Shopify Customer feedback apps 2026

Feedback Kitty

$4.32 / Month

(1/5)

2 Reviews

Collect customer feedback & feature request polls Show more

Feedback Kitty is an intuitive mobile application designed to streamline the process of gathering and managing customer feedback for businesses of all sizes. This app allows companies to easily collect insights on products, services, and overall customer experience through customizable surveys and feedback forms. Users can access real-time analytics and generate detailed reports to identify trends, strengths, and areas for improvement. With its user-friendly interface, businesses can engage customers more effectively, ensuring their voices are heard and valued. Feedback Kitty also integrates seamlessly with popular CRM and project management tools, making it a versatile addition to any digital toolkit. Whether aiming to boost customer satisfaction or drive strategic improvements, Feedback Kitty provides the tools needed to act on customer insights swiftly and efficiently.

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Customer insights

Feedback collection

Feature request polls

Reviews collector

$2.99 / Month

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Send automated/manual invitations and get Trustpilot reviews Show more

Reviews Collector is a powerful app designed to enhance your store's SEO, customer retention, and conversion rates by leveraging the impact of online reviews. Recognizing the significant influence reviews have on consumer purchasing decisions, this app supports businesses in cultivating a positive online reputation. With Trustgear, you can seamlessly invite your best customers to leave reviews, promoting transparency and trust. The app allows you to invite individuals to review selected products, ensuring you gather valuable feedback across your offerings. Additionally, Reviews Collector streamlines the process through automated review invitations, making it easy to collect both service and product reviews efficiently. Enhance your business's credibility and attract more customers by implementing an effective review strategy with Reviews Collector.

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Customer retention

Automated invitations

Seo improvement

Product reviews

Manual invitations

Service reviews

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Delighted Post‑Delivery Survey

$249-$499 / Month

7.6

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

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ApprovePro ‑ Design Approvals

$14-$99 / Month

8.2

12 Reviews

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Manage custom order designs efficiently for a reduced workload Show more

ApprovePro - Design Approvals is an innovative app designed to streamline the process of custom design orders. By allowing customers to provide feedback and upload files directly through the app, it significantly reduces the need for multiple revisions and minimizes cluttered email exchanges. The app's automated reminders and auto-approval features ensure that responses are prompt and timely, enhancing the overall efficiency of design projects. Internal notifications keep your team informed, while an external portal enables seamless collaboration between designers and staff. This powerful integration helps minimize support requests by managing design approvals outside traditional inbox systems. With ApprovePro, your design approval process becomes more efficient, organized, and user-friendly.

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Automated reminders

Direct file uploads

Auto-approval

Internal notifications

External collaboration portal

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QServus

(1/5)

1 Reviews

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Satisfaction surveys, get your customers feedback Show more

QServus is a versatile survey creation app designed to seamlessly fit the needs of your business. With QServus, you can effortlessly design tailored surveys and control the timing of their distribution to your customers. Gain valuable insights with the app’s real-time results feature, allowing you to swiftly analyze feedback as it comes in. This enables you to make data-driven decisions based on the opinions of your clients and refine your business strategies accordingly. QServus provides an intuitive interface that makes survey creation and analysis straightforward, empowering businesses to foster better customer engagement and satisfaction. Take advantage of QServus to not only gather feedback but to act on it effectively, driving growth and improvement.

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Real-time feedback

Easy surveys

Analyze results

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Whisper Post Purchase Survey

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Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

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Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

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uReview

(2.1/5)

3 Reviews

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Lean & Cool - Easier way to collect your customers feedback Show more

The uReview App is designed to simplify the process of managing customer reviews, allowing store owners to concentrate on running their businesses efficiently. With a straightforward installation process, users can quickly integrate the app into their workflow and begin reaping its benefits without any hassle. The app boasts a sleek and clean interface for both store administrators and customers, enhancing the user experience with no extraneous features or complex settings pages. Its lean and streamlined design ensures quick loading times, so it won't slow down your store's page loading speed. Furthermore, uReview offers a reliable structure that securely stores customer feedback. By prioritizing functionality and ease of use, uReview is a must-have tool for any business owner looking to effectively manage customer reviews.

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Fast loading

Streamlined design

Reliable reviews storage

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Bytes Product Reviews

$2.99-$5.99 / Month

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Empower Sales with Trusted Customer Reviews Show more

Bytes Product Reviews is an innovative app designed to help merchants enhance their online product pages through the power of customer feedback. By collecting and showcasing product-specific reviews, the app assists potential buyers in making well-informed purchasing decisions, ultimately leading to higher conversion rates. Merchants can easily display star ratings and customer testimonials, adding an authentic layer of trust and reliability to their products. The app offers customizable review display options, allowing merchants to tailor their presentation to fit their brand's style. With features like easy import, export, and management of reviews, including auto-publishing, Bytes Product Reviews streamlines the feedback process. Perfect for any merchant looking to boost customer engagement and demonstrate product quality, this app is a powerful tool for building trust and driving sales growth.

