J'aime bien cette application. Elle est intuitive et efficace... Elle m'a déjà permis de nombreux et précieux insights. Je recommande.

This app is very helpful for understanding customer behavior and making better decisions based on real data. On top of that, their support team is excellent — fast, friendly, and really helpful. Definitely recommend it.

I've been using this app for a few days upon recommendation and so far I'm very pleased with the features. It's very helpful to see what people look at and make informed decisions about what information to add and what format to use. For instance I'm noticing people on my store don't seem to use sliders and drop down menus, so some important information may get lost that could be overcoming objections. The support service is very quick, efficient and helpful. they gave a free boost and answered my questions very quickly and clearly. Highly recommend.

Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.

Propel Replays & Heatmaps has been an absolute game changer for understanding how customers actually interact with our store. The replays and heatmaps are clear, easy to use, and give genuine insight into where users get stuck or drop off. A huge shout out to Tom as well his support has been nothing short of exceptional. Fast replies, clear explanations, and genuinely helpful suggestions that actually improve conversion, not just generic advice. If you’re serious about improving UX and conversions, Propel Replays & Heatmaps is a must-have. Highly recommended. <3

I had a scroll stopped bug in my store, and i could resolve with this app, i found the bug by the app

Excelente app, que permite monitorear el UX/UI de mi sitio web y hacer mejoras para aumentar la conversión de clientes. La aplicación es fácil de instalar y configurar.

Was looking for a tool like this to gain insights and was not disappointed! Great customer service too.

Just starting with the App, but so far the support and instructions have been fantastic and look forward to what I will learn from this.

not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging

Have only been using the app for a short time but so far its fairly insightful especially the recordings. Easy to install and the support team are responsive and helpful. Would reccomend.

Amazing support! 5/5. I asked for help with adding a few things and got an instant reply. Super helpful and fast. Highly recommended!

There are no free plans, all are paid with free 1-week trial. Developer should truthfully advertise their offers.

I found this app when I was looking for a cost effective screen-recording app. The screen-recording interface is intuitive and the app is reliable. Though occasionally there are screen recordings that don't log, I've experienced the exact same problem with the most famous (and most expensive) apps -- presumably that's a Shopify issue that would occur with any app. Excellent customer service!

A very good way to see the customer experience of your store. Amazing that they offer the free version. Customer service is top notch!

Useful app to give you interesting insight about your customer´s experience while they are navigating your website

This has been a game changer for understanding how shoppers move through my store. The recordings are clear, the dashboard is easy to use, and I can quickly spot where customers drop off or run into issues. I’ve already fixed a few layout problems thanks to this app.

Great app. Been using it for a while now. I have tried other apps but Propel Replay is the most reliable and has a great support team.

This app is super insightful. The support team is super quick to respond and friendly if you have any questions! Highly recommend!

First tool I've found that has replays working in Shopify and they were very easy to start up. In fact, they had already captured past session data I could review. Support team had very fast response times—they helped immediately and with exactly what I needed.