HeyGena

Name: HeyGena Introduction Video
Uploaded: 2025-06-26T15:45:06Z
Duration: 1 min 33 s
Description: Chat with Gena: Your AI assistant for customer insights and data analytics.

HeyGena

Develop by Gena

Free plan available 30 Days Free Trial

Chat with Gena: Your AI assistant for customer insights and data analytics.

Chat interface

Phone integration

Database ai

About HeyGena

Launched Jun 22, 2025

Built by Gena

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Introduction Video

Description

HeyGena is a chat and voice AI assistant that lets you ask questions about your customer data.

HeyGena enables chatting about your customer and comes with a phone integrated system. It uses state-of-the-art database technology that translates natural English questions directly for data access. You can call a number on your phone to access Gena, a friendly AI assistant who can answer anything from customer support related questions (e.g. what happened to Thomas Jefferson's last order) to data analytics (e.g. what is my sales per month).

Phone Gena: Users can directly call Gena anywhere anytime on their phone.
Chat Gena: Users can interact with Gena with a simple chat interface.
Database AI: Gena answers questions from merchants flexibly without dashboards.

Pros

Easy access via phone: Users can call Gena anytime for quick responses.
Natural language processing: Gena interprets natural English questions for easy data access.
Versatile functionality: Handles both customer support queries and data analytics tasks.
User-friendly chat interface: Simplifies interaction with the AI assistant.
No need for complex dashboards: Simplifies data retrieval with AI-driven responses.

Cons

Potential dependency on phone service: Primarily relies on phone calls for access.
Limited to voice and chat: Might lack integration with other digital platforms.
Potential language processing limitations: May struggle with complex or ambiguous queries.
Possible need for training: Users might need to learn how to phrase questions effectively.
Privacy concerns: Handling sensitive customer and analytics data over voice calls.