Shopify Customer insights apps 2026

Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Octopixels ‑ Tiktok Pixel

(1/5)

1 Reviews

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Ultimate tiktok multi pixel tracking solution with CPI Show more

Octopixels - TikTok Pixel is an advanced pixel tracking application specifically tailored for TikTok, enabling users to enhance their advertising strategies. This app allows you to effortlessly install and manage multiple TikTok Pixels, ensuring you capture every conversion event for optimal ad performance. By feeding TikTok's algorithm with rich and valuable data, Octopixels helps boost your Return on Ad Spend (ROAS). The integration of the TikTok Pixel and Conversion API offers in-depth insights into customer behavior, allowing businesses to make informed decisions. With an easy installation process, getting started with Octopixels is straightforward, empowering you to understand and leverage customer actions effectively. Ideal for businesses seeking to maximize their marketing impact on TikTok, Octopixels streamlines the process and provides comprehensive conversion tracking.

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Customer behavior insights

Easy installation

Multiple tiktok pixels

Comprehensive conversion tracking

Rich data

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Kuma: Segment Analytics

$199-$999 / Month

8.2

9 Reviews

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Kuma: AI-driven marketing, deep insights, privacy focused. Show more

Kuma: AI Marketing Assistant is a cutting-edge tool designed to revolutionize how businesses interact with their customers. By leveraging advanced AI algorithms, Kuma provides deep insights into customer behavior, enabling you to predict their purchasing preferences effectively. The app seamlessly integrates with major platforms like Meta Ads, Klaviyo, and HubSpot to help you execute highly targeted and relevant marketing campaigns. One of Kuma's standout features is its cookie-less operation, ensuring that customer privacy and boundaries are respected while still gathering valuable insights. With Kuma, businesses can enhance their growth trajectory by accurately targeting the right audience with the right messages. Additionally, the app allows you to understand the product buying journey, helping increase customer retention and satisfaction. Embrace a smarter marketing strategy with Kuma and optimize your customer engagement to achieve impactful results.

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Targeted campaigns

Privacy focused

Understand customers

Predict buying behavior

Audience synchronization

No cookies tracking

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TenChaty: AI Chatbot+Live Chat

$18.8-$188 / Month

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Instant global support with AI chatbot: fast setup, 24/7 service. Show more

Tenchaty is an innovative app designed to revolutionize customer support for merchants by deploying a powerful AI chatbot in just three minutes. With its 24/7 automated service, Tenchaty ensures that customer inquiries are addressed promptly, significantly reducing the workload for human agents and increasing response speed. The app features a smart inbox that allows for seamless transitions to human staff when needed, complete with one-click translation and customer info previews to enhance service efficiency. Merchants can easily configure FAQs, prompts, and a knowledge base within the app, guaranteeing accurate and consistent answers for customer queries. Tenchaty also offers detailed customer insights, empowering merchants to understand and respond to consumer needs better. This combination of automation and smart integration makes Tenchaty an essential tool for businesses seeking to optimize their global customer support operations.

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One-click translation

24/7 automated support

Instant ai setup

Seamless handoff

Faq configuration

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AnyID ‑ Zero‑Party Data SSO

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With AnyID you really get to know your target group Show more

AnyID - Zero-Party Data SSO is a powerful app designed to enhance customer privacy and personalize marketing strategies simultaneously. This tool allows customers to gain more control over their personal data through a user-friendly Single Sign-On (SSO) system, ensuring compliance with privacy legislation. By incentivizing customers with rewards, businesses can collect zero-party data, such as interests and preferences, directly from the source. This enables more precise personalization and targeted marketing, ultimately improving customer relationships and boosting conversion rates. Customers can easily connect to online stores using AnyID login credentials, streamlining their shopping experience. With automatic customer authentication from the AnyID portal, businesses can securely access valuable insights while offering coupons in exchange. Embrace this innovative approach to data management by contacting AnyID for more information.

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Customer data control

Single sign-on (sso)

Targeted marketing

Customer authentication

Data-driven personalization

Zero-party data

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

5 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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Glimpse: Post Purchase Surveys

8.2

2 Reviews

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

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Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

FeedbackBuddy Purchase Surveys

$14.99 / Month

7.7

2 Reviews

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Post Purchase Surveys, Insights, Where did you hear about us? Show more

Feedback Buddy ‑ Surveys is an intuitive app designed to help businesses gather valuable insights into their customers' purchasing experiences. By allowing customers to share feedback seamlessly, this tool enables companies to uncover key points they might have previously overlooked, ultimately enhancing customer satisfaction and brand loyalty. The app is equipped with a post-purchase feedback feature, providing companies with direct insights into customer experiences right after a transaction. Detailed analytics offer a comprehensive view of feedback trends, helping businesses make informed decisions. With support for unlimited questions and responses, Feedback Buddy ensures that no vital information slips through the cracks. By integrating this app into your strategy, you can transform customer feedback into actionable improvements for your products and services.

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Detailed analytics

Unlimited questions

Post purchase feedback

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Zigpoll Customer Surveys

$25-$198 / Month

9.1

469 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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POPCOINS LOYALTY & REWARDS

(1/5)

1 Reviews

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Revolutionise Your Customer Loyalty Strategy with POPcoins Show more

POPCOINS LOYALTY & REWARDS is an innovative app designed to enhance customer loyalty programs through seamless integration into your sales funnel, ensuring higher conversion rates. Popular within the Indian D2C ecosystem, POPcoins can be redeemed across a wide network of businesses, which not only increases transaction rates but also reduces customer churn. The app features a detailed dashboard providing valuable insights and practical tools for data-driven decision-making. Utilize extensive customer intelligence to create a robust acquisition channel, transforming your loyalty strategy with rewards tailored specifically to your brand. Tech support is available to help integrate and customize the program, enriching your in-funnel experience. By integrating POPcoins into your store, you can boost repeat purchases and customer engagement. Additionally, the app offers an extensive reward store with diverse offers on events, movies, OTT plans, travel, and more, helping you to acquire and retain more customers.

