Shopify Customer feedback apps 2025

Hello Bar: Hello Better Popups

$39-$129 / Month

"Create stunning, engaging popups effortlessly with Neil Patel's templates." Show more

Hello Bar: Hello Better Popups is a powerful tool designed to transform website visitors into loyal customers with ease. Developed by renowned internet marketer Neil Patel, this app eliminates the need for a designer by offering an intuitive builder and stunning templates. With access to over 300 templates, users can effortlessly create popups for capturing email addresses, recovering abandoned carts, gathering customer feedback, upselling, and making important announcements. Tailor your popups based on pages, geolocation, site position, and user behavior to enhance engagement and drive conversions. Seamlessly integrate with popular email providers like Klaviyo and Mailchimp to streamline your marketing efforts. Hello Bar empowers store owners to elevate their growth through strategically designed popups, ensuring every interaction counts.

Show less

Email capture

Cart recovery

Sales announcements

Direct integrations

Behavior targeting

Install App

Feefo Product Reviews

$119 / Month

(3.2/5)

10 Reviews

Claim Offer

Automated product ratings & reviews with photos Show more

Feefo Product Reviews is a dynamic platform designed to help businesses gather and utilize customer feedback effectively. This app automates the review collection process, engaging customers to share their experiences, which you can then showcase as verified social proof. With Feefo, collecting product reviews is quick and effortless, allowing you to display them across your store and platforms like Google Shopping to influence purchasing decisions. The app offers over ten customizable display options, including badges, carousels, and media galleries, to seamlessly integrate reviews into your brand’s aesthetic. Feefo also connects with Google Seller and Google Shopping, ensuring maximum visibility for your top ratings. Trustworthy feedback is guaranteed, as reviews are collected from verified buyers, empowering you to gain valuable insights and build customer confidence. Elevate your business by leveraging Feefo’s comprehensive suite of tools, including automated and custom requests, email, SMS, and survey options, to drive growth and satisfaction.

Show less

Automated review collection

Review import/export

Photo reviews

Rich snippets integration

Email requests

Verified buyers feedback

Install App

Awesome Google Reviews

$6.99 / Month

2 Reviews

Claim Offer

Effortless, Lightweight Google reviews for your online store. Show more

Awesome Google Reviews is an innovative app designed to enhance the credibility of your Shopify store by showcasing authentic Google reviews. With seamless integration, you can effortlessly import reviews from sources like Google Merchant, Google Maps, and Business Profile. Choose from a diverse range of widget types and customize them to fit your store's unique design with open and limitless CSS options. The app is compatible with both new and old Shopify themes and ensures a mobile-friendly experience. It supports various languages and configurations, allowing for versatile display options that resonate with your brand's aesthetic. Whether integrating with theme editors or using manual HTML, CSS, and JavaScript, Awesome Google Reviews simplifies the process of displaying genuine customer feedback, helping you build trust and drive sales.

Show less

Multilingual support

Css customization

Mobile-friendly

Import google reviews

Various widgets

Install App

RateUp

$30-$120 / Month

Claim Offer

Easy post purchase WhatsApp and web Surveys send via WhatsApp Show more

RateUp is a versatile survey application designed to help businesses connect with their customers through customizable web and WhatsApp surveys. You can tailor question types and themes to match your brand’s identity, enhancing engagement while collecting valuable feedback. Surveys can be scheduled to deploy automatically through WhatsApp in response to specific events like orders and payments, ensuring timely and relevant customer feedback. RateUp offers comprehensive analytics, including NPS scores and question-specific insights, allowing you to dive deep into customer experiences. The app's AI-powered features can quickly generate summaries of all reviews, simplifying the feedback analysis process. With real-time syncing to Google Sheets, you can streamline your data management seamlessly. Additionally, RateUp empowers you to send marketing messages and other communications via WhatsApp templates, thereby expanding your outreach capabilities.

