sequence of three automated push notifications to re-engage customers and encourage completed transactions. In addition to this, PushDaddy allows you to send targeted push notification campaigns to entice store visitors to return and complete their purchases. The app also effectively informs customers about special offers, restocks, and flash sales, further driving sales and customer engagement. With PushDaddy, retailers have a robust solution for boosting sales and maintaining a strong connection with customers.

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Back in stock alerts

Automated cart recovery

Promotional messages

Visitor return campaigns

Flash sale notifications

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SuperAGI Marketing (Contlo)

7.5

75 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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ShopAgain Email, SMS, Whatsapp

$15-$99 / Month

8.2

24 Reviews

Marketing automation with seamless AI powered recommendations Show more

ShopAgain is a powerful marketing tool designed to transform one-time shoppers into loyal repeat customers using personalized, multichannel campaigns across Email, SMS, and WhatsApp. It offers pre-purchase conversion flows such as Welcome Series, Abandoned Cart reminders, Browse Abandonment notifications, Back-in-Stock alerts, and Price Drop messages to effectively engage potential buyers. For existing customers, ShopAgain provides post-purchase retention strategies like Cross-sell & Upsell opportunities, Thank You messages, Purchase Anniversary celebrations, Replenishment reminders, and Winback campaigns. The app includes an Autopilot plan that automates branded Email and SMS flows, such as solving abandoned cart issues. With SMS functionality in 150+ countries and AI-powered cross-selling and upselling capabilities integrated into website widgets and emails, it enhances customer interaction. Additionally, users can leverage popups and forms to boost subscriber lists and utilize detailed, AI-driven customer segments with over 12 prebuilt options for targeted marketing.

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Customer segmentation

Ai recommendations

Omnichannel campaigns

Pre-purchase flows

Post-purchase flows

Website widgets

AI SEO Booster & LLM Ranker

$19-$199 / Month

8.2

11 Reviews

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Optimize engagement and boost sales with AI-driven user analytics. Show more

UserAnalytics.AI - Track Users is a powerful app designed to help businesses understand their customers better and boost sales through insightful, data-driven strategies. With this app, you can track detailed user behavior and go beyond anonymous interactions by focusing on authenticated user activities. Our AI-powered segmentation allows businesses to efficiently group customers based on their engagement and activities, providing a deeper understanding of audience dynamics. The app offers automated retention campaigns to re-engage inactive customers through AI-driven emails and notifications, helping to reduce customer churn. Additionally, it identifies at-risk customers and provides insights into the factors leading to churn, enabling timely intervention. UserAnalytics.AI also delivers actionable insights on user drop-off points and checkout behaviors, empowering businesses to optimize conversions and build better engagement strategies. Whether you're an online store or a service provider, this app equips you with the tools needed to transform user data into effective growth strategies.

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User behavior tracking

Churn prediction

Engagement improvement

Ai audience segmentation

Automated retention campaigns

Trend identification

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NUPI

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Boost customer retention with customizable loyalty rewards and engagement features. Show more

NUPI is a powerful app designed to boost customer retention and engagement for merchants through its fully customizable loyalty and referral features. By offering rewards such as points for purchases, registrations, and referrals, NUPI effortlessly encourages repeat sales. Its intuitive backend system allows merchants to tailor loyalty rules, monitor customer activity, and assess program performance. Featuring a seamless points-based system and a customizable pop-up, NUPI aims to enhance the overall shopping experience for customers. Users can redeem points for discounts, free shipping, and more, making the rewards system both attractive and beneficial. Additionally, NUPI facilitates an easy-to-implement referral program that rewards both the Referrer and the Referee, promoting a cycle of continued engagement and growth.

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Referral system

Activity tracking

Performance analysis

Customizable loyalty rewards

Points-based system

Engagement features

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Gaze ‑ Order Analytics

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Upsell Recommendations After Order. Data Analytics for Upsell Show more

Gaze ‑ Order Analytics is a powerful app designed to enhance your sales strategy by tracking products customers viewed but didn't purchase. By identifying these unordered products, you can strategically offer your customers discounts on items they previously showed interest in, boosting the likelihood of repeat purchases. The app leverages unique analytics to provide insights into customer behavior, helping you understand what shoppers considered buying. This information enables you to tailor your marketing efforts, leading to increased customer engagement and satisfaction. Gaze ‑ Order Analytics not only aids in capturing missed sales opportunities but also strengthens your relationship with customers. Ideal for businesses seeking to optimize their sales funnel, this app can be a valuable tool for increasing customer retention and driving sales growth.

