Better reports is a good app for Shopify. When reaching out for help with a report, customer service for this app was quick to respond, which was extremely helpful. I guess I rate this app a 3 because I don't feel like this is the easiest app to use in creating reports for what our company needs. Hopefully the more we use it, the easier it is to use and to create new reports.

The Response Time on Inquiries is Level 2 & Greatly Appreciated!! Great Company to Work With - Customer Service is Top Shelf A+

I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!

Absolutely incredible! So helpful — I can’t say enough about how quick and responsive the team is when it comes to assisting with any and all reports. Truly top-notch support!

This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.

Claudia Audin is amazing! She was able to provide me with a report I could not figure out. I provided her with a bit of information and totally nailed it! Thank you, Claudia!

Amazing app. Super fast and helpful customer service. Really detailed reporting that we rely on. Highly recommend.

Ciara Delaney was very helpful. She responded quickly and resolved my problem. Ciara also seems to be a very nice person.

The team gives a thorough explanation and are willing to assist and educate. Excellent customer support!

The customer service has been especially good. They are really helpful about working with you to build out the reports you need.