Shopify Customer feedback apps 2026

Proof Tracker

$9.99-$34.99 / Month

Manage digital proofs easily and in more detail. Show more

Proof Tracker is an innovative digital proof management system designed to streamline the interaction between sellers and customers during the pre-production phase. It allows sellers to send proofs to customers for feedback, ensuring that products meet expectations before reaching production. Customers can annotate their proofs with specific requests, leaving detailed comments and creating a transparent communication history. Sellers benefit from an intuitive interface that tracks each proof's status, from submission to final approval, ensuring nothing falls through the cracks. With features such as real-time email updates, automatic tagging in Shopify, and the ability to set auto-approval time limits, Proof Tracker enhances efficiency and communication. This tool is perfect for businesses looking to optimize their proof management process and deliver a satisfying customer experience.

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Organize proofs status

Detailed feedback comments

Real-time updates email

Auto-tag proofs shopify

Auto-approve time limit

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Revify: Reseñas por Whatsapp

$12.99 / Month

8.2

1 Reviews

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Revify: Obtén reseñas en WhatsApp con fotos, videos y audios. Show more

Revify: Reseñas por Whatsapp es una innovadora aplicación diseñada para obtener reseñas auténticas de tus clientes de manera sencilla y efectiva. Utilizando WhatsApp, el canal de comunicación preferido por los usuarios, Revify hace que compartir opiniones sea un proceso rápido y sin complicaciones. La app permite que los clientes agreguen fotos, videos y audios a sus reseñas, lo que aporta una capa adicional de confianza y credibilidad. Esto no solo mejora la imagen de tu tienda online, sino que también impulsa las conversiones al ofrecer pruebas sociales reales. Además, Revify envía solicitudes automáticas de reseñas y proporciona herramientas para monitorear y gestionar las experiencias negativas de los clientes. Con Revify, puedes seguir de cerca la evolución de las calificaciones de tu tienda y mejorar continuamente tu servicio al cliente.

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Automated review requests

Multimedia feedback

Track ratings evolution

Manage negative feedback

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504 Gateway Time-out

$27-$97 / Month

8.2

1 Reviews

Post-Purchase Surveys, On-Site Surveys, Email Surveys & More Show more

ShopSurvey ‑ Surveys & Forms is a powerful tool designed to enhance your Shopify store by gathering valuable customer insights. With this app, you can effortlessly run surveys on your website or reach your audience through social media channels and email automations. Collect responses from various segments, including website visitors and social media followers, and manage this data in a centralized platform for better strategic decisions. The app allows you to create visually appealing surveys using over 20 different question and field types, while easily customizing them to align with your brand’s aesthetics. Whether you’re seeking feedback across the entire sales funnel or targeting specific customer journeys, ShopSurvey provides a seamless experience with its extensive library of survey templates. Furthermore, integration is a breeze, as you can connect your survey data to over 5000 other apps via Zapier, ensuring you maximize the potential of your collected insights.

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Post-purchase surveys

On-site surveys

Survey templates

Email surveys

Social media surveys

Survey customization

Volt Product Reviews

$14.39 / Month

8.2

5 Reviews

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Our app allows to collect, display reviews on ecommerce store. Show more

Volt Product Reviews is a powerful tool for Shopify store owners, designed to amplify the impact of customer feedback. In the competitive eCommerce landscape, product authenticity and trust are critical to success. Volt seamlessly integrates with your Shopify store, allowing you to leverage customer reviews to boost your brand's credibility and refine your product offerings. With features like automated review requests, Volt simplifies the process of gathering customer feedback. Additionally, it enables customers to share photo and video reviews, adding a visual dimension to their experiences. The app also includes an in-depth analytics dashboard, offering valuable insights into customer feedback to drive informed business decisions.

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Automated review requests

Analytics dashboard

Photo and video reviews

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Emoji Social Reactions | Emote

$2.99-$5.99 / Month

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Boost Shopify interactions with emoji reactions on products and articles. Show more

Emote – Social Reactions is an innovative app designed to enhance customer engagement on your Shopify store by integrating social media-style interactions. This app allows your customers to express their opinions and emotions through emoji reactions on product and article pages, mirroring the interactive experience they enjoy on social platforms. By enabling emoji reactions, you can increase customer interactions, gather immediate feedback, and create a more lively and engaging shopping environment. Emote offers flexibility with over 100 emojis to choose from and even allows you to upload custom emojis to match your brand's identity. Easily add reaction emojis to any resource, including articles, products, pages, blogs, and collections. Transform your store into a more interactive experience and connect with your audience in a fun, modern way.

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Emoji reactions

Custom emojis

Enhanced interaction

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PixlerLab Reviews & Ratings

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Your Trusted Partner for Accurate Review and Verification Show more

PixlerLab Reviews & Ratings is a powerful app designed to enhance your customer experience by streamlining the process of collecting and managing customer feedback. This app allows Shopify store owners to effortlessly gather ratings and reviews, providing valuable insights into customer satisfaction. With a focus on authenticity, PixlerLab ensures that every review is verified before it goes live, helping build trust and credibility with potential customers. Store owners benefit from instant alerts for new reviews, allowing for timely engagements and responses. By simplifying feedback collection and management, PixlerLab empowers businesses to maintain a credible online reputation while gaining a deeper understanding of their customers.

