I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.

They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!

This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.

Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!

i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.

Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.

Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions. As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND

So far so good - had a very specific use case and the support was great in setting up the report I needed.

Well what can I say. I needed to calculate fulfilment company commission based on sales which was at different percentage levels per product type and also user group. We had 4 user groups. I managed to achieve a part solution but then had to ask for support. I was amazed that within 24 hrs a custom solution was created which works exactly as we need. Ciara in support was so helpful and nothing was too much trouble. Been using the app for around 1 week now and have created several other solutions which simply aren’t possible using Shopify default reports, including inventory management. Some of which required further customisation by support which again was no trouble. All reports are now scheduled to send on the required dates for full atomisation. Cant recommend the app enough. A real bargain compared to the amount of time saved.

Amazing customer service!! They will help you create custom reports based on your needs and ideas. Really amazing product that I would recommend to anyone.

Excellent support team - they have helped me with so many custom reports & always reply quickly!

This is a great app. Not only can you add all the filters you need to run a report, but also you can ask a human being for assistance. Highly recommend this app for Shopify. THANK YOU Claudia

Great customer support! Claudia was wonderful in helping me create a report that met my needs. She gave me tips on how to fine tune it and I was able to do that on my own. Great app!

Best Shopify app available. With this app I’m able to create super cool and helpfull reports. Also great thanks to Claudia from support for helping me out customizing the reports.

Better Reports has been a fantastic addition to our Shopify! This app has replaced our custom Power BI reports, saving us both time and money. The intuitive interface makes it easy to create detailed, customized reports. What truly sets Better Reports apart is their exceptional customer service. The support team has been incredibly helpful in guiding us through the report-building process, ensuring we get the most out of the app.

Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!

Great product and great Support Team. Claudia helped me get setup and was able to create a much appreciated custom report.

A powerful and easy to use report tool. You can start with one of the built in reports and easily save it as a custom report and redesign it in the way you want. The support is amazing. I reached out to them when I needed help with a report. I got a very swift response from Claudia who created a new version of the report where she adjusted it just the way I needed it, and also posted a very instructive and enjoyable video.