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Post-order discounts

Upsell recommendations

Track unordered products

Increase repeat orders

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Poinz: Loyalty & Rewards

$14-$69 / Month

8.2

2 Reviews

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Turn First-Time Purchasers Into Loyal Customers Show more

Poinz: Loyalty & Coupons is a dynamic app designed to elevate customer loyalty and drive sales growth for online retailers. This easy-to-use platform empowers businesses to create bespoke rewards programs, enabling the launch of loyalty points and coupons in mere minutes without any coding skills required. Poinz helps turn occasional shoppers into dedicated brand champions by providing incentives for repeat purchases. The app offers seamless integration with various e-commerce platforms, including compatibility with Klaviyo, ensuring a smooth addition to your existing store operations. With robust tools for program management and detailed analytics, businesses can make informed, data-driven decisions to maximize customer lifetime value. By enhancing repeat customer engagement, Poinz supports cost-effective sales strategies and minimizes customer acquisition expenses. Customize your loyalty program's appearance to align with your brand's style and watch your customer base grow and thrive.

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Customizable design

Detailed analytics

Coupon rewards

Seamless integration

Reward points

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Notifio: Web Push, Email & SMS

$9.99-$49.99 / Month

9.1

24 Reviews

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Increase customer retention, abandoned cart recovery & more. Show more

Notifio: Web Push, Email & SMS is a comprehensive automation app designed to streamline your marketing efforts through web push notifications, emails, and SMS. It offers ready-to-use automation workflows to address key customer engagement strategies such as welcome messages, abandoned checkout and browser recovery, and notifications for restocked items and price drops. Additionally, Notifio allows businesses to create customer winback strategies, cross-sell and upsell offers, and initiate review requests through its intuitive visual workflow builder. The app is designed to enhance multi-channel marketing automation, enabling businesses to run targeted campaigns with attractive offers to re-engage customers and boost sales. Its features include easy synchronization of existing customer data and detailed reporting on subscriber actions and recovered sales. Notifio empowers businesses to protect against cart abandonment and seamlessly manage customer engagement, helping drive increased store traffic and revenue.

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Abandoned cart recovery

Multi-channel campaigns

Price drop alerts

Back in stock alerts

Email marketing

Web push notifications

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LS Direct

$500 / Month

8.2

2 Reviews

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Supplement your direct mail campaign with your shop data Show more

LS Direct is a cutting-edge app designed to revolutionize the way retailers engage with their audience through highly-personalized and intent-driven programmatic direct mail campaigns. By leveraging deep data expertise, LS Direct empowers businesses to effectively transform prospects, retain existing customers, and reactivate lapsed buyers. As a comprehensive solution, it offers end-to-end services including predictive planning and analytics, creative services, printing and mailing, and detailed campaign analysis—all managed in-house. With a focus on predictive analytics, the app optimizes ROI by targeting shoppers for next-day mail follow-ups, ensuring timely and relevant communication. Seamlessly integrating data-driven creative services, LS Direct ensures consistent brand messaging across all platforms, enhancing customer experience and engagement. This one-stop shop provides retailers with the tools needed to execute measurable and impactful direct mail marketing campaigns.

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Campaign analysis

Predictive analytics

Creative services

Printing and mailing

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 235 Apps

retainwise repeat revenue

E2E Wishlist

CW‑WhatsApp Chat, Abandon Cart

Marsello: Loyalty, Email, SMS

DR UK Duty & Tax Pro

Xeon ‑ Back In Stock Date

Wigzo ‑ Text, WhatsApp, Email

Customer Accounts Deluxe

Patch Customer Retention

Mave Thank You Page

Fealty: Loyalty & Cashbacks

Pushdaddy Push Notifications

SuperAGI Marketing (Contlo)

ShopAgain Email, SMS, Whatsapp

AI SEO Booster & LLM Ranker

NUPI

Gaze ‑ Order Analytics

Poinz: Loyalty & Rewards

Notifio: Web Push, Email & SMS

LS Direct