Shopify Customer insights apps 2025

Rex Feedback

$7.99-$12.99 / Month

8.2

1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

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Little Registry: Gift Registry

$15-$99 / Month

9.1

1 Reviews

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Boost sales with custom, sharable gift registries for Shopify stores. Show more

Little Registry: Gift Registry is an innovative app designed to enhance retailers' sales by integrating customizable gift registries into their Shopify store. This app allows brands to provide exclusive perks, encouraging customers to create and share gift lists for occasions ranging from birthdays to holidays. By facilitating the sharing of these lists with friends and family, Little Registry helps stores attract new customers without incurring additional marketing costs. The purchases made via these registries are generally full-priced and have a lower return rate, thus boosting profitability. The app features a custom registry landing page, convenient “Add to Registry” buttons, and integrates seamlessly with Shopify POS for enhanced checkout processes. Additionally, it offers robust registry management tools including gift tracking and email alerts, along with comprehensive analytics and reports to provide insights into customer purchases and registry effectiveness. With white-glove onboarding and 24/7 support, retailers receive dedicated assistance to ensure smooth setup and ongoing operation.

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Shareable gift lists

Analytics & reports

Custom gift registries

Registry management

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Friendly Brands Co‑Promotion

$10 / Month

8.2

2 Reviews

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Easy post-purchase upsell and cross-sell! Show more

Friendly Brands Co‑Promotion is an innovative app designed for digital-first businesses looking to expand their customer base through collaborative partnerships. By joining the Friendly Brands network, companies can effectively reduce advertising costs while gaining valuable customer insights. The app provides a unique platform where brands can showcase their products on complementary partner stores, thereby reaching a wider audience. Additionally, businesses can leverage the opportunity to create upselling offers tailored to customer purchase behaviors, enhancing both sales and customer satisfaction. With access to a network of over 100 brands, users of the app can explore deeper partnerships and collaboration avenues to drive business growth. As more brands join the network, the collective benefit of shared resources and insights increases, fostering a community of thriving businesses.

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Customer behavior insights

Post-purchase upsell

Cross-sell opportunities

Partner network expansion

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Integrate seamlessly

Track sampling impact

View customer data

Monitor order performance

Measure campaign revenue

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HelpDesk for Ecommerce support

$34-$59 / Month

(2.6/5)

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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Bloom Profit Analytics

6.1

2 Reviews

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Control costs and know what drives store revenue and profits Show more

Bloom Profit Analytics is a powerful tool designed to help Shopify store owners grow their businesses by consolidating revenue, costs, and ad spending across various platforms and channels. The app enables users to analyze key growth drivers, daily net profits, and premium-margin products, helping to identify and focus on the most profitable aspects of their business. With seamless integration with multiple advertising platforms such as Facebook, Google, Bing, Snapchat, and TikTok, users can gain a comprehensive view of their marketing efforts and adapt their strategies accordingly. Bloom Profit Analytics also offers detailed cohort analysis, allowing users to identify profitable customer segments and measure customer retention, which can inform targeted marketing and retention strategies. Store owners can effectively monitor their marketing campaigns, eliminate slow-moving stock, and reduce customer acquisition costs to improve overall efficiency. The app supports maximizing subscription revenue through direct-to-consumer sales analysis and provides insights into visitor, marketing, customer, inventory, and product metrics. Offering 24-hour live chat support, Bloom Profit Analytics ensures users have the guidance and assistance they need to make informed business decisions.

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Stock management

Ad platform integration

Customer cohorts

Consolidate revenue

Analyze key growth

Daily net profit

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GrowthPhysics

$39 / Month

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The easiest way to grow your eCommerce store with confidence. Show more

GrowthPhysics is your go-to app for accelerating the growth of your Shopify store with ease and confidence. Developed by experienced Growth Executives and Data Engineers, this app equips you with advanced customer analytics at the click of a button. No more spending tens of thousands of dollars to access critical insights like Customer Acquisition Cost (CAC), Lifetime Value (LTV), Return on Ad Spend (RoAS), and Cohort Analysis. These tools help you make informed decisions and drive predictable growth for your eCommerce business. GrowthPhysics empowers you to harness data effectively, turning complex analytics into simple, actionable strategies. Transform your store’s potential with intelligent insights, all made accessible and affordable.

