FigPii AB Testing & Replays

Develop by FigPii

$74.99-$449.99

/ Month

14 Days Free Trial

Increase your conversion rate through A/B testing and replays

Session replays

A/b testing

Visitor heatmaps

Visitor polls

About FigPii AB Testing & Replays

Launched Dec 14, 2021

Built by FigPii

Email :

support@figpii.com

Address

222 W Merchandise Mart Plaza, Chicago, IL, 60654, US

Website Privacy policy FAQ

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Description

FigPii will help you find the actionable data and turn them into conversions on your site.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more.

A/B Testing with an easy-to-use interface and wizard
Visualize where visitors click using Heatmaps
Record & replay visitor actions on your site
Hear directly from visitors through polls

Pros

Increase your conversion rate through A/B testing and replays
FigPii analyzes heaps of data on your site, pinpointing where visitors are struggling
Provides exact changes you should make for improvements using a combination of visitor data and a large dataset of site improvements
Offers multiple tools such as Heatmaps, Session Replays, A/B Testing, and Polls
User-friendly interface with wizard for A/B Testing
Visualizes visitor clicks with Heatmaps
Allows recording and replaying of visitor actions on the site
Includes polls to gather direct feedback from visitors

Cons

Duplicate content in the app description suggests lack of attention to detail or oversight
Potential steep learning curve for new users unfamiliar with data analysis tools
No mention of integration features with other analytics tools or platforms
Lack of specific success metrics or case studies in the description

Top Helpful Reviews

Jade Alters

Aug 20, 2024 on Shopify

Update 8/21/24: David has gone above and beyond to help me overcome my previously disappointing experience, even helping at times when it was not an issue with the service. I urge others considering FigPii to give it a try. They are able and willing to customize things up for you if you have unusual needs. Update 1/5/24: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars. Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times". Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

Jade Alters

Jan 05, 2024 on Shopify

Update 1/5/23: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars. Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times". Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

American Built Pro

May 07, 2023 on Shopify

Wasn’t sure if it was going to integrate with our existing analytics tools, but it did easily and without much hassle.

Reprise Activewear

Mar 08, 2023 on Shopify

This is one of the BEST apps I've used from the Shopify store, a very affordable price for the level of service and setup you get. We've been able to run some really interesting tests and I have to say the support is phenomenal - there is a learning curve to setup specific tests but I always get a quick answer back and Reza has hopped on a Zoom call a few times with me to answer questions and offer white-glove service for setting up tests. I highly recommend this app for AB testing needs!

p1performance

Dec 19, 2022 on Shopify

It does what it says very well and reliably. It also appears to be nearly instantaneous to the live events. We faced an issue with the initial setup but the support was great!

Mistizi

May 23, 2022 on Shopify

Great tool, greater support team. Very good would highly recommend as a tool to improve store performance and to create ab tests. It gives you key insights and analysis on the pain points of your site and can also add questionnaire features that give invaluable information on how people find using your site. The tool is robust and easy to use, the support team is very helpful.

Glow Me Neon Signs

May 18, 2022 on Shopify

We use it for heat mapping the our store and then deciding on changing items above the fold. For example, what are real customers clicking on and why? How can we then achieve the best outcome, traffic, or sales from the best possible path? I can extract heatmaps as an image or share session recordings with my team members.

Baby Paradise Official

May 16, 2022 on Shopify

We track our users like never before FigPii is a great tool to get necessary insights about customer use and journey. We can track our customers journey and improve it using heatmaps and session recording. Easy to use, gives insightful information about the users’ journey on our website

FigPii AB Testing & Replays

About FigPii AB Testing & Replays

Built by FigPii

Related Categories

Z Sticky Add To Cart Button

Description

FigPii will help you find the actionable data and turn them into conversions on your site.

Pros

Cons

Top Helpful Reviews

Jade Alters

Jade Alters

American Built Pro

Reprise Activewear

p1performance

Mistizi

Glow Me Neon Signs

Baby Paradise Official

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