Shopify Customer insights apps 2025

Report Pundit: Custom Reports

$9-$35 / Month

9.5

1,778 Reviews

Build custom reports or premade ones and integrate with apps Show more

Report Pundit is a comprehensive reporting tool designed to cater to all your Shopify data needs, enabling you to create personalized reports effortlessly. The app provides a wide range of pre-made reports covering essential areas like Sales, Products, Inventory, and much more, along with the option to craft custom reports using its intuitive Report Designer. Users can benefit from visualizations such as cohort tables, charts, and dashboards to gain valuable insights. Report Pundit supports exporting reports in Excel, CSV, and PDF formats for easy sharing and analysis. It also boasts robust integration capabilities, allowing you to connect with third-party applications for marketing, finance, and fulfillment data. The app is multi-store friendly, offering seamless reporting across different languages and regions, and provides a live chat feature for assistance, ensuring an unparalleled experience in data management.

Show less

Data export options

Third-party integrations

Multi-store reporting

Premade reports

Custom report designer

Advanced filtering

Install App

Okendo: Reviews & Loyalty

$19-$119 / Month

9.2

1,152 Reviews

Claim Offer

Product ratings, reviews, photos/videos, UGC, Q&A, feedback. Show more

Okendo: Product Reviews & UGC is a dynamic customer marketing platform designed to transform casual shoppers into devoted Superfans. By leveraging high-impact social proof through Reviews, the app enables businesses to enhance their credibility and attract new customers effortlessly. Okendo goes beyond simple feedback collection by incorporating strategies like Referrals, Surveys, Quizzes, and Loyalty programs, thus covering the entire customer buying journey. It offers an extensive range of customizable review formats, allowing businesses to seamlessly integrate social proof directly into their online stores, including synchronization with Shopify Shop. The platform also facilitates powerful post-review, post-checkout, and onsite referral processes to boost customer engagement and acquisition. Additionally, Okendo automatically consolidates customer data into unified profiles, providing businesses with valuable insights to foster stronger and lasting customer relationships. By integrating these features, Okendo empowers businesses to amplify growth and retention through an enriched customer experience.

Show less

Product recommendation quizzes

Automated review collection

Customizable review formats

Unified customer profiles

Post-checkout referrals

Shopify shop integration

Install App

BR ‑ Better Reports

$19.9-$299.9 / Month

9.3

1,215 Reviews

Claim Offer

Reporting & analytics. Explore your data and automate reports. Show more

Better Reports is a comprehensive analytics app designed to help businesses gain deeper insights into their operations by analyzing sales, payments, inventory, customers, payouts, and more. It offers a wide range of pre-built reports, while also providing the flexibility to create custom reports tailored to specific business needs. Users can effortlessly manipulate data using custom fields, metrics, and formulas, ensuring precise and actionable insights. The app enables easy sharing and exporting of reports to formats like PDF, Excel, CSV, and Google Sheets, with scheduled reports sent automatically via email or directly to Google Sheets. With additional features like POS support, Google Sheets integration, multi-store reporting, and multi-currency handling, Better Reports is designed to enhance data-driven decision-making across various retail environments. It also offers complimentary report services for users who prefer having expert assistance in building their custom reports.

Show less

Multi-currency support

Google sheets integration

Automated report scheduling

Custom report creation

Multi-store analytics

Multiple export options

Install App

Zigpoll Customer Surveys

$10-$100 / Month

9.3

414 Reviews

Unlock Deals 20% off

Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

Show less

Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

Install App

Whatsapp Marketing & Support

$4.99 / Month

9.1

83 Reviews

Claim Offer

Elevate D2C growth with WhatsApp automation and customer engagement tools. Show more