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Seamless review gathering

Review authentication

Instant review alerts

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Facebook Reviews by Elfsight

$5.99 / Month

6.6

8 Reviews

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Highlight Positive Feedback with Reviews on Your Store Show more

Facebook Reviews by Elfsight is a robust tool designed to boost your sales by showcasing your excellent ratings and customer appreciation directly on your homepage. This app enables you to leverage positive feedback and high ratings as social proof, encouraging potential buyers to trust and purchase your products. By integrating Facebook reviews seamlessly with your Shopify website, it enhances credibility and provides visitors with compelling reasons to choose your offerings. The app also includes features like review request capabilities to gather more feedback, ensuring your ratings remain current and relevant. Additionally, the flexible header with switchable elements allows you to customize your review presentation, tailoring it to best fit your brand's aesthetic and messaging strategy. This dynamic approach not only attracts new sales but also fosters a deeper connection with your customer base, reinforcing brand loyalty.

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Review display

Flexible header

Review request

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Verified Reviews

$48.47 / Month

7.4

16 Reviews

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Collect, moderate and display authentic reviews Show more

Verified Reviews by Skeepers empowers businesses to turn customers into trusted advocates by streamlining the process of collecting and managing user-generated content, such as reviews and feedback. The app supports e-reputation management and helps shape brand perception, leading to increased sales growth. As an ISO-certified product, Verified Reviews ensures authenticity, fostering both trust and customer loyalty. It offers a range of features including review moderation, SEO optimization, and performance tracking, enhancing both online visibility and engagement. Businesses can showcase customer feedback through various display options like badges, star ratings, and rich snippets. Additionally, the app integrates seamlessly with Google Ads and Shopping campaigns to amplify marketing efforts. Skeepers makes it easy to gather reviews through automated options like email and SMS requests, as well as leveraging social media content.

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Image optimization

Seo optimization

Collect reviews

Performance tracking

Review syndication

Display reviews

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POWR: Customer Comments

$4.94-$98.99 / Month

7.6

23 Reviews

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Build trust with customer comments and feedback on your store. Show more

POWR: Customer Comments is a powerful tool designed to enhance your business's online presence by leveraging customer feedback. By showcasing authentic comments and reviews on product pages, this app helps build trust and credibility with potential buyers. Highlighting positive experiences related to product selection or exceptional customer service can encourage more frequent purchases. The app offers features like comment moderation to ensure only the most relevant feedback is displayed, and instant email alerts keep you informed of new customer interactions. Users can also upload images to enhance social proof, and automated responses can be customized to thank customers for their reviews. With fully customizable design options, POWR: Customer Comments seamlessly integrates with your brand's existing aesthetic, providing a cohesive and engaging user experience.

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Email alerts

Customizable layout

Image uploads

Review display

Customer comments

Comment moderation

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Delighted Post‑Delivery Survey

$249-$499 / Month

7.6

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

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Simplify Exit Intent Survey

$9.99-$19.99 / Month

7.9

5 Reviews

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Collect vital information about why shoppers leave your store Show more

Simplify Exit Intent Survey is an intuitive app designed to gather valuable feedback from customers just as they are about to leave your online store. With customizable exit intent popups, you can provide options for customers to select their reasons for leaving, including an "Other" option for personalized feedback. The app features an easy-to-use editor and custom CSS capabilities, allowing you to style your popups to match your store's aesthetic seamlessly. By understanding the reasons why shoppers leave, you gain crucial insights to refine your store's features and improve its user experience. This feedback-driven approach empowers you to address potential pain points, enhance customer satisfaction, and ultimately maximize your store's revenue potential. With responses that truly matter, you can strategically boost the overall performance of your business.

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Custom css

Revenue maximization

Intuitive editor

Exit intent popup

Custom response options

Ux improvements

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SM Post Purchase Survey & NPS

$9.99 / Month

8.2

5 Reviews

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Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

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No coding required

Customizable surveys

Thank you page integration

Unlimited questions

Unlimited responses

Response breakdown

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Twitter Feed Ninja

$4.99 / Month

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Add responsive widget to display Twitter Feed and Tweets Show more

Twitter Feed Ninja is an innovative app that allows store owners to integrate real-time Twitter feeds directly into their websites, enhancing customer interaction and engagement. By displaying the most recent tweets, users can easily promote new products, special offers, and ongoing sales, helping to drive conversions and keep customers informed. The app serves multiple purposes, including updating users about new products, gathering customer feedback on specific items, and providing timely notifications about upcoming sales events. Its compatibility extends across major web browsers like Google Chrome, Safari, and Mozilla Firefox, ensuring a seamless experience for all users. Through the integration of social media feeds, Twitter Feed Ninja helps businesses strengthen their online presence and build a more dynamic interaction with their audience, leveraging the power of social media marketing.

