SurveyHive ‑ Customer Surveys

Develop by Shopify

$12.95

/ Month

Free plan available

Post-purchase survey for attribution, customer insights & RIO.

Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

Dropdown questions

Multi-choice options

About SurveyHive ‑ Customer Surveys

Launched May 04, 2023

Built by Shopify

Address

1021 East Cardinal Drive, Suynnyvale, Sunnyvale, CA, 94087, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Post-purchase surveys and Customer tagging. Easy setup, powerful reporting & customizable questions.

Enhance your customer experience with our cutting-edge Shopify post-purchase survey app! Boost your Shopify store's success with our post-purchase customer survey app! Set up effortlessly, customize questions, get powerful reports, tag customers, 5-star ratings, emoji surveys, dropdown questions, multi-choice options, and more. Gain valuable insights, enhance customer loyalty, and optimize your business strategies.

Easy setup & customization! Effortlessly create personalized surveys.
Powerful reports & analytics! Gain deep insights for data-driven decisions.
Customer tagging for segmentation! Target specific customer groups for tailored
5-star ratings & feedback! Boost customer loyalty with valuable feedback.
Fun emoji surveys & more! Engage customers with interactive and diverse question

Pros

Effortless setup and customization: The app claims to have an easy setup process, allowing users to quickly create personalized surveys
Powerful reports and analytics: Users can gain deep insights for data-driven decisions, helping to optimize business strategies
Customer segmentation through tagging: Allows targeting of specific customer groups for tailored marketing strategies
5-star ratings and feedback: Collects valuable feedback to boost customer loyalty
Fun and engaging survey options: Features like emoji surveys and multi-choice options can increase customer engagement

Cons

Potential for low response rates: Like all surveys, there may be challenges in getting a high number of responses
Limited to Shopify: The app is focused on Shopify, so it may not be useful for users with stores on other platforms
Possible reliance on customer willingness: The effectiveness of the surveys depends on customers being willing to participate