Shopify Customer insights apps 2026

Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

5 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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OmniSegment CDP & MA

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AI multichannel marketing for effective customer growth Show more

OmniSegment CDP & MA is a sophisticated customer data platform that enhances brand engagement by delivering valuable customer insights and streamlining multi-channel marketing automation. This powerful tool harnesses AI-powered predictive models to anticipate customer behavior, allowing brands to strategically tailor their marketing approaches. With its intuitive no-code automation builder, users can effortlessly design and manage automated customer journeys, enhancing the personalization and efficiency of marketing campaigns. OmniSegment offers seamless multi-channel communication capabilities, enabling brands to connect with their audience through email, SMS, LINE, and WhatsApp. By providing automated data analysis and segmentation, the platform ensures that data-driven decisions are made quickly and accurately. Additionally, the app's real-time performance tracking features empower marketers to monitor and optimize their campaigns continuously, ensuring maximum impact and ROI.

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Multi-channel communication

Automated data analysis

Ai-powered predictive models

No-code automation builder

Real-time performance tracking

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HeyGena | Mobile AI Assistant

8.2

5 Reviews

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Chat with Gena: Your AI assistant for customer insights and data analytics. Show more

HeyGena is a versatile app designed to streamline customer support and data analytics through natural language processing. With its phone-integrated system, users can easily access Gena, an AI assistant, by simply making a call, enabling instant support and inquiries. Gena is capable of answering a variety of questions, from specific customer order inquiries like "what happened to Thomas Jefferson’s last order" to broader business analytics such as "what is my sales per month." The app leverages advanced database technology to translate natural English questions into actionable data insights without the need for complex dashboards. Whether through direct calls or a user-friendly chat interface, HeyGena offers flexible, real-time responses tailored to the needs of merchants. This innovative approach helps businesses save time and enhance their customer service experience with seamless, AI-driven interactions.

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Chat interface

Phone integration

Database ai

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FreeStand

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Track sampling campaigns, view customer data, and optimize marketing effortlessly. Show more

FreeStand is an innovative app designed to revolutionize the way brands track and analyze their sampling campaigns. By seamlessly integrating with the FreeStand platform, it empowers brands to gain a comprehensive view of their customer interactions and sampling outcomes. With FreeStand, you can effortlessly monitor customer data, track orders, and measure the revenue impact of your sampling efforts, all within a streamlined dashboard. This valuable tool provides real-time insights, enabling you to fine-tune your marketing strategies and optimize campaign performance. Its seamless data synchronization eliminates the need for cumbersome manual setups, allowing brands to focus on driving results. Ultimately, FreeStand helps you turn sampling into a powerful tool for converting interest into tangible sales and measurable growth.

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Integrate seamlessly

Track sampling impact

View customer data

Monitor order performance

Measure campaign revenue

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Pasaro ‑ Drop Price Alert

$5 / Month

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Avoid lost sales by allowing visitors to create price alerts. Show more

Pasaro is an innovative app designed to enhance sales by targeting price-sensitive customers. By allowing visitors to sign up for price drop alerts on your products, Pasaro ensures that interested customers are automatically notified when prices decrease, thus driving potential traffic and conversions. The app offers valuable insights into customer price preferences, enabling data-driven decision-making for your business. Its integration process is seamless, making it easy to set up with your store. Additionally, Pasaro features a customizable button and price-alert form to engage with visitors effectively. With its intuitive dashboard, merchants can gain insights to refine their pricing strategies. Overall, Pasaro is a powerful tool for businesses looking to optimize their pricing and boost sales.

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Customizable forms

Price drop alerts

Easy integration

Insightful dashboard

Automatic notifications

Visitor engagement

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Actiknow Analytics

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Analytics that suit your shop's needs Show more

Actiknow Analytics is a comprehensive data management app that aggregates all your relevant business data into one centralized platform, enabling seamless analysis tailored to your unique needs. With an intuitive interface, users can effortlessly generate reports that align with their business objectives, ensuring insights are both practical and actionable. The app facilitates the extraction of customer, product, and order data based on specific fields requested, offering flexibility and precision in data retrieval. Users are empowered to visualize their data in various formats, whether it's charts, graphs, or tables, enhancing clarity and decision-making. Actiknow Analytics caters to diverse business environments by providing a customizable and user-friendly experience, making it an essential tool for any data-driven enterprise.

