Shopify Customer feedback apps 2025

Hexpi Product Reviews

$10.45-$20.45 / Month

Build trust with easy review displays and custom star ratings. Show more

Hexpi Product Reviews is a powerful app designed to enhance e-commerce platforms by displaying genuine product reviews, star ratings, and customizable review badges directly on product pages. This app empowers customers to easily share their feedback, which in turn aids future buyers in making informed purchasing decisions. With its user-friendly interface and straightforward setup, merchants can effortlessly build trust and spotlight customer experiences without requiring technical expertise. Hexpi allows customers not only to write reviews but also to upload photos or videos, adding depth to their feedback. Merchants can seamlessly import reviews from popular platforms like AliExpress and others, ensuring a comprehensive review presence. Furthermore, the app offers flexibility with widgets, allowing merchants to show star ratings, badges, and full reviews anywhere on their store, fully customizable to align with their brand aesthetics.

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Widget customization

Review importation

Review badges

Authentic reviews display

Custom star ratings

Photo/video uploads

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Reviewal

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AI-driven tool for comparing Amazon reviews on Shopify stores. Show more

Reviewal is a powerful app designed to elevate the shopping experience for Shopify store owners by providing a unique tool for comparing Amazon products. By leveraging advanced AI technology, Reviewal meticulously analyzes customer reviews and offers succinct, data-driven summaries that simplify decision-making for shoppers. This innovative approach not only helps merchants enhance customer engagement and build trust, but also drives higher conversion rates by offering quick and valuable insights. The app is straightforward to integrate and user-friendly, turning customer feedback into a potent sales instrument. With its focus on facilitating informed purchasing decisions, Reviewal empowers store owners to offer their customers a more personalized and informed shopping journey.

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Easy integration

Ai-powered summaries

Product comparison tool

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Maxify Product Reviews

$9.99 / Month

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Maxify Product Reviews: Unleash the Power of Customer Feedback Show more

Maxify Product Reviews is an innovative app designed to harness the power of customer feedback to bolster your online store's success. By turning authentic reviews into a valuable asset, this app helps elevate your online presence and drive sales. It offers effortless review collection, enabling you to gather valuable insights with ease. The app’s customizable review widgets seamlessly integrate with your store's design, creating an engaging shopping experience. Automated review requests ensure you consistently collect new feedback while moderation and spam filtering maintain the quality of your review section. Additionally, Maxify allows you to directly respond to reviews, helping to build trust and foster strong customer relationships.

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Automated review requests

Customizable review widgets

Effortless reviews collection

Moderation and spam filtering

Respond to the reviews

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Charla Live Chat

$6 / Month

9.1

3 Reviews

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Never miss a lead. Deliver the Best Support. Show more

Charla Live Chat is a powerful tool designed to enhance customer experience by connecting businesses instantly with their visitors. It offers a seamless platform for addressing all sales and support needs, ensuring that companies can be there for both new and existing customers at the most crucial moments. Utilizing the intuitive Agents Dashboard, users can quickly access visitor profiles and conversation histories, enabling fast and efficient responses through canned messages. To further streamline operations, Charla allows for custom chat flows, easing the workload on support agents. The app includes a comprehensive Knowledge Base and Help Desk, equipping teams with everything needed to offer top-notch assistance. With native iOS and Android support, users can stay connected on the go, and its multi-site support feature consolidates communications across various stores into a single inbox. Additionally, Charla provides valuable customer feedback, allowing businesses to gain insights into customer concerns and satisfactions.

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Mobile app

Knowledge base

Customer feedback

Canned responses

Instant connection

Agents dashboard

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EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

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Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

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Countdown timer

Post-purchase surveys

Custom thank you page

Ratings feedback widgets

Landing page features

Social accounts links

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Product Reviews + Q&A EggViews

$9-$29 / Month

(2.3/5)

3 Reviews

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Advance Product Reviews, Site Reviews, and Photo Review, Q&A Show more

Product Reviews + Q&A EggViews is a versatile app designed for Shopify store owners to enhance customer engagement through effective product reviews. It addresses two key challenges: offering tailored solutions for businesses and providing cost-effective pricing for review systems. The app enables users to effortlessly integrate a customer review feature into their products, allowing customers to share images and detailed feedback of their purchases. This feature not only enriches the shopping experience but also builds trust among potential buyers. With EggViews, store owners can customize the review system to align with their brand's unique needs, ensuring an optimal fit. By using EggViews, businesses can elevate their social proof and boost sales, all within a budget-friendly framework.

