We've been on the loyalty program for a few months now and our customers are enjoying engaging with the program. We've had a few instances where we've had to reach out to customer support and they're always happy to help. Recieved great customer service from Maritel today. Thanks YOTPO!

Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.

Yotpo Loyalty has been a core partner of ours for some time now. Their platform support is top notch, responds quickly, provides resources, and is very friendly and helpful.

Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!

Maritel is a great help and never fails to answer all of my questions. I really appreciate the kindness and quick response they can provide. Maritel deserves the world!

The app was working for us in the beginning, and for some reason it's not anymore. We are trying to figure it out with the support, but they are useless. For the amount we pay, there should be better support!

Hello, I was assisted by "Jeff" and they were able to resolve my inquiry for the customer within minutes! Love this chat feature! Thank you! :)

I have been using this app for 8 years along with their other apps, Yotpo Reviews and Yotpo SMSbump. I waited way too long to delete their clunky apps. And because I was a long time member, they thought the need to disconnect my Klaviyo integration because I was grandfathered into their old plan and wasn't paying their "Premium Price". That's not MY FAULT! When I had an issue, they would try to get me to upgrade. Why would I want to upgrade and pay more money for less when I have been using your app since August 2017? Yotpo has left me with a very bad taste in my mouth.

Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!

We've used Yotpo for Loyalty and Reviews for 5+ years and love it! They enable you to create a program tailored to your business's needs and your customers' wants. Not to mention their support team is always there to help. Maritel saved me hours of manual work this morning by taking the time to answer all my questions and helping me adjust points for a few thousand customers. Thanks so much to Maritel and the rest of the support crew.

Rodney was so helpful in helping me apply points in a batch upload including manually opting in customers to the loyalty program!

Yotpo chat service is great! Very helpful, fast and able to understand my issues and questions. Nyle M was especially helpful setting up and clarifying earning rules.

Fabulous customer service! Jeff was great and all the customer support staff have always given clear simple resolutions. Thank you!

Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!

Prompt, clear and helpful advice from Yotpo support team (Gabriel S) resolving teething issues with the app on site. Very happy with the support so far.

Shout out to Jeff! Any issues we have are resolved quickly and communication is always clear and timely. We truly appreciate the efficient support from Jeff and the rest of the Yotpo team.

The chat is very helpful with any queries and solving any issues. Stephanie is always very responsive and quick to help with any questions or issues I am experiencing.

Customer support is always available with good service. Thank you to the Yotpo team and John B on our latest exchange!

Alsher C was of great assistance. As both of us being CS reps, we were able to help the client both on our parts. Great team work!

I have used Yotpo as a Site Merchandiser for awhile now and greatly appreciate their help. The chat feature is extremely helpful when you need an answer quick and today, Maritel was on and helped me out lickitysplit. I learned more about earning rules from them and fixed the issue I was having. Great service all-round.