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Cohort analysis

Customer analytics

Predictable growth

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MapleMonk Analytics & Insights

$99 / Month

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Sales, Marketing, Customer and Operations Analytics Show more

MapleMonk Analytics & Insights is a powerful tool designed to enhance both revenue streams and profit margins by seamlessly integrating a multitude of data sources. By connecting platforms such as Shopify, Amazon, Facebook, Google Ads, Google Analytics, and Amazon Ads into a centralized and scalable data warehouse, it empowers businesses to track essential metrics across sales, marketing, customer engagement, and operations. Users can effortlessly access ready-made dashboards or customize their own, with all information automatically refreshed for up-to-date insights. The app enables the tracking of crucial sales metrics, including orders, revenue, cancellations, returns, and ROAS, providing actionable insights to optimize performance. In addition, it offers strategic recommendations to revitalize underperforming marketing campaigns and enhances customer analysis through features like cohort analysis and RFM segmentation. With MapleMonk, businesses can also monitor dispatch and delivery SLAs, ensuring efficient operations while preventing stockouts through effective inventory management.

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Product recommendations

Inventory tracking

Customer cohort analysis

Custom dashboards

Marketing recommendations

Ready-made dashboards

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Gratisfaction

$19.99-$69.95 / Month

9.1

56 Reviews

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Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

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Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

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Octopixels ‑ Tiktok Pixel

(1/5)

1 Reviews

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Ultimate tiktok multi pixel tracking solution with CPI Show more

Octopixels - TikTok Pixel is an advanced pixel tracking application specifically tailored for TikTok, enabling users to enhance their advertising strategies. This app allows you to effortlessly install and manage multiple TikTok Pixels, ensuring you capture every conversion event for optimal ad performance. By feeding TikTok's algorithm with rich and valuable data, Octopixels helps boost your Return on Ad Spend (ROAS). The integration of the TikTok Pixel and Conversion API offers in-depth insights into customer behavior, allowing businesses to make informed decisions. With an easy installation process, getting started with Octopixels is straightforward, empowering you to understand and leverage customer actions effectively. Ideal for businesses seeking to maximize their marketing impact on TikTok, Octopixels streamlines the process and provides comprehensive conversion tracking.

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Customer behavior insights

Easy installation

Multiple tiktok pixels

Comprehensive conversion tracking

Rich data

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Icarus Analytics

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"Easily optimize sales with actionable insights from Shopify order analytics." Show more

Icarus Analytics is designed to revolutionize how Shopify merchants understand and utilize their order data. The app provides a seamless interface that transforms raw order information into actionable insights, empowering merchants to make data-driven decisions with ease. With an intuitive dashboard, users can access key metrics such as total sales, average order value, and order frequency at a glance, facilitating sales optimization and deeper customer insights. The real-time, automated updates ensure merchants receive the most current information without the hassle of manual data entry. Additionally, features like user segmentation enhance the app's ability to provide tailored insights, while flexible data management options allow users to remove unnecessary data at any time. Overall, Icarus Analytics is a powerful tool for Shopify merchants looking to save time and optimize their business strategy through comprehensive order analytics.

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Automated updates

Intuitive dashboard

Data analysis

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UL ‑ AI Trial Room

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Enhance Shopify with AI-powered, street style-focused virtual try-ons. Show more

UL ‑ AI Trial Room is an innovative app designed specifically for fashion retailers on Shopify, focusing on preserving the unique aesthetic of street style brands. Unlike competitors that often generate generic content, this app utilizes AI to maintain and enhance your brand’s distinct appeal. Installation is a breeze, taking just five minutes to integrate seamlessly with your Shopify setup. Merchants appreciate UL ‑ AI Trial Room for effectively addressing major online fashion challenges such as high return rates, low conversion rates, and customer hesitation. The app boosts engagement through personalized recommendation emails featuring AI-generated try-on images, enabling customers to visualize products on themselves instantly. Additionally, the app provides valuable insights via a detailed analytics dashboard, helping you track popular products and customer preferences. Enhance your online fashion store with a seamless virtual try-on experience that keeps your brand’s identity intact and engages your customers like never before.