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Q&a section

Advanced reviews

Photo upload

Site reviews

Custom solutions

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ReviewsJet Product Reviews App

$5.99-$10.99 / Month

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Effortlessly collect, display, and share customer reviews for increased trust. Show more

ReviewsJet Product Reviews App is your ultimate solution for effortlessly collecting and showcasing customer feedback. With this app, you can capture both text and video reviews, transforming them into shareable images for social media to enhance your brand's online presence. Display customer feedback site-wide using customizable layouts such as sliders or grids, seamlessly integrating with your brand's aesthetic. Enhance customer engagement by featuring questions and answers directly on your product pages. The app also integrates with popular platforms like Klaviyo, MailChimp, Intercom, ActiveCampaign, or SendGrid, enabling you to automate review requests and monitor their status effectively. Use QR codes to gather instant feedback and share your ‘Wall of Love’ to build trust with potential customers. Whether you’re a small business or a large enterprise, ReviewsJet ensures every review is seen, heard, and easily accessible.

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Share on social media

Automate review requests

Collect text reviews

Capture video reviews

Display in sliders

Showcase q&a

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Census: Customer Surveys

$25-$50 / Month

8.2

23 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Segmentation options

Rule-based questions

Ai-powered dashboard

Actionable recommendations

Attribution insights

Brand sentiment analysis

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Trackey: Post Purchase Surveys

$20 / Month

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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

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Unlimited surveys

Nps surveys

On-site surveys

Data export

Ai-powered analytics

Zero-party data

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Hulk NPS Post Purchase Survey

$25 / Month

9.1

67 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

Install App

504 Gateway Time-out

$27-$97 / Month

8.2

1 Reviews

Post-Purchase Surveys, On-Site Surveys, Email Surveys & More Show more

ShopSurvey ‑ Surveys & Forms is a powerful tool designed to enhance your Shopify store by gathering valuable customer insights. With this app, you can effortlessly run surveys on your website or reach your audience through social media channels and email automations. Collect responses from various segments, including website visitors and social media followers, and manage this data in a centralized platform for better strategic decisions. The app allows you to create visually appealing surveys using over 20 different question and field types, while easily customizing them to align with your brand’s aesthetics. Whether you’re seeking feedback across the entire sales funnel or targeting specific customer journeys, ShopSurvey provides a seamless experience with its extensive library of survey templates. Furthermore, integration is a breeze, as you can connect your survey data to over 5000 other apps via Zapier, ensuring you maximize the potential of your collected insights.

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Post-purchase surveys

On-site surveys

Survey templates

Email surveys

Social media surveys

Survey customization

Revify: Reseñas por Whatsapp

$9 / Month

9.1

1 Reviews

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Revify: Obtén reseñas en WhatsApp con fotos, videos y audios. Show more

Revify: Reseñas por Whatsapp es una innovadora aplicación diseñada para obtener reseñas auténticas de tus clientes de manera sencilla y efectiva. Utilizando WhatsApp, el canal de comunicación preferido por los usuarios, Revify hace que compartir opiniones sea un proceso rápido y sin complicaciones. La app permite que los clientes agreguen fotos, videos y audios a sus reseñas, lo que aporta una capa adicional de confianza y credibilidad. Esto no solo mejora la imagen de tu tienda online, sino que también impulsa las conversiones al ofrecer pruebas sociales reales. Además, Revify envía solicitudes automáticas de reseñas y proporciona herramientas para monitorear y gestionar las experiencias negativas de los clientes. Con Revify, puedes seguir de cerca la evolución de las calificaciones de tu tienda y mejorar continuamente tu servicio al cliente.

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Automated review requests

Multimedia feedback

Track ratings evolution

Manage negative feedback

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Bytes Product Reviews

$2.99-$5.99 / Month

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Empower Sales with Trusted Customer Reviews Show more

Bytes Product Reviews is an innovative app designed to help merchants enhance their online product pages through the power of customer feedback. By collecting and showcasing product-specific reviews, the app assists potential buyers in making well-informed purchasing decisions, ultimately leading to higher conversion rates. Merchants can easily display star ratings and customer testimonials, adding an authentic layer of trust and reliability to their products. The app offers customizable review display options, allowing merchants to tailor their presentation to fit their brand's style. With features like easy import, export, and management of reviews, including auto-publishing, Bytes Product Reviews streamlines the feedback process. Perfect for any merchant looking to boost customer engagement and demonstrate product quality, this app is a powerful tool for building trust and driving sales growth.

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Display star ratings

Customizable review text

Easy review import/export

Auto-publish reviews

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Fab Feedback Button

$9-$199 / Month

8.2

2 Reviews

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Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Install App

Revi.io Product Reviews

$20-$50 / Month

11 Reviews

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Collect easily product & customer reviews for your store Show more

Revi is an innovative app designed to boost your website or e-commerce trustworthiness by leveraging customer feedback. As a Google Partner, it ensures that your customer reviews are compatible with Google Shopping, enhancing your visibility in search results with the highly recognizable golden stars. Start using Revi for free, and easily upgrade your plan as your needs grow. The app offers customizable widgets to seamlessly match your brand’s aesthetics and a personalized email automation service to engage with customers effectively. By incorporating organic user content, Revi positively impacts your search engine optimization (SEO). Whether you're just starting out or scaling up, choose from a range of plans, from "Free" to "Unlimited," to meet your business requirements.