Show less

Whatsapp integration

Customizable surveys

Real-time sync

Event-based triggers

Nps analytics

Ai summary

Install App

Trackey: Post Purchase Surveys

$20 / Month

Claim Offer

Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

Show less

Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

Install App

Census: Customer Surveys

$25-$50 / Month

8.2

23 Reviews

Claim Offer

Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

Show less

Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

Install App

Delighted Post‑Delivery Survey

$249-$499 / Month

7.4

6 Reviews

Claim Offer

Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

Show less

Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

Install App

Revify: Reseñas por Whatsapp

Claim Offer

Revify: Obtén reseñas en WhatsApp con fotos, videos y audios. Show more

Revify: Reseñas por Whatsapp es una innovadora aplicación diseñada para obtener reseñas auténticas de tus clientes de manera sencilla y efectiva. Utilizando WhatsApp, el canal de comunicación preferido por los usuarios, Revify hace que compartir opiniones sea un proceso rápido y sin complicaciones. La app permite que los clientes agreguen fotos, videos y audios a sus reseñas, lo que aporta una capa adicional de confianza y credibilidad. Esto no solo mejora la imagen de tu tienda online, sino que también impulsa las conversiones al ofrecer pruebas sociales reales. Además, Revify envía solicitudes automáticas de reseñas y proporciona herramientas para monitorear y gestionar las experiencias negativas de los clientes. Con Revify, puedes seguir de cerca la evolución de las calificaciones de tu tienda y mejorar continuamente tu servicio al cliente.

Show less

Automated review requests

Multimedia feedback

Track ratings evolution

Manage negative feedback

Install App

uReview

(3.6/5)

2 Reviews

Claim Offer

Lean & Cool - Easier way to collect your customers feedback Show more

The uReview App is designed to simplify the process of managing customer reviews, allowing store owners to concentrate on running their businesses efficiently. With a straightforward installation process, users can quickly integrate the app into their workflow and begin reaping its benefits without any hassle. The app boasts a sleek and clean interface for both store administrators and customers, enhancing the user experience with no extraneous features or complex settings pages. Its lean and streamlined design ensures quick loading times, so it won't slow down your store's page loading speed. Furthermore, uReview offers a reliable structure that securely stores customer feedback. By prioritizing functionality and ease of use, uReview is a must-have tool for any business owner looking to effectively manage customer reviews.

Show less

Fast loading

Streamlined design

Reliable reviews storage

Install App

Whisper Post Purchase Survey

Claim Offer

Post purchase surveys made easy Show more

Whisper Post Purchase Survey is a powerful tool for creating insightful post-purchase surveys that engage your customers right at the checkout. The app allows you to seamlessly craft questions like "How did you hear about us?" to gain valuable feedback and understand your customer journey better. Once your survey is live, Whisper provides immediate insights by highlighting the most frequently selected choices, helping you identify your most successful marketing channels. Dive deeper into the data with interactive charts that display response totals by choice, as well as breakdowns by day or month for comprehensive analysis. The app's flexibility lets you effortlessly edit your surveys at any time—reorder questions, hide options, or tweak text—with all changes reflected instantly. Whisper ensures continuous optimization and adaptation, enabling you to fine-tune your customer feedback strategy without any hassle. Enhance your post-purchase experience and leverage data-driven decisions with Whisper Post Purchase Survey.

Show less

Instant updates

Interactive charts

Create surveys

Analyse responses

Edit surveys

Reorder choices

Install App

Hulk Product Reviews

7.7

829 Reviews

Claim Offer

Import photo and product reviews, showcase UGC and feature Q&A Show more

Hulk Product Reviews is an innovative app designed to bolster your business's social proof by seamlessly importing reviews and ratings from major platforms like Amazon, Etsy, eBay, and AliExpress. Boost customer engagement by requesting photo and video reviews in exchange for discounts, and use automated emails to instantly display these reviews. The app allows you to showcase product ratings and a Q&A section on your site, effectively enhancing user experience and driving sales through upsell campaigns. Its built-in Google Shopping feed and dedicated reviews page ensure all your reviews are stored conveniently in one place. With seven customizable review widgets, the app adapts to fit your unique business needs, and offers 24/7 support to help you make the most of user-generated content and social proof. Additionally, integration with Yotpo makes importing existing reviews a breeze, reducing return rates through informed buying decisions facilitated by product Q&A features.