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Detailed analytics dashboard

Personalized email campaigns

One-click virtual try-on

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OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

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Attribute: Checkout Survey

$39-$199 / Month

(1.6/5)

2 Reviews

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Customizable Post-checkout Survey with beautiful reporting. Show more

Attribute: Checkout Survey is an innovative app designed to unveil where your customers are truly sourced from, providing invaluable first-party data directly from them. By integrating seamlessly with the Shopify checkout process, it ensures a smooth, on-brand customer experience without redirecting traffic away from your site. The app delivers clear visual insights, detailed charts, and comprehensive reporting to help you understand which advertising and growth strategies are effective and which are not. Users can effortlessly access real-time customer and revenue reports, and exportable data makes analysis straightforward. Additionally, Attribute offers customizable post-checkout customer surveys and automated email campaigns, further enhancing response rates and insights. This powerful tool simplifies the process of tapping into actionable data, assisting brands in refining their marketing strategies with confidence.

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Seamless shopify integration

Customizable post-checkout survey

Visual insights reporting

Real-time customer reporting

Automated post-checkout emails

Exportable database

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PostRev ‑ Discounts For Data

$9.99-$24.99 / Month

8.2

8 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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Compose ‑ A/B Testing

8.2

2 Reviews

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No code A/B testing and conversion rate optimization Show more

Compose ‑ A/B Testing is an intuitive, no-code solution designed to enhance your website's performance through effective split testing. This app allows you to effortlessly test different themes or templates with unlimited variants, providing maximum flexibility to boost conversion rates and gather valuable customer insights. As a user-friendly and cost-effective alternative to platforms like Convert, AB Tasty, VWO, and Optimizely, Compose makes it easy to launch experiments in just minutes. Its advanced code editor and comprehensive settings for goals, audience, and triggers cater to any level of testing requirements, ensuring precise and targeted experiments. Whether you want to implement sitewide changes like navigation or branding updates, or focus on specific areas such as product or landing pages, Compose offers the tools to run unlimited A/B/n tests with JavaScript variants. Additionally, the app supports audience segmentation and custom trigger conditions, allowing for more tailored and impactful testing strategies.

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Landing page testing

Product page testing

Audience segmentation

Unlimited variants

No-code testing

Theme split testing

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SurveyHive ‑ Customer Surveys

$12.95 / Month

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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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WorkMagic Attribution

8.2

4 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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AskKiba

$49 / Month

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"Get instant store insights with questions in plain English." Show more

AskKiba is an innovative app designed to transform your store's data into instant, actionable insights. Catering to merchants who struggle with the limitations of Shopify's native reporting, AskKiba offers a seamless solution by connecting directly to your store’s information. Users can effortlessly ask questions in plain English, such as “What were my top-selling products last week?” or “How’s my ad spend performing across channels?” and receive swift answers via Slack or the web. This functionality not only saves valuable time but also eliminates the guesswork typically involved in data analysis. By empowering teams with real-time insights, AskKiba enhances decision-making without the need for a dedicated data analyst. Stay on top of your store performance, track ad effectiveness across platforms like Facebook and Google, and access insights without navigating complex dashboards.

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Real-time analytics

Ad performance tracking

Plain english queries

Instant store insights

Slack and web integration

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 94 Apps

Rex Feedback

Little Registry: Gift Registry

Friendly Brands Co‑Promotion

FreeStand

HelpDesk for Ecommerce support

Bloom Profit Analytics

GrowthPhysics

MapleMonk Analytics & Insights

Gratisfaction

Octopixels ‑ Tiktok Pixel

Aide AI Support Automation

Icarus Analytics

UL ‑ AI Trial Room

OmniSegment CDP & MA

Attribute: Checkout Survey

PostRev ‑ Discounts For Data

Compose ‑ A/B Testing

SurveyHive ‑ Customer Surveys

WorkMagic Attribution

AskKiba