DingAI is an excellent app that really helps me understand my customers better. The built-in survey feature is amazing — it lets me collect feedback directly from visitors and find out what’s stopping them from buying. Thanks to DingAI, I’ve been able to improve my store and increase conversions. Highly recommend!

We added DingAI to our store after struggling with low conversion rates. Within days, we started getting real answers from visitors about what was holding them back. The insights were super actionable — and their support team is on another level. Highly recommend.

I’ve been using the app for a few weeks now, and I was genuinely surprised by the impact it had. I didn’t expect a survey tool to make such a difference. The surveys appear at just the right moments — when customers are about to leave or seem uncertain about a product — giving you valuable insights into their needs and behavior. I had several survey versions and noticed real changes in customer actions. On top of that, the support team has been outstanding — incredibly responsive and genuinely helpful. It really felt like they cared.

Before this, I just saw numbers — bounce rate, cart abandon… but didn’t know why. With DingAI, people actually tell me what’s missing or confusing. It’s like the store started talking back. Super helpful if you want to stop guessing and start fixing.

Most apps just give you data. DingAI actually explains it. It’s more than a survey — it helps you understand how to respond. The AI replies are smart, and the whole thing runs in the background without me needing to do much. Big win for store owners

I’ve tried a bunch of apps that promise more conversions, most of them felt the same. But this one actually gave me feedback from real visitors in their own words. It felt honest, not like some automated report. I made two small changes based on what people said, and the impact was immediate

I installed DingAI just to test it — didn’t expect much. But within one day, the survey already showed me what was holding customers back. The answers felt real. The AI responded instantly. I’m still in the free trial and already rethinking my whole product page. Best survey experience I’ve had on Shopify.

I've been using the app for a few days now, and the results have been fantastic. The app is intuitive, easy to integrate, and delivers on its promise. Within days of installing it, I noticed a significant improvement in customer engagement and a clear uptick in conversions. I particularly appreciate how it adapts in real-time and helps personalize the shopping experience.

Great app! Within minutes of installing, I started getting real insights from the survey into why visitors weren't buying. The AI replies actually helped clarify things for my customers — feels like having a smart salesperson

App looks great so far — super happy with it. It’s already helping me cut down on repetitive customer service questions and saving me from unnecessary sales rep costs. The AI chat answers common objections automatically, which is exactly what I needed.