6.1
Feefo Product Reviews logo

Feefo Product Reviews

Free plan available

Automated product ratings & reviews with photos

Automated review collection
Review import/export
Photo reviews
Rich snippets integration
Email requests
Verified buyers feedback
Display review badges
Review media galleries
Google shopping sync
17 Reviews
6.1

About Feefo Product Reviews

Launched Mar 02, 2016

Categories

Built by Feefo Holdings Limited

Email :

[email protected]

Address

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

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Introduction Video

Description

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most. more
  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover with 10+ on-brand ways to display for your store
  • Connect with Google Seller & Google Shopping to collect or showcase top ratings
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights

Product review features

  • Display options: All reviews page, Badges, Carousels, Filtering, Media galleries, Photo reviews, Product grouping, Q&A, Rich snippets, Star ratings, Voting
  • Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, Review syndication, SMS requests, Surveys

Pros

  • Automated review collection process saves time and effort
  • Verified reviews boost trust and serve as social proof to attract more customers
  • Integration with Google Seller and Google Shopping enhances visibility of reviews
  • Multiple display options for reviews, such as badges, carousels, and photo reviews
  • Supports importing and exporting reviews, allowing for easy data management
  • Reviews can be collected via various methods including emails, SMS, and custom requests
  • Provides detailed insights with both product and brand reviews to build trust and improve services

Cons

  • Limited information provided on pricing and subscription plans
  • Potentially overwhelming for small businesses due to numerous features and options

Rating And Reviews

K2 Yak Chews

Nov 29, 2023  on Shopify

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes). I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame. However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters. Thanks

TECH STICKER

Aug 09, 2023  on Shopify

Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd

Blast Away

Jul 13, 2023  on Shopify

Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!

Affinity Crystals

Jun 28, 2023  on Shopify

Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!

Mitchellsbuildingcentre

May 08, 2018  on Shopify

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

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