Feefo Product Reviews

Automated product ratings & reviews with photos

Automated review collection

Review import/export

Photo reviews

Rich snippets integration

Email requests

Verified buyers feedback

Display review badges

Review media galleries

Google shopping sync

About Feefo Product Reviews

Launched Mar 02, 2016

Built by Feefo Holdings Limited

Email :

[email protected]

Address

Feefo Holdings Ltd, Heath Farm, Heath Road East, Petersfield, BFP, GU31 4HT, GB

Website Support Portal Privacy policy FAQ

Related Categories

Description

Everything you need to increase sales, trust, and customer engagement with verified product reviews

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. Start collecting product reviews in minutes: Feefo will engage your customers for you, fully automating the review collection process. Once you have feedback, easily respond then showcase your verified ratings across your store, Google Shopping (and more!), so shoppers see reviews where they matter most.

Quickly and easily start collecting product reviews in only a couple of clicks
Make reviews easy to discover with 10+ on-brand ways to display for your store
Connect with Google Seller & Google Shopping to collect or showcase top ratings
Take action from trusted feedback knowing that reviews are from verified buyers
Get feedback about your store with brand reviews — build trust and gain insights

Product review features

Display options: All reviews page, Badges, Carousels, Filtering, Media galleries, Photo reviews, Product grouping, Q&A, Rich snippets, Star ratings, Voting
Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, Review syndication, SMS requests, Surveys

Introduction Video

Pros

Automated review collection process saves time and effort
Verified reviews boost trust and serve as social proof to attract more customers
Integration with Google Seller and Google Shopping enhances visibility of reviews
Multiple display options for reviews, such as badges, carousels, and photo reviews
Supports importing and exporting reviews, allowing for easy data management
Reviews can be collected via various methods including emails, SMS, and custom requests
Provides detailed insights with both product and brand reviews to build trust and improve services

Cons

Limited information provided on pricing and subscription plans
Potentially overwhelming for small businesses due to numerous features and options

Rating And Reviews

K2 Yak Chews

Nov 29, 2023 on Shopify

Firstly, great customer service - the integration team at Feefo helped me install on 3 different website (2 different themes). I ended up having to install using manual code, which was disappointing, I think their 2.0 blocks need the option to edit {{ product.id }} tag from within the shopify theme editor, without this feature it seems to potentially pull an incorrect data-parent-product-sku and you are stuck having to insert the code manually - which is a shame. However, due to the quality of the app once installed and the customer service I cannot knock any stars off for this, and I am now all up and running and thats all that matters. Thanks

TECH STICKER

Aug 09, 2023 on Shopify

Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd

Blast Away

Jul 13, 2023 on Shopify

Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!

Affinity Crystals

Jun 28, 2023 on Shopify

Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!

Mitchellsbuildingcentre

May 08, 2018 on Shopify

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!