KNO Post Purchase Surveys

Develop by Shopify

$19-$299

/ Month

Free plan available 7 Days Free Trial

Surveys for attribution, customer insights, and feedback.

Pre-built templates

Platform integration

Zero-party data

Customer segments

Advanced attribution

Multi-question surveys

Targeted audiences

Benchmarking

Attribution reports

About KNO Post Purchase Surveys

Launched Oct 18, 2020

Built by Shopify

Address

53 Frith Street, Soho, London, ENG, W1D 4SH, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.

5 min setup with 30+ full survey templates and dozens of pre-built questions.
Use logic flows for in-depth analysis and actions to boost customer engagement.
Attribution reports & analyses to better understand ad performance.
Target surveys to customer segments with data filters for better analysis.
Integrates with top platforms and offers data dispersion via REST API.

Pros

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Cons

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

Top Helpful Reviews

The Better Cat

Jul 17, 2025 on Shopify

keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.

ArtWear299

Jun 02, 2025 on Shopify

Your application seems very functional, but I can't publish it as it is because I can't translate the questions into French. Is there a solution?

David's Cookies

Mar 05, 2025 on Shopify

With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)

birddogs

Dec 01, 2024 on Shopify

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

Adanola

Oct 30, 2024 on Shopify

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

autobrush®

Oct 20, 2024 on Shopify

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

For Days

Aug 08, 2024 on Shopify

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

Dossier Mexico

Apr 22, 2024 on Shopify

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Dossier Perfumes

Apr 22, 2024 on Shopify

Très bonne expérience, les données sont faciles à lire et à analyser Les équipes sont très réactives

Cozy Earth

Apr 19, 2024 on Shopify

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

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