Trackey: Post Purchase Surveys

Name: Trackey: Post Purchase Surveys Introduction Video
Uploaded: 2024-04-05T04:09:03Z
Duration: 1 min 33 s
Description: Understand customers with the right surveys at the right time

Develop by Shopify

$20

/ Month

14 Days Free Trial

Understand customers with the right surveys at the right time

Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

Marketing attribution

Ai user insights

Email surveys

About Trackey: Post Purchase Surveys

Launched Jan 24, 2024

Built by Shopify

Address

310 Brookside road, Richmond Hill, ON, L4C0K8, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Unlimited surveys for marketing attribution, NPS and AI user insights at every step of the funnel.

Trackey enables merchants in Shopify to track customer feedback across the entire shopping experience and analyze it through AI-powered insights. Seamlessly integrate customer responses with Shopify and Klaviyo, and personalize each customer journey with email, link and on-site post-purchase surveys. Gather zero-party data to refine your business strategy, reduce marketing costs, and elevate conversion rates.

Post purchase surveys and email-triggered surveys at every step of the funnel.
Export response and data insights to CSV or other tools via integrations.
Gain insights through AI-powered reports on analytics and survey stats.
Over 10+ survey questions: multiple choice, open-ended, NPS or CSAT surveys.
Connect survey responses to your Shopify customer and order dashboards.

Pros

Seamless integration with Shopify and Klaviyo enhances data connectivity
AI-powered insights provide in-depth understanding of customer feedback
Capability to personalize surveys across multiple platforms (email, link, and on-site)
Allows collection of zero-party data to improve business strategy and conversion rates
Supports various survey types including multiple choice, open-ended, NPS, and CSAT
Integration options available to export responses and data insights
Post-purchase surveys can be customized and triggered at different funnel stages
Connects survey responses to Shopify customer and order dashboards for holistic insights