overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..

Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!

Fantastic app with excellent support! The setup was smooth, and everything works just as expected. I had a few questions along the way, and the support team—especially Ezra—was incredibly helpful and quick to respond. It's great to see an app backed by such dedicated customer service. Highly recommend!

The support team has been incredibly responsive and helpful throughout, making it a smooth experience. Highly recommend this app for building stronger customer relationships.

Smile has been great for building customer loyalty. It’s easy to set up, simple for customers to use, and works seamlessly with our Shopify store. The support team is responsive and helpful. Highly recommend!

Amazing app! Easy to set uo and has any feature that you would want. Lots of customizable options to set your rewards just the way you want them.

Smile support are incredibly helpful and available to support you whenever you are in need. Great values are behind their support team which is rare to find in current times. Thank you Lynn.

We've used Smile for years and are looking for ways to optimize. I reached out to support with multiple questions, and they were very able to help me with all of them, which isn't always the case. I appreciate the quick and thorough responses from their support team.

I'm brand new to this ... but I can say for certain that the help I got through their chat mechanism really helped me along. I had a few questions about how the app was going to work. I dealt both with Cole and Lisa and quickly got answers to my questions, strategy hints and technical help. I waited on average - about 10 minutes for help (they said I'd get it within 4 hours so this was a relief). Hopefully use of the SMILE app will be smooth sailing, but for what it's worth; I'm happy there are people "nearby" to help if I have problems

This app is SO worth it. We recently switched our POS to Shopify and our in store customers are loving the new rewards so much more than our old system. Before they had to wait for a monthly batch to use them. Now they can use them on their next purchase. And the Smile apps customer service is top notch. Andrea helped me weed through a lot of time to fine tune our setup.