Shopify Nps analytics apps 2026

RateUp

$30-$120 / Month

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.

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Whatsapp integration

Customizable surveys

Real-time sync

Event-based triggers

Nps analytics

Ai summary

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Affiniv Net Promoter Score NPS

$25-$199 / Month

6 Reviews

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Boost customer retention with AI-driven NPS surveys and analytics.

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SM Post Purchase Survey & NPS

$9.99 / Month

8.2

5 Reviews

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Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

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No coding required

Customizable surveys

Thank you page integration

Unlimited questions

Unlimited responses

Response breakdown

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AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Real-time results

Discount incentives

Multilingual surveys

Automatic nps surveys

Manual nps surveys

Custom brand surveys

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Simple NPS Survey

$7.99 / Month

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"Effortlessly track NPS for enhanced customer retention; simple, insightful feedback."

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Zigpoll Customer Surveys

$25-$198 / Month

8.2

469 Reviews

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Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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Customizable forms

Shopify integration

Ai-driven analytics

No-code setup

Abandoned checkout recovery

Email and sms delivery

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Asklayer Survey & NPS for pros

$9-$29 / Month

8

56 Reviews

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Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

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Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

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Fairing Post Purchase Surveys

$15-$149 / Month

8

190 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Pre-built templates

Shopify integration

Customer feedback

Product targeting

Personalization

Roi improvement

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Delighted Post‑Delivery Survey

$249-$499 / Month

7.6

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

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Reveal: Customer Data & NPS

$299 / Month

8.2

61 Reviews

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Turn one-time buyers into lifetime customers Show more

Reveal: Customer Data & NPS by Omniconvert is a powerful tool designed to fuel growth through customer acquisition, retention, and loyalty. This app is perfect for businesses looking to experiment with and refine their business models or seeking an advanced eCommerce strategy to meet their goals efficiently. It allows you to enhance performance and focus on key metrics, thereby optimizing time management and decision-making. Key features include a Dynamic Audience Builder, which enhances Meta and Google ad campaigns using RFM (Recency, Frequency, Monetary) analysis. It also offers RFM Customer Segmentation to identify and tailor strategies for both top-performing and underperforming clients. Additionally, the Automated NPS tool provides real-time alerts and sophisticated data to improve the customer journey. Buying Habits reports and Advanced Reporting help businesses focus on product SKUs and customer-centric metrics that drive performance and growth.

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Advanced reporting

Dynamic audience builder

Rfm customer segmentation

Automated nps tool

Buying habits reports

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Affiniv NPS, Survey & Feedback

$25-$199 / Month

8.2

5 Reviews

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Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

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Callexa NPS Feedback

8.2

1 Reviews

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Get valuable customer feedback with automated NPS surveys. Show more

Callexa NPS Feedback is a powerful tool designed to enhance your Shopify store’s customer experience through automated surveys. This app capitalizes on the Net Promoter Score system to gauge customer satisfaction by sending surveys shortly after an order is shipped. The feedback collected, including ratings and comments, is seamlessly integrated back into your Shopify order entries, making it easily accessible. Users can manage and analyze this data using the app’s intuitive dashboard, which offers detailed statistics and reporting functions to evaluate shop, service, and product quality. With Callexa, businesses can efficiently gather valuable customer insights, track improvements over time, and make informed decisions to boost customer loyalty. Whether you're aiming to refine your service or gain deeper insights into customer perception, Callexa provides the tools necessary for actionable, data-driven strategies.

