Support is unlike any other i've received, very clear help and instructions on how to get out of certain situations, timely replies are a norm on this app which is crucial for success. Great app and easy to use as well.

The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions. I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.

We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas

Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!

overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..

Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!

Fantastic app with excellent support! The setup was smooth, and everything works just as expected. I had a few questions along the way, and the support team—especially Ezra—was incredibly helpful and quick to respond. It's great to see an app backed by such dedicated customer service. Highly recommend!

The support team has been incredibly responsive and helpful throughout, making it a smooth experience. Highly recommend this app for building stronger customer relationships.

Smile has been great for building customer loyalty. It’s easy to set up, simple for customers to use, and works seamlessly with our Shopify store. The support team is responsive and helpful. Highly recommend!

Amazing app! Easy to set uo and has any feature that you would want. Lots of customizable options to set your rewards just the way you want them.