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Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Develop by Smile.io

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Rewards Program

    Launched Dec 01, 2014

    Categories

    Built by Smile.io

    Email :

    [email protected]

    Address

    PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Introduction Video

    Description

    Create your own loyalty and rewards program to turn first-time customers into forever customers

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
    • Encourage repeat purchases by rewarding every order with points & VIP status
    • Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
    • Drive sales with points bonus events
    • Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
    • Optimize your loyalty program by comparing performance with similar stores

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    The Gaming Guild

    Aug 19, 2025  on Shopify

    Excellent support team! They also offer a broad range of highly customizable features which is important if you're a business wanting to make sure that your brand is homogenous with apps like Smile!

    Salt Boutique

    Aug 19, 2025  on Shopify

    We installed Smile recently on our website and so far we are very happy with it. Their customer service is outstanding, always available to help.

    Vara Barn

    Aug 18, 2025  on Shopify

    So far it has been great, we ran in to some issues that wasn't smile app related I just thought it was and the team worked hard to help us and went above and beyond to find a solution to our issue turned out it was another app that was blocking smile and we were able to have this resolved with the information received from smiles technical team, thank you Angie!

    GREEN LIFE CYPRUS

    Aug 17, 2025  on Shopify

    Smile.io has been an excellent addition to our Shopify store. The app is intuitive, reliable, and has helped us create a rewarding experience for our customers. The support team is fantastic—always quick to respond, friendly, and genuinely helpful. I truly appreciate the personal touch and professionalism. Highly recommended!”

    Jessup Beauty

    Aug 14, 2025  on Shopify

    Smile is truly amazing. We do love the app that genuinely care about their customers. Many thanks for Lynn, Erza, and Andrea for being super responsive, patient, and helpful every single time to guide us through setting up our loyalty program. And thanks to Cole and Karen cuz they really listen to what we need, help us improve, and always help us get the most out of the app. Honestly, it feels less like working with an app provider and more like having teammates who have your back. Highly recommend!

    Glossop Pick n Mix

    Aug 12, 2025  on Shopify

    Jade was very helpful with the questions i had today on live chat. They answered my questions, and resolved my issues quickly and clearly.

    Discount Coffee

    Aug 12, 2025  on Shopify

    Erin was absolutely fantastic! She not only quickly understood the issue I was having but also explained exactly why it was happening in a way that was easy to understand. She walked me through the solution step-by-step, stayed friendly and patient the entire time, and even made sure to confirm everything was working perfectly before wrapping up. Her communication was clear, her expertise was obvious, and her positive attitude made the whole process a breeze. I truly appreciate the extra care she took to ensure I felt confident moving forward. If all support experiences were like this, troubleshooting would never be stressful. Thank you, Erin!

    SafeStyle Eyewear

    Aug 12, 2025  on Shopify

    Customer service is exceptional! The team has been very timely in their responses and always come back with solutions.

    Ashley Irene Boutique

    Aug 12, 2025  on Shopify

    Excellent Customer service. Very helpful, helped me through when I did not understand and was patient and kind. 10/10

    Coffee Addicts

    Aug 12, 2025  on Shopify

    They responded in 5 hours and we got the issue resolved in less than 24/hrs. Great help, thanks Lynn & Shelby

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