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Google shopping compatibility

Email automation

Customized widgets

Enhance seo

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DingAI ‑ Conversion Rate

"Gain insights with micro-surveys and AI-driven objection handling." Show more

DingAI ‑ Conversion Rate is an innovative survey app designed to help businesses understand their customers' purchasing hesitations. By implementing micro-surveys on the product pages, DingAI allows you to capture insights into the reasons why visitors may be reluctant to buy. The app uses artificial intelligence to analyze survey responses, providing instant replies to common objections, thus facilitating a smoother decision-making process for potential buyers. It offers businesses a comprehensive view of recurring objections and trends through a straightforward dashboard, enabling strategic improvements to enhance conversion rates. With DingAI, you can gain valuable feedback directly from your audience, understand their concerns, and optimize their shopping experience for increased sales success.

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Micro-surveys integration

Ai-driven objection handling

Objection trend dashboard

Compra Post Purchase Surveys

$29-$99 / Month

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Collect customer insights instantly with seamless post-purchase survey integration. Show more

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

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Pre-built templates

One-click integration

Real-time dashboard

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Delighted Post‑Delivery Survey

$249-$499 / Month

7.6

6 Reviews

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Get post-purchase NPS feedback to improve customer experiences Show more

Delighted Post-Purchase Survey is an intuitive app designed to enhance customer retention and improve your business's feedback mechanism by sending automated surveys following order fulfillment. By leveraging a variety of survey options, including NPS, CSAT, and 5-star reviews, the app helps measure customer loyalty and identify key areas of improvement. The app's robust reporting features provide clear insights into customer pain points and product feedback, enabling prompt and effective action. With over 40 integrations available, Delighted seamlessly incorporates customer feedback into other eCommerce tools like Klaviyo, Zapier, and Slack. Connecting Delighted to your Shopify store is straightforward, allowing for easy setup of survey delays and customization of surveys with your brand's logo and design. Real-time responses are displayed in an insightful dashboard, allowing businesses to track trends and create actionable customer segments for targeted improvements.

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Customer segmentation

Real-time dashboard

Survey templates

Automatic surveys

Customer loyalty measurement

Pain point analysis

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uReview

(2.1/5)

3 Reviews

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Lean & Cool - Easier way to collect your customers feedback Show more

The uReview App is designed to simplify the process of managing customer reviews, allowing store owners to concentrate on running their businesses efficiently. With a straightforward installation process, users can quickly integrate the app into their workflow and begin reaping its benefits without any hassle. The app boasts a sleek and clean interface for both store administrators and customers, enhancing the user experience with no extraneous features or complex settings pages. Its lean and streamlined design ensures quick loading times, so it won't slow down your store's page loading speed. Furthermore, uReview offers a reliable structure that securely stores customer feedback. By prioritizing functionality and ease of use, uReview is a must-have tool for any business owner looking to effectively manage customer reviews.

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Fast loading

Streamlined design

Reliable reviews storage

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Seguno Product Reviews

$10 / Month

9.1

22 Reviews

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Leverage product reviews for customer feedback & social proof Show more

Seguno Product Reviews is an intuitive app designed to seamlessly integrate with your e-commerce platform, making it easy for online businesses to collect, manage, and display customer feedback. The app encourages customer engagement by providing automated review requests and reminders, thereby increasing the volume of valuable feedback. With customizable review widgets, you can showcase authentic customer testimonials directly on product pages, elevating trust and boosting conversion rates. The analytics dashboard offers insightful metrics, helping you understand customer sentiments and identify potential areas for product improvement. Seguno Product Reviews also includes moderation features, allowing you to filter and highlight the most impactful reviews. Additionally, the app supports rich media reviews, enabling customers to share photos and videos for even more compelling endorsements. Easy to set up and user-friendly, Seguno Product Reviews is an essential tool for building credibility and driving sales on your online store.

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Collect reviews

Display testimonials

Feedback analytics

Install App

Shopify Customer feedback apps

Related Categories

Price

Based on reviews

Showing 80 to 100 of 108 Apps

Hexpi Product Reviews

Reviewal

Maxify Product Reviews

Charla Live Chat

EXT Thank You Page & Surveys

Product Reviews + Q&A EggViews

ReviewsJet Product Reviews App

Census: Customer Surveys

Trackey: Post Purchase Surveys

Hulk NPS Post Purchase Survey

504 Gateway Time-out

Revify: Reseñas por Whatsapp

Bytes Product Reviews

Fab Feedback Button

Revi.io Product Reviews

DingAI ‑ Conversion Rate

Compra Post Purchase Surveys

Delighted Post‑Delivery Survey

uReview

Seguno Product Reviews