Fuzzy Surveys

Develop by Shopify

Free App

Add polls & surveys to your stores post purchase page

Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

Collect feedback

Marketing insights

About Fuzzy Surveys

Launched Oct 13, 2021

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Fuzzy Surveys helps you run polls and surveys on your post-purchase confirmation page.

With Fuzzy Surveys, you can easily start collecting insights from your customers to help grow your sales and customer satisfaction. Our editor allows you to easily add surveys to the order confirmation screen to allow you to capture feedback and understand what your customers want and need next. Fuzzy Surveys deliver insights that have proven to increase cart AOV (average order value) and improve marketing opportunities.

Setup beautiful surveys that fit seamlessly into your confirmation page.
Learn about your customers feedback after they purchase products.
Discover high performing sales channels or new conversion opportunities.

Pros

Easy integration to add surveys to the order confirmation screen
Helps in collecting valuable customer insights to improve sales and customer satisfaction
Proven to increase cart average order value (AOV)
Improves marketing opportunities through customer feedback
Surveys can be customized to fit seamlessly into the confirmation page
Assists in discovering high-performing sales channels and new conversion opportunities

Cons

Dependence on customer participation for data collection; not all customers may be willing to provide feedback
Potentially disrupts the confirmation page experience if not integrated smoothly
Limited context about the effectiveness in different industries or with varying customer demographics
May require continuous analysis and adjustments to surveys to maintain relevance and effectiveness

Top Helpful Reviews

America Rising Select Coffee

Jun 28, 2023 on Shopify

I need to be able to see the survey, so I can make sure its correct. It seems that's impossible. Otherwise, the app seems to be good.

Baby Mouse

May 26, 2023 on Shopify

Es fácil la configuración, espero al público le sirva para que hagamos sus pedidos como ellos deseen.

Issa Miracle

Feb 03, 2023 on Shopify

love it! works great and gets us such insightful information so we can delivery more to our customers. 100% completion rate by our customers so far!

Naturally Healthy Pet

Jan 11, 2023 on Shopify

This app is super handy if you are wanting feedback from your customers. Its got multiple options for what layout you want your question to have. It lets you ask one question at a time, which can be a downside to some but I find it to be very helpful as then not only do you get clear, easy-to-see feedback to your question, but your also not presenting too many questions for your customers and not confusing yourself with multiple sets of answers. Highly recommend.

Leroy & Co

Oct 23, 2021 on Shopify

This app is great! It worked exactly as I expected out of the box and was really easy to use and set up with the templates provided. They responded really quickly to my query as well.

The Sandpit Greetings Co

Oct 17, 2021 on Shopify

This app is perfect for getting that all important customer insight - and so easy to use!! Seriously impressed that now we can ask our customers questions in a quick and unobtrusive manner - meaning we're not a nuisance to them but also we get that valuable data to hopefully help us drive more sales. App is easy to install and set up, and has useful templates of existing surveys that are simple to edit to what you need. Nice work Fuzzy Surveys, absolutely loving this app!!