The team at Better Reports is absolutely phenomenal & we use them regularly! Thank you for going above and beyond!!!

Ciara was very helpful! Love how quickly she was able to help me. Thanks a lot for your amazing attention.

The actual app is a lifesaver, given limitations of Shopify reporting. Better Reports gives you access to every single data point that exists within Shopify, and can report on it. The actual functionality of the app and building reports is very easy to use also, works much like an Excel pivot table. The only thing i struggle with sometimes are the titles of all the different value fields just because there are so many! But Customer service is absolutely next level - always a real person who is so quick to answer and who has expert level knowledge of the workings of the app. 10/10 without hesitation recommend. It changed my work-life!

Helpful assistance, can customize a lot of other reports according to the customer's needs. Great in initiatives and very well maintained in communications.

Great app! Helpful reporting and team is very responsive and willing to help with any report I need.

We’ve been using Better Reports for over a year now, and it’s become absolutely invaluable for our data analysis. The support team responds incredibly quickly to any questions, and they’re always happy to help build or adjust even the most complicated reports. It’s allowed us to create detailed, customised reporting that simply isn’t possible within Shopify Analytics. Highly recommend, both for the quality of the reports and for the outstanding support team behind them.

Absolute Game Changer! Shopify Reporting is.... not great. This makes it amazing! Easy to use, most reports we want are out of the box and they have helped build dozens more for us, including a tricky currency conversion one for disputes. Well worth every penny!

Claudia Aubin was super helpful when I needed to created an aged A/R report. Communication was quite and easy. She understood everything and did a great job!

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

Subject: Appreciation for Ciara Delaney’s Outstanding Support I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier. Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.

Die App funktioniert extrem gut. Durch die Integration im Shopify-Backend, ist die Berechnung extrem schnell und die Synchronisation der Daten erfolgt praktisch in Echtzeit. Claudia vom Support-Team hat uns beim einigen Custom-Anpassungen geholfen und alle unsere Wünsche sofort umgesetzt. Die Kommunikation und Umsetzungszeit waren perfekt! Eine absolute Empfehlung!

Experience was great! I worked with Farnaz - the service was quick to respond and got me the data I was looking for!

I really enjoy using this app for my everyday work. One feature that would make it even better would be the ability to lock reports, so that no one can accidentally make changes. Having that option would be a huge win-win tool for protecting data accuracy and preventing mistakes.

Great service from Claudia at Better Reports. Requests for new reports to be written are turned around very fast. Recommended for stores that require more detailed reporting than Shopify provides and/or owners who don't have the time to create reports from scratch.

The limit is your imagination. Better Reports are there to help you in any type of report you need, and also assist you into improving it as well.

Awesome report app. I use it on multiple Shopify Shops. The support is great especially if you need a custom report made.

The developers of this app are highly responsive. I needed help with a couple of customized reports, they created it for me, they ran it for me, and they have it being emailed to me automatically each month. The reports are also much more detailed than Shopify offers. I thought it was a little pricey, however their customer service has proven it to be worth it. Thanks so much.

First up your software interface is waaaaaaay to complicated. Really cannot work it out. Waaaaaay too many options on there, it’s too intimidating. Also, no phone support? wtf? Picking up the phone is the easiest and most direct form of comms. 3/10

If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.

Best customer service! Farnaz and Ciara have been incredibly helpful in building reports. We are very pleased with this app so far!