Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,219)

Overall rating

4.9

5

202
4

9
3

2
2
1

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

NAZROM

Apr 15, 2025 on Shopify

Very happy with Better Reports! It's much easier to use than Shopify's built-in reports, and it gives way more flexibility. The support team is also fantastic—super quick and helpful. It’s made analyzing my store’s data so much easier. Highly recommended!

JOA barefoot

Apr 12, 2025 on Shopify

Great customer service!

Squad Dancewear

Apr 11, 2025 on Shopify

Fabulous customer service with a great range or reports

Styled Abode

Apr 10, 2025 on Shopify

I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!

the better shop

Apr 08, 2025 on Shopify

The Sussan Group Supplies

Apr 08, 2025 on Shopify

Great work by the team, Got in and started working on day 1, Team were super helpful with support

Divine Goddess International

Apr 07, 2025 on Shopify

Amazing app, great range of reports which can be fully customised and fantastic customer support to do it!

La Femme En Noir

Apr 04, 2025 on Shopify

Ciara once again has been so helpful with all my questions navigating the many tools of Better Reports. thank you!

Frederic Remington Art Museum Shop

Apr 02, 2025 on Shopify

I am very VERY excited to leave a wonderful rating for Better Apps because of Keanna Driedger and Claudia Aubin's help in making a much needed report! I worked with Claudia and then was passed to Keanna to get every single thing I needed - I love Better Reports and want to be sure that this great review is passed along!!!! I have been a year trying to get these wonderful and necessary reports - thank you!! Many thanks to Keanna and Claudia at Better Reports!!

carmico

Mar 28, 2025 on Shopify

Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options. Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.

Frederic Remington Art Museum Shop

Mar 28, 2025 on Shopify

I am very VERY excited to leave a wonderful rating for Better Apps because of Claudia Aubin's help in making a much needed report! I have been a year trying to get this wonderful and necessary report - thank you!! Many thanks to Claudia!!

HeatPressNation

Mar 27, 2025 on Shopify

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

Miss Cayce's

Mar 24, 2025 on Shopify

La Femme En Noir

Mar 21, 2025 on Shopify

Ciara has been a godsend helping me with this complicated report. Answered every question immediately and built the columns I did not have nor knew how to add! Thank you

La Femme En Noir

Mar 19, 2025 on Shopify

Pantree

Mar 18, 2025 on Shopify

BYLT Basics

Mar 13, 2025 on Shopify

CRDBAG

Mar 13, 2025 on Shopify

Great app, great help from support!

Trophyline

Mar 11, 2025 on Shopify

Wonderful Customer Service!!!!

Araks

Mar 10, 2025 on Shopify

I love better reports! The custom reporting is super intuitive, and the help team has been incredibly responsive and fast in adding unique fields. Ciara has been so helpful and kind. I now use BetterReports for two of the business I manage, and I will be recommending BetterReports to anyone using Shopify as the back end.