Show less

Customizable widgets

Video reviews

Photo reviews

Automated emails

Ugc integration

Import reviews

Install App

Maxify Product Reviews

$9.99 / Month

Claim Offer

Maxify Product Reviews: Unleash the Power of Customer Feedback Show more

Maxify Product Reviews is an innovative app designed to harness the power of customer feedback to bolster your online store's success. By turning authentic reviews into a valuable asset, this app helps elevate your online presence and drive sales. It offers effortless review collection, enabling you to gather valuable insights with ease. The app’s customizable review widgets seamlessly integrate with your store's design, creating an engaging shopping experience. Automated review requests ensure you consistently collect new feedback while moderation and spam filtering maintain the quality of your review section. Additionally, Maxify allows you to directly respond to reviews, helping to build trust and foster strong customer relationships.

Show less

Automated review requests

Customizable review widgets

Effortless reviews collection

Moderation and spam filtering

Respond to the reviews

Install App

Emplifi Ratings & Reviews, Q&A

Claim Offer

Industry-leading Ratings & Reviews suite for ecommerce sites. Show more

Emplifi Ratings & Reviews, Q&A is a comprehensive app designed to enhance ecommerce sites by leveraging authentic shopper-generated content. It features four robust tools: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. These tools not only enrich product detail pages with valuable, customer-supplied content but also significantly improve site SEO by collecting keyword-rich feedback. Emplifi's customer content solutions provide prospective buyers with insights from other trusted shoppers, leading to increased traffic and improved conversion rates. The app's integration is seamless with Shopify's Online Store 2.0 blocks, ensuring smooth implementation and optimized performance. With its specially optimized JavaScript bundles, the app ensures faster page load speeds, contributing to a better user experience and higher conversions.

Show less

Os 2.0 compatibility

Review display options

Seo improvement

Email review requests

Community q&a

Customer feedback

Install App

AI Product Content + SEO Kit

$7-$29 / Month

Claim Offer

Innovify: Your ultimate store management solution Show more

Innovify ‑ Dashboard Pro is a dynamic app designed to enhance control and management of your Shopify store. The app features an intuitive dashboard that simplifies store management, speeding up your decision-making process. Its advanced content and product management system allows merchants to easily create, update, and delete products, ensuring your store is always up-to-date. With the integrated SEO Score and insights tool, content optimization becomes seamless, boosting your store’s visibility. Stay ahead of inventory challenges with low-stock alerts to avoid missed opportunities. The reviews management system helps build customer trust by efficiently collecting and managing feedback. Moreover, customers can stay informed with restock alerts, while team management features enable the assignment of custom roles for better operational efficiency.

Show less

Product management

Content optimization

Seo insights

Inventory alerts

Customer reviews

Team management

Install App

Reviews collector

$2.99 / Month

Claim Offer

Send automated/manual invitations and get Trustpilot reviews Show more

Reviews Collector is a powerful app designed to enhance your store's SEO, customer retention, and conversion rates by leveraging the impact of online reviews. Recognizing the significant influence reviews have on consumer purchasing decisions, this app supports businesses in cultivating a positive online reputation. With Trustgear, you can seamlessly invite your best customers to leave reviews, promoting transparency and trust. The app allows you to invite individuals to review selected products, ensuring you gather valuable feedback across your offerings. Additionally, Reviews Collector streamlines the process through automated review invitations, making it easy to collect both service and product reviews efficiently. Enhance your business's credibility and attract more customers by implementing an effective review strategy with Reviews Collector.

Show less

Customer retention

Automated invitations

Seo improvement

Product reviews

Manual invitations

Service reviews

Install App

Omniconvert AB testing + CRO

Claim Offer

Advanced AB Testing Experimentation and CRO Tool Show more

Omniconvert AB Testing + CRO is a comprehensive tool designed to simplify and enhance your digital marketing efforts through A/B testing and conversion rate optimization. With its user-friendly interface, non-technical marketers can easily test and refine their strategies, ensuring high conversion rates. The app leverages web personalization through Omniconvert Explore, allowing businesses to create tailored, real-time experiences based on detailed visitor insights. Its website overlays feature helps effectively transform visitors into customers by delivering the right message precisely when it's needed. Additionally, Omniconvert offers advanced segmentation capabilities with over 40 variables, such as traffic sources and UTM campaigns, to maximize growth through precise targeting. Furthermore, the app provides tools such as customizable overlays and logic-based surveys to capture leads and gather customer feedback, enhancing user engagement and satisfaction. By integrating CRM data, RFM, weather, and traffic information, Omniconvert offers a highly adaptive approach to website personalization, making it a valuable asset for digital marketers aiming to optimize customer interactions and drive business growth.

