7.8
Lipscore Product Reviews logo

Lipscore Product Reviews

Develop by Lipscore.com
Free plan available

Trusted, effective way to collect and display customer reviews

Customizable widgets
Rich snippets
Collect reviews
Photo reviews
Email review requests
Review syndication
Import/export reviews
Star ratings
Sms review requests
11 Reviews
7.8

About Lipscore Product Reviews

Launched Jun 21, 2023

Categories

Built by Lipscore.com

Email :

[email protected]

Address

Storgata 3, Oslo, 0155, NO

Website Privacy policy
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Introduction Video

Description

Collect and display genuine product and service reviews to increase trust, site traffic and sales

Lipscore boosts your marketplace with authentic customer and product reviews enhancing trust in your brand and conversion rates, providing valuable data for better business decisions and enriched product descriptions. With the Lipscore app for Shopify you can customise all designs and invitations to match your brand, and get full customer support. Additional benefits include high response rates, cost-effective pricing, reliable data volumes, improved organic visibility and increased web traffic

Lipscore boosts your marketplace with authentic customer and product reviews enhancing trust in your brand and conversion rates, providing valuable data for better business decisions and enriched product descriptions. With the Lipscore app for Shopify you can customise all designs and invitations to match your brand, and get full customer support. Additional benefits include high response rates, cost-effective pricing, reliable data volumes, improved organic visibility and increased web traffic more
  • Collect and manage product and service reviews from genuine buyers
  • Display customer feedback in customizable widgets in your webshop
  • Collect and display Q&A on product pages
  • Ask detailed questions about your products (e.g., size, fit, quality)
  • Automatically syndicate and translate reviews across all your websites

Product review features

  • Display options: Badges, Carousels, Photo reviews, Product grouping, Q&A, Review highlights, Rich snippets, Star ratings, Testimonials
  • Ways to collect reviews: Automations, Email requests, Import and export, SMS requests

Pros

  • Boosts marketplace with authentic customer and product reviews
  • Enhances trust in the brand and conversion rates
  • Provides valuable data for better business decisions
  • Enriches product descriptions
  • Customizable designs and invitations to match the brand
  • Full customer support
  • High response rates
  • Cost-effective pricing
  • Reliable data volumes
  • Improved organic visibility and increased web traffic
  • Collect and manage product and service reviews from genuine buyers
  • Display customer feedback in customizable widgets
  • Collect and display Q&A on product pages
  • Automatically syndicate and translate reviews across websites
  • Variety of display options (eg, badges, carousels, photo reviews)
  • Multiple ways to collect reviews (eg, automation, email, SMS)
  • Very responsive staff to customer needs

Cons

  • Can lead to false negative reviews if customers misinterpret the star rating system
  • Stars cannot be unpublished, requiring customers to manually change ratings
  • Not enough easy support on the issue of false negative reviews
  • Complex contract terms with a 12-month commitment and three months' notice for cancellation
  • Initial setup period consumes the trial time, delaying review collection
  • May result in increased customer service issues due to misunderstandings of the review process
  • Frustration with customers not understanding the process, leading to false negative reviews

Rating And Reviews

Monsters Ink

Nov 07, 2024  on Shopify

We hadn’t come across Lipscore before they reached out, but I’m so glad they did! Since switching to their platform, our response rate and review conversions have significantly increased. Our experience with Lipscore has been overwhelmingly positive. The migration from our previous review platform was smooth and straightforward. The dashboard is user-friendly, and their team is incredibly helpful whenever we need support. Would recommened to any company looking to increase reviews

ChalkStream®

Nov 04, 2024  on Shopify

We have recently migrated over from an alternative provider and we are really happy with the look of Lipscore on our website and the reviews that are coming in. It's early days but looks really promising.

Dents UK

Oct 21, 2024  on Shopify

We have had a really positive experience with Lipscore since migrating over from another reviews platform. Big wins include owning our own reviews, our response rate has shot up, sharing reviews across multiple Shopify stores and all their other features. A competitively priced package and an above-and-beyond service from everyone in their team. Very much recommend to anyone hoping to get more out of their customer reviews.

The Wide Welly Company

Oct 07, 2024  on Shopify

I know the value of customer reviews and testimonials and have struggled to secure them over the 10 years I have been in business. I hadn't heard of Lipscore when they called me, but I knew that I had nothing to lose by taking the plunge! The implementations was straight forward and painless. And wow....I have had more reviews in the 2 months since go-live than I have had in 10 years! The tools is easy to use and easy for customers to navigate!

ViDrate™

Sep 26, 2024  on Shopify

We were recommended Lipscore by another company, and from the moment we got in touch, everything was smooth sailing. The benefits of switching to the platform were immediately clear, and the team was incredibly helpful in getting us set up. The onboarding process was seamless. Having all our reviews directly on our site, rather than on an external platform, has strengthened our customer focused approach and made us more transparent. As a subscription-based company, the system integrates perfectly with our model.

Beast Pharm

Sep 03, 2024  on Shopify

Very easy to use, install and manage. Everything ran quickly and smoothly and the team were with us every step of the way. Conversion rate has increased on site (more than doubled). Would definitely recommend.

Big D Vapor

Aug 19, 2024  on Shopify

I have this on four of our sites. It literally generates 4x+ the reviews that we get on Trustpilot, Trusted Site, and Judge.me, all of which we still use as well. Good ROI.

Kultivate Wellness

Aug 11, 2024  on Shopify

UPDATE TO THIS: Since having some issues with how the star rating system was being perceived by our customer base, Lipscore has worked with us to provide great customer service. They've added a feature for our invites to get clients to confirm their ratings as to not have as many low star ratings done as a mistake thinking they are good ratings. Works, but can lead to false negative reviews if the customer does not read properly or understand the "Star" rating system (Sounds ridiculous I know, but it'll happen more than you think). Their method does get a lot of reviews and stars in a quick amount of time. Gives you great feedback on your products and how they are enjoyed by your customer base. Very responsive staff to their customer's needs.

Kultivate Wellness

Jul 29, 2024  on Shopify

Works, but unfortunately can lead to false negative reviews if the customer does not read properly or understand the "Star" rating system (Sounds ridiculous I know, but it'll happen more than you think). Stars cannot be unpublished like the reviews can be so the only way to adjust a star is to rely on the customer, who gave the low rating, to respond to an email and change their rating. In this day and age perception is everything, I'd rather have no stars on any product than false negative stars on one product. Not enough easy support on this issue, you have to get a written statement from the customer stating the star rating was a mistake for them to remove it, good luck getting a customer to go that extra mile. Read over your contact very closely! For us, the 2 month trial was used up entirely but setting up the program and no reviews are sent out in the that time frame because the first review emails don't go out until 10-14 days after a purchase is made. By the time everything is set and the first emails are going out you are forced to start your 12 MONTH CONTRACT. That's right, you will also be locked into a 12 month contract with no way out. If you want to cancel make sure to do it early because THREE MONTHS notice is required. You will get reviews, you will get stars...you will have more customer service issues, you will get frustrated with customers not understanding the process and it now being your problem, not Lipscore's, you will get false negative reviews. Weigh your options.

theno1plugshop

Jul 25, 2024  on Shopify

Been using lip score for a few months, conversion has almost doubled. Great app

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