I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs. Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable. Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify. The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs. They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!

They created an awesome custom report for my store that allowed us to pack so much more evisiently our products!

Simply the best app we have purchased to help us display our Shopify Online Store data. Great customer service! They had our report layout done in minutes and we were on our way! We highly recommend Better Reports to all of our Shopify friends! Chief Rob Herrington Wintersville Fire & Rescue Wintersville, Ohio

Better Reports is a must have app. Without this app for Shopify i would not be able to continue using shopify as the reporting in shopify is not good enough for our needs.

I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need. Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.

This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do. The support team has also been wonderful to work with. Highly recommend!

I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions. As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

So far so good - had a very specific use case and the support was great in setting up the report I needed.