Jeff (Jefferson Q) from the Yotpo Support Chat was helpful, knowledgeable, and efficient. He helped solve my problem quickly and made my job easier as a result. Thank you, Jeff!

I had the pleasure of working with Stephanie from Yotpo support, and she was absolutely fantastic! She quickly understood my issue and resolved it in no time, all while showing an impressive knowledge of the platform. Her professionalism, clarity, and efficiency made the whole experience stress-free. It’s rare to come across such a combination of expertise and genuine helpfulness—thank you, Stephanie, for going above and beyond!

App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.

Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!

Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount

Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.

Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!

Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.

Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.

Excellent customer service with Rodney D. ! Quick response, very friendly, and professional throughout. Highly recommend. <3

Christian was so helpful in helping me integrate my rewards system onto my live website! He was patient and experienced in assisting me with my troubles. Always a pleasure to work with yotpo and chatting to the friendly customer service team. Thanks Yotpo!

We've been using YOTPO Loyalty & Rewards Progam + Yotpo Reviews for more than 2 years now and our customers are really engaging. Also Customer Service is always ready to tackle our questions and bring helpful solutions to the table.

Really like the support chat, Yotpo support is very helpful when you need help from Yotpo. Christian supported me and fixed my concern.

Thank you, Jeff! My live chat agent helped me resolve an issue that Yotpo specialists and Shopify Plus Support could not figure out for over a week! Good support is what all apps need. Thankful for Jeff and his patience in answering all my questions to get this issue resolved.

many features, such as tiers, are not even in the pro plan, there is no support, and the sales representative gave us a free trial, which we were charged for, and the money was never returned in full, more than two weeks

Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.

Great customer service with Nyle M. He quickly helped us correct an error. We hope that Yotpo will help us greatly in the future.

support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.

It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff was a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.

We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!