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Promote products

Responsive widget

Display twitter feed

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Emplifi Ratings & Reviews, Q&A

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Industry-leading Ratings & Reviews suite for ecommerce sites. Show more

Emplifi Ratings & Reviews, Q&A is a comprehensive app designed to enhance ecommerce sites by leveraging authentic shopper-generated content. It features four robust tools: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. These tools not only enrich product detail pages with valuable, customer-supplied content but also significantly improve site SEO by collecting keyword-rich feedback. Emplifi's customer content solutions provide prospective buyers with insights from other trusted shoppers, leading to increased traffic and improved conversion rates. The app's integration is seamless with Shopify's Online Store 2.0 blocks, ensuring smooth implementation and optimized performance. With its specially optimized JavaScript bundles, the app ensures faster page load speeds, contributing to a better user experience and higher conversions.

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Os 2.0 compatibility

Review display options

Seo improvement

Email review requests

Community q&a

Customer feedback

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SMSGo: Abandoned Cart Recovery

$19 / Month

(4/5)

17 Reviews

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Bump your Abandoned Cart Recovery: SMS Marketing, Upsell, Chat Show more

SMSGo: Abandoned Cart Recovery is a dynamic app designed to help businesses recover lost sales by reaching out to customers who have abandoned their shopping carts. By sending strategic SMS alerts at scheduled intervals, it encourages customers to complete their purchases, often by including personalized discount codes and special deals to entice a return. The app features an Abandonment Protector tool that automates this reconversion process, ensuring seamless engagement with potential buyers. Beyond initial recovery, SMSGo allows businesses to create compelling post-purchase upsell flows, using automated SMS sequences to maximize sales opportunities. With capabilities to retarget existing customers through customer win-back strategies and coupon codes, this app fosters sustained customer relationships. Moreover, it supports 1:1 SMS communication with customers for closing sales and gathering valuable feedback, enhancing the overall customer experience. Additionally, businesses can also benefit from customizing their engagement by setting up unique sender IDs and short URLs for cart recovery notifications.

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Shopify integration

Post-purchase upsell

Discount codes

Customer winback

Automated sms alerts

Scheduled intervals

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Dhi

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Get more customer feedback. Create unlimited surveys.

Unlimited surveys

Customer insights

Create surveys

Share surveys

View responses

Install App

IshopReview ‑ Product Reviews

$9.99 / Month

8.2

2 Reviews

Claim Offer

Import and manage reviews from AliExpress, CSV files, and more Show more

IshopReview - Product Reviews is an essential Shopify app designed to enhance customer trust and increase sales by effectively managing product reviews. Its versatile platform enables businesses to easily import reviews from AliExpress, CSV files, and other sources, ensuring a comprehensive display of customer feedback. The app's seamless integration and intuitive user interface make it accessible for businesses of any size, streamlining the process of collecting, displaying, and managing reviews. Customizable display options allow businesses to tailor how reviews appear on their product pages, enhancing the overall shopping experience. Additionally, IshopReview offers reliable live support to assist users with any issues that may arise. By showcasing genuine customer feedback, this app helps businesses build credibility and encourage more purchases.

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User-friendly interface

Customizable display

Multi-platform import

Live support

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zenloop surveys

$9.99-$79.99 / Month

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"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.

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No coding required

Checkout integration

Real-time feedback

Instant feedback analysis

Adaptive survey design

Install App

Fuzzy Surveys

6.9

12 Reviews

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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

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Seamless integration

Editor tool

Post-purchase surveys

Customer insights

Increase aov

Sales channels

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Samplio: Product Samples

$18-$75 / Month

1 Reviews

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Allow Customer to Handpick Ideal Free Samples on the Cart Page Show more

Samplio: Product Samples is a powerful tool designed to streamline the e-commerce experience for businesses focused on growth and customer satisfaction. By simplifying the process of product sampling, Samplio allows businesses to deliver personalized samples directly to customers, enhancing engagement and building lasting relationships. With advanced analytics, businesses can easily track customer preferences and make informed, data-driven decisions that boost sales. The app integrates seamlessly with customized widgets, ensuring that every aspect of the customer interaction is in line with your brand's unique identity. It also supports multiple languages, allowing businesses to communicate effectively with a global audience. With features like feedback collection, Samplio provides valuable insights to refine products and strategies. Elevate your e-commerce journey with Samplio, turning product sampling into a sophisticated, customer-centric experience.

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Advanced analytics

Widget customization

Feedback collection

Personalized samples

Track preferences

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Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 109 Apps

Proof Tracker

Revify: Reseñas por Whatsapp

504 Gateway Time-out

Volt Product Reviews

Emoji Social Reactions | Emote

PixlerLab Reviews & Ratings

Facebook Reviews by Elfsight

Verified Reviews

POWR: Customer Comments

Delighted Post‑Delivery Survey

Simplify Exit Intent Survey

SM Post Purchase Survey & NPS

Twitter Feed Ninja

Emplifi Ratings & Reviews, Q&A

SMSGo: Abandoned Cart Recovery

Dhi

IshopReview ‑ Product Reviews

zenloop surveys

Fuzzy Surveys

Samplio: Product Samples