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Smile: Loyalty Program Rewards logo

Smile: Loyalty Program Rewards

Develop by Shopify

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Program Rewards

    Launched Dec 01, 2014

    Categories

    Built by Shopify

    Address

    Waldeck Pyrmontlaan 12, Wassenaar, 2243HM, NL

    Website Support Portal Privacy policy Tutorial FAQ Document
    Synctrack Order Tracking Page logo
    (59 Reviews)
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Launch a loyalty program in minutes — with points, rewards, VIP tiers, referrals and more.

    Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today!

    Smile makes it easy to create a fully branded loyalty program that keeps customers coming back. Reward purchases with points, offer exclusive VIP perks, and thank your biggest fans for sharing with friends. Run engaging promotions like 2x points weekends and special VIP pricing to drive conversions, amplified across every channel with Klaviyo. Powerful analytics give you clarity, confidence, and benchmarks against top brands. Join thousands of Shopify merchants growing with Smile today! more
    • Create a powerful loyalty program in minutes — points, VIP, referrals & more
    • Customize every detail to match your brand's look and feel
    • Embed loyalty on product pages, at checkout, with a modern loyalty page
    • Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
    • Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    Bold Space Candle Co.

    Nov 05, 2025  on Shopify

    App works great and helps my customers and my business grow. Customer service is quick to respond and Andrea fixed my issue seamlessly!

    Sunny Fruit®

    Nov 05, 2025  on Shopify

    Great app! Easy to use, easy for customers, and when I had an issue, Shelby was super helpful to clarify and support as needed.

    Ahlo

    Nov 04, 2025  on Shopify

    The starter plan is just ridiculous. For 50$ they dont let you do anything. worst costumer support too.

    Rosebud & Jo

    Nov 01, 2025  on Shopify

    Super easy to set up and customize & the app integrates seamlessly with Shopify. Smile.io has helped us reward our loyal customers!

    Azalea Wang

    Oct 31, 2025  on Shopify

    Everyone on the team was kind and really helpful! A special shoutout to Lynn — she did such a great job helping me out and made the whole thing super easy. Thanks again!

    MPR Tools & Equipment

    Oct 29, 2025  on Shopify

    Shelby assisted me well in all my countless inquiries. Kudos to your CS team; she deserves a raise! :)

    Barefoot Asia

    Oct 29, 2025  on Shopify

    It was really helpful to have Erin assist and guide me with solving different technical problems and how to integrate work flow with Smile~ Erin provides detailed and thoughtful assistance and asking the right questions to help me. Really appreciate it! Just that I find Smile system does have a lot of improvement to make, for example customer reminder emails should have more built in customisable functions eg description text space, and more criteria provided to create VIP tier settings (example not only based on customers' purchase amount / points earned, but also specific order numbers, duration, etc) also the bonus campaign is only limited when there is one "earn points by making a purchase method", so now if we got more than one way, we are not allowed to use the bonus campaign unless we pause them. So i find it not friendly enough despite of the fee we are paying for this system.

    BotanicaOnline

    Oct 29, 2025  on Shopify

    Andrea was very kind and attentive. She helped me resolve my issue quickly and efficiently. Excellent customer service — thank you so much for your help!

    Dream Nu

    Oct 28, 2025  on Shopify

    Tried to use for consignment and POS, spent hours trying to get it to work, but couldn't get an exact amount for a customer to carry over to POS. Tried support, their AI was helpful, but it took over an hour to connect me to someone and they didn't look at the issue and then just stopped replying.

    QualDerm Partners

    Oct 24, 2025  on Shopify

    Lisa was incredibly helpful with setting up the account. Not only did she assist, but she went above and beyond, offering documentation for my staff. Great job Smile.io and Lisa! Side note - Lisa is going to mention this to the developers but offering a point multiplier for birthday rewards would be fabulous

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