WhatsApp Marketing & Support by BusinessOnBot is an innovative solution designed to help Direct-to-Consumer (D2C) brands enhance their customer support and sales efforts across platforms like WhatsApp, Instagram, Email, and Chat. By automating communication, the app addresses common business challenges such as high Customer Acquisition Cost (CAC), Return to Origin (RTO), and low customer retention rates. It offers real-time messaging, automated responses, and order updates to improve cart recovery and upselling opportunities, engaging customers seamlessly. With features like agent analytics and customer insights, the app enables businesses to deliver personalized experiences, while smart automation enhances conversion rates. The app also facilitates seamless WhatsApp Commerce transactions and provides support, offering smart automation to convert Cash on Delivery (COD) to prepaid orders. Additionally, it helps capture abandoned carts with timely nudges and automatically sends order and delivery updates, ensuring an efficient customer retention strategy.

Show less

Cart recovery

Order updates

Smart automation

Whatsapp commerce

Agent support

Install App

Gojiberry Survey & Feedback

$15 / Month

9.1

25 Reviews

Unlock Deals

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

Show less

Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

Install App

Amplitude: Customer Analytics

9.1

7 Reviews

Claim Offer

Bring the analysis power of Amplitude to your store Show more

Amplitude is a powerful analytics tool that empowers teams to make informed investment decisions, identify key products and customer actions, and determine areas of focus. By diving deeper than just basic metrics like page views and clicks, Amplitude allows you to analyze detailed user behaviors, attributes, and channels. Its advanced segmentation capability is perfect for optimizing marketing campaigns and enhancing store performance. Gain automatic insights into browsing and purchasing behaviors, allowing you to track cart engagement and product popularity effortlessly. Amplitude equips businesses with the ability to understand and serve their customers better, ultimately boosting revenue through comprehensive customer insights. This self-service platform is designed to transform data into actionable strategies, helping you achieve your business goals efficiently.

Show less

Self-service insights

Detailed behavior analysis

Segmentation optimization

Track actions automatically

Analyze product popularity

Install App

Gratisfaction

$19.99-$69.95 / Month

7.3

93 Reviews

Claim Offer

Boost your business by running giveaways & rewards program. Show more

Gratisfaction Loyalty Giveaway is a comprehensive app designed to elevate your marketing strategies by enhancing customer loyalty and engagement. Packed with features, it helps you increase sales, newsletter subscriptions, viral traffic, and customer interactions through various campaign types. With capabilities to run loyalty and rewards programs, refer-a-friend initiatives, and exciting giveaways, this app transforms customer engagement into rewarding experiences. Utilize pre-built templates to effortlessly set up contests, instant-win opportunities, and post-purchase campaigns within minutes. Gratisfaction also supports custom events like birthdays and anniversaries, allowing you to delight customers with personalized rewards. Whether you are looking to boost your online presence, gather valuable customer insights, or enhance brand loyalty, this app offers versatile rewards like coupons, discounts, free shipping, and more. Ideal for businesses on platforms like Shopify or Etsy, Gratisfaction Loyalty Giveaway seamlessly integrates with your sales channels to provide an enriched customer experience.

Show less

Pre-built templates

Loyalty programs

Giveaways & contests

Referral campaigns

Instant win campaigns

Birthday rewards

Install App

PostRev ‑ Discounts For Data

$9.99-$24.99 / Month

9.1

9 Reviews

Claim Offer

Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

Show less

Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

Install App

Rex Feedback

$7.99-$12.99 / Month

9.1

1 Reviews

Claim Offer

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

Show less

Email notifications

Customizable button

Client profiles

File export

Optimized files

Install App

Roasberry ‑ Pixel & Analytics

$99 / Month

8.2

3 Reviews

Claim Offer

Optimizes marketing with sophisticated data for brand growth. Show more

Roasberry is an advanced digital marketing optimization platform designed to help contemporary brands enhance their Return on Ad Spend (ROAS). Utilizing sophisticated data models, Roasberry offers deep, thorough, and customizable campaign analyses to empower businesses to optimize their advertising strategies and scale operations profitably. With seamless integrations with major platforms like Google and Meta, Roasberry ensures comprehensive insights and visualizations that are crucial for fine-tuning ad performance. The app provides detailed customer, product, and marketing analytics, enabling businesses to gain a deeper understanding of their market dynamics. With dynamic real-time insights, Roasberry helps brands navigate their marketing strategy effectively. Additionally, the platform offers multi-touch attribution to track conversions and identify winning ads, ensuring informed decision-making for continuous growth.

