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Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Develop by Smile.io

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Rewards Program

    Launched Dec 01, 2014

    Categories

    Built by Smile.io

    Email :

    [email protected]

    Address

    PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Introduction Video

    Description

    Create your own loyalty and rewards program to turn first-time customers into forever customers

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
    • Encourage repeat purchases by rewarding every order with points & VIP status
    • Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
    • Drive sales with points bonus events
    • Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
    • Optimize your loyalty program by comparing performance with similar stores

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    G.A.R.M. Company

    May 02, 2025  on Shopify

    This app is excellent. Setup was simple, customization is straightforward, and most importantly, it’s really user friendly for our customers, making it easy for them to sign in and start earning points right away. The design is minimalist and clean, and it integrates seamlessly with our site. It’s also highly flexible, with plenty of options to let customers earn points in different ways. I had a question about some features and reached out to support. They responded quickly and followed up to make sure everything was resolved and working smoothly. Highly recommend.

    ERWO Pharma Onlineshop

    Apr 30, 2025  on Shopify

    Fast, reliable and top service (had a question about the points and ezra helped me very competently) Thank you

    Grimsupplements

    Apr 25, 2025  on Shopify

    Still they didnt localize the app into my language but still instant help and solutions, thanks Erin, for th detailed explanations and walkthroughs

    Elements

    Apr 24, 2025  on Shopify

    The attendant Lisa cleared up all the doubts I had when I contacted support. Lisa went above and beyond. She provided guidance on resolving an issue related to the referral program. Regarding my experience with Smile.io's programs, I don't have enough insight to provide feedback yet. I joined the company a month ago and am just starting to use the program and monitor the indicators now.

    Belan.J

    Apr 24, 2025  on Shopify

    Andreandana and Cole were very attentive and helpful to my needs and offered us a generous multi-store discount. We are very pleased with the customer service experience!

    TURBRO

    Apr 24, 2025  on Shopify

    Erin was super helpful and patient in guiding me through the correct way to set up points. Really appreciate the support!

    Bayaluxe

    Apr 22, 2025  on Shopify

    I tested more than a dozen plugins, and Smile is the best. It integrates all the functions I need. My customer success manager, Joana, is great and helped me solve many problems. She responded very quickly, was very professional, and taught me a lot of functions. Full marks

    CB

    Apr 22, 2025  on Shopify

    Lynn provided great customer service. She answered all my questions completely and I left feeling really good using the Smile app. Thanks Again!

    JonesTshirts

    Apr 22, 2025  on Shopify

    So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!

    Beauty Box

    Apr 17, 2025  on Shopify

    I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships.

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