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8.2
Amara: Customer Insights logo

Amara: Customer Insights

Develop by Amara Insights

$499

/ Month

Unlock customer insights with tailored interviews and actionable analytics.

Easy shopify integration
Tailored research plan
Automated interview scheduling
Actionable insights delivery
Expert-led guidance
2 Reviews
8.2

About Amara: Customer Insights

Launched Sep 24, 2024

Categories

Built by Amara Insights

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Description

Grow faster & more efficiently with deeper customer insights.

Get answers to key questions: Why do customers choose your brand over others? Why do some become loyal while others buy once and leave? Who do your customers see as your competitors? Amara Insights uses your Shopify data to build a tailored research plan. It identifies the right customers to interview, writes scripts & questionnaires, and schedules calls for you. After interviews, actionable insights & sound bites are delivered to your inbox—giving you deeper insights to fuel decision making.

Get answers to key questions: Why do customers choose your brand over others? Why do some become loyal while others buy once and leave? Who do your customers see as your competitors? Amara Insights uses your Shopify data to build a tailored research plan. It identifies the right customers to interview, writes scripts & questionnaires, and schedules calls for you. After interviews, actionable insights & sound bites are delivered to your inbox—giving you deeper insights to fuel decision making. more
  • Easy integration: Install the app and get started in seconds.
  • 1:1 customer interviews at your fingertips: unlock insights, drive growth.
  • Expert-led guidance: No research or analytics experience required.
  • Access the voice of the customer: Optimize ad creatives, copy and website.
  • Stay in your workflow: Get answers delivered to your inbox.

Pros

  • Tailored research plan using Shopify data.
  • Identifies the right customers to interview.
  • Provides scripts, questionnaires, and schedules calls.
  • Delivers actionable insights and sound bites to the inbox.
  • Easy integration and quick setup.
  • Facilitates 1:1 customer interviews.
  • Expert-led guidance requires no prior research experience.
  • Helps optimize ad creatives, copy, and website.
  • Insights delivered directly to the inbox.

Cons

  • Dependent on having Shopify data for optimal performance.
  • Might require time and effort to interpret and apply insights effectively.
  • Relies on interviews, which may not capture all customer insights due to subjective responses.
  • Potential for interviews to be time-consuming or resource-intensive, depending on scale.

Top Helpful Reviews

One Trick Pony Nuts

Dec 14, 2024  on Shopify

Like having a UX team in your back pocket! They take out all of the admin headache of speaking with your customers. Segmenting, prepping the questions, handling all the scheduling and providing you with actionable feedback. I've made countless changes to our packaging, paid ads, organic social strategy and churn efforts from the feedback.

Wildcraft

Dec 10, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Essential tool for understanding your customers Amara Insights has been an incredible tool for gathering valuable customer feedback and insights! In just a few weeks, we were able to learn so much about our audience that we could directly apply to our marketing and product decisions. The app makes the entire process straightforward, from scheduling to conducting customer interviews, and the organized insights make it easy to spot trends and take action. The team is always a pleasure to work with—professional, responsive, and supportive every step of the way. If gaining deeper insights into your customers is a priority, this app is a must-have. It’s intuitive, highly effective, and delivers actionable results that can make a real difference.

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