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Display star ratings

Customizable review text

Easy review import/export

Auto-publish reviews

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Heureka • Trust Badge

8.2

6 Reviews

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Recenze na Heurece a certifikát Ověřeno zákazníky bez kódování Show more

Heureka | Ověřeno zákazníky je praktická aplikace, která zvyšuje důvěryhodnost vašeho obchodu tím, že vám pomáhá efektivně sbírat zákaznické recenze. Díky jednoduché integraci, kterou zvládnete i bez znalosti kódu, můžete snadno získat Certifikát Ověřeno zákazníky k prezentaci na svém webu. Aplikace je kompatibilní s českým i slovenským portálem Ověřeno zákazníky, což rozšiřuje její dosah. Stačí se zaregistrovat na jednom z těchto portálů a zadat svůj API klíč do aplikace. Po každém nákupu, pokud zákazník souhlasí s odesláním dotazníku, obdrží dotazník e-mailem. Tento proces nejen zlepšuje vaši reputaci, ale také posiluje vztahy se zákazníky tím, že jim umožňuje sdílet jejich zkušenosti. Pro zajištění hladkého provozu poskytuje aplikace pomoc s vložením souhlasu s odeslání dotazníku přímo do nákupního košíku.

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Simple implementation

Review collection

Customer certification

Consent assistance

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zenloop surveys

$9.99-$79.99 / Month

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"Capture real-time checkout feedback to boost e-commerce customer satisfaction." Show more

Zenloop Surveys offers an advanced Checkout Survey Integration tailored for e-commerce merchants seeking to enhance customer satisfaction and gain valuable insights into customer experiences. This tool efficiently embeds surveys within the checkout process, capturing customer feedback immediately post-purchase when impressions are freshest. With Zenloop, merchants can effortlessly install and configure surveys in just a few minutes without the need for any coding expertise. The integration ensures that surveys seamlessly adapt to the store's checkout design, maintaining a consistent and smooth user experience. By collecting real-time feedback, businesses gain the opportunity to understand customer pain points and improve their offerings accordingly. Whether it's identifying issues or enhancing positive interactions, Zenloop empowers e-commerce platforms to stay closely connected to their customers' needs.

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No coding required

Checkout integration

Real-time feedback

Instant feedback analysis

Adaptive survey design

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AI Product Content + SEO Kit

$7-$29 / Month

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Innovify: Your ultimate store management solution Show more

Innovify ‑ Dashboard Pro is a dynamic app designed to enhance control and management of your Shopify store. The app features an intuitive dashboard that simplifies store management, speeding up your decision-making process. Its advanced content and product management system allows merchants to easily create, update, and delete products, ensuring your store is always up-to-date. With the integrated SEO Score and insights tool, content optimization becomes seamless, boosting your store’s visibility. Stay ahead of inventory challenges with low-stock alerts to avoid missed opportunities. The reviews management system helps build customer trust by efficiently collecting and managing feedback. Moreover, customers can stay informed with restock alerts, while team management features enable the assignment of custom roles for better operational efficiency.

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Product management

Content optimization

Seo insights

Inventory alerts

Customer reviews

Team management

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Charla Live Chat

$9 / Month

8.2

4 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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Pulse NPS, Surveys & Feedback

$19-$99 / Month

8.2

1 Reviews

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"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

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Reviewal

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AI-driven tool for comparing Amazon reviews on Shopify stores. Show more

Reviewal is a powerful app designed to elevate the shopping experience for Shopify store owners by providing a unique tool for comparing Amazon products. By leveraging advanced AI technology, Reviewal meticulously analyzes customer reviews and offers succinct, data-driven summaries that simplify decision-making for shoppers. This innovative approach not only helps merchants enhance customer engagement and build trust, but also drives higher conversion rates by offering quick and valuable insights. The app is straightforward to integrate and user-friendly, turning customer feedback into a potent sales instrument. With its focus on facilitating informed purchasing decisions, Reviewal empowers store owners to offer their customers a more personalized and informed shopping journey.

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Easy integration

Ai-powered summaries

Product comparison tool

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504 Gateway Time-out

$27-$97 / Month

8.2

1 Reviews

Post-Purchase Surveys, On-Site Surveys, Email Surveys & More Show more

ShopSurvey ‑ Surveys & Forms is a powerful tool designed to enhance your Shopify store by gathering valuable customer insights. With this app, you can effortlessly run surveys on your website or reach your audience through social media channels and email automations. Collect responses from various segments, including website visitors and social media followers, and manage this data in a centralized platform for better strategic decisions. The app allows you to create visually appealing surveys using over 20 different question and field types, while easily customizing them to align with your brand’s aesthetics. Whether you’re seeking feedback across the entire sales funnel or targeting specific customer journeys, ShopSurvey provides a seamless experience with its extensive library of survey templates. Furthermore, integration is a breeze, as you can connect your survey data to over 5000 other apps via Zapier, ensuring you maximize the potential of your collected insights.

