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CarboReview

Develop by Shopify
Free App

Automate Review Collection through WhatsApp

Seamless onboarding
Showcase testimonials
Automate review collection
Collect via whatsapp
Templated chat flow
Boost brand trust
Embedded in shopify

About CarboReview

Launched May 05, 2023

Categories

Built by Shopify

BON Loyalty Rewards Program logo
(1,474 Reviews)
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Description

Automate collecting product reviews & ratings via WhatsApp to build social proof

CarboReview simplifies the process of collecting and displaying product reviews and ratings in your store. You can now collect reviews from the product page or through our WhatsApp automated process after an order is fulfilled. Our templated chat flow is designed to make it easier for customers to leave reviews, which increases the likelihood of receiving feedback.

CarboReview simplifies the process of collecting and displaying product reviews and ratings in your store. You can now collect reviews from the product page or through our WhatsApp automated process after an order is fulfilled. Our templated chat flow is designed to make it easier for customers to leave reviews, which increases the likelihood of receiving feedback. more
  • Collect and manage user reviews and ratings on products
  • Showcase reviews & testimonials and boost brand trust & credibility
  • Send WhatsApp messages to customers and automate the review collection process
  • App UI embedded within Shopify Admin to ensure seamless onboarding

Pros

  • Automates the review collection process, reducing manual effort
  • Uses WhatsApp, a widely-used platform, for collecting reviews, potentially increasing the response rate
  • Simplifies the display of product reviews and ratings, enhancing customer experience and information availability
  • Boosts brand trust and credibility by showcasing reviews and testimonials
  • Seamlessly integrates with Shopify Admin for a smooth onboarding process

Cons

  • Relies on customers using WhatsApp, which may not be suitable for all markets or demographics
  • Automated messages could be perceived as impersonal or intrusive by some customers
  • The effectiveness of templated chat flows may vary across different customer bases
  • The app's features might not cater to businesses looking for more customized review collection methods

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