Show less

Behavioral targeting

A/b testing

Advanced segmentation

Customer surveys

Easy interface

Web personalization

Install App

Revi.io Product Reviews

$20-$50 / Month

11 Reviews

Claim Offer

Collect easily product & customer reviews for your store Show more

Revi is an innovative app designed to boost your website or e-commerce trustworthiness by leveraging customer feedback. As a Google Partner, it ensures that your customer reviews are compatible with Google Shopping, enhancing your visibility in search results with the highly recognizable golden stars. Start using Revi for free, and easily upgrade your plan as your needs grow. The app offers customizable widgets to seamlessly match your brand’s aesthetics and a personalized email automation service to engage with customers effectively. By incorporating organic user content, Revi positively impacts your search engine optimization (SEO). Whether you're just starting out or scaling up, choose from a range of plans, from "Free" to "Unlimited," to meet your business requirements.

Show less

Google shopping compatibility

Email automation

Customized widgets

Enhance seo

Install App

Ask Questions by BuddyApps

$39.99 / Month

8.2

4 Reviews

Claim Offer

Let your customers contact you for any query from product page Show more

The "Ask Questions" app enhances your shopping experience by allowing you to inquire about specific product details directly on the product page. Whether you are curious about the size, material, or any other particular aspect of an item, simply type your question and receive prompt responses from the support team or previous buyers. This interactive feature not only helps you make informed purchasing decisions but also provides a community-driven platform where knowledge is shared among users. To streamline communication, the app automatically sends an email notification when someone responds to your query. Additionally, frequently asked questions can be displayed on the product page to assist other shoppers with similar inquiries. Embrace this collaborative approach and shop with ease, knowing that any uncertainties can be addressed directly from where you are shopping.

Show less

Direct product queries

Showcase questions

Automatic email response

Install App

Aftercare

8.2

3 Reviews

Claim Offer

Deploy open-ended post-purchase surveys for detailed insights. Show more

Aftercare is an innovative app designed to revolutionize customer feedback collection beyond traditional multiple-choice surveys. Utilizing cutting-edge AI technology, Aftercare enables businesses to ask open-ended questions, capturing the authentic "voice of the customer." The app provides depth in feedback by intelligently offering real-time follow-up questions based on initial responses. Instant AI-powered analysis helps businesses identify common themes, customer sentiments, attributions, and calculate their Net Promoter Score (NPS). Seamlessly integrating with Shopify, Aftercare enhances the post-purchase experience with its capability to integrate with Shopify's Order Status and Thank You Page Checkout Extensions. Additionally, businesses can incentivize customers by offering discount codes at the end of a survey, increasing engagement and satisfaction. Overall, Aftercare empowers businesses to gain deeper insights into their customers’ needs and preferences, fostering data-driven decision-making for improved customer relationships.

Show less

Shopify integration

Post-purchase surveys

Ai analysis

Sentiment analysis

Real-time follow-ups

Theme tracking

Install App

Fab Feedback Button

$9-$199 / Month

8.2

2 Reviews

Claim Offer

Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

Show less

Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Install App

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 98 Apps

Hello Bar: Hello Better Popups

Feefo Product Reviews

Awesome Google Reviews

RateUp

Trackey: Post Purchase Surveys

Census: Customer Surveys

Delighted Post‑Delivery Survey

Revify: Reseñas por Whatsapp

uReview

Whisper Post Purchase Survey

Hulk Product Reviews

Maxify Product Reviews

Emplifi Ratings & Reviews, Q&A

AI Product Content + SEO Kit

Reviews collector

Omniconvert AB testing + CRO

Revi.io Product Reviews

Ask Questions by BuddyApps

Aftercare

Fab Feedback Button