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Post-purchase surveys

On-site surveys

Survey templates

Email surveys

Social media surveys

Survey customization

RateMate

$0.5 / Month

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Effortlessly manage and display product reviews with RateMate's intuitive interface. Show more

RateMate is a versatile app designed to streamline the process of collecting, managing, and displaying product reviews with star ratings. It enables customers to provide quick feedback, detailed reviews, and descriptive titles, aiding other shoppers in making informed purchasing decisions. With a focus on user-friendliness, RateMate offers a clean, easy-to-use interface that captures emails and supports product-specific reviews. Merchants can effortlessly approve, delete, or edit reviews directly from the admin panel, ensuring control over public feedback. RateMate integrates seamlessly with all Shopify themes without requiring any coding skills. The app also includes features like a Verified Buyer Badge and Review Collection Form to further enhance trust and credibility among potential buyers. Allow customers to rate products on a simple 1 to 5-star scale, making feedback intuitive and impactful.

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Product-specific reviews

Email capture

Intuitive interface

Review moderation

No coding needed

Manage reviews

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Dhi

Claim Offer

Get more customer feedback. Create unlimited surveys.

Unlimited surveys

Customer insights

Create surveys

Share surveys

View responses

Install App

Better Thank You Page

$10-$40 / Month

(3.1/5)

14 Reviews

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Thank you page widgets for surveys, ratings, Instafeed + more Show more

Better Thank You Page is a powerful app designed to optimize the crucial thank you page in your online store, transforming it into a dynamic tool for customer engagement and brand promotion. This pivotal page, visible to every purchasing customer, provides a unique chance to gather valuable feedback, enhancing the understanding of your marketing effectiveness through post-purchase surveys. By integrating links to additional products, it serves as a stepping stone for repeat purchases and increased sales, while also allowing customers to easily check their order status. The app encourages social media growth by seamlessly sharing your Facebook and Instagram profiles, potentially boosting your follower count. Additionally, the inclusion of 1-click customer rating surveys offers swift insight into buyer experiences, allowing for targeted improvements and the cultivation of a loyal customer community. By maximizing this digital real estate, Better Thank You Page helps transform a simple transaction into an opportunity for enhanced brand loyalty and revenue growth.

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Social media integration

Customizable widgets

Post-purchase surveys

Feedback collection

Order tracking link

1-click ratings

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Amazon Reviews by Appio

$4.95-$19.95 / Month

8.2

125 Reviews

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Product reviews importer for Walmart, Amazon, AliExpress, eBay Show more

Amazon Reviews by Appio is a comprehensive tool for Shopify store owners seeking to enhance their customer engagement and credibility through authentic reviews. The app allows users to seamlessly import customer reviews from multiple platforms, including Amazon, AliExpress, eBay, and Walmart. These reviews are showcased beautifully with customizable widgets that integrate effortlessly into any Shopify theme, ensuring a cohesive shopping experience. Beyond review collection, the app strengthens marketing strategies by integrating with Google Shopping Feed and offering email marketing functionalities. Users can automate review request emails based on their settings and manage reviews effectively with features such as automatic import and review translation. Enhancing visibility further, the app includes Google Review Snippet integration, making it an invaluable tool for driving both online presence and sales.

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Customizable widgets

Review display options

Google integrations

Marketing campaigns

Automated emails

Review importation

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Verified Reviews

$48.47 / Month

7.4

16 Reviews

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Collect, moderate and display authentic reviews Show more

Verified Reviews by Skeepers empowers businesses to turn customers into trusted advocates by streamlining the process of collecting and managing user-generated content, such as reviews and feedback. The app supports e-reputation management and helps shape brand perception, leading to increased sales growth. As an ISO-certified product, Verified Reviews ensures authenticity, fostering both trust and customer loyalty. It offers a range of features including review moderation, SEO optimization, and performance tracking, enhancing both online visibility and engagement. Businesses can showcase customer feedback through various display options like badges, star ratings, and rich snippets. Additionally, the app integrates seamlessly with Google Ads and Shopping campaigns to amplify marketing efforts. Skeepers makes it easy to gather reviews through automated options like email and SMS requests, as well as leveraging social media content.

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Image optimization

Seo optimization

Collect reviews

Performance tracking

Review syndication

Display reviews

Install App

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 60 to 80 of 109 Apps

Feedback Kitty

Reviews collector

Delighted Post‑Delivery Survey

ApprovePro ‑ Design Approvals

QServus

Whisper Post Purchase Survey

uReview

Bytes Product Reviews

Heureka • Trust Badge

zenloop surveys

AI Product Content + SEO Kit

Charla Live Chat

Pulse NPS, Surveys & Feedback

Reviewal

504 Gateway Time-out

RateMate

Dhi

Better Thank You Page

Amazon Reviews by Appio

Verified Reviews