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Custom reports

Data visualization

Customer data

Centralized data

Product data

Order data

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Attribute: Checkout Survey

$39-$199 / Month

(1.6/5)

2 Reviews

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Customizable Post-checkout Survey with beautiful reporting. Show more

Attribute: Checkout Survey is an innovative app designed to unveil where your customers are truly sourced from, providing invaluable first-party data directly from them. By integrating seamlessly with the Shopify checkout process, it ensures a smooth, on-brand customer experience without redirecting traffic away from your site. The app delivers clear visual insights, detailed charts, and comprehensive reporting to help you understand which advertising and growth strategies are effective and which are not. Users can effortlessly access real-time customer and revenue reports, and exportable data makes analysis straightforward. Additionally, Attribute offers customizable post-checkout customer surveys and automated email campaigns, further enhancing response rates and insights. This powerful tool simplifies the process of tapping into actionable data, assisting brands in refining their marketing strategies with confidence.

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Seamless shopify integration

Customizable post-checkout survey

Visual insights reporting

Real-time customer reporting

Automated post-checkout emails

Exportable database

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TrendSeam Sales Reporting

$29-$199 / Month

(2.8/5)

4 Reviews

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Reports on your sales, customers, products and more Show more

TrendSeam Sales Reporting is an essential tool for retailers seeking insightful analytics to drive their business forward. This app simplifies Year on Year (YoY) sales reporting, allowing users to effortlessly compare performance across different years. With TrendSeam, you can quickly identify your best and worst-performing products, providing valuable insights into inventory management. The app also helps pinpoint your most loyal customers by analyzing their purchasing habits, whether by value or volume. Additionally, it offers geographic insights by showing where your customers are coming from, aiding in targeted marketing efforts. For retailers looking to harness the full potential of their customer data, TrendSeam enables the creation of custom customer segments, allowing personalized marketing strategies to boost engagement and sales.

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Yoy sales reports

Own‑Kind

$50 / Month

8.2

8 Reviews

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Interactive lookbooks, automated sales tasks, data insights Show more

Own‑Kind is an innovative app designed to streamline customer acquisition and enhance sales for businesses. It effortlessly captures new customers from both online and offline channels, such as websites, social media, and print media, using branded links and QR codes. The app empowers users to drive sales by creating interactive and shoppable content, like looks and videos, tailored to engage customers effectively. With automated sales and marketing workflows, Own‑Kind saves businesses valuable time by efficiently managing tasks and follow-ups. Furthermore, the app enhances customer relationships by providing insightful engagement data and reports that reveal customer preferences and product recommendations. Business owners can utilize a customer onboarding link and QR codes across multiple platforms, ensuring seamless integration. Through its interactive lookbook builder and customer insights, Own‑Kind offers a comprehensive solution to understanding and catering to your audience.

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Capture new customers

Interactive shoppable lookbooks

Automated sales workflows

Customer engagement data

Branded links & qr codes

Sales opportunities

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WorkMagic Attribution

8.2

4 Reviews

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Your marketing platform for incremental growth Show more

WorkMagic AI Attribution is a cutting-edge app designed to revolutionize the way you handle your marketing strategies by providing a personal team of AI marketers and creatives. This suite of AI tools is crafted to enhance your productivity by efficiently planning and executing marketing campaigns, generating creative content, analyzing critical data, and offering actionable insights to boost your revenue streams. With its custom incrementality-adjusted attribution model, WorkMagic allows you to fine-tune your marketing efforts and understand your performance more comprehensively. The app also delivers AI-powered insights into your creative assets, customer behaviors, and product efficacy. Automate and streamline your campaign scheduling and publishing on a single platform, freeing up time for more strategic decisions. The AI Content Generator within WorkMagic effortlessly produces high-quality images and copy tailored for your marketing channels, while the AI Copilot is always ready to assist you with any marketing queries, ensuring you stay ahead in the competitive market landscape.

