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9.7
Smile: Loyalty & Rewards logo

Smile: Loyalty & Rewards

Develop by Smile.io

$49-$999

/ Month
Free plan available
  • Verified

    • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points
    6,047 Reviews
    9.7
    Claim Offer
    Try for Free

    About Smile: Loyalty & Rewards

    Launched Dec 02, 2014

    Categories

    Loyalty and reward Popup

    Built by Smile.io

    Email :

    [email protected]

    Address

    PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

    Website Support Portal Privacy policy Tutorial FAQ Document

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    Introduction Video

    Description

    Create your own loyalty and rewards program to turn first-time customers into forever customers

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
    • Customize the rewards launcher, panel, and emails to match your brand aesthetic
    • Encourage repeat purchases by allowing guest shoppers to earn points
    • Integrate with all your favorite apps for email, reviews, and customer service
    • Remind customers of their points & referral link with Nudges to boost engagement
    • Auto-translate your entire loyalty program to one of our 6 preset languages

    Loyalty and reward features

    • Program types: Referrals, Reward programs, VIP tiers
    • Rewards you can offer: Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, Points, POS rewards

    Popup features

    • Pop-up types: Cart pop-ups, Discounts, Rewards
    • Managing pop-ups: Editor tool, Templates, Translation, Triggers and rules

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Rating And Reviews

    Front Room Underfashions

    Nov 17, 2024  on Shopify

    Oyin Handmade

    Nov 17, 2024  on Shopify

    Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations. Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

    SabersPro

    Nov 17, 2024  on Shopify

    Great app and quick support. I think it is missing analytics about the emails being sent to customers.

    BAIE Wines

    Nov 16, 2024  on Shopify

    Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

    TRULY BLESSED BREW

    Nov 15, 2024  on Shopify

    Surplus

    Nov 15, 2024  on Shopify

    Excellent service à la clientèle

    i am boho

    Nov 15, 2024  on Shopify

    Jade was a great help to me. Super-fast response as well.

    Maître Philippe & Filles

    Nov 14, 2024  on Shopify

    I have been looking for a rewards app and tried a couple of them, but I must say smile.io is the best and the support top notch, especially Joana and Jade. Thanks for your help.

    sigikid

    Nov 14, 2024  on Shopify

    Great support!

    Vip Barber Supply

    Nov 14, 2024  on Shopify

    Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

    Show more reviews

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