CarboReview

Develop by Shopify

Free App

Automate Review Collection through WhatsApp

Seamless onboarding

Showcase testimonials

Automate review collection

Collect via whatsapp

Templated chat flow

Boost brand trust

Embedded in shopify

About CarboReview

Launched May 05, 2023

Built by Shopify

Address

Wansheng plaza, Haizhu district, Guangzhou, GD, 510000, CN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Automate collecting product reviews & ratings via WhatsApp to build social proof

CarboReview simplifies the process of collecting and displaying product reviews and ratings in your store. You can now collect reviews from the product page or through our WhatsApp automated process after an order is fulfilled. Our templated chat flow is designed to make it easier for customers to leave reviews, which increases the likelihood of receiving feedback.

Collect and manage user reviews and ratings on products
Showcase reviews & testimonials and boost brand trust & credibility
Send WhatsApp messages to customers and automate the review collection process
App UI embedded within Shopify Admin to ensure seamless onboarding

Pros

Automates the review collection process, reducing manual effort
Uses WhatsApp, a widely-used platform, for collecting reviews, potentially increasing the response rate
Simplifies the display of product reviews and ratings, enhancing customer experience and information availability
Boosts brand trust and credibility by showcasing reviews and testimonials
Seamlessly integrates with Shopify Admin for a smooth onboarding process

Cons

Relies on customers using WhatsApp, which may not be suitable for all markets or demographics
Automated messages could be perceived as impersonal or intrusive by some customers
The effectiveness of templated chat flows may vary across different customer bases
The app's features might not cater to businesses looking for more customized review collection methods