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Campaign automation

Ai marketing assistant

Custom attribution model

Creative insights

Content generator

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WhatConverts

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Marketing Attribution & Call Tracking Show more

WhatConverts is a dynamic app designed to bridge the attribution gap for businesses seeking to understand what marketing efforts truly lead to sales. Ideal for those tracking ecommerce sales as well as conversions from calls, forms, and chats, it extends Shopify's reporting capabilities to provide a comprehensive view. The app helps businesses discover valuable marketing channels and gather lead-specific data, enabling more informed and effective marketing decisions. With a straightforward setup and seamless integration with major ad platforms, WhatConverts allows companies to fine-tune their lead generation strategies. It tracks all types of leads through a single tool, fostering customer attraction and maximizing returns on ad spend. By focusing on revenue rather than just lead volume, users can optimize their marketing strategies for quality over quantity. Additionally, the app offers detailed reporting with over 70 data points, providing deep insights into ROI and enabling users to drive growth efficiently.

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Attribution gap closure

Comprehensive lead tracking

Revenue-based optimization

70+ data points collection

Customizable reporting

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Zithara Connect

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Effortlessly sync Shopify data to Zithara CRM for insightful analytics. Show more

Zithara Connect is a powerful tool designed to enhance your e-commerce experience by integrating your Shopify store with your Zithara CRM account. This app eliminates the hassle of manual data entry by automatically syncing customer orders and store information, ensuring your CRM is always up-to-date with real-time data. With Zithara Connect, you can effortlessly track customer purchases and monitor shopping behaviors, allowing you to access comprehensive analytics without the need to switch between platforms. The seamless integration runs quietly in the background, providing a streamlined workflow that empowers you to make informed business decisions. By accessing detailed Shopify insights alongside your existing CRM data in one place, you can deliver personalized and engaging customer experiences. Zithara Connect offers a holistic approach to managing your e-commerce operations, making it an indispensable tool for modern businesses.

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Comprehensive analytics

Automated data sync

Behavior monitoring

Customer purchase tracking

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Abbie

(1.6/5)

2 Reviews

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An easy way to find relevant influencers Show more

Abbie is a powerful app designed to simplify the process of finding influencers who can enhance your brand’s reach. With its Similar Audience feature, Abbie identifies new influencers whose audiences closely resemble those of influencers you already know work well for your brand. Additionally, it allows you to discover which influencers your current followers are following, providing insights into popular voices within your customer base. By leveraging these insights, Abbie helps you stay connected with your audience and maintain strong customer relationships. The app is an invaluable tool for brands seeking to expand their influence by discovering profitable new audiences. With Abbie, finding the right influencers to promote your brand has never been easier.

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Find influencers

Similar audience

Followers insights

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Popupular

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Inventory management and insights for brands at popup events Show more

Popupular is an essential tool for businesses participating in popup events, designed to streamline inventory management and enhance customer interaction. This app seamlessly syncs your Shopify inventory with an Airtable base, allowing you to efficiently track what items are taken to events and easily check back in unsold stock. Eliminating the hassle of manual inventory reconciliation, Popupular ensures you never lose track of a single item, saving you time and reducing errors. Beyond inventory management, the app helps you identify Shopify customers who visit your events, providing valuable opportunities for direct engagement and feedback. With Popupular, managing your popup events becomes a breeze, enabling you to focus more on boosting sales and customer relationships. Embrace the convenience and efficiency of Popupular and transform the way you handle popup event logistics.

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Event tracking

Inventory syncing

Customer identification

Sales reconciliation

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.6

64 Reviews

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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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PostRev - Discounts For Data

$9.99-$24.99 / Month

8.2

6 Reviews

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Automatically Applied Discounts For Zero Party Customer Data Show more

PostRev ‑ Discounts For Data is a dynamic app designed to bridge the gap between merchants and customers through insightful surveys. By incentivizing customers to participate in pre- and post-purchase surveys, merchants can garner valuable data that informs their product development, marketing strategies, and overall customer experience enhancements. This app facilitates a win-win scenario where merchants benefit from critical insights to refine their operations, while customers enjoy automatic discounts as a reward for their valuable feedback. With features such as automatically applied discount codes, product-specific analytics, and a comprehensive overview of customer survey history, PostRev ensures a streamlined, data-driven approach to business improvement. By empowering merchants with actionable data, the app contributes to a more competitive and customer-centric market.

