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9.1
Surveys logo

Surveys

Develop by PurpleBear

$5-$16

/ Month

Collect valuable feedback with targeted, automated post-purchase surveys for improvement.

User-friendly interface
Crm integration
Automated feedback
Targeted surveys
6 Reviews
9.1

About Surveys

Categories

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Description

Create surveys to collect customer feedback

  • Display surveys to specific customer segments based on their purchase history, location, or behavior
  • Effortlessly integrate with your preferred CRM and email marketing tools for a streamlined workflow
  • Automatically present surveys after a purchase, following a site visit, or triggered by specific actions
  • Create surveys effortlessly using our user-friendly interface—no coding skills needed
The Post Purchase Survey app allows you to collect valuable feedback from customers right after they make a purchase. By offering a quick survey, you gain insights into their shopping experience, product satisfaction, and areas that need improvement. This immediate feedback helps you make data-driven decisions to refine your products and services, ultimately enhancing customer satisfaction and building loyalty. Customize survey questions to match your business goals, making this app a vital tool for continuous improvement and customer engagement.

Benefits:

Improve Customer Experience: Gain a deeper understanding of customer needs and preferences to refine your offerings.
Boost Engagement: Keep customers involved by soliciting their input and demonstrating that their opinions matter.
Foster Growth: Leverage actionable insights to make strategic decisions that promote business growth and strengthen customer loyalty.
Save Time: Automate the process of survey distribution and data collection, allowing you to focus on other key areas of your business.

Pros

  • Targeted surveys: Ability to display surveys to specific customer segments based on purchase history, location, or behavior
  • CRM integration: Seamlessly integrates with popular CRM and email marketing tools for efficient workflow
  • Automation: Automatically triggers surveys post-purchase or based on specific actions, saving time
  • User-friendly interface: No coding skills required, enabling easy survey creation
  • Immediate feedback: Collects feedback right after purchase, providing timely insights for improvement
  • Improves customer experience: Helps understand customer needs and preferences for product and service refinement
  • Boosts engagement: Involves customers by valuing their input and opinions
  • Fosters growth: Provides actionable insights for strategic decision-making to grow business and enhance loyalty

Cons

  • Limited feedback opportunities: Primarily focused on post-purchase surveys, might not collect feedback from non-buyers
  • Dependent on CRM tools: Requires integration with CRM and email marketing tools, which may be complex for some users
  • Potential survey fatigue: Automated surveys post-purchase may overwhelm customers if overused
  • Less flexibility: Although customizable, users might find limitations in survey design or question types

Top Helpful Reviews

Anchalmarwah

Mar 26, 2025  on Wix

AmazingMakes life easier and also to collect data is super amazing

Vizzuals

Mar 26, 2025  on Wix

Really Great!Lots of options and works great!

Brunongomes

Mar 15, 2025  on Wix

Experiência incrível Um pouco difícil de mexer, mas extremamente customizável, gratuito! muito bom!

Greg00833

Feb 07, 2025  on Wix

POSTINGHaving a hard time getting the app to display on the web page

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