I am not a tech person at all. Lynn provided excellent customer support and resolved the issue quickly. I am so grateful and thankful! I’m excited to use the Smile.io app for my boutique.

Jade help me out on support. It was quick and efficient! I highly recommend them for your Shopify Loyalty program.

Lynn from Smile.io was a huge help, and very kind and easy to work with. I deeply appreciate the customer service she provided.

I’m currently testing the application, and Joan’s support has been absolutely crucial in helping me make my decision. I’d like to thank her for her patience, clear explanations, and willingness to guide me through every step of the process. Her assistance made the experience much easier and more enjoyable.

I'll be honest with you, as a small business owner trying to wear a million hats I lost track of just how valuable this program has been for us until recently. And when I opened up the details and saw just how many of our customers are using it, it speaks for itself. To be honest, we almost canceled this service because the rates seem daunting when you first look at them. But when you compare it to the incremental revenue that it drives, it does pay for itself fast and then generates a great ROI. Also the customer service has been terrific!

Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!

Erin is super helpful, now on a few occasions ive needed help and ive had chat conversations with her. They really do put their customers 1st!! Highly recommend Smile Till next time, thanks Jo - Chop n Grow

Andrea was great to work with. Smile earned the business of a very happy customer... That is all because of her professional communication, positive attitude and great customer service skills

Shelby & Lisa assisted me well in all my countless inquiries. Kudos to your CS team; she deserves a raise! :)

Apps need to work how you need them too. When they dont you need to know why. The support from this team was excellent in discovering why something wanst working and letting me know so I can change the right settings. Having a REAL person to interact with was more helpful than any AI.