Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,040)

Overall rating

4.9

5

274
4

11
3

3
2
1

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

The Feed

Sep 02, 2025 on Shopify

Phenomenal customer support and willingness to help with complex queries

humanKIND

Sep 01, 2025 on Shopify

Birthdate Co.

Aug 29, 2025 on Shopify

TPB Marketplace

Aug 28, 2025 on Shopify

My experience with Better Reports has been exceptional. The reports actually grabbed more than I thought they would. The support team has been amazing, so helpful, and quick to respond! I want to send a special thanks to Farnaz who's gone above and beyond to help us get the custom app Better Reports - Users installed. Thanks again Better Reports Team!

Naples Soap Company

Aug 27, 2025 on Shopify

Retrofete

Aug 25, 2025 on Shopify

Strongful בגדי ספורט נשים

Aug 25, 2025 on Shopify

Suntory Mugi No Ne

Aug 18, 2025 on Shopify

This App really works for our business needs. Many custom options, easy to use and access. The support team are always very responsive and create customised reports for you, if you are not sure how. Has changed the way we do things for the better!

RedOne Music Canada

Aug 15, 2025 on Shopify

Very good app and very good services. I would say it's one of the best app on Shopify!

Five Elephant.

Aug 14, 2025 on Shopify

Levines Stores

Aug 13, 2025 on Shopify

Better Reports has developed many out of the box custom reports that work so well with Shopify. You are able to set up your own customer reports, however, I highly recommend letting them do it for you. There is no cost and they are quick to get back with you. I've been using them with various companies I work with for about 7 years and they continue to provide excellent solutions for custom reporting.

Phantom Marketplace

Aug 13, 2025 on Shopify

CBT Company Store

Aug 12, 2025 on Shopify

The support is awesome and very timely.

Laura

Aug 08, 2025 on Shopify

good !

SDN SUBLIMATION

Aug 05, 2025 on Shopify

Amazing company to deal with makes our job so easy

Florastor

Aug 01, 2025 on Shopify

Clare V.

Jul 31, 2025 on Shopify

Had a great help experience from Farnaz, who assisted me in adjusting metrics in a report.

Sienna Goodies

Jul 31, 2025 on Shopify

Thank you Ciara for your prompt reply and help

Mintii

Jul 29, 2025 on Shopify

Wow, what a spectacular app that helped me immediately and with great detail.

47Brand México

Jul 29, 2025 on Shopify

Great app to have a better analysis of my sales. Vey recommended.