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Higher conversion rates

Detailed dashboard

Sales funnel integration

Reward system

In-depth analysis

Transaction boost

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KNO Post Purchase Surveys

$19-$299 / Month

7.9

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

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Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

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Viz BI

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Analyse sales, profit and more with interactive dashboards Show more

Viz BI is a powerful analytics app designed to transform your store data—orders, products, customers, and more—into interactive and easy-to-understand charts. These visualizations are compiled into comprehensive dashboards, offering a full overview of your store’s performance across various metrics. With Viz BI, you can easily track trending and declining products, identify items prone to returns, and monitor your inventory to ensure top sellers remain in stock. The app allows you to compare performance over custom date ranges, providing flexibility and insights tailored to your business needs. Interactive charts enable intuitive navigation—simply click on a chart element to filter the entire dashboard. Additionally, you can switch between different chart values such as sales figures, quantities, and refunds, making data exploration both versatile and insightful.

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Inventory management

Interactive dashboards

Performance comparison

Track trends

Identify problem items

Filterable charts

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Customer KPIs

$10 / Month

Empower Yourself: Uncover Insights, Fuel Success in Your Store Show more

Customer KPIs is an essential app designed for businesses aiming to accelerate growth by focusing on the key performance indicators (KPIs) that matter most. The app simplifies your monthly data monitoring by highlighting only the most critical metrics, saving time and guiding your strategic decisions. Detailed annotations accompany each KPI, providing insights into their significance and actionable steps you can take to enhance your performance. Key features include New Customer Metrics, offering comparisons of revenue, orders, and the number of new customers against the previous year. It also tracks the Lifetime Value metrics, such as repeat purchase rates and customer value, without requiring complex calculations. Additionally, the app sheds light on Existing Customer Metrics, including order rates and revenue comparisons year over year, enabling businesses to focus on retaining and cultivating their current customer base effectively.

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New customer metrics

Lifetime value

Existing customer metrics

Monthly monitoring

Annotation assistance

ReferTech

$39-$199 / Month

8.2

2 Reviews

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Customisable Referral Marketing Tool - Reward Brand Advocates Show more

ReferTech is a powerful app designed to effortlessly create and manage customizable referral marketing campaigns that appear at checkout for each customer. With ReferTech, customers are encouraged to share a unique discount link with friends, driving new customer acquisition through word-of-mouth. When a new customer redeems the referral link, the original referrer receives a reward, fostering customer loyalty and engagement. The app's intuitive setup and customization options allow businesses to align campaigns with their brand identity, enhancing marketing strategies. ReferTech also features A/B testing capabilities to optimize referral strategies effectively. Additionally, insightful reports provide live data on campaign performance, helping businesses identify and nurture their most valuable customers for sustained growth and increased sales. Overall, ReferTech is a comprehensive tool for expanding brand reach and bolstering customer relationships.

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Referral rewards

Custom branding

Ab testing

Multiple campaigns

Auto checkout display

Live data reports

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Hidden Gems ‑ Pre&Post Surveys

$19 / Month

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Engage customers with seamless, enjoyable pre/post-purchase surveys for insights. Show more

Hidden Gems ‑ Pre&Post Surveys is a seamless solution for collecting valuable customer insights without interrupting the shopping journey. It features visually appealing and engaging surveys designed to enhance user experience rather than overwhelm. Utilizing the innovative Question Flow approach, the app presents one question at a time at strategic moments—either before a purchase is made on the site or after purchasing on Thank You and Order Status pages. This clever strategy ensures maximum engagement and meaningful data collection. Moreover, merchants can create surveys from scratch or customize ready-to-use templates tailored to their needs. To encourage participation, Hidden Gems integrates Shopify discount codes, offering automatic rewards to respondents, thus enriching the overall shopping and feedback experience.

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Pre/post-purchase surveys

Question flow approach

Shopify discount integration

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HeyGena | Mobile AI Assistant

8.2

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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Popupular

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Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

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Event tracking

Inventory syncing

Customer identification

Sales reconciliation

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Delupe Track

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Track sales data to help publishers make campaigns Show more

Delupe Track is a cutting-edge app designed to enhance sales tracking and marketing efficiency for merchants. Utilizing the innovative Web Pixel technology, it provides precise sales data tracking, delivering crucial insights into customer buying journeys. With its user-friendly interface, Delupe Track simplifies the process of monitoring sales performance, enabling merchants to boost their return on investment and design more impactful marketing campaigns. The app allows for seamless transmission of sales data to campaign publishers, facilitating the creation of data-driven marketing strategies. Additionally, merchants can easily share product lists with publishers, ensuring their marketing efforts are aligned with current inventory. Enhance your business strategy with Delupe Track’s comprehensive sales monitoring and analytics capabilities.

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Monitor performance

Track sales data

Share product list

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 108 Apps

Aide AI Support Automation

Octopixels ‑ Tiktok Pixel

Kuma: Segment Analytics

TenChaty: AI Chatbot+Live Chat

AnyID ‑ Zero‑Party Data SSO

Predflow: AI Growth Assistant

Glimpse: Post Purchase Surveys

FeedbackBuddy Purchase Surveys

Zigpoll Customer Surveys

POPCOINS LOYALTY & REWARDS

KNO Post Purchase Surveys

Own‑Kind

Viz BI

Customer KPIs

ReferTech

Hidden Gems ‑ Pre&Post Surveys

HeyGena | Mobile AI Assistant

Popupular

Affiniv NPS, Survey & Feedback

Delupe Track