Rex Feedback

Develop by Shopify

$7.99-$12.99

/ Month

Free plan available 14 Days Free Trial

Integrate feedback button, hear customers, rapid load.

Email notifications

Customizable button

Client profiles

File export

Optimized files

About Rex Feedback

Launched Jul 18, 2024

Built by Shopify

Address

Stamford, CT, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Click and Connect: Seamless Customer Feedback Integration with On-Site Button and Backend Insights.

Rex Feedback empowers e-commerce websites by making it easy for customers to provide feedback. With this tool, merchants can gain valuable insights into customer issues and thoughts, helping to enhance the overall shopping experience. As more e-commerce platforms integrate feedback features, stay ahead with our seamless solution that connects you directly with your customers.

Customizable Button & Dialog: Tailored feedback features for desktop and mobile.
Client Profiles: Detailed info to create comprehensive client profiles.
File Export: Easily export feedback data or sync to Google Sheets for analysis.
Email Notifications: Receive prompt feedback alerts via email.
Optimized Files: Quick downloads without site slowdown.

Pros

Integrates feedback button seamlessly
Allows merchants to gain valuable insights into customer issues and thoughts
Enhances overall shopping experience for customers
Customizable feedback button and dialog for both desktop and mobile devices
Capability to build detailed client profiles
Option to export feedback data for further analysis
Email notifications for prompt feedback alerts
Optimized files ensure quick downloads and no site slowdown

Cons

Potential over-reliance on customer feedback may overlook other important business metrics
Customization options might require a understanding of UX design
Email notifications could lead to alert fatigue if not managed properly
Exported feedback data might need additional tools for in-depth analysis

Top Helpful Reviews

Para Paquetes

Feb 26, 2025 on Shopify

For the time being it works really good, you can customize all the wording, the colors, buttons and its position in the page. Good app at a great price!