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Propel Replay, Survey, Heatmap logo

Propel Replay, Survey, Heatmap

Develop by Shopify

$9.9-$39.9

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    Watch shoppers in action! Find errors with visitor replays!

    Automatic installation
    Error identification
    Playback algorithms
    Customer session recording
    Filtering capabilities
    Bot detection

    About Propel Replay, Survey, Heatmap

    Built by Shopify

    Address

    8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Boost sales with replays, heatmaps and surveys! Reduce cart abandonment & uncover sale blockers.

    Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays.

    Experience the Netflix of e-commerce with Propel Replays! Our session recording & heatmap features lets you watch shoppers as they navigate your shop, helping you pinpoint areas for improvement & uncover hidden issues blocking sales. Running ads? Replays can help you detect bots and competitors wasting your ad spend. Plus, our new survey feature lets you gauge satisfaction & gain insights directly from shoppers. Join top brands in boosting sales and enhancing your store with Propel Replays. more
    • Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
    • Heatmaps help you identify patterns & optimize page designs for increased sales.
    • Run surveys to gauge customer satisfaction and gain valuable insights.
    • Get visitor IPs so you can Identify and block bots wasting your ad spend
    • Filter by country, traffic type, error & more to find the replays you care about

    Pros

    • Provides valuable insights into customer behavior by recording visitor interactions
    • User-friendly and easy to set up, making it accessible for users with no coding knowledge
    • Helps identify issues such as broken links, bots, and competitor activity that could be affecting sales and ad spending
    • Filters by various criteria like country and traffic type to focus on relevant replays
    • Customer support is responsive and helpful, aiding in quick resolution of issues
    • Offers a real-time playback feature showing actual user behavior, crucial for optimizing website layout
    • Installation is automatic and quick, requiring no technical expertise
    • Cost-effective with a high value for the features provided

    Cons

    • Limited feedback on long-term performance as many reviews are from users who have just started using the app
    • No negative reviews or cons provided in the current dataset, which could indicate potential review bias or lack of comprehensive feedback

    Top Helpful Reviews

    Teachly Shop

    Oct 02, 2025  on Shopify

    Wir hatten zu Beginn Probleme mit der Sichtbarkeit und der Anzeige der Heatmaps aufgrund unserer Pop-Ups und unserem Cookie Banner. Netterweise haben sich die Entwickler dem Problem direkt angenommen und innerhalb eines Monats ein neues Heatmap System entwickelt, dass uns bereits jetzt sehr weiterhilft! Auch die anderen Features, wie Replays etc. sind sehr anschaulich & hilfreich. Absolute Empfehlung!

    Nova Electronics

    Sep 27, 2025  on Shopify

    Propel Replays has been a great addition to my store. The app is simple to set up, easy to navigate, and very useful for tracking customer interactions. It gives me clear insights that help improve my store’s performance. What stands out most is the support team they respond quickly, are super helpful, and go the extra mile to make sure everything works smoothly. Ryan in particular was great to work with. Highly recommend this app if you want both powerful features and reliable support.

    Zekira

    Sep 17, 2025  on Shopify

    I really like this app! The session replays and heatmaps give me a clear view of how customers interact with my store, and I’ve already spotted areas to improve. The surveys are also a great way to get direct feedback. Setup was quick, the interface is simple, and support is responsive. Highly recommend for anyone looking to boost conversions.

    MS StyleHaven

    Sep 14, 2025  on Shopify

    I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.

    lumibee.online

    Sep 13, 2025  on Shopify

    The app runs smoothly without noticeable impact on site speed, and the interface makes it straightforward to filter and review recordings. Having actual playback of customer sessions has helped us make evidence-based design and layout changes, improving both engagement and conversion rates. A strong tool for data-driven optimization.

    Paintarthub

    Sep 12, 2025  on Shopify

    The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.

    Clever Housewife Digital

    Sep 08, 2025  on Shopify

    Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

    Mighty Mejdool

    Aug 30, 2025  on Shopify

    Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

    Farkındalık Yazarlığı Atölyesi

    Aug 29, 2025  on Shopify

    Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

    CozyCloud

    Aug 27, 2025  on Shopify

    Really good app! struggled to get sales and wanted to knows why. and because of the replay feature i can excactly see what people do and why they do it, so i could chance certain things around. Easy 5 stars!

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