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Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

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Pulse NPS, Surveys & Feedback

$19-$99 / Month

8.2

1 Reviews

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"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

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SeamlessNPS: Customer Loyality

$7.9-$99 / Month

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Enhance loyalty with real-time NPS feedback and swift issue resolution. Show more

SeamlessNPS is a powerful tool designed to enhance customer loyalty by turning feedback into actionable insights. The app automatically sends Net Promoter Score® surveys to customers post-purchase, providing merchants with valuable data to improve their services. SeamlessNPS takes it a step further by syncing negative responses directly with the respective Shopify orders, enabling quick identification and resolution of issues. This proactive approach helps businesses recover lost trust and maintain strong customer relationships. With features like order tagging for specific feedback and real-time notifications about detractors, merchants can prevent customer churn effectively. The app’s zero-configuration setup ensures that businesses can start collecting and acting on customer feedback in just two minutes. Prioritizing customer experience, SeamlessNPS is a crucial component for achieving long-term business success.

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Order tagging

Real-time feedback

Automate nps surveys

Zero-config setup

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NPS for POS

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"Collect, track, and analyze customer feedback post-POS sale effortlessly."

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SurveyFox: Email & SMS Surveys

$100-$400 / Month

8.2

2 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

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Scope Post Purchase Survey

$25-$99 / Month

7

2 Reviews

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Get faster customer insights and attribution Show more

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

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Visual question builder

Live responses

1-touch integrations

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Stamped Reviews & Loyalty

$23-$399 / Month

7.7

3,706 Reviews

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Product reviews & rating app, photo reviews, referrals, NPS Show more

Stamped Product Reviews & UGC is a powerful tool designed to enhance your revenue by leveraging high-converting product reviews and user-generated content. With features like NPS, photo and video reviews, and an Instagram Shoppable Gallery, this app allows brands to showcase customer experiences effectively. Its Community Q&A and Checkout Reviews add layers of interaction and validation, compelling customers to engage more with your brand. The app's customizable display widgets ensure seamless integration with your website's aesthetics, allowing for moderation and public commentary on reviews. Boosted by Google integration, it can elevate your rankings through Google Seller & Product Ratings and SEO-rich snippets. Stamped also facilitates the collection and importation of various review types, using methods like automations, email, SMS, and pop-ups, to optimize review conversion. The app supports a variety of display options including badges, carousels, and media galleries, making it a versatile solution for enhancing online reputations and sales.

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Automated review requests

Customizable widgets

Seo enhancement

Review import/export

Review moderation

Photo & video reviews

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AfterShip Product Reviews

$11-$119 / Month

8

770 Reviews

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Collect UGC reviews & NPS to boost brand credibility and sales Show more

Automizely Product Reviews is a versatile Shopify app designed to enhance customer trust and drive conversions by showcasing authentic product reviews with photos and videos on your online store. This app allows you to automatically collect reviews from various touch points or import them in bulk from sources like AliExpress or CSV files, streamlining the review collection process. It beautifully displays these reviews and star ratings on product pages, providing strong social proof to potential buyers and boosting their confidence in making a purchase. Additionally, Automizely Product Reviews optimizes review generation through automated review request emails and collects Net Promoter Scores (NPS) to gauge customer satisfaction. It also enhances brand visibility by displaying reviews on Google, social media, and your website, building credibility and extending your brand's reach. The app offers a centralized portal for easy review management, allowing you to edit, reply to, and feature reviews, as well as monitor performance efficiently.

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Automated review requests

Star ratings display

Photo/video reviews

Social proof display

Nps collection

Bulk import reviews

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Grapevine Post Purchase Survey

$25 / Month

8.2

163 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Shopify Nps analytics apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

RateUp

Affiniv Net Promoter Score NPS

SM Post Purchase Survey & NPS

AskBeat NPS surveys

Simple NPS Survey

Zigpoll Customer Surveys

Asklayer Survey & NPS for pros

Fairing Post Purchase Surveys

Delighted Post‑Delivery Survey

Reveal: Customer Data & NPS

Affiniv NPS, Survey & Feedback

Callexa NPS Feedback

Pulse NPS, Surveys & Feedback

SeamlessNPS: Customer Loyality

NPS for POS

SurveyFox: Email & SMS Surveys

Scope Post Purchase Survey

Stamped Reviews & Loyalty

AfterShip Product Reviews

Grapevine Post Purchase Survey