Fijne app, die inzichtelijk maakt wat er op je website gebeurd en wat klanten zien. Ze helpen je direct bij vragen, zijn super vriendelijk en geven regelmatig gratis boosts voor je account!

its not that good, there is alot of alternative that are better. Use that instead of this. Its not collecting all the data so its bad. Also sometimes its saying other things like somone did a atc worth of 100 pound but its actually 30 pound so the tracking system is bad

This Propel Replay is a game-changer for understanding customer behavior! It provides clear and insightful session replays, allowing us to see exactly how visitors interact with our store—where they click, scroll, and drop off. The heatmaps and playback features help us identify pain points and optimize the user experience. Installation was seamless, and the interface is user-friendly. It’s been incredibly useful for improving conversions and troubleshooting any usability issues.

I was using their biggest competitor before, but their pricing became unrealistic. Because of thatt reason I tried Propel replays. The app is really straight forward and easy to navigate. Support is available even on a free plan. I think their pricing structure is reasonable.

Quiero destacar mi experiencia con Propel Replay and Session Record de Shopofy, una herramienta excepcional que ha marcado la diferencia en la gestión de mi tienda online. Gracias a su generoso apoyo, pude acceder a funcionalidades extra de forma gratuita, lo cual me ha permitido optimizar la experiencia de mis clientes y potenciar la eficiencia de mi negocio. Lo que realmente distingue a estas herramientas es su facilidad de uso y la precisión en el análisis del comportamiento de los usuarios. Con Propel Replay, he podido identificar áreas de mejora y adaptar mis estrategias de marketing de manera proactiva. La grabación de sesiones con Session Record me ha permitido entender mejor cómo interactúan mis clientes en tiempo real, lo que se traduce en decisiones más acertadas y en una experiencia de compra más fluida.

TODO PERFUME, LA APP FUNCIONA GENIAL RECOMIENDO ESTA APLICACION PARA VER SEGUIMIENTO DE LOS CLIENTES Y COMO INTERACTUAN TODO PERFUME, LA APP FUNCIONA GENIAL RECOMIENDO ESTA APLICACION PARA VER SEGUIMIENTO DE LOS CLIENTES Y COMO INTERACTUAN

Great app, helps a lot understand customer behaviour and bottlenecks. Also great insights on Add to carts etc. Since our Shopify Tracking is broken and Shopify doesnt help this app helped us a lot!

What an amazing app! So easy to watch store behavior of your customers and the team is helpful when help is needed!

Just started using Propel app and have already made some changes to my site based on what I am seeing. Also, seeing some weird stuff on my site pages that I did not know what happening. Very valuable from day one, highly recommended.

Propel Replay delivered exactly what it promised! It’s easy to use, reliable, and does the job seamlessly. I appreciate the smooth experience and how well it performs. Highly recommend to anyone looking for a solution that truly works!

This app was a lifesaver. We caught a user experience issue with color swatches and sizes in the playback. Our conversion rate increased almost immediately after the fix. Thanks for making an easy to use app that does what it says it will do!

No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint. False marketing. Free Sampler membership in the Pricing's options not available after installing the app. Pageviews limit reached right from the start.

Great for getting a look at what shoppers are doing, or not doing. It's been really helpful in getting data to tweak the site design. It works well and it's quick with recorded sessions being available in seconds.

The app works very well, it shows the most we want to see in the active session. What I would suggest or like to be added on is when our clients watch a video that we can see that session too in recording. Overall, it's an amazing app. I recommend !

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

Great to see what customers are doing. Also really good support team helped me out in a flash. I like the app.

The app works great and is much more competitively priced than the alternatives. In my experience what makes or breaks an app is the customer service and here it's fast and outstanding. Big thanks to Hernane for dealing with my queries today. Definitely recommend this app.

So far, very impressed. Wish I can download videos, or analyze with AI, but I'm sure that's coming next.

The support team is incredibly helpful and responsive! They solved my issue within minutes and were super friendly throughout the process. The tool itself is easy to use and provides valuable insights for my Shopify store. Highly recommended to anyone looking to improve their user experience. Keep up the great work!

Best free tier of all the apps, UX is convenient, and especially post customer events, hotjar and microsoft clarity have been a nightmare to setup making this much much more convenient.