Show less

Conversion tracking

Multi-touch attribution

Marketing analytics

Product analytics

Customer analytics

Data visualization

Install App

Survey Daddy

$9-$49 / Month

9.1

2 Reviews

Claim Offer

Use post-purchase surveys to get to know your customers better Show more

Survey Daddy is the ultimate tool for effortlessly creating post-purchase surveys in under four minutes, helping businesses gain valuable insights into customer behaviors and preferences. With its intuitive interface, users can quickly discover where their customers are coming from, enabling effective marketing attribution. By understanding customer feedback, businesses can identify ways to enhance conversion rates and boost sales. Survey Daddy also offers insights into customer satisfaction through the net promoter score, providing a clear picture of how clients feel about their shopping experiences. The app allows the launch of multiple non-branded surveys simultaneously, ensuring comprehensive data collection without overwhelming your brand image. Comprehensive analytics help track and analyze customer responses, enabling data-driven decisions to optimize marketing strategies and improve overall business performance. Ideal for businesses looking to refine their customer understanding and enhance their shopping experience, Survey Daddy is a versatile tool for modern marketeers.

Show less

Conversion optimization

Post-purchase surveys

Marketing attribution

Net promoter score

Full-scale analytics

Unlimited active surveys

Install App

POWR: Customer Survey | Poll

$9.99-$17.49 / Month

6.7

110 Reviews

Claim Offer

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

Show less

Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Install App

Octopixels ‑ Tiktok Pixel

(1/5)

1 Reviews

Claim Offer

Ultimate tiktok multi pixel tracking solution with CPI Show more

Octopixels - TikTok Pixel is an advanced pixel tracking application specifically tailored for TikTok, enabling users to enhance their advertising strategies. This app allows you to effortlessly install and manage multiple TikTok Pixels, ensuring you capture every conversion event for optimal ad performance. By feeding TikTok's algorithm with rich and valuable data, Octopixels helps boost your Return on Ad Spend (ROAS). The integration of the TikTok Pixel and Conversion API offers in-depth insights into customer behavior, allowing businesses to make informed decisions. With an easy installation process, getting started with Octopixels is straightforward, empowering you to understand and leverage customer actions effectively. Ideal for businesses seeking to maximize their marketing impact on TikTok, Octopixels streamlines the process and provides comprehensive conversion tracking.

Show less

Customer behavior insights

Easy installation

Multiple tiktok pixels

Comprehensive conversion tracking

Rich data

Install App

Disco Post Purchase Ad Network

$50 / Month

8

23 Reviews

Claim Offer

Target shoppers at the point of sale Show more

Disco Post Purchase Ad Network is a powerful app designed to enhance both advertising reach and revenue generation for businesses. It allows advertisers to connect with active shoppers from popular consumer brands like Caraway, ILIA, and Olukai, leveraging advanced machine learning technology to recommend non-competitive brands based on customers' purchase history and preferences. For businesses looking to monetize, the app offers the ability to display personalized post-purchase offers to boost profits on every transaction, all while allowing for customizable styling to match your website seamlessly. Setting up is easy and code-free, making it accessible for businesses without extensive technical expertise. Admission into the network is subject to review, ensuring quality and relevance. Disco effectively captures and converts clicks from high-LTV shoppers by utilizing predictive targeting and engaging verified consumers, thus enhancing customer acquisition and retention.

