What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

• Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
• Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
• A wide range of pre-built reports that provide valuable insights right out of the box.
• Intuitive interface that facilitates ease of use, even for complex reporting tasks.
• Time-saving automation features, such as scheduled and automated report delivery.
• Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

• Initial complexity in getting to grips with the app, which may appear daunting to new users.
• Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
• Occasional difficulties in creating custom reports without assistance.
• Performance issues, such as loading times for complex reports, though support often resolves these.
• Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.