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Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Develop by Smile.io

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Rewards Program

    Launched Dec 01, 2014

    Categories

    Built by Smile.io

    Email :

    [email protected]

    Address

    PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

    Website Support Portal Privacy policy Tutorial FAQ Document
    BON Loyalty Program & Rewards logo
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    Introduction Video

    Description

    Create your own loyalty and rewards program to turn first-time customers into forever customers

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
    • Encourage repeat purchases by rewarding every order with points & VIP status
    • Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
    • Drive sales with points bonus events
    • Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
    • Optimize your loyalty program by comparing performance with similar stores

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    Can'tdles

    Mar 22, 2025  on Shopify

    The support is the best I've ever had for an app. I've never gotten a canned response, they have addressed every question I've had and helped me figure out things even if it wasn't an issue on Smile's end. The best!!

    Kala Therapy

    Mar 21, 2025  on Shopify

    Smile.io has been an incredible tool for reconnecting with our customers and enhancing brand loyalty. The platform is easy to use, and the features make it simple to reward and engage with our community. What truly sets Smile.io apart is their support team—they have been incredibly helpful, providing all the resources we need and ensuring our program is fully optimized. Their guidance has made a huge difference in our experience. Highly recommend Smile.io to any business looking to build stronger customer relationships! Thank you to Joana who has helped us tremendously!

    Dive Bar Nutrition

    Mar 20, 2025  on Shopify

    Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.

    PERL Cosmetics

    Mar 20, 2025  on Shopify

    Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.

    Black Hawk Japan

    Mar 20, 2025  on Shopify

    We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.

    Vitality CBD

    Mar 20, 2025  on Shopify

    Easy installation and excellent customer service from Hannah with onboarding and from Lynn with customer support - very prompt responses, going above and beyond. Have not had the app go live yet to comment on full functionality.

    Seaco Online

    Mar 20, 2025  on Shopify

    Very pleasant. Support team has been wonderful in providing me with the assistance I need as I learn how to integrate my platform to theirs

    Love on a Hanger

    Mar 15, 2025  on Shopify

    Joana was excellent! I had so many questions and she was very kind and patient helping me answer every question and more!

    RSVLTS®

    Mar 14, 2025  on Shopify

    The customer service and chat response is great. Lynn did a great job solving my problem. When the data that I needed wasn't present on the dashboard, she sent me everything I needed in a raw data file - great for analysis! Dashboard could be a bit more descriptive of the data presented.

    dk active

    Mar 13, 2025  on Shopify

    Cole was super helpful! They gave clear instructions and screenshots on how to resolve the issue I had.

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