Show less

Incremental revenue

Personalized insights

Cross-selling widget

Upsell post-purchase

Partnership report

Install App

Amara: Customer Insights

$499 / Month

8.2

2 Reviews

Claim Offer

Unlock customer insights with tailored interviews and actionable analytics. Show more

Amara: Customer Insights is a powerful tool designed to help businesses uncover the motivations and preferences of their customer base using Shopify data. The app provides insights into critical questions, such as why customers choose your brand over competitors and the factors driving their loyalty or one-time purchases. By creating a tailored research plan, Amara identifies key customers for interviews, drafts scripts and questionnaires, and schedules calls, facilitating a seamless process for gathering insights. The results are then shared directly to your inbox, offering actionable recommendations and sound bites that enhance decision-making processes. With easy integration and a user-friendly interface that requires no prior research or analytics experience, Amara allows you to harness customer feedback to optimize ad creatives, website copy, and other strategic elements. Accessing the voice of the customer has never been easier, allowing businesses to stay within their workflow while driving growth and enhancing their brand’s market position.

Show less

Easy shopify integration

Tailored research plan

Automated interview scheduling

Actionable insights delivery

Expert-led guidance

Install App

Own‑Kind

$50 / Month

8.2

3 Reviews

Claim Offer

Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

Show less

Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

Install App

Glimpse: Post Purchase Surveys

8.2

2 Reviews

Claim Offer

Customer surveys for attribution, customer feedback & insights Show more

Glimpse: Post Purchase Surveys is an innovative app designed to elevate your marketing strategy by providing in-depth understanding of your consumer base through insightful, zero-party data. With an extensive question library of over 50 survey questions and pre-built templates tailored for various purposes such as attribution, CRO, NPS, and research, Glimpse enables you to create customized surveys that reveal what drives deeper engagement. In just two minutes, you can set up smart surveys using conditional logic branching to boost response rates and gather valuable customer-led insights. The app offers multiple question types and seamless integration with your existing marketing stack, ensuring easy connectivity and enhanced decision-making. Additionally, Glimpse provides worldwide monitoring capabilities, allowing you to track channels globally and identify growth opportunities. Whether you're aiming to refine your marketing approach or gain a better understanding of your audience, Glimpse empowers you to make informed marketing decisions with ease.

Show less

Seamless integration

Pre-built templates

Multiple question types

Ready-to-use surveys

Conditional logic branching

Worldwide monitoring

Install App

Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

Claim Offer

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

Show less

Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

Install App

ESTS Discount Code

$2.99 / Month

Claim Offer

This app displays discounts on the cart page of store. Show more

The ESTS Discount Code app is designed to enhance the online shopping experience by integrating customer insights directly onto the cart page, especially for logged-in users. This powerful tool allows customers to view available discounts, such as those for minimum purchase amounts or quantities, right when they're making their purchase decisions. Online store owners can benefit from increased transparency and potentially improved sales, as customers are more likely to complete purchases when they see tangible savings. The app clearly displays discount codes, terms and conditions, and any usage limits, making it easy for shoppers to understand their potential savings. The intuitive interface simplifies the management of discount codes for store owners, allowing for seamless updates and changes. Overall, the ESTS Discount Code app is tailored to revolutionize the e-commerce experience by promoting informed purchases and optimizing customer satisfaction.

Show less

Terms and conditions

Minimum purchase discounts

Product quantity discounts

Cart page display

Discount codes visibility

Usage limits

Install App

Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 86 Apps

Report Pundit: Custom Reports

Okendo: Reviews & Loyalty

BR ‑ Better Reports

Zigpoll Customer Surveys

Whatsapp Marketing & Support

Gojiberry Survey & Feedback

Amplitude: Customer Analytics

Gratisfaction

PostRev ‑ Discounts For Data

Rex Feedback

Roasberry ‑ Pixel & Analytics

Survey Daddy

POWR: Customer Survey | Poll

Octopixels ‑ Tiktok Pixel

Disco Post Purchase Ad Network

Amara: Customer Insights

Own‑Kind

Glimpse: Post Purchase Surveys

Aide AI Support Automation

ESTS Discount Code