Nice amount of replays for free for newer stores. Gave me an extra 1k replays on top too!

Propel Replays has been a great tool for my small business. The platform is very user friendly, easy to navigate, and simple to set up. Their customer service is top notch and responsive whenever I had questions. The free plan was exactly what I needed to get started without any pressure or hidden catches. I’d definitely recommend Propel Replays to other small business owners looking for a straightforward, reliable recording tool.

Super easy to use and it works consistently. Plus they are still rolling out new features, like being able to identify bot traffic more easily. I'd recommend the app.

Well-functioning app and excellent customer service support

J'aime bien cette application. Elle est intuitive et efficace... Elle m'a déjà permis de nombreux et précieux insights. Je recommande.

This app is very helpful for understanding customer behavior and making better decisions based on real data. On top of that, their support team is excellent — fast, friendly, and really helpful. Definitely recommend it.

I've been using this app for a few days upon recommendation and so far I'm very pleased with the features. It's very helpful to see what people look at and make informed decisions about what information to add and what format to use. For instance I'm noticing people on my store don't seem to use sliders and drop down menus, so some important information may get lost that could be overcoming objections. The support service is very quick, efficient and helpful. they gave a free boost and answered my questions very quickly and clearly. Highly recommend.

helps a lot!

Really great app. I can see visitor location, session duration, device type, and more. The session replays are especially helpful for understanding how people use my store. Easy to use and very useful.

Propel Replays & Heatmaps has been an absolute game changer for understanding how customers actually interact with our store. The replays and heatmaps are clear, easy to use, and give genuine insight into where users get stuck or drop off. A huge shout out to Tom as well his support has been nothing short of exceptional. Fast replies, clear explanations, and genuinely helpful suggestions that actually improve conversion, not just generic advice. If you’re serious about improving UX and conversions, Propel Replays & Heatmaps is a must-have. Highly recommended. <3

great customer service! works good for what I know now.

I had a scroll stopped bug in my store, and i could resolve with this app, i found the bug by the app

Great support, app is easy to use and very informative

very happy, it helps me analyse my customers' behavior, and customer service is reactive