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Data collection

Post-purchase surveys

Automatic discounts

Product analytics

Pre-purchase surveys

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POPCOINS LOYALTY & REWARDS

(1/5)

1 Reviews

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Revolutionise Your Customer Loyalty Strategy with POPcoins Show more

POPCOINS LOYALTY & REWARDS is an innovative app designed to enhance customer loyalty programs through seamless integration into your sales funnel, ensuring higher conversion rates. Popular within the Indian D2C ecosystem, POPcoins can be redeemed across a wide network of businesses, which not only increases transaction rates but also reduces customer churn. The app features a detailed dashboard providing valuable insights and practical tools for data-driven decision-making. Utilize extensive customer intelligence to create a robust acquisition channel, transforming your loyalty strategy with rewards tailored specifically to your brand. Tech support is available to help integrate and customize the program, enriching your in-funnel experience. By integrating POPcoins into your store, you can boost repeat purchases and customer engagement. Additionally, the app offers an extensive reward store with diverse offers on events, movies, OTT plans, travel, and more, helping you to acquire and retain more customers.

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Higher conversion rates

Detailed dashboard

Sales funnel integration

Reward system

In-depth analysis

Transaction boost

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PostGift.app

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Capture any feedback from clients in return for Gift & Credits Show more

PostGift.app is a powerful tool for businesses seeking to enhance customer feedback and gain deeper insights without hassle. It streamlines post-sales interactions by generating QR codes and custom forms, enabling merchants to effortlessly collect valuable client data. By offering personalized gifts as incentives, PostGift.app encourages customers to share their feedback, while simultaneously tracking parcel delivery speed and verifying delivery authenticity to avoid fraudulent claims. Merchants can customize what information they gather, tailoring forms to meet specific data needs. The app’s real-time syncing feature ensures a seamless feedback-to-reward process without the need for manual intervention. PostGift.app not only fosters customer loyalty but also enhances operational efficiency and data accuracy for businesses.

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Real-time sync

Proof of delivery

Qr code tracking

Custom data forms

Gift incentives

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HIKO Social Login

$2.49-$4.99 / Month

8.2

47 Reviews

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Enable one-click social login without creating an account. Show more

HIKO Social Login is a seamless solution that simplifies the signup process, allowing users to easily register using options like "Sign in with Google" or other one-click social media logins. By offering these convenient login methods, users are more likely to complete the signup process promptly, enabling businesses to quickly build their subscription lists for future retargeting opportunities. The app caters to merchants by providing an effortless setup process consisting of just five steps, which are fully customizable to match the aesthetics of their store design. HIKO Social Login supports integration with over 20 social media platforms, including Google One Tap, Apple, and LINE, ensuring a wide reach. Additionally, it offers robust integration capabilities with popular marketing tools such as Klaviyo, Mailchimp, Omnisend, and Contlo, enhancing customer engagement strategies. Merchants also benefit from insightful login statistics and customer analytics, helping them to better understand their audience and improve their marketing efforts.

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Customizable design

Easy setup

Email marketing integration

One-click login

20+ social integrations

Login statistics

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Shopify Customer insights apps

Related Categories

Price

Based on reviews

Showing 100 to 120 of 108 Apps

Affiniv NPS, Survey & Feedback

Predflow: AI Growth Assistant

OmniSegment CDP & MA

HeyGena | Mobile AI Assistant

FreeStand

Pasaro ‑ Drop Price Alert

Actiknow Analytics

Attribute: Checkout Survey

TrendSeam Sales Reporting

Own‑Kind

WorkMagic Attribution

WhatConverts

Zithara Connect

Abbie

Popupular

Customer.guru Net Promoter NPS

PostRev - Discounts For Data

POPCOINS LOYALTY & REWARDS

PostGift.app

HIKO Social Login