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Smile: Loyalty Rewards Program logo

Smile: Loyalty Rewards Program

Develop by Smile.io

$49-$999

/ Month
  • Built for Shopify
  • Free plan available
  • Verified
  • Loyalty program - points, rewards, referrals, & VIP

    App integrations
    Multi-language support
    Coupons and discounts
    Vip tiers
    Membership perks
    Referral programs
    Engagement nudges
    Customizable rewards
    Guest shopper points

    About Smile: Loyalty Rewards Program

    Launched Dec 01, 2014

    Categories

    Built by Smile.io

    Email :

    [email protected]

    Address

    PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

    Website Support Portal Privacy policy Tutorial FAQ Document
    BON Loyalty Rewards Program logo
    (1,495 Reviews)
    $25-$349 / Month
    • Free Plan Available
    • Verified
    • Sponsored

    Loyalty rewards program with points, POS, referrals &...

    Introduction Video

    Description

    Create your own loyalty and rewards program to turn first-time customers into forever customers

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

    Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
    • Encourage repeat purchases by rewarding every order with points & VIP status
    • Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
    • Drive sales with points bonus events
    • Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
    • Optimize your loyalty program by comparing performance with similar stores

    Tutorial Video

    Related Video

    Pros

    • No coding required for setup
    • Easy integration with various apps
    • Highly customizable to match brand aesthetics
    • Supports multiple languages
    • Offers various types of rewards and programs
    • Comprehensive support from a responsive team
    • Positive feedback on customer service and support
    • Effective at boosting sales and brand loyalty
    • Good documentation available
    • Free plan available that works well for some users

    Cons

    • High cost for small businesses
    • Some features locked behind higher-tier plans
    • Issues with translating certain elements fully
    • Complaints about slow response time for support
    • No live chat support for quick assistance
    • Difficulty in setup for some users
    • Not available for Shopify's Starter Pack users

    Top Helpful Reviews

    Fastachi

    Sep 05, 2025  on Shopify

    Helpful and understanding support team. Thanks Jade, for resolving my setup issue with the web platform changes.

    Irresistible Boutique

    Sep 04, 2025  on Shopify

    I want to give special recognition to my rep - Cole for going above and beyond in helping me customize my loyalty program. It took many conversations and quite a bit of pivoting, but he never lost patience and consistently delivered solutions tailored to my needs. His dedication, professionalism, and outstanding customer service made the process successful. Truly 5-star support—I couldn’t be more grateful!

    Wild For Salmon

    Sep 03, 2025  on Shopify

    After a few emails bouncing around between agents, I finally got to Lynn. Once I explained the situation, she had me squared away in no time. If I’d gotten Lynn from the start, this would’ve been a no-brainer 5/5 — she’s the MVP here!

    Audience Wonderland

    Sep 03, 2025  on Shopify

    Lynn was amazing! She took time answering all my crazy questions as I got set-up. There was nothing she left unsolved. If I need help again, I hope she is available! Thanks again!

    Vow Studio

    Sep 01, 2025  on Shopify

    Very clean and easy to use. Very helpful staff - Erin, she understood all my needs and explain things very clearly.

    Eyez On U Events

    Sep 01, 2025  on Shopify

    I have had the app for years and it is good for points and rewards and the customer services is great. I just had assistance today from Lynn who was very helpful of refunding my fee for an upgrade I didn't want. Downside. Smile is not customer friendly meaning it is very hard for customers to see their balance and understand how to turn their points into discounts unless you purchase to $200 monthly plan which includes the loyalty hub. I decided to go to another loyalty app just because I wanted to give my customers a more effective app that was cost effective for my business

    Lovingly

    Sep 01, 2025  on Shopify

    Aldrig har jeg oplevet så sublim support! Utrolig hjælpsomme og de slipper dig ikke før at du har det hele opsat som du ønsker - så taknemmelig for al den hjælp jeg har fået til opsætning og guidning.

    Ohana Nutrition LLC

    Aug 31, 2025  on Shopify

    The Smile app has been one of the easiest loyalty and referral apps I’ve set up on Shopify. Their support team, Cole, Shelby, and Lynn, were always quick to respond and incredibly helpful with any technical questions I had. If a feature wasn’t available, they didn’t just brush it off; they passed along recommendations to their product team as possible future enhancements. Unlike many other apps with endless chatbots or large teams of agents giving generic responses, Smile has a small team of real people who actually care and help you get your program up and running. That personal touch really stood out. I’ve been very happy with both the level of service and the product itself, and I’m already seeing Smile make a positive difference in my customer lifetime value. Highly recommend!

    Plume Ridge Bottle Shop

    Aug 29, 2025  on Shopify

    I was shopping around for a rewards program for our store and I reached out to Smile with some questions. Their team was super helpful and responsive. Andrea, Lynn, Cole, Shelby and their entire team helped answer any questions I had. Setup was easy too. EDIT: I had some follow up questions and Lynn was super helpful and answered all my questions very quickly!

    Attire Focus Boutique

    Aug 28, 2025  on Shopify

    10/10, Lisa went out of her way to provide me screenshots to explain my question. She also checked back in with me after a day to see if I had any